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HP Insight Integration for CA Unicenter
User Guide
Part Number 219065-006
October 2010 (Sixth Edition)
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1 2 3 4 5 6 ... 84 85

Sommario

Pagina 1 - User Guide

HP Insight Integration for CA Unicenter User Guide Part Number 219065-006 October 2010 (Sixth Edition)

Pagina 2 - Intended audience

Installation 10 Installing the Insight Integration 1. Download the Insight Integration from the HP Management Integration Solutions website (http:/

Pagina 3 - Contents

Installation 11 5. Accept the license agreement, and click Next. 6. Review the information in the Information window. This window provides an over

Pagina 4

Installation 12 7. Select the version of Unicenter you are using. Click Next. 8. Select the directory in which to install the Insight Integration

Pagina 5 - Introduction

Installation 13 9. (Optional) Complete the entries in the Insight Integration for Unicenter NSM window. The entries in this window are designed to h

Pagina 6 - Other features

Installation 14 Click Next. An upgrade option is now provided as one of the installation options. This option upgrades the Base Integration compone

Pagina 7 - System requirements

Installation 15 If you select the upgrade option, a message listing the components that are installed appears after you click Next. These compone

Pagina 8 - Product availability

Installation 16 11. Select the appropriate Start Menu folder in which to install the Insight Integration shortcuts (HP Insight Integration for Unice

Pagina 9 - Installation

Installation 17 Installation notes If you are upgrading from a previous version of the Insight Integration, any existing HP class definitions an

Pagina 10

Installation 18 The installation program automatically modifies the gwclass.dat file. If you install the HP classes manually, edit this file to incl

Pagina 11 - Installation 11

Installation 19 Batch files in the \dinstall directory (hpqwvr11.bat and hpqdsmr11.bat) install only the WorldView and DSM components of the Insight

Pagina 12 - Files\HPQNSM. Click Next

© Copyright 2002, 2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warr

Pagina 13

Installation 20 4. Click Change/Remove. 5. Click Yes to confirm when prompted. Uninstalling the Insight Integration moves the HP classified devices

Pagina 14 - Installation 14

Installation 21 IMPORTANT: Do not select the Delete Child Objects option. d. Close the Object Browser window. e. Start the TNG Class Wizard by

Pagina 15 - Installation 15

Using the software 22 Using the software Unicenter WorldView integration The HP Insight Integration for CA Unicenter provides integration with the U

Pagina 16

Using the software 23 directory in which InsightManager.wvc is located, and issue the awwvcfg -c InsightManager.wvc command. This command loads the

Pagina 17 - Installation notes

Using the software 24 Node View, you can expand the nodes to display lower-level objects and drill down to view HP Insight Manager MIB icons at the

Pagina 18 - DSM installation

Using the software 25 1. Place the insightmanager.wvc file in the UnicenterDirectory\services\config\aws_wvgate directory. 2. Place the insightmana

Pagina 19 - Event Management components

Using the software 26 1. Place the insightmanager.cnf file in the Unicenter Directory\services\config\aws_nsm\dm directory. The hpqemc2.exe file lau

Pagina 20

Using the software 27 HP Management Agent view The Insight Integration provides an Agent view for the HP Insight Management Agents. This feature is

Pagina 21

Using the software 28 • System Information • Drive Array • SCSI Drive • Health Condition • Threshold Manager • Host OS MIB • Network Interfac

Pagina 22 - Using the software

Using the software 29 Application launches The Insight Integration is built on the features and functionality of the HP Insight Management Agents an

Pagina 23 - HP Node View

Contents Introduction ...

Pagina 24 - Overall status policy

Using the software 30 To launch HP Systems Insight Manager, right-click HP Management Agent, and select HP Systems Insight Manager. In-context laun

Pagina 25 - DSM event monitoring policy

Using the software 31 The message records provided with the Insight Integration enable the Unicenter Enterprise Management Event Console to interpre

Pagina 26 - Using the software 26

Using the software 32 The following example shows sample button configurations. This shows buttons that launch the HP System Management Homepage, th

Pagina 27 - HP Management Agent view

Using the software 33 File name Trap type Trap-specific ID bt2trap.txt Switch trap definitions — bt4trap.txt Switch trap definitions

Pagina 28 - Using the software 28

Using the software 34 File name Trap type Trap-specific ID cpqHealth4.txt HP Health Alarms 6041 cpqHealth5.txt HP Health Alarms 6041 and 6042

Pagina 29 - Application launches

Using the software 35 File name Trap type Trap-specific ID cpqrack2.txt HP Rack Information Alarms 22037–22048 cpqrack3.txt HP Rack Information

Pagina 30 - Using the software 30

Using the software 36 File name Trap type Trap-specific ID cpqSTSYS10.txt HP Storage System Alarms 8032 cpqSWCC1.txt HP StorageWorks Command Co

Pagina 31

Using the software 37 Right-click the appropriate printer icon, and select HP Web Jetadmin from the menu.

Pagina 32 - Message records and actions

Using the software 38 Message records and actions have also been included for basic printer events. These message records and actions translate pr

Pagina 33

Using the software 39 HP Integrity server integration The Insight Integration can perform discovery of HP Integrity servers during the execution of

Pagina 34

HP OpenVMS integration ... 43 HP-UX serv

Pagina 35

Using the software 40 Because the Insight Integration was originally designed for HP ProLiant servers, some elements do not function in the same man

Pagina 36 - HP Web Jetadmin integration

Using the software 41 SCSI information and other system configuration and status details can be obtained through the HP System Management Homepage (

Pagina 37 - Using the software 37

Using the software 42 HP Tru64 UNIX integration Most management functions for Tru64 UNIX systems occurs through the web-enabled HP Insight Managemen

Pagina 38 - Using the software 38

Using the software 43 The following example uses the Node view on a Tru64 UNIX system. HP OpenVMS integration Similar to the way in which HP Tru64

Pagina 39 - Using the software 39

Using the software 44 HP-UX server integration By default, Unicenter discovers and classifies HP-UX servers into the HPUnix class. The Insight Integ

Pagina 40 - Using the software 40

Using the software 45 3. Run the hpqclassremove.exe program. To use the new menu definitions, right-click an icon, and select the appropriate menu o

Pagina 41 - Using the software 41

Using the software 46 2. Create a custom command for launching the hpsimnsm.cmd script with HP SIM. This script launches the file hpsimnsm.exe, whic

Pagina 42 - HP Tru64 UNIX integration

Using the software 47 When HP Systems Insight Manager receives one of the configured events from the specified systems, it executes the hpsimnsm.cmd

Pagina 43 - HP OpenVMS integration

Using the software 48 The category field is set to HPSIM.

Pagina 44 - HP-UX server integration

Using the software 49 Unicenter Severity Browser The Unicenter Severity Browser provides a brief status of the systems on the network, including the

Pagina 45 - Manager

Introduction 5 Introduction Overview The HP Insight Integration for CA Unicenter simplifies system management by integrating the discovery and manag

Pagina 46

Using the software 50 The following example shows the Agent view used on a client system.

Pagina 47 - Using the software 47

Using the software 51 The following example shows the Node view used on a client system.

Pagina 48 - Using the software 48

Troubleshooting 52 Troubleshooting HP Management Agent discovery issues Version 3.5 of the Insight Integration provides extended discovery and class

Pagina 49 - HP client support

Troubleshooting 53 Verifying agent communication Verify that the HP Insight Management Agents are installed and that the management console can comm

Pagina 50 - Using the software 50

Troubleshooting 54 Gwclass.dat with multiple entries If the Insight Integration is installed multiple times, the gwclass.dat file has the string &qu

Pagina 51 - Using the software 51

Troubleshooting 55 Remote Insight Inclusion not created These following conditions must be met before the inclusion link for the Remote Insight/iLO

Pagina 52 - Troubleshooting

Troubleshooting 56 When installing the HP message records, why does the following error occur: "line no 623, no such file or directory"?

Pagina 53 - Discovery issues

Troubleshooting 57 Why does the message "An error occurred while processing this request" appear when using the Agent View window? This m

Pagina 54 - Any:Absent

Technical support 58 Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical su

Pagina 55 - Frequently asked questions

Appendix A - Insight Integration state change messages 59 Appendix A - Insight Integration state change messages State event messages The following

Pagina 56

Introduction 6 • Updated HP hardware discovery and SNMP notifications that support HP Insight Management Agents 8.60 • Support for Unicenter NSM r

Pagina 57 - Additional resources

Appendix A - Insight Integration state change messages 60 DSM policy state change messages In the following DSM policy state change messages, oldSta

Pagina 58 - Technical support

Appendix A - Insight Integration state change messages 61 oldState value newState value CriticalAcknowledged • Repaired • Warning WarningAckn

Pagina 59 - State event messages

Appendix A - Insight Integration state change messages 62 • HP_Cluster_Status:\$event:\$oldState:\$newState:$hostName $reason • HP_RemoteInsight_S

Pagina 60 - Repaired Up

Appendix A - Insight Integration state change messages 63 oldState value newState value Unknown • Up • Warning • Broken Repaired • Warning • B

Pagina 61

Appendix B - Extended discovery of HP systems 64 Appendix B - Extended discovery of HP systems Extended discovery of HP systems The Insight Integrat

Pagina 62 - Status Policy

Appendix B - Extended discovery of HP systems 65 The HP_Host root class is created under the TNGRoot - ManagedObject - Host class, and the HP_Workst

Pagina 63

Appendix B - Extended discovery of HP systems 66 When you specify the R option, the integration discovery program only reclassifies those objects it

Pagina 64 - HP class creation

Appendix B - Extended discovery of HP systems 67 Unicenter class HP class WindowsNT HP_WindowsNT WindowsNT_Server HP_WindowsNT_Server Windows2000

Pagina 65

Appendix B - Extended discovery of HP systems 68 HP class Unicenter class HP_Windows95 Windows95 HP_Windows9x Windows9x HP_WindowsNT WindowsNT H

Pagina 66 - Discovery messages

Appendix B - Extended discovery of HP systems 69 • HP Insight Manager Home—Launches to the management application at http://insightmanagerserver:28

Pagina 67 - Manual reclassification

Introduction 7 o HP_InsightManager o HP_RemoteInsight o HP_IntegrityServer o HP_SANappliance o HP_TaskSmart o HP_RackEnclosure o HP_OnboardAdm

Pagina 68 - Additional HP classes

Appendix B - Extended discovery of HP systems 70 File name Class name Description HP_Windows2000_Server.tng HP_Windows2000_Server Defines the HP_

Pagina 69 - HP classes defined

Appendix B - Extended discovery of HP systems 71 File name Class name Description HP_InsightManager.tng HP_InsightManager Defines the HP_Insight

Pagina 70

Appendix B - Extended discovery of HP systems 72 HP class in the CORE Agents monitored for the HP class HP_WindowsNT Ping SysAgtNT SQLServerAgt Sy

Pagina 71 - Monitored agents

Appendix B - Extended discovery of HP systems 73 HP class in the CORE Agents monitored for the HP class HP_Windows2000 Ping Mib2 SysAgtNT SQLServe

Pagina 72

Appendix B - Extended discovery of HP systems 74 HP class in the CORE Agents monitored for the HP class HP_WindowsXP Ping Mib2 SysAgtNT SQLServerA

Pagina 73

Appendix B - Extended discovery of HP systems 75 HP class in the CORE Agents monitored for the HP class HP_WindowsNT_Server Ping Mib2 SysAgtNT SQL

Pagina 74

Appendix B - Extended discovery of HP systems 76 HP class in the CORE Agents monitored for the HP class HP_Windows2000_Server Ping Mib2 SysAgtNT S

Pagina 75

Appendix B - Extended discovery of HP systems 77 HP class in the CORE Agents monitored for the HP class HP_Windows_NetServer Ping Mib2 SysAgtNT SQ

Pagina 76

Appendix B - Extended discovery of HP systems 78 HP class in the CORE Agents monitored for the HP class HP_UnixWare Ping Mib2 LogAgent_v30 ProAgen

Pagina 77

Appendix B - Extended discovery of HP systems 79 HP class in the CORE Agents monitored for the HP class HP_SCOUnix Ping Mib2 SysAgtUnix OsAgent_v3

Pagina 78

Introduction 8 • HP Server Management Agents 5.0 or later installed and running • HP Systems Insight Manager 5.1 or later installed and running •

Pagina 79

Appendix B - Extended discovery of HP systems 80 HP class in the CORE Agents monitored for the HP class HP_InsightManager Ping Mib2 SysAgtNT SQLSe

Pagina 80

Appendix B - Extended discovery of HP systems 81 HP class in the CORE Agents monitored for the HP class HP_IntegrityServer Ping Mib2 InsightManage

Pagina 81

Acronyms and abbreviations 82 Acronyms and abbreviations CORE common object repository DMI Desktop Management Interface DSM Distributed State Mach

Pagina 82 - Acronyms and abbreviations

Acronyms and abbreviations 83 RAM random access memory RILOE Remote Insight Lights-Out Edition SCSI small computer system interface SNMP Simple N

Pagina 83

Index 84 A additional references 57 agent communication 53 Agent View 27 agents, troubleshooting 54 application launch 29 C changing the c

Pagina 84 - Index 84

Index 85 Insight Manager 7 68 installation instructions 9, 10 installation notes 17 installation overview 9 installation, Enterprise Managem

Pagina 85 - Index 85

Installation 9 Installation Installation overview Details on the installation steps and the features of the integration are provided in the followin

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