Hp XP20000XP24000 Disk Array Manuale Utente Pagina 1

HP StorageWorksXP24000/XP20000 Remote Web ConsoleUser GuideAbstractThis guide explains how to set up and use HP StorageWorks Remote Web Console to man

The range of operating privileges varies by user type:• Storage administratorA storage administrator can operate the entire storage system. The admini

2. Change to Modify mode (see “Changing Between View Mode and Modify Mode” (page 41)if you need instructions).3. Select the option that you want to se

Managing the User AccountsTo manage user accounts, you use the Account window (see “Account Window” (page 70)). Theoperations that can be performed in

7. In the Account Information tree, select the user ID of the registered user account.8. Set the privileges for each role by selecting from their list

Figure 52 Change Password Dialog Box (when Modify is not set for Account Administrator Role)Changing User Operation PrivilegesTo change the operation

4. In the Account Information tree, select the user ID of the user account that you want to enableor disable.5. Right-click, and then select the Enabl

8. Repeat step 7 for all the email addresses.To delete an email address, select the target address in the list and click Delete. You canchoose multipl

Setting the Environment ParametersThe Set Env. dialog box of the Control Panel (see “Set Env. Dialog Box” (page 92)) allows you toset the following Re

3. Click the Download tab to open the Download dialog box (see “Download Dialog Box”(page 94)).The kinds of configuration files that can be downloaded

To restore the configuration files:1. In the Tool Panel of the Remote Web Console computer, click Control Panel to open the ControlPanel.The Login dia

Figure 54 Restore Dialog Box (when backup files are set to be restored)Figure 55 Password Check Dialog BoxRestoring Backups of the Configuration Files

of a storage administrator. The Modify privilege is set for the administrator user account. TheDisable privilege is set for a Storage Partition Admini

Figure 56 Restore File Dialog BoxDownloading Trace Files Using the FD Dump ToolRemote Web Console supports the FD Dump Tool. The FD Dump Tool is avail

8. Specify the download destination, and then click Save. When the file is downloadedsuccessfully, the Download complete dialog box is displayed.Figur

The instructions in this section assume the use of Microsoft Excel 2000. Microsoft Excel isrecommended for best compatibility.Exporting a SpreadsheetT

4. Set the text data format to all columns in the Text Import Wizard - Step 3 of 3 dialog box.Each row has a different number of columns in the spread

Figure 62 Text Import Wizard - Step 2 of 3 Dialog BoxFigure 63 Text Import Wizard - Step 3 of 3 Dialog BoxImporting the SpreadsheetAfter you have edit

4. Click Import to open the Import dialog box (for an example of LUN Manager, seeFigure 64 (page 115)).If you use the Mozilla web browser, the Downloa

1. Download a Remote Web Console tool definition file from one of the following URLs:http://xxx.xxx.xxx.xxx/RWCTool.xmlorhttps://xxx.xxx.xxx.xxx/RWCTo

5. Enter an alias name for the certificate in the Alias Name box, if necessary. By default, the IPaddress or the host name that you specified in the R

1. Specify the following URL to open the Delete Certificates window (see Figure 67 (page 118)):https://xxx.xxx.xxx.xxx/cgi-bin/utility/sceDelete.cgiNO

5 Using the CFL ExtensionThis chapter describes the CFL Extension that allows you to perform operations by enteringcommands in the command line of a R

Disable privilege is set for a Storage Partition Administrator, and this privilege cannot bechanged.A storage administrator with the Enable privilege

Figure 68 Operation Procedures Using the SpreadsheetsThe operations using the spreadsheets include the following steps:• Prepare for using CFL Extensi

Requirements for CFL ExtensionUsing CFL Extension requires the following:• Remote Web Console program product• Remote Web Console client computers (se

4. Click the Support for Additional Languages icon, select This feature will be installed onlocal hard drive, and then click Next. The Browser Registr

katfile SVP-ip-address user-id password > myAuthentication.txtSpecify the following items:• SVP-ip-address: Specify the IP address of the SVP. To u

The following items may need to be changed:• The installation directory of a shell programIf your operating system is UNIX and a shell program is inst

Table 32 CFL Extension CommandsOperation Privileges for ConfigurationFile LoaderDescriptionCommand NameModify or ViewChecks the spreadsheet.CFLCHKModi

DescriptionThe CFLGET command saves the storage system information requested from the input file into aseparate spreadsheet.Two types of files are sto

OperandsDescriptionOperandSpecifies the name of the spreadsheet that you want toverify, including a relative path or an absolute path. Themaximum leng

Spreadsheet ComponentsThe spreadsheet for use with Remote Web Console consists of the following components:• Declaration• Operation tags• Parameters•

Operation tags have two types: common operation tags for all program products andprogram-product-specific operation tags. For details on common operat

Figure 2 Overview of the Audit Log TransferYou can transfer audit logs to FTP servers or syslog servers after connecting these servers throughthe LAN

Table 34 Parameters of the SerialNumber TagNumber of CharactersRange of ValuesSettingParameterColumn in theSpreadsheet5 or fewer decimaldigits00000 to

00,04,42,01,P-VOL,00,64040,Volume,Disable,Flush,;Normal end00,04,43,01,P-VOL,00,64041,Volume,Disable,Flush,;Error(6505-58075)• Case 3: Parameters are

6 TroubleshootingThis chapter describes how to troubleshoot problems with Remote Web Console.• “General Troubleshooting” (page 132)• “Calling HP Techn

Table 36 General Error ConditionsProbable Cause / Recommended ActionError ConditionApplication ErrorSave the Java trace file and log file on Remote We

Table 36 General Error Conditions (continued)Probable Cause / Recommended ActionError ConditionThe probable causes are as follows:• The SVP (web serve

Table 36 General Error Conditions (continued)Probable Cause / Recommended ActionError ConditionRestart the Remote Web Console computer, or terminate t

Table 36 General Error Conditions (continued)Probable Cause / Recommended ActionError ConditionThe required program product options might not be insta

Table 36 General Error Conditions (continued)Probable Cause / Recommended ActionError ConditionAn internal processing (for example, configuration chan

Table 37 CFL Extension Error ConditionsProbable Cause / Recommended ActionError Condition• JRE with support for additional languages is not installed.

7 Support and Other ResourcesRelated Documentation• HP StorageWorks XP24000/XP20000 Audit Log User and Reference Guide• HP StorageWorks XP24000/XP2000

Table 3 Program Products Supporting Spreadsheets and How to Apply a SpreadsheetHow to Apply a SpreadsheetProgram Products Supporting SpreadsheetsThe C

Conventions for Storage Capacity ValuesHP XP storage systems use the following values to calculate physical storage capacity values (harddisk drives):

Documentation FeedbackHP welcomes your feedback.To make comments and suggestions about product documentation, send a message tostoragedocsFeedback@hp.

A Audit Logs for Single Sign-OnThis appendix explains the audit logs for single sign-on. For details on how to read audit logs, seethe HP StorageWorks

BASE Function – Login Operationsimuserid,xx,YYYY/MM/DD,HH:MM:SS:xxx, 00:00,[BASE],Login,SSO UA=Administrator,Normal end,Seq.=xxxxx[BASE]BASE functionL

[BASE]BASE functionSSO SetOneTimeKeySSO SetOneTimeKey operationOneTimeKey EntryOverThis parameter indicates that the number of requests to issue a one

B Error Codes for Single Sign-OnThis appendix explains the error codes for single sign-on. For details on how to read the errorcodes, see the HP Stora

GlossaryCCFL Configuration File Loader.CLPR Cache logical partition.CSV Comma-separated value.CU Control unit.CV Custom-sized volume.CYL Cylinder.DDKC

Pool-VOL Pool volume.PP Program product.RRAID1 to RAID5 Specific RAID architectures.RCU Remote control unit.RFC Request For CommentsRMI Remote method

IndexAAccount Administrator role, 10Account window, 70Alerts window, 67array group, 16Audit Log Administrator role, 11audit log file, 12Audit Log func

sending test email, 105emergency license key, 45enabling licenses, 99enabling optionsautomatically, 99license key code, 97license key file, 98overview

version. If the Advanced Security Mode is enabled, do not perform the account updateoperation on the version that was downgraded to the previous versi

Go, 53Help, 54meusFile, 52modes of Remote Web Console operations, 41Modify mode, 41Modify mode timeout period, 42NNumber of LDEVs (Identity window), 6

parameters, 129SerialNumber tag, 129SSL-encrypted communicationsoverview, 14using, 39SSO Authentication operation, single sign-on, 143SSO SetOneTimeKe

NOTE: User accounts registered to HP Systems Insight Manager are different from the useraccounts for Remote Web Console. To implement single sign-on,

Table 5 Example of Device Numbers for Each CUPossibleDeviceNumbersCU NumberPossibleDeviceNumbersCU NumberPossibleDeviceNumbersCU NumberPossibleDeviceN

2 Installation Requirements and ProceduresThis chapter describes the installation requirements and procedures for Remote Web Console:• “System Require

Table 6 Remote Web Console Computer Requirements for WindowsRequirement for Windows SystemsItemWindows VistaWindows Server 2008 (SP2)Windows XP (Servi

© Copyright 2007, 2011 Hewlett-Packard Development Company, L.P.Confidential computer software. Valid license from HP required for possession, use or

Table 7 Supported Web Browser and Java Runtime Environment for Windows (continued)Java Runtime Environment1Web BrowserCPUOperating SystemJRE 5.0 Updat

1 Use the JRE provided by Sun Microsystems, Inc.2 When you use AMD64/EMT64 as a CPU, the 32–bit version of Internet Explorer and the 32–bit version of

Table 9 Supported Web Browser and Java Runtime Environment for UNIX (continued)Java Runtime Environment1Web BrowserOperating SystemRTE 5.0.07 (1.5.0_0

download the JRE install program, and then copy the install program to install JRE on theRemote Web Console computer. For the procedure to install JRE

1. Start Java Plug-in Control Panel.• For Windows: Go to the Windows Control Panel and double-click the Java Plug-in icon.• For UNIX: Do one of the fo

1. Start Java Control Panel.• For Windows: Go to the Windows Control Panel and double-click the Java icon.• For UNIX: Do one of the following:Execute

Figure 4 Advanced Dialog BoxFigure 5 Temporary Files Settings Dialog Box (for JRE 5.0)26 Installation Requirements and Procedures

Figure 6 Temporary Files Settings Dialog Box (for JRE 6.0 earlier than Update 10)Figure 7 Temporary Files Settings Dialog Box (for JRE 6.0 Update 10 o

To configure a computer to use only IPv6 for communications:1. Select the Windows Control Panel, Network and Sharing Center, and then ManageNetwork Co

Remote Web Console ConventionsGeneral Parameters• In most Remote Web Console windows, if you change a value, the text color of that valuechanges to bl

Contents1 About Remote Web Console Operations...7Overview of Remote Web Console...

• If you request a change to the storage system configuration while another change is beingmade, an error message is displayed.◦ If the error occurs w

• As a general rule, you can only enter alphanumeric characters (ASCII codes) into a text box.There are certain exceptions, including the following:”

• HP StorageWorks XP Auto LUN Software and XP Performance Control windows:You cannot drag and drop objects on the XP Auto LUN and XP Performance Contr

Figure 9 Advanced Dialog Box (Internet Options, Internet Explorer)If a page is not displayed because of an Invalid syntax error, you must register the

Figure 10 Security Dialog Box (Internet Options, Internet Explorer)Figure 11 Trusted sites Dialog Box (Internet Explorer)Starting Up and Logging In to

Overview of Login ProceduresIMPORTANT: Because the initial user ID administrator has administrator privileges, one of thefirst tasks for the Remote We

Table 12 Specifications and Restrictions Concerning Login Operations (continued)SpecificationItemAll login information, including user ID, login and l

The items on this dialog box are as follows:◦ Start allows you to log in to Remote Web Console (regardless of whether the digitalsignature is expired)

If you select the Always trust content from this publisher check box and click Run, RemoteWeb Console is always allowed to access the local files and

Figure 17 Login Dialog BoxFigure 18 Error Message on JRE InstallationUsing SSL-Encrypted CommunicationIf the SVP is set to support SSL-encrypted commu

3 Using the Remote Web Console GUI...50Common Elements of the Remote Web Console Main Windows.

Figure 19 Security Alert Dialog BoxFigure 20 Security Alert Dialog Box for the CertificateNOTE: Displayed statements and icons may be different.Figure

Figure 22 Warning - Hostname Mismatch Dialog BoxUsing Windows Server 2003/2008If you are using a Windows Server 2003/2008 computer, a message as shown

storage system is partitioned, only one user can be in Modify mode for each SLPR. Any other usersin the allocated SLPR can only view the storage syste

License KeysA license key is a textual key that functions as a password because it is entered into Remote WebConsole and unlocks the protection of an

Volume Retention Manager, and Data Retention Utility, the expiration of a temporary licensekey has the following effects:◦ No new configuration settin

• The term key, which is the same as the permanent key, has a limit for the volume capacitythat can be used for each program product option.If you add

Table 14 Licensed Capacity TypeHow to Estimate the Licensed CapacityExplanationTypeSee “Estimating Licensed CapacityBased on Used Capacity” (page 46).

External Volume Capacity (KB) = Volume Capacity (number of blocks) × 512 (byte) 1,024• Pool capacityThe license capacity of XP Thin Provisioning is ca

Table 19 Remote Web Console Options (continued)NotesLicensed CapacityOption NameMounted CapacityVirtual LVIVirtual LUNUsed only for open-system device

Table 19 Remote Web Console Options (continued)NotesLicensed CapacityOption NameMounted CapacityVolume SecurityVolume Security Port OptionMounted Capa

Reporting SIMs by Email...104Configuring Settings

3 Using the Remote Web Console GUIThis chapter explains the windows of the Remote Web Console GUI.• “Common Elements of the Remote Web Console Main Wi

Figure 26 Remote Web Console Main WindowDescriptionItemDisplays the information about the connected storage system.IP indicates the IP address of the

DescriptionItemDisplays the SIM severity level. PP Status is displayed if a SIM occurs related to a programproduct license because the license is expi

Table 20 File Menu Details (continued)DescriptionItemDisplays the latest information on the Remote Web Console main window.The information might not d

Table 21 Functions Available from the Go Menu (continued)Operation PrivilegesRequired to PerformFunctionsFunctions Available forStorage PartitionAdmin

Table 22 About Dialog Box Details (continued)DescriptionItemLocation of the connected storage system that you set in the Identity window.Device Locati

DescriptionItemAllows you to download the audit log file.• When the lines of saved data in the audit log file are under the threshold, theAudit:Normal

Figure 27 License Key WindowDescriptionItemSee “License Key List” (page 58).License Key listThe Total Storage graphic on the left side of the License

DescriptionItemOPEN Drive Capacity displays the capacity of open-system drives in Total Storage.Mainframe Drive Capacity displays the capacity of the

DescriptionItemThe number of days that remain before the expiration of a temporary key, an emergencykey, or a term key. After the temporary key has ex

Subscription Service...140HP Websites...

Table 23 License Key Status and Icons (continued)StatusTerm(days)PermittedVolumeKey TypeProductName1IconLicense Key StatusInstalled(Disable)–Unlimited

License Install has the following features:• Mode allows you to select one of the following buttons: the Key Code button, the File button,or the Avail

Figure 28 Identity WindowDescriptionItemSee “Device Information” (page 62).Device InformationSee “LDEV Information” (page 63).LDEV InformationImplemen

DescriptionItemContact information such as personnel and telephone number where you can inquireabout the connected storage system. The Remote Web Cons

Figure 29 Volume Type and Capacity in LDEV InformationTable 24 LDEV Information DetailsDescriptionItemAllows you to select the type of volume capacity

Table 25 Open Volume Capacity Pie Chart (continued)DescriptionItemThe capacity of the following volumes among open volumes (LDEVs). This capacity does

Table 27 Number of LDEVs DetailsDescriptionItemThe number of open-system volumes (LDEVs) that have assigned paths. Each of the LDEVsthat consist of a

Figure 30 Port Status WindowCluster-1 and Cluster-2 in the Port Status window indicate the clusters. The ports of Cluster-1 arelisted on the upper par

Figure 31 Alerts WindowDescriptionItemSIM reference code. When SIM reference codes are shown, you are required to resolvethe error. For details on how

Detail Dialog BoxWhen you select a row in the Alerts list, right-click, and select the Detail command, the Detaildialog box (see Figure 32 (page 69))

1 About Remote Web Console OperationsThis chapter provides an overview of Remote Web Console functions.• “Overview of Remote Web Console” (page 7)• “R

Account WindowThe Account window allows you to register new user accounts or view and change the settings ofthe registered user accounts. The operatio

DescriptionItemDisplays the user ID that is set when the user account has been registered.User IDIndicates the user account type.• SA: indicates a sto

Figure 34 Login Message WindowDescriptionItemYou can enter alphanumeric characters (ASCII codes) and some symbols. You can enterup to 2,408 letters. T

Figure 35 Syslog WindowDescriptionItemSpecify whether to transfer the audit log to the primary syslog server.• Enable: Transfers the audit log.• Disab

DescriptionItemName, as you like, the storage system that transfers the audit log to syslog servers sothat you can identify the storage system. Enter

Figure 36 Audit Log Transfer WindowDescriptionItemSpecify whether to transfer the audit log file to the primary FTP server.• Enable: Transfers the fil

DescriptionItemSpecify whether to transfer the audit log file to the secondary FTP server.• Enable: Transfers the file.• Disable: Does not transfer th

Figure 37 Audit Log Setting WindowDescriptionItemSpecifies whether to temporarily store the audit log on a system disk so the informationwill not be l

A mail server is required for email notice. The SMTP is used to send emails. You can choose whetherto use SMTP authentication. If a firewall is used,

DescriptionItemSet the account and password for SMTP authentication. Required when SMTP-AUTH isEnable. Enter up to 255 alphanumeric characters and sym

Figure 1 Example of Remote Web Console Computer and SVP ConfigurationCFL ExtensionThe CFL Extension allows you to perform commands on the storage syst

Figure 39 Configuration File Loader WindowDescriptionItemSelect the program product option for which you want to import or export a spreadsheetfile.Se

DescriptionItemImplements the settings in the imported spreadsheet. This button becomes available onlywhen a spreadsheet without detected errors is im

• The LDKC:CU:LDEV column displays the LDKC number, the CU number, and the LDEV number.These numbers are separated by colons (:).◦ An LDEV number endi

Figure 40 Port Dialog Box (Reports Display, when Fibre Is Selected)DescriptionItemAllows you to display the information on a particular SLPR when you

DescriptionItemDisplays the following when Serial is selected in Type:• SLPR: SLPR number and SLPR name.• Port Name: Port name.• Type: Type of port (S

DescriptionItemThe group number of the host group.Group IDLUNs (logical unit numbers) assigned to logical volumes.• : A logical volume to which an LU

Figure 42 LDEV Dialog Box (Reports Display)DescriptionItemAllows you to display information about a particular SLPR when you select the SLPR fromthis

DescriptionItemThe hard disk type of internal volume as follows:• Blank indicates a Fibre Channel drive.• An asterisk (*) indicates a SATA drive.• A d

Figure 43 LDEV Status Dialog Box (Reports Display)DescriptionIdeaAllows you to select which disk group to display.Parity Group listA parity group numb

DescriptionIdeaDisplays the status of the disk group that you have selected in the Parity Group list.• Normal: All the volumes are in a normal status.

◦ You can specify SNMP agent properties remotely to the SVP (see the HP StorageWorksXP24000/XP20000 SNMP Agent Reference Guide).◦ You can virtually pa

Figure 44 Connected Host Dialog Box (Reports Display)DescriptionItemAllows you to select the LDKC for which information is to be displayed.LDKCAllows

Figure 45 Detail Information Dialog Box (Reports Display)The Detail Information dialog box displays the same items as the LDEV list in the LDEV dialog

Figure 46 Tool PanelDescriptionItemOpens the Remote Web Console Control Panel, where the storage administrator can setRemote Web Console environment p

Figure 47 Set Env. Dialog Box (Control Panel)DescriptionItemThe maximum number of Remote Web Console users who can concurrently connect tothe same sto

DescriptionItemIf the user cannot access the SVP for a certain period of time because of a network error,the RMI time-out logs the user out of the SVP

Figure 48 Download Dialog Box (Control Panel)DescriptionItemThe check boxes indicate the configuration files that can be downloaded. Select a checkbox

Figure 49 Restore Dialog Box (Control Panel)DescriptionItemSelect the Archive File (tgz File) check box and specify the compressed file (backup file),

4 Performing Remote Web Console OperationsThis chapter describes how to perform Remote Web Console operations:• “Enabling and Disabling Remote Web Con

6. Click Apply (or Cancel). The status of the enabled options changes to Installed. The warningmessages are displayed in the following cases:• The err

Figure 50 Install/Uninstall Error Dialog BoxEnabling Options AutomaticallyWhen the licensed capacity exceeds the mounted capacity after you reduce the