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Agent Desktop / Laptop – New or Replacement Installation Instructions Version 2/12/2009

Agent Desktop / Laptop Installation Instructions

FOR INTERNAL STATE FARM USE ONLY

Contains CONFIDENTIAL information which may not be used without express written authorization.

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Agent Desktop / Laptop Installation Instructions

Version 2/12/2009

NOTE: There are several steps in these procedures where the machine can be corrupted,

which will cause significant impact and delay to the install of the machine. Follow these

instructions very carefully.

The following pages are to be followed by State Farm approved Installers or CEs

only. Agents and staff do not have security access to perform these steps.

Attempting to follow these steps if you are not a qualified Installer / CE may

result in damage or corruption of the system and additional delays in

replacement or restoring service to your office.

The Reload / Re-image CD / DVD is required only for Reloads. No other

CD / DVD or Floppy Disk is required to complete these procedures.

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Sommario

Pagina 1 - Version 2/12/2009

Agent Desktop / Laptop – New or Replacement Installation Instructions Version 2/12/2009 Agent Desktop / Laptop Installation Instructions FOR INTERNAL

Pagina 2 - Version Changes

Agent Desktop / Laptop – New or Replacement Installation Instructions Version 2/12/2009 Agent Desktop / Laptop Installation Instructions FOR INTERNAL

Pagina 3

Agent Desktop / Laptop – New or Replacement Installation Instructions Version 2/12/2009 Agent Desktop / Laptop Installation Instructions FOR INTERNAL

Pagina 4 - Table of Contents:

Agent Desktop / Laptop – New or Replacement Installation Instructions Version 2/12/2009 Agent Desktop / Laptop Installation Instructions FOR INTERNAL

Pagina 5

Agent Desktop / Laptop – New or Replacement Installation Instructions Version 2/12/2009 Agent Desktop / Laptop Installation Instructions FOR INTERNAL

Pagina 6 - Step 3: Backup Desktop

Agent Desktop / Laptop – New or Replacement Installation Instructions Version 2/12/2009 Agent Desktop / Laptop Installation Instructions FOR INTERNAL

Pagina 7 - Step 6: Backup Quicken

Agent Desktop / Laptop – New or Replacement Installation Instructions Version 2/12/2009 Agent Desktop / Laptop Installation Instructions FOR INTERNAL

Pagina 8

Agent Desktop / Laptop – New or Replacement Installation Instructions Version 2/12/2009 Agent Desktop / Laptop Installation Instructions FOR INTERNAL

Pagina 9

Agent Desktop / Laptop – New or Replacement Installation Instructions Version 2/12/2009 Agent Desktop / Laptop Installation Instructions FOR INTERNAL

Agent Desktop / Laptop – New or Replacement Installation Instructions Version 2/12/2009 Agent Desktop / Laptop Installation Instructions FOR INTERNAL

Pagina 11 - New System

Agent Desktop / Laptop – New or Replacement Installation Instructions Version 2/12/2009 Agent Desktop / Laptop Installation Instructions FOR INTERNAL

Pagina 12 - THIS SECTION IS COMPLETE

Agent Desktop / Laptop – New or Replacement Installation Instructions Version 2/12/2009 Agent Desktop / Laptop Installation Instructions FOR INTERNAL

Agent Desktop / Laptop – New or Replacement Installation Instructions Version 2/12/2009 Agent Desktop / Laptop Installation Instructions FOR INTERNAL

Agent Desktop / Laptop – New or Replacement Installation Instructions Version 2/12/2009 Agent Desktop / Laptop Installation Instructions FOR INTERNAL

Pagina 15 - THIS SECTION IS COMPLETE

Agent Desktop / Laptop – New or Replacement Installation Instructions Version 2/12/2009 Agent Desktop / Laptop Installation Instructions FOR INTERNAL

Agent Desktop / Laptop – New or Replacement Installation Instructions Version 2/12/2009 Agent Desktop / Laptop Installation Instructions FOR INTERNAL

Agent Desktop / Laptop – New or Replacement Installation Instructions Version 2/12/2009 Agent Desktop / Laptop Installation Instructions FOR INTERNAL

Pagina 18 - Self Install Utility (SIU)

Agent Desktop / Laptop – New or Replacement Installation Instructions Version 2/12/2009 Agent Desktop / Laptop Installation Instructions FOR INTERNAL

Agent Desktop / Laptop – New or Replacement Installation Instructions Version 2/12/2009 Agent Desktop / Laptop Installation Instructions FOR INTERNAL

Pagina 20 - THE OFFICE

Agent Desktop / Laptop – New or Replacement Installation Instructions Version 2/12/2009 Agent Desktop / Laptop Installation Instructions FOR INTERNAL

Agent Desktop / Laptop – New or Replacement Installation Instructions Version 2/12/2009 Agent Desktop / Laptop Installation Instructions FOR INTERNAL

Pagina 22 - THIS APPENDIX IS COMPLETE

Agent Desktop / Laptop – New or Replacement Installation Instructions Version 2/12/2009 Agent Desktop / Laptop Installation Instructions FOR INTERNAL

Agent Desktop / Laptop – New or Replacement Installation Instructions Version 2/12/2009 Agent Desktop / Laptop Installation Instructions FOR INTERNAL

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