HP Modular Smart Array 500 Starter Kit Manuale Utente Scaricare il pdf (Pagina 35)

Troubleshooting

3-2 HP Smart Array Multipath Software User Guide

HP CONFIDENTIAL

Writer: Rob Weaver File Name: d-ch3 Troubleshooting.doc

Codename: BorealisII Part Number: 307958-003 Last Saved On: 9/19/03 9:22 AM

3. Be sure that the hardware installation meets the minimum requirements for the

software. Refer to “Minimum Requirements” in Chapter 1, “System

Preparation.”

4. Be sure that the SCSI cabling configuration is complete. Refer to “Supported

Four-Node Configurations” in Chapter 1, “System Preparation.”

5. Be sure that the HBA is functioning properly. Refer to the appropriate server and

HBA documentation. If the HBA has failed, refer to “HBA Failure” in this

chapter.

6. Be sure that the SCSI cable is functioning properly. If the cable has failed, refer

to “Cable Failure” in this chapter.

7. Be sure that you followed operating system-specific instructions:

— If the server has a Red Hat or SuSE Linux operating system, be sure that the

active kernel is edited properly.

— If the server has a Microsoft operating system, be sure that the SCSI cable

from the redundant HBA was disconnected before Smart Array Multipath

software installation.

IMPORTANT: After establishing a redundant configuration and adding a logical volume,

use Windows Disk Manager to detect the new volume.

8. If these steps do not solve the installation problem, contact an authorized reseller.

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HP Modular Smart Array 500 Starter Kit Manuale Utente Pagina 35