HP Web Jetadmin Software Manuale Utente Scaricare il pdf (Pagina 13)

To increase the firmware upgrade thread pool size, perform the following steps:

1. Make a backup copy of the PerfomanceTuning.config.xml file. This file is available in the

following directory on the HP Web Jetadmin server:

C:\Windows\ServiceProfiles\NetworkService\AppData\Local\HP Inc\HPWebJetadmin\

WjaService\config

2. Use Notepad or a similar editor to open the PerfomanceTuning.config.xml file.

3. Change the <value>xx</value> entry in the FirmwareUpgradeThreadsize section. For

example, specify 30.

<type>HP.Imaging.Wjp.Sdk.Core.Framework.ConfigurationItemString

</type>

</property>

Note The FirmwareUpgradeThreadsize section is available in the

PerfomanceTuning.config.xml file only for new installations of HP Web Jetadmin 10.3

SR8 and later. For installations that have been upgraded to HP Web Jetadmin 10.3 SR8

or later, this section must be manually added to the PerfomanceTuning.config.xml file.

4. Close and save the file.

5. Restart the HP Web Jetadmin service (HPWJAService).

6. Launch the HP Web Jetadmin client.

7. Change the value of the maximum number of concurrent firmware upgrades.

SUPPORTED DEVICES

HP Web Jetadmin requires a properly formatted .rfu or .bdl file in order to allow upgrades from the

Firmware tab. Some devices might offer a firmware file that is not properly formatted. In such cases,

any technique for sending the firmware file as a print job to the device suffices. Some devices offer a

separate download utility to upgrade firmware one device at a time. HP Web Jetadmin could also be

used in such cases to upgrade multiple devices if the files are uploaded to the PJL file repository and

sent to multiple devices using the PJL Configuration configuration option in a configuration template.

Appendix A contains a list of all the devices that support firmware upgrades through HP Web

Jetadmin.

Many supported devices also allow for blocking device firmware upgrades. The Security tab for a

device that supports this feature includes an item named Printer Firmware Update.

TROUBLESHOOTING

If firmware upgrades are failing fairly frequently, a very likely culprit is timing. Especially on slower

networks, HP Web Jetadmin might not receive the returning packets from the device during the

transaction in a reasonable time, or the entire upgrade operation exceeds the default allotted time for

completion. Configuration settings to increase timeouts for HP FutureSmart devices and non-

HP FutureSmart devices can be added to HP Web Jetadmin configuration files. These settings force

HP Web Jetadmin to wait longer for packets to be returned or operations to be completed.

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HP Web Jetadmin Software Manuale Utente Pagina 13