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Figure 47 The Restore File Dialog Box
Downloading Trace Files Using the FD Dump Tool
TheRemoteWeb Consolesupportsthe FD Dump Tool function. The FD Dump Tool function is available
only to storage ad ministrators, and enables storage administrators to download the Remote Web
Console configuration information from the SVP either onto a floppy disk or onto a hard dis k drive. The
downloaded information (trace files) can be used by HP ser vice representatives to diagnose problems
related to Remote Web Console operations for troubleshooting purposes.
Note:
If you are unable to resolve an error condition, first copy the Remote Web Console configuration
information onto floppy disks using the FD Du mp Tool function. Contact HP technical support (see
“Calling HP Technical Support” on page 103), and give the information on the floppy disks to the HP
service
representative.
Caution:
If another user (including the SVP user) is using the FD Dump Tool function, or a maintenance
operation is being performed, you cannot download trace files using the FD Dump Tool function.
Caution
:
To download trace files to see the configuration information, click the Refresh All ( ) command
on
the me
nu bar
of the Remote Web Console firsttorefresh theconfiguration information, and then use
the FD
D
ump Tool function to perform the downloading operation.
To down
load theRemoteWeb Consoleconfiguration information (trace files) from the SVP:
1. On the
Tool Panel of the Remote Web Console computer, click Download Trace Files to open the
Download Trace Files dialog box.
The login dialog box is displayed.
2. Enter
the
user ID and password, and click Login.
The Download T race Files dialog box is displayed (see Figure 48 on page 93) .
If the SVP is set to support SSL-encr ypted communication, security messages might appear. For
details, see “ Using SSL-Encrypted Communication” on page 37.
3. Click
Normal Trace.
4. Click Next >>.
A
message that confirms the execution of compression of the trace filesisdisplayed.
5. Click
OK.
A
file compression processing starts (see Figure 49 on page 93). When the file is compressed,
the
Download Trace Files dialog box (see Figure 50 on page 93) for starting download is
displayed.
6. Clic
k
Download.
TheFileDownloaddialogbox is displayed.
7. On the File Download dialog box, click Save this file to disk, and then click OK.
TheSaveAsdialogbox is displayed.
8. Specify the download destination, and then click Save.
92
Performing Remote Web Console Operations
- HP StorageWorks 1
- User’s Guide 1
- Edition 2
- Description 2
- Contents 3
- Figures 6
- About this Guid e 9
- Document Conv 10
- HP Technical Support 10
- Subscription Service 11
- HP Websites 11
- Documenta 11
- About this Guide 12
- 1About Remote WebConsole 13
- Operations 13
- Storage System Overview 14
- User Access Le 15
- Overview of Audit Logs 16
- Important Term 18
- Procedures 21
- Configuring the Web Browser 23
- Configuring Java 24
- JRE 1.4 25
- JRE 1.5 or JRE 1.6 25
- Figure 4 A 27
- General Parameters 28
- Keystr okes and Navigation 29
- Windows Serve 31
- 6. Click Add 32
- Overview of Login Procedures 33
- Logging into a 36
- Storage Sy stem 36
- Using Windo 38
- Extending th 40
- Modify Mode Timeout Period 40
- Temporary Key 41
- Permanent Key 42
- Term Key 42
- Licensed Capac 43
- Remote W eb Conso 44
- Options 44
- 3UsingtheRemoteWebConsole 47
- File Menu 48
- Go Menu 49
- Help Menu 49
- License K ey Window 50
- License K ey List 51
- License Install Box 53
- License Status Box 53
- Identity Window 54
- LDEV Information 55
- Volume Type 56
- Capacity 56
- Port Status Window 57
- Alerts Window 58
- Account Windo w 60
- Account Information Tree 61
- User Informatio 62
- Permission Information List 62
- Login Message Window 64
- Syslog Window 65
- Reports Display Dialog Boxes 68
- Common Element 69
- Port Dialog Box 69
- LUN Dialog Box 70
- LDEV Dialog Box 72
- XP Thin Provis 73
- Connected Host Dialog Box 73
- Tool Panel 75
- Control Panel 76
- Download Dialog Box 78
- Restore Dialog Box 79
- User Passwords 85
- Deleting Users 87
- Setting the Envi 88
- Figure 45 91
- Caution: 92
- Exporting a Spr 94
- Editing the Spreadsh eet 94
- Importing the Spreadsheet 96
- 5 Troub leshooting 99
- Error Condition 100
- Calling HP Technical Support 103
- Troubleshooting 104
- AGlossary, Acronyms, and 105
- Abbrevi ations 105
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