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Diagnostics and Troubleshooting

Troubleshooting Guide 335795-006 4–23

t5000 Troubleshooting Flow Chart (cont’d)

No Audio

Audio?

Done

Restore image using

the Recovery process.

Audio?

Done

Disconnect any

external speakers.

Turn up volume for internal

and external speakers.

Take the following actions:

1. Reseat speaker cable

2. Replace speaker

Y

Y

N

NOTE: Refer to Warranty for

coverage information.

(See Chapter 5.)

Is Volume Control or

Media Player muted?

If so, change the setting.

Audio?

Are speaker connectors in

Done

correct jacks? Try both

audio jacks.

Audio?

In Control Panel’s Sound

and Audio, does the Audio

tab indicate whether the

unit sees its audio hardware?

Y

N

N

Y

N

Y

N

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