HP Web Jetadmin Software Manuale Utente Pagina 14

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For non-HP FutureSmart devices:
Using a text editor, edit the existing file on the HP Web Jetadmin host system in the following location:
C:\Windows\ServiceProfiles\NetworkService\AppData\Local\HP Inc\HPWebJetadmin\
WjaService\config\ FirmwareUpgrade.config.xml
The following settings are related to timeouts:
<property name="JetdirectResponseTimeoutMinutes">
<type>HP.Imaging.Wjp.Sdk.Core.Framework.ConfigurationItemString
</type>
<value>30</value>
</property>
<property name="PrinterResponseTimeoutMinutes">
<type>HP.Imaging.Wjp.Sdk.Core.Framework.ConfigurationItemString
</type>
<value>90</value>
</property>
<property name="SocketConnectionTimeoutMinutes">
<type>HP.Imaging.Wjp.Sdk.Core.Framework.ConfigurationItemString
</type>
<value>10</value>
</property>
Try tripling the values to see if they make enough of a difference for the upgrades to succeed.
For HP FutureSmart devices:
Using a text editor, edit the existing file on the HP Web Jetadmin host system in the following location:
C:\Windows\ServiceProfiles\NetworkService\AppData\Local\HP Inc\HPWebJetadmin\
WjaService\config\HP.Imaging.Wjp.Communication.Protocol.Web.Services.IFim.config.xml
Note The XML file is created only after a firmware upgrade is initiated (and might have been
cancelled).
Change the BindingSendTimeout to 7200 (2 hours) instead of the default 1 hour.
<property name="BindingSendTimeout">
<type>HP.Imaging.Wjp.Sdk.Core.Framework.ConfigurationItemString
</type>
<value>7200</value>
</property>
If the .rfu files are failing, because they are sent to the device over port 9100 just like a Windows
print job, many other techniques can be used, even a command prompt, to remove HP Web Jetadmin
from the equation and prove that the file can be received over port 9100. One common technique is
to use the PJL Config configuration option found under Config > Device when viewing a single device.
Any file can be uploaded to the repository, including a firmware file, and HP Web Jetadmin merely
opens up a TCP port 9100 connection to the device and sends the file. This is identical to what a
firmware upgrade does, but it eliminates all of the version checking prior to sending the file and status
polling after the file is sent.
Additional firmware upgrade utilities
The following alternate utilities can be used in addition to HP Web Jetadmin to upgrade HP Jetdirect:
HP Download Manager
File Transfer Protocol (FTP)
HP Embedded Web Server (EWS)
USB
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