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Agent Desktop / Laptop – New or Replacement Installation Instructions Version 2/12/2009

Agent Desktop / Laptop Installation Instructions

FOR INTERNAL STATE FARM USE ONLY

Contains CONFIDENTIAL information which may not be used without express written authorization.

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Version Changes

1/12/09

In Section 3, part 1 “Workstation Installation” (Customization)

• Under step #2 “Enter Machine Name (If this is a replacement system, use the WAWxxxxx name

from the machine you are replacing).” Updated this step to “Enter new workstation name from

label provided with the new laptop/desktop.”

• Any other references that reflected this change were updated.

2/12/09

All Sections

• Removed T43 steps

• Removed NC6400 references

• Removed Appendix B: In Office Reload Process

• Section 3: Part 2, Step 13: Added Restore Data steps for workstation replacements

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Hp Agent-Desktop-Laptop Computer Manuale Utente Pagina 3