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3 HP ePrint Enterprise Data Administrator

3.1 Error while importing data

The Importer/Exporter tool relies on Microsoft Script Control (MSSCRIPT.OCX) for its data importing

processes. Some operating systems (in particular, Windows 2008) may not have this component registered

by default. In this is the case, the following error may display when importing data:

Figure 3-1 Unregistered MS Script Control error during data import

One possible workaround is to register Microsoft Script Control. For 64-bit Windows Server 2008, open a

command prompt and issue the following command:

> regsvr32.exe %SystemRoot%\SysWOW64\msscript.ocx

IMPORTANT: The command prompt needs to be “run as administrator” otherwise the access to the registry

may fail.

Section 3.1 Error while importing data 35

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HP ePrint Enterprise Guida alla Risoluzione dei Problemi Pagina 41