Hp 3PAR Application Software Suite for Microsoft Exch Manuale Utente Scaricare il pdf (Pagina 112)

B.2

Troubleshooting

3PAR Recovery Manager 4.1.0 For Microsoft Exchange 2010 User’s Guide

B.3 Troubleshooting

This appendix is designed to be used like a Frequently Asked Questions section. It will help find

solutions to some of the common issues that may arise when running Recovery Manager for

Exchange.

Problem:

You may get the following message when operating in the Windows 2008 environment while

executing Create VC or Mount VC with the Disk Management window open.

Suggestion:

This popup can be ignored by clicking Cancel as advised by Microsoft on their support site:

http://support.microsoft.com/kb/969601.

Problem:

The virtual copy creation always fails on Mailbox Database integrity checking.

Suggestion:

Make sure that the Exchange management tool on all Recovery Manager for Exchange

installed hosts have the same service pack installed.

NOTE: Recovery Manager for Exchange depends on the VSS Framework and the

Microsoft Exchange writer to be in a good state to function properly. If a problem

occurs, check the status of the Exchange Writer with the command

vssadmin

list writers

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Hp 3PAR Application Software Suite for Microsoft Exch Manuale Utente Pagina 112