HP ProLiant ML330 G6 Server User Guide Part Number 534305-001 June 2009 (First Edition)
Component identification 10 *Slots 1 and 2 are available only when an optional PCI-X extender board is installed. Rear panel LEDs and buttons
Troubleshooting 100 Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on pa
Troubleshooting 101 NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes:
Troubleshooting 102 POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in th
Battery replacement 103 Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the ba
Battery replacement 104 For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service p
Regulatory compliance notices 105 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory complianc
Regulatory compliance notices 106 energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
Regulatory compliance notices 107 Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Can
Regulatory compliance notices 108 This symbol on the product or on its packaging indicates that this product must not be disposed of with your othe
Regulatory compliance notices 109 Class B equipment Chinese notice Class A equipment Laser compliance This product may be provided with an optic
Component identification 11 System board components For this server, some system board slots and connectors are reserved. Item Description 1 H
Regulatory compliance notices 110 Batteries, battery packs, and accumulators should not be disposed of together with the general household waste.
Electrostatic discharge 111 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions y
Specifications 112 Specifications Environmental specifications Specification Value Temperature Operating1 10°C to 35°C (50°F to 90°F) Non-operat
Specifications 113 Specification Value Weight (no drives installed) 16.04 kg (35.37 lb) Power supply specifications Depending on installed options
Specifications 114 Rated steady-state power 460 W at 100V to 120V AC input 460 W at 200V to 240V AC input Maximum peak power 460 W at 100V to 120V
Technical support 115 Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical s
Technical support 116 • Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, howe
Technical support 117 Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'information
Technical support 118 HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das
Technical support 119 el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de comp
Component identification 12 Item Description 23 Fan 1 connector 24 Fan 1.5 or 2 connector 25 Fan 3 connector 26 Reserved 27 Processor socket 1 (
Technical support 120 • Obrigatória – Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças, serão cobradas
Technical support 121
Technical support 122
Acronyms and abbreviations 123 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility ADU Array Diagnostics Utility ASR Au
Acronyms and abbreviations 124 NIC network interface controller NMI non-maskable interrupt NVRAM non-volatile memory ORCA Option ROM Configuratio
Acronyms and abbreviations 125 SAS serial attached SCSI SATA serial ATA SCSI small computer system interface SIM Systems Insight Manager SMP Ser
Index 126 A access panel 21, 22 ACU (Array Configuration Utility) 78 additional information 87 ADU (Array Diagnostic Utility) 83 air baffle
Index 127 F fan module locations 19 fans 19, 49 FCC rating label 105 features 7 Federal Communications Commission (FCC) notice 105, 106 flo
Index 128 P PCI slots 20 PCI-X extender board 64 PCI-X extender board connector 11 phone numbers 115 POST error messages 102 POST problems
Index 129 Systems Insight Manager 81 T Taiwan battery recycling notice 110 tape drives 59, 60 technical support 115 telephone numbers 115 t
Component identification 13 NMI functionality An NMI crash dump enables administrators to create crash dump files when a system is hung and not resp
Component identification 14 Item LED description Status 4 Overtemperature Amber = System has reached a cautionary or critical temperature level.
Component identification 15 System LED and Color Internal Health LED Color Status Overtemperature (amber) Amber The Health Driver has detected a ca
Component identification 16 The memory subsystem may be populated with either RDIMMs or UDIMMs, but mixing the two types is not supported. To determ
Component identification 17 SAS and SATA device numbers • Standard configuration • Optional configuration with hard drive expansion cage
Component identification 18 Hot-plug SATA or SAS hard drive LEDs Item LED description Status 1 Fault/UID status Amber = Drive failure Flashin
Component identification 19 Fan locations • Standard fan configuration • Redundant fan configuration
© Copyright 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties
Operations 20 Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server WARNING: To reduce
Operations 21 To remove the component: 1. Power down the server (on page 20). 2. Using the key provided with the server, unlock the bezel. 3. Remo
Operations 22 o Open or remove the tower bezel, as needed ("Open or remove the tower bezel" on page 20). o Extend the server from the rack
Operations 23 1. Power down the server (on page 20). 2. Do one of the following: o Open or remove the tower bezel, as needed ("Open or remove
Operations 24 CAUTION: Always populate each media bay with either a device or a blank. Proper airflow can only be maintained when the bays are popu
Operations 25 4. Place the tower server on its side. 5. Remove the air baffle (on page 22). 6. Disconnect the power cable from the processor board.
Operations 26 3. Remove the access panel (on page 21). 4. Place the tower server on its side. 5. Remove the air baffle (on page 22). 6. Using a T-
Operations 27 9. Using the wrench from the kit, install the mezzanine support stand-offs. 10. Install the processor board. 11. Using the screws re
Setup 28 Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and
Setup 29 • Leave a minimum clearance of 63.5 cm (25 in) in front of the rack. • Leave a minimum clearance of 76.2 cm (30 in) behind the rack. • Le
Contents 3 Contents Component identification...
Setup 30 Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of i
Setup 31 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are extended to the floor.
Setup 32 1. Connect peripheral devices to the server ("Rear panel components" on page 9). WARNING: To reduce the risk of electric shock
Setup 33 2. Install the tray onto the rack rails, and then partially slide the assembly into the rack. 3. Attach the straps to the tray. 4. Place
Setup 34 5. Slide the tray fully into the rack, and then tighten the thumbscrews. 6. Slide the locking bracket forward, and then tighten the thu
Setup 35 Follow the on-screen instructions to begin the installation process. For information on using these installation paths, refer to the SmartSt
Hardware options installation 36 Hardware options installation Introduction If more than one option is being installed, read the installation instruc
Hardware options installation 37 CAUTION: To prevent possible server malfunction and damage to the equipment, multiprocessor configurations must co
Hardware options installation 38 11. Connect an available system power cable to the processor board. 12. Open the processor retaining latch and the
Hardware options installation 39 14. If the processor has separated from the installation tool, carefully re-insert the processor in the tool. 15.
Contents 4 Introduction ...
Hardware options installation 40 16. Press down firmly until the processor installation tool clicks and separates from the processor, and then remove
Hardware options installation 41 18. Remove the heatsink protective cover. 19. Install the heatsink. Be sure the airflow arrow on the heatsink poin
Hardware options installation 42 26. Power up the server (on page 20). Memory options IMPORTANT: This server does not support mixing RDIMMs and
Hardware options installation 43 one rank accessible at a time. A quad-rank DIMM is, effectively, two dual-rank DIMMs on the same module. Only one ra
Hardware options installation 44 Advanced ECC provides additional protection over Standard ECC because it is possible to correct certain memory error
Hardware options installation 45 Multi-processor Advanced ECC population order For Advanced ECC mode configurations with multiple processors, populat
Hardware options installation 46 • UDIMM o First: A and B o Last: D and E o Do not populate slots C, F, G, H, or I. After installing the DIMMs,
Hardware options installation 47 Redundant hot-plug power supply option The server supports a second hot-plug power supply to provide redundant power
Hardware options installation 48 WARNING: To reduce the risk of injury from electric shock hazards, do not open power supplies. Refer all mainten
Hardware options installation 49 4. Connect the power cord to the power supply. 5. Using the retaining clip shipped with the server, secure the powe
Contents 5 HP Insight Diagnostics survey functionality ... 83 In
Hardware options installation 50 7. Install a fan from the option kit in fan bay 1. 8. Locate the fan 1 connector ("System board components&qu
Hardware options installation 51 To install the component: 1. Remove the hard drive blank. 2. Prepare the drive for installation.
Hardware options installation 52 3. Install the hard drive. 4. Determine the status of the drive by observing the drive LEDs ("Hot-plug SATA o
Hardware options installation 53 5. Using a T-15 Torx screwdriver, remove the hard drive cage blank. 6. Install the expansion hard drive cage. 7.
Hardware options installation 54 The server is not shown for clarity. 8. Install a SATA RAID controller ("Installing expansion boards" on
Hardware options installation 55 5. Using a T-15 Torx screwdriver, remove the hard drive cage blank. CAUTION: To prevent improper cooling and th
Hardware options installation 56 Be sure to thread the cables through the rear of the non-hot-plug expansion cage into the server. 9. Connect the c
Hardware options installation 57 Identifying guide screws When installing drives in the removable media bay, guide screws must be installed so that t
Hardware options installation 58 6. Install the guide screws on the optical drive. 7. Install the optical drive. 8. Connect the power cable to th
Hardware options installation 59 10. Remove the applicable bezel blank from the bezel ("Remove a bezel blank" on page 24). 11. Install the
Contents 6 Preventing electrostatic discharge...
Hardware options installation 60 7. Install the tape drive. 8. Connect the power cable to the rear of the drive. 9. Connect the USB tape drive cab
Hardware options installation 61 To install the component: 1. Power down the server (on page 20). 2. Do one of the following: o Unlock and remove
Hardware options installation 62 10. Connect the tape drive cable to the rear of the drive and to the SAS controller. 11. Remove the applicable bez
Hardware options installation 63 3. Remove the access panel (on page 21). 4. Open the slot cover retainer. 5. Remove the slot cover. CAUTION:
Hardware options installation 64 o Extend the server from the rack (on page 21). 3. Remove the access panel (on page 21). 4. Remove the expansion s
Hardware options installation 65 7. Remove the protective film from the PCI-X expansion cage bracket. 8. Disconnect the power cable from the extend
Hardware options installation 66 12. Connect the power extender cables, provided in the option kit, to the power cables in the server. For clarity, t
Hardware options installation 67 19. Do one of the following: o Close or install the tower bezel, as needed. o Slide the server back into the rack.
Hardware options installation 68 IMPORTANT: The battery pack might have a low charge when installed. In this case, a POST error message is displaye
Hardware options installation 69 7. Connect the cable to the cache module. 8. Install the battery pack. 9. Route the cable. 10. Install the acce
Component identification 7 Component identification Front panel components Item Description 1 Optical drive 2 USB connectors (2) 3 Standard h
Hardware options installation 70 o Extend the server from the rack (on page 21). 3. Remove the access panel (on page 21). 4. Remove the expansion s
Hardware options installation 71 5. Install the dedicated iLO 2 management port module. 6. Using a T-15 Torx screwdriver, secure the dedicated iLO
Hardware options installation 72 2. Retaining the recovery key/password (on page 74). 3. Enabling the Trusted Platform Module (on page 74). Enabling
Hardware options installation 73 IMPORTANT: When removing a processor board to install a TPM, the processor, heatsink, and DIMMs can remain install
Hardware options installation 74 o Close or install the tower bezel, as needed. o Slide the server back into the rack. 13. Power up the server (on
Configuration and utilities 75 Configuration and utilities Configuration tools SmartStart software SmartStart is a collection of software that optim
Configuration and utilities 76 Configuration Replication Utility CONREP is shipped in the SmartStart Scripting Toolkit and is a program that works w
Configuration and utilities 77 intervention. During this process, the ORCA utility, in most cases, automatically configures the array to a default s
Configuration and utilities 78 3. Select System Options. 4. Select Advanced Memory Protection. 5. Select Mirrored Memory with Advanced ECC Support
Configuration and utilities 79 The utility also provides support for the following functions: • Reconfiguring one or more logical drives • Viewing
Component identification 8 Front panel LEDs and buttons Item Description Status 1 System health LED Green = System health is normal. Amber = Sy
Configuration and utilities 80 Management tools Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic ope
Configuration and utilities 81 CAUTION: Perform a backup before running the System Erase Utility. The utility sets the system to its original fact
Configuration and utilities 82 NOTE: The server ships with the same version programmed on each side of the ROM. Safety and security benefits W
Configuration and utilities 83 For more information or to download the utility, refer to the HP website (http://www.hp.com/servers/diags). HP Insig
Configuration and utilities 84 SMP automates the migration of the operating system, applications, and data from one server to another without errors
Configuration and utilities 85 NOTE: If you are installing drivers from the SmartStart CD or the Software Maintenance CD, refer to the SmartStart
Configuration and utilities 86 Care Pack HP Care Pack Services offer upgraded service levels to extend and expand standard product warranty with eas
Troubleshooting 87 Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common p
Troubleshooting 88 Important safety information Before servicing this product, read the Important Safety Information document provided with the se
Troubleshooting 89 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling feet are extended to th
Component identification 9 Rear panel components Item Description 1 Dedicated iLO 2 management port 2 Serial connector 3 10/100/1000 NIC 2 4
Troubleshooting 90 To answer these questions, the following information may be useful: • Run HP Insight Diagnostics (on page 82) and use the survey
Troubleshooting 91 • If a device has latches, be sure they are completely closed and locked. • Check any interlock or interconnect LEDs that may in
Troubleshooting 92 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of
Troubleshooting 93 Item Refer to 5 "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the
Troubleshooting 94 Server power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber.
Troubleshooting 95 • The external health LED is red or amber. • The internal health LED is red or amber. NOTE: For the location of server LEDs
Troubleshooting 96
Troubleshooting 97 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system atte
Troubleshooting 98 OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system • Server does not boot Sma
Troubleshooting 99 Item Refer to 1 HP ROM-Based Setup Utility User Guide (http://www.hp.com/servers/smartstart) 2 "POST problems flowchart
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