User Guide
Index ...
1 WelcomeAfter you set up and register the computer, it is important to take the following steps:TIP: To quickly return to the computer Start screen f
Finding informationThe computer comes with several resources to help you perform various tasks.Resources For information aboutSetup Instructions poste
Resources For information about●Asia Pacic: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Oice, Singapore 911507When you request a printed copy
2 Getting to know your computerTopTouchPadComponent Description(1) TouchPad zone Moves the pointer and selects or activates items on the screen.NOTE
LightsComponent Description(1) Power light ●On: The computer is on.●Blinking: The computer is in the Sleep state.●O: The computer is o.(2) Caps lo
Buttons, speakers, and ngerprint readerComponent Description(1) Power button●When the computer is o, press the button to turn on the computer.●When
Component Description(4) Volume mute button Mutes and restores speaker sound.(5) Fingerprint reader Allows a ngerprint logon to Windows, instead of
KeysComponent Description(1) esc key Displays system information when pressed in combination with the fn key.(2) fn key Executes frequently used s
RightComponent Description(1) SIM slot plug (select models only) Supports a wireless subscriber identity module (SIM).NOTE: The SIM slot plug is rem
© Copyright 2015 Hewlett-Packard Development Company, L.P.Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under l
Component Descriptionreaches a critical battery level, the battery light begins blinking rapidly.●O: The battery is fully charged.(7) Power connector
LeftComponent Description(1) Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to act as a
DisplayComponent Description(1) WLAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless local area netw
BottomComponent Description(1) Docking device receptors (2) Connects an optional docking device.(2) Vents (2) Enable airow to cool internal compo
3 Connecting to a networkYour computer can travel with you wherever you go. But even at home, you can explore the globe and access information from mi
Using operating system controlsThe Network and Sharing Center allows you to set up a connection or network, connect to a network, and diagnose and rep
As your network grows, additional wireless and wired computers can be connected to the network to access the Internet.For help in setting up your WLAN
5. Click Connect.If the WLAN is a security-enabled WLAN, you are prompted to enter a security code. Type the code, and then click Sign in.NOTE: If no
1. Shut down the computer.2. Close the display.3. Disconnect all external devices connected to the computer.4. Unplug the power cord from the AC outle
●Imaging devices (printer, camera)●Audio devices (headset, speakers)●MouseBluetooth devices provide peer-to-peer capability that allows you to set up
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on
4 Navigating using the keyboard, touch gestures and pointing devicesYour computer allows navigation using touch gestures (select models only) in addit
1. From the Start screen type mouse, click Settings, and then select Mouse from the list of applications.2. Click the Device Settings tab, select the
ScrollingScrolling is useful for moving up, down, or sideways on a page or image.●Place two ngers slightly apart on the TouchPad zone and then drag t
●Anchor the forenger of your left hand in the TouchPad zone. Using your right hand, slide your forenger in a sweeping motion from 12 o’clock to 3 o’
Flicking (select models only)Flicking allows you to navigate through screens or quickly scroll through documents.●Place three ngers on the TouchPad z
Top-edge swipeThe top-edge swipe displays app command options that allow you to customize apps.IMPORTANT: When an app is open, the top-edge gesture va
Using the keyboardThe keyboard and mouse allow you to type select items, scroll and to perform the same functions as using touch gestures. The keyboar
Hot key combination Descriptionfn+f3 Initiates Sleep, which saves your information in system memory. The display and other system components turn o a
Component Description(1) fn key Turns the embedded numeric keypad on and o when pressed in combination with the num lk key.NOTE: The embedded numeric
5 MultimediaYour computer may include the following:●Integrated speaker(s)●Integrated microphone(s)●Integrated webcam●Preinstalled multimedia software
iv Safety warning notice ENWW
To connect wireless headphones to your computer, follow the device manufacturer's instructions.WARNING! To reduce the risk of personal injury, lo
Your computer (or optional docking device or expansion port device) has the following external video ports:●VGA●DisplayPortIMPORTANT: Be sure that the
NOTE: To transmit video and/or audio signals through the DisplayPort, you need a DisplayPort cable (purchased separately).NOTE: One DisplayPort device
Connect displays to computers with Intel graphics (with an optional hub)NOTE: With an Intel graphics controller and optional hub, you can connect up t
6 Power managementNOTE: A computer may have a power button or a power switch. The term power button is used throughout this guide to mean both types o
CAUTION: To reduce the risk of possible audio and video degradation, loss of audio or video playback functionality, or loss of information, do not ini
Setting password protection on wakeupTo set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow these steps:1.
To access battery information:▲To access battery information, select the HP Support Assistant app on the Start screen, and then select Battery and per
Resolving a low battery levelResolving a low battery level when external power is available▲Connect one of the following devices:●AC adapter●Optional
7 External cards and devicesUsing Micro SD memory cardsOptional memory cards provide secure data storage and convenient data sharing. These cards are
Table of contents1 Welcome ...
3. Press in on the card (1), and then remove it from the slot (2).NOTE: If the card does not eject, pull the card out of the slot. Using smart cards (
Using a USB deviceUniversal Serial Bus (USB) is a hardware interface that can be used to connect an optional external device, such as a USB keyboard,
CAUTION: To reduce the risk of loss of information or an unresponsive system, use the following procedure to safely remove the USB device.1. To remove
2. Align the docking posts on the docking device with the receptors on the bottom of the computer and lower the computer into the docking device (2) u
2. Slide the expansion port device connector into the docking connector on the computer until the connector is seated.44 Chapter 7 External cards an
8 DrivesUsing optional external hard drives (select models only)CAUTION: To prevent information loss or an unresponsive system:Save your work and shut
9 SecurityProtecting the computerStandard security features provided by the Windows operating system and the non-Windows Computer Setup utility (BIOS)
●BIOS administrator and DriveLock passwords are set in Computer Setup and are managed by the system BIOS.●Automatic DriveLock passwords are enabled in
Password FunctionNOTE: A BIOS Administrator password must be set before you can set a DriveLock password.DriveLock user password* Protects access to t
Deleting a BIOS administrator password1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is
Turning the TouchPad o and on ... 20Using TouchPad Gestures ...
Setting a DriveLock passwordTo set a DriveLock password in Computer Setup, follow these steps:1. Turn on the computer, and then press esc while the “P
4. Enter the BIOS Administrator password, and then press enter.5. Use a pointing device or the arrow keys select Set DriveLock Password, and then pres
Entering an Automatic DriveLock passwordTo enable an Automatic DriveLock password in Computer Setup, follow these steps:1. Turn on or restart the comp
For more information about computer viruses, access HP Support Assistant. To access HP Support Assistant on the Start screen, select the HP Support As
1. Loop the security cable around a secured object.2. Insert the key (1) into the cable lock (2).3. Insert the cable lock into the security cable slot
10 MaintenanceCleaning your computerUse the following products to safely clean your computer:●Dimethyl benzyl ammonium chloride 0.3 percent maximum co
Cleaning the TouchPad, keyboard, or mouseWARNING! To reduce the risk of electric shock or damage to internal components, do not use a vacuum cleaner a
11 Backup and recoveryTo protect your information, use Windows backup and restore utilities to back up individual les and folders, back up your entir
CAUTION: Some Startup Repair options will completely erase and reformat the hard drive. All les you have created and any software installed on the co
Using Windows operating system media (purchased separately)To order a Windows operating system DVD, contact support. See the Worldwide Telephone Numbe
Using the power meter and power settings ... 35Setting password protection on wakeup
12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI)Using Computer SetupComputer Setup, or Basic Input/Output System (BIOS), con
Use the tab key and the arrow keys to select Main > Ignore Changes and Exit, and then press enter.●To save your changes and exit Computer Setup men
Use the tab key and the arrow keys to select Main > Ignore Changes and Exit, and then press enter.Downloading a BIOS updateCAUTION: To reduce the r
Using MultiBootAbout the boot device orderAs the computer starts, the system attempts to boot from enabled devices. The MultiBoot utility, which is en
To move the device down in the boot order, use a pointing device to click the down arrow, or press the - key.5. To save your changes and exit Computer
Using HP PC Hardware Diagnostics (UEFI) (select models only)HP PC Hardware Diagnostics is a Unied Extensible Firmware Interface (UEFI) that allows yo
Using HP Sure Start (select models only)Select computer models are congured with HP Sure Start, a technology that continuously monitors the computer&
13 SupportContacting supportIf the information provided in this user guide or HP Support Assistant does not address your questions, you can contact su
NOTE: This Digital Product Key is automatically recognized and activated by Microsoft Operating Systems on a reinstall of the Windows 8 or Windows 8.1
14 Specications●Input power●Operating environmentInput powerThe power information in this section may be helpful if you plan to travel internationall
Managing a Computer Setup DriveLock password ... 49Setting a DriveLock passwo
A Traveling with the computerFor best results, follow these traveling and shipping tips:●Prepare the computer for traveling or shipping:◦Back up your
B TroubleshootingThe following sections are included in this appendix:Troubleshooting resources●Access website links and additional information about
power settings, right-click the Battery icon on the Windows desktop in the notication area, at the far right of the taskbar, and then click Preferenc
The wireless network connection is not workingIf a wireless network connection is not working as expected, follow these suggestions:●To enable or disa
The process of burning an optional external disc does not begin, or it stops before completion●Be sure that all other programs are closed.●Turn o Sle
C Electrostatic dischargeElectrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you re
IndexAAC adapter/battery light 9administrator password 47antivirus software 52audio functions, checking 30audio-in (microphone) jack, identifying 9aud
HP PC Hardware Diagnostics (UEFI)downloading 65hubs 41Iinput power 69integrated webcam light, identifying 12internal display switch 12internal microph
SIMinserting 17SIM slot, plug identifying 9Sleepexiting 35initiating 35slotssecurity cable 11SIM 9smart card 11smart carddened 40inserting 40removin
Determining the BIOS version ....................... 61Downloading a BIOS update ...
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