HP Stream Laptop PC 14* Model numbers: 14-ax0XXMaintenance and Service GuideIMPORTANT! This document is intended for HP authorized service providers o
Category DescriptionInternal card expansionOne M.2 card slot for WLANPorts AC Smart Pin adapter plugCombo audio-out (headphone)/audio-in (microphone)
2 External component identicationDisplayComponent Description(1) Camera light On: The camera is in use.(2) Camera Allows you to video chat, record vi
Left sideComponent Description(1) Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to ac
Component Description▲ Pull the card out of the memory card reader.(7) Power light●On: The computer is on.●Blinking: The computer is in the Sleep stat
TopTouchPadComponent Description(1) TouchPad zone Reads your nger gestures to move the pointer or activate items on the screen.(2) Left TouchPad
LightsComponent Description(1) Caps lock light On: Caps lock is on, which switches the key input to all capital letters.(2) Mute light●Amber: Comput
ButtonComponent DescriptionPower button●When the computer is o, press the button to turn on the computer.●When the computer is on, press the button b
KeysComponent Description(1) esc key Displays system information when pressed in combination with the fn key.(2) fn key Executes specic functions
Using the action keys●An action key performs an assigned function.●The icon on each action key illustrates the function for that key.Icon DescriptionO
LabelsThe labels axed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the compu
© Copyright 2016 HP Development Company, L.P.Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. Intel and Celeron are
Item Description Function(4) Warranty period This number describes the duration of the warranty period for the computer.(5) Model description This is
3 Illustrated parts catalogNOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your c
Item Component Spare part number(1) Display assembly: The display assembly is spared at the subcomponent level only. For more display assembly spare p
Item Component Spare part number For use in purple models 905690-001 For use in white models 910176-001 Memory module, 4 GB (PC3L, 12800, 1600-MHz;
Display assembly componentsItem Description Spare part number(1) Display bezel For use in blue models 905559-001 For use in purple models 905689-0
Miscellaneous partsComponent Spare part numberHP Smart AC adapter, 45-W, non-PFC, RC, 4.5-mm 741553-850HP HDMI-to-VGA adapter 701943-001HP USB to Giga
4 Removal and replacement procedures preliminary requirementsTools requiredYou will need the following tools to complete the removal and replacement p
Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro
Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on you
5 Removal and replacement procedures for Authorized Service Provider partsNOTE: Components described in this chapter should only be accessed by an aut
Bottom coverDescription Spare part numberBottom cover for use in blue models 905564-001Bottom cover for use in purple models 905690-001Bottom cover fo
BatteryDescription Spare part numberBattery, 3-cell, 41-WHr, 3.615-AHr, Li-ion 844203-855Battery cable 905566-001Before removing the battery, follow t
Memory moduleDescription Spare part numberMemory module, 4 GB (PC3L, 12800, 1600-MHz) 691740-005Before removing a memory module, follow these steps:1.
WLAN moduleDescription Spare part numberIntel Dual Band Wireless-AC 7265 802.11 AC 2x2 WiFi + BT 4.2 Combo Adapter (non-vPro) 793840-005CAUTION: To pr
3. Remove the WLAN module (3) by pulling the module away from the slot at an angle.NOTE: If the WLAN antenna is not connected to the terminal on the W
RTC batteryDescription Spare part numberRTC battery 857380-001Before removing the RTC battery, follow these steps:1. Shut down the computer. If you ar
Heat sinkDescription Spare part numberHeat sink 907105-001Before removing the heat sink, follow these steps:1. Shut down the computer. If you are unsu
Reverse this procedure to install the heat sink.30 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts
SpeakersDescription Spare part numberSpeakers (includes cable) 905565-001Before removing the speakers, follow these steps:1. Shut down the computer. I
iv Safety warning notice
System boardDescription Spare part numberIntel Celeron N3060 processor, 2 GB system memory, 32 GB eMMC hard drive, and a non-Windows operating system9
2. Remove the three black Phillips broad head PM2.0×2.5 screws (1) that secure the system board to the computer.3. Remove the two silver Phillips PM2.
TouchPadDescription Spare part numberTouchPad for use in blue models 905691-001TouchPad for use in purple models 906174-001TouchPad for use in white m
Display assemblyNOTE: The display assembly is spared at the subcomponent level only. For display assembly spare part information, see the individual r
5. If it is necessary to replace the webcam/microphone module:a. Detach and lift the module (1) from the display back cover. (The webcam/microphone mo
b. Lift the top edge of the display panel (2) and swing it up and forward until it rests upside down in front of the display back cover.The raw displa
a. Remove the two Phillips PM2.0×3.0 screws (1) on the top of the hinges.b. Remove the four Phillips PM2.5×2.5 screws (2) on the outside bottom of the
b. Remove the display panel cable (2).The display panel cable includes the webcam/microphone module cable and is available using spare part number 905
b. Peel the antenna transceivers from the top of the display enclosure, and then remove the antennas from the enclosure (2).The antenna cables and tra
Power button boardDescription Spare part numberPower button board 905579-001Power button board cable 905562-001Before removing the power button board,
Table of contents1 Product description ...
Power connector cableDescription Spare part numberPower connector cable 810327-004Before removing the power connector cable, follow these steps:1. Shu
Keyboard/top coverThe top cover/keyboard spare part remains after all other spare parts have been removed.In this section, the rst table provides the
6 Using Setup Utility (BIOS)Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the
Downloading a BIOS updateCAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update onl
7 SpecicationsComputer specications Metric U.S.Width 33.7 cm 13.27 inDepth 22.6 cm 8.90 inHeight 1.79 cm 0.71 inWeight 1.44 kg 3.18 lbsInput powerO
35.56-cm (14.0-in), HD display specications Metric U.S.Active diagonal size 35.56-cm 14.0-inResolution 1366x768 (HD)Width 3.0 mmSurface treatment Br
8 Backing up, restoring, and recoveringThis chapter provides information about the following processes. The information in the chapter is standard pro
You can use Windows tools to create system restore points and create backups of personal information, see Using Windows tools on page 49.●If your comp
Restore and recoveryThere are several options for recovering your system. Choose the method that best matches your situation and level of expertise:IM
website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions.IMPORTANT: HP Recovery Manager does not
WLAN module ... 26RT
1. If possible, back up all personal les.2. Insert the HP Recovery media, and then restart the computer.NOTE: If the computer does not automatically
Removing the HP Recovery partition (select products only)HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard d
9 Using HP PC Hardware Diagnostics (UEFI)HP PC Hardware Diagnostics is a Unied Extensible Firmware Interface (UEFI) that allows you to run diagnostic
3. Enter the product name or number.– or –Select Identify now to let HP automatically detect your product.4. Select your computer, and then select you
10 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or fr
Country/region Accredited agency Applicable note numberSouth Korea EK 4Sweden CEMKO 1Switzerland SEV 1Taiwan BSMI 4The United Kingdom BSI 1The United
11 RecyclingWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household
IndexAAC adapter and battery 5AC adapter, spare part number 17action keys 10identifying 9airplane mode key 10antennaremoval 39spare part number 16, 40
Kkeyboard/top coverremoval 43spare part numbers 14, 43keysaction 9airplane mode 10esc 9fn 9Windows 9LlabelsBluetooth 12regulatory 12serial number 11se
system boardremoval 32spare part numbers 32system recovery 50system restore pointcreating 49system restore point, creating 48Ttools required 18TouchPa
11 Recycling ...
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1 Product descriptionCategory DescriptionProduct Name HP Stream Laptop PCModel numbers: 14-ax0XXProcessor Intel Celeron® N3060 (1.6 GHz, turbo up to 2
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