WARNING! Be aware that downgrading firmware has the potential to cause serious consequences on
devices. This action should be considered carefully. Test all firmware images thoroughly
before running HP Web Jetadmin firmware updates on production devices.
Note After enabling the firmware downgrade functionality in HP Web Jetadmin, the Printer
Firmware - Available and Jetdirect Firmware - Available columns list the total number of
available device and Jetdirect firmware versions that are available for a device instead of
only the current and newer firmware versions.
1. Use a text editor to edit the existing file on the HP Web Jetadmin host system in the following
location:
C:\Windows\ServiceProfiles\NetworkService\AppData\Local\HP Inc\HPWebJetadmin\
WjaService\config\FirmwareUpgrade.config.xml
2. For AllowJetdirectFirmwareDowngrades and AllowPrinterFirmwareDowngrades,
change the values from false to true:
<ipmc:configuration
xmlns:ipmc="www.hp.com/schemas/imaging/ipmc/config/2004/02/24">
<property name="AllowJetdirectFirmwareDowngrades">
<type>HP.Imaging.Wjp.Sdk.Core.Framework.ConfigurationItemString
</type>
<value>true</value>
</property>
<property name="AllowPrinterFirmwareDowngrades">
<type>HP.Imaging.Wjp.Sdk.Core.Framework.ConfigurationItemString
</type>
<value>true</value>
</property>
</ipmc:configuration>
3. Either device firmware or HP Jetdirect firmware downgrades can be enabled or disabled by
toggling the <true>/<false> values in the XML file.
4. Save the file and restart the HP Web Jetadmin service (HPWJA Service). Notify all users logged
into the system about the service restart and ensure that active HP Web Jetadmin tasks are
stopped or rescheduled to avoid problems with the restart.
Note Use the standard XML format when creating this file. Use a simple text editor, such as
Microsoft
®
Notepad. Line breaks should only occur after the appropriate tag at the end of a
statement. Documentation viewers might add what appear to be line breaks in the XML
content shown above.
INCREASE THE PERFORMANCE
Firmware upgrade attempts on devices, either manual or scheduled, can be set to occur again
automatically at a future time for those devices that fail. This eliminates the need to reselect all the
devices that failed and manually retry the upgrades. The number of retries can be set as well as the
frequency of the retries by going to Tools > Options > Device Management > Firmware > General
(Figure 15).
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