HP Modular Smart Array 500 Starter Kit Manuale Utente Scaricare il pdf (Pagina 36)

Troubleshooting

HP Smart Array Multipath Software User Guide 3-3

HP CONFIDENTIAL

Writer: Rob Weaver File Name: d-ch3 Troubleshooting.doc

Codename: BorealisII Part Number: 307958-003 Last Saved On: 9/19/03 9:22 AM

HBA Failure

If one of the HBAs in the server fails, the redundant HBA performs all I/O

operations.

To replace the failed HBA:

1. Power down the HBA in one of the following ways:

— For a PCI-based HBA in a Microsoft operating system environment, use the

PCI Hot Plug functionality in the server to power down the HBA while the

server is online.

— For an embedded HBA in a Microsoft operating system environment, power

down the server.

— For an HBA in a Linux operating system environment, power down the

server.

2. Disconnect the SCSI cable from the connector on the HBA or from the external

VHDCI connector on the server.

3. Remove the failed HBA. Refer to the server maintenance and service guide.

4. Install a replacement HBA. Refer to the documentation that ships with the server

or HBA.

5. Connect the SCSI cable to the connector on the HBA or to the external VHDCI

connector on the server.

6. Power up the replacement HBA in one of the following ways:

— Use PCI Hot Plug functionality to restore power.

— Power up the server.

IMPORTANT: In a Microsoft environment, the software recognizes the replacement HBA

and automatically restores redundancy.

7. If operating in a Linux environment, reconfigure the I/O for multipath operation.

Refer to Chapter 2, “Installation and Operation.”

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HP Modular Smart Array 500 Starter Kit Manuale Utente Pagina 36