
Device group restriction type
A role can be created that has a Restriction
type of Group. These roles provide access to
features based on both user account and device
group details. When the Restriction type is set
to Group, the feature permissions that are
available in the Create Role wizard are limited
to device management items (Figure 4). After
the role is named and settings are confirmed,
this role is assigned to both users and device
groups.
From the Assign User Role wizard (Figure 5),
device groups and users are specified when the
role selected has a group restriction type.
When a role is selected that does not have this
restriction type, the Groups area is unavailable
and groups cannot be selected.
Using roles in restricted groups can be
valuable, as in the case of regionalized
helpdesk operations. Consider the following:
• The helpdesk in the north region is staffed
by five people. All of these people are
given permissions to the appropriate
application features and are given
HP Web Jetadmin feature access to the
devices in their region.
• The helpdesk in the south region is staffed
by eight people who have HP Web
Jetadmin feature access to the devices in
their region.
In both cases, the helpdesk has a role
assignment on the same role, but for the
appropriate group containing the
devices in its region. The features
needed to perform helpdesk tasks are
specified by the role. The device groups
are selected during the role assignment.
User/role diagnostics
Users can be assigned to multiple roles.
A common scenario might be that a
small helpdesk is staffed with 15
people. All of them are assigned to the
HelpDesk role that gives them the ability
to troubleshoot devices using the Status,
Detailed Info, Troubleshooting, and
Capabilities features. To keep device
information up-to-date, two of the senior
helpdesk staff are given additional
access to the Configuration, Firmware,
—User/role diagnostics
—User/group role assignment
—Group restrictions
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