HP Web Jetadmin Software Manuale Utente Scaricare il pdf (Pagina 27)

Uninstall a solution with HP Web Jetadmin

To uninstall a solution, click the Solutions tab, click on the line with the device model, and then click

the Remove button.

Figure 32: Solutions tab

Note When a solution is removed, the device might automatically turn off and then turn on.

After the solution is removed, the applications must still be removed as well. Click the Config tab,

expand the Device category, and then select the OXPD Device Functions configuration option. Select

the applications to be removed, and then click the Apply button.

Uninstall a .bdl solution from the HP Web Jetadmin Solutions Repository

Solutions can be uninstalled from HP Web Jetadmin. Select the solutions in the Solutions Repository,

and then click Delete button.

However, a .bdl/solution file cannot be uninstalled using HP Web Jetadmin because the .bdl

file/solution is not displayed in the Solutions Repository. To uninstall a .bdl/solution file, the file must

be deleted from the directory where HP Web Jetadmin is hosting the solution:

C:\Windows\ServiceProfiles\NetworkService\AppData\Local\HP Inc\HPWebJetadmin\

WjaService\config\Chailet

TROUBLESHOOT SOLUTION MANAGEMENT WITH HP WEB

JETADMIN

Issue Possible resolution

Installation issues

If the solution is not installing on the device, make sure that the EWS

Password column in HP Web Jetadmin shows Enabled for the device.

Display solution

information in device

lists

Adding additional solution information to device lists is covered in

Monitor the status of a solution on a device with HP Web Jetadmin

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HP Web Jetadmin Software Manuale Utente Pagina 27