Hp Compaq nx5000 series Manuale Utente Pagina 1

Maintenance and Service GuideHP Compaq Business Notebook nx5000 SeriesCompaq Presario V1000 Notebook PCDocument Part Number: 349052-001April 2004This

Product DescriptionMaintenance and Service Guide 1–5All HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8-

Illustrated Parts CatalogMaintenance and Service Guide 3–133.5 MiscellaneousTable 3-4Miscellaneous (not illustrated)Spare Part Information Description

3–14 Maintenance and Service GuideIllustrated Parts CatalogSecurity card 345856-001Screw Kit (includes the following screws; refer to Appendix C, “Scr

Maintenance and Service Guide 4–14Removal and Replacement PreliminariesThis chapter provides essential information for proper and safe removal and rep

4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati

Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e

Removal and Replacement PreliminariesMaintenance and Service Guide 4–5 Store reusable electrostatic-sensitive parts from assemblies in protective pac

4–6 Maintenance and Service GuideRemoval and Replacement Preliminaries4.7 Grounding Equipment and MethodsGrounding equipment must include either a wri

Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities.Table 4-2 lists the shielding protection provi

Maintenance and Service Guide 5–15Removal and Replacement ProceduresThis chapter provides removal and replacement procedures.There are 62 screws, stan

1–6 Maintenance and Service GuideProduct DescriptionAll HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8-

5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.1 Serial NumberWhen ordering parts or requesting information, provide the noteboo

Removal and Replacement ProceduresMaintenance and Service Guide 5–35.2 Disassembly Sequence ChartUse the chart below to determine the section number t

5–4 Maintenance and Service GuideRemoval and Replacement Procedures5.3 Preparing the Notebook for DisassemblyBefore you begin any removal or installat

Removal and Replacement ProceduresMaintenance and Service Guide 5–54. Remove the battery pack:a. Turn the notebook upside down, with the front panel t

5–6 Maintenance and Service GuideRemoval and Replacement Procedures5. Remove the battery bezel by sliding it down and off of the battery pack.✎The bat

Removal and Replacement ProceduresMaintenance and Service Guide 5–76. Remove the hard drive by following these steps:a. Turn the notebook upside down,

5–8 Maintenance and Service GuideRemoval and Replacement Procedurese. Use the Mylar tab 1 to pull the hard drive 2 out of the bay.f. Remove the hard d

Removal and Replacement ProceduresMaintenance and Service Guide 5–9ÄCAUTION: The hard drive should be disassembled only if it is damaged and must be r

5–10 Maintenance and Service GuideRemoval and Replacement Procedures5.4 Notebook FeetThe notebook feet are adhesive-backed rubber pads. The notebook f

Removal and Replacement ProceduresMaintenance and Service Guide 5–115.5 Mini PCI Communications Board1. Prepare the notebook for disassembly (Section

Product DescriptionMaintenance and Service Guide 1–7All HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8-

5–12 Maintenance and Service GuideRemoval and Replacement Procedures6. Disconnect the 2 antenna cables 1 from the Mini PCI communications board. Note

Removal and Replacement ProceduresMaintenance and Service Guide 5–135.6 MultiBay Device1. Prepare the notebook for disassembly (Section 5.3).2. Turn t

5–14 Maintenance and Service GuideRemoval and Replacement Procedures5.7 Bluetooth Wireless Communications Board1. Prepare the notebook for disassembly

Removal and Replacement ProceduresMaintenance and Service Guide 5–156. Remove the two PM1.5×3.0 screws 1 that secure the Bluetooth board to the Blueto

5–16 Maintenance and Service GuideRemoval and Replacement Procedures5.8 Keyboard1. Prepare the notebook for disassembly (Section 5.3).2. Turn the note

Removal and Replacement ProceduresMaintenance and Service Guide 5–173. Remove the two T8M2.5×9.0 screws that secure the keyboard to the notebook.Remov

5–18 Maintenance and Service GuideRemoval and Replacement Procedures6. Slide the 4 tabs on the top edge of the keyboard toward you.Releasing the Keybo

Removal and Replacement ProceduresMaintenance and Service Guide 5–198. Release the ZIF connector 1 to which the keyboard cable is attached and disconn

5–20 Maintenance and Service GuideRemoval and Replacement Procedures5.9 Switch Cover1. Prepare the notebook for disassembly (Section 5.3).2. Remove th

Removal and Replacement ProceduresMaintenance and Service Guide 5–217. Open the notebook.8. Using a flat-bladed tool, lift up the left 1 and right 2 e

1–8 Maintenance and Service GuideProduct DescriptionAll HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8-

5–22 Maintenance and Service GuideRemoval and Replacement Procedures5.10 Modem Board1. Prepare the notebook for disassembly (Section 5.3).2. Release t

Removal and Replacement ProceduresMaintenance and Service Guide 5–236. Turn the modem board 1 over and disconnect the modem cable 2 from the modem boa

5–24 Maintenance and Service GuideRemoval and Replacement Procedures5.11 Memory Module1. Prepare the notebook for disassembly (Section 5.3).2. Remove

Removal and Replacement ProceduresMaintenance and Service Guide 5–255. Spread the retaining tabs 1 that secure the memory module to the socket. The mo

5–26 Maintenance and Service GuideRemoval and Replacement Procedures5.12 Keyboard Plate✎The keyboard plate is included in the Miscellaneous Plastics K

Removal and Replacement ProceduresMaintenance and Service Guide 5–275.13 Fan Assembly1. Prepare the notebook for disassembly (Section 5.3).2. Remove t

5–28 Maintenance and Service GuideRemoval and Replacement Procedures7. Turn the notebook right-side up and open it.8. Disconnect the fan cable 1 from

Removal and Replacement ProceduresMaintenance and Service Guide 5–2910. Lift the left side of the fan assembly 1 until it rests at an angle.11. Slide

5–30 Maintenance and Service GuideRemoval and Replacement Procedures5.14 Heat Sink1. Prepare the notebook for disassembly (Section 5.3) and remove the

Removal and Replacement ProceduresMaintenance and Service Guide 5–313. Lift the left side of the heat sink 1 up until the thermal grease bond between

Product DescriptionMaintenance and Service Guide 1–9All HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8-

5–32 Maintenance and Service GuideRemoval and Replacement Procedures✎Carefully clean any thermal grease residue from the underside of the heat sink 1

Removal and Replacement ProceduresMaintenance and Service Guide 5–335.15 Processor1. Prepare the notebook for disassembly (Section 5.3) and remove the

5–34 Maintenance and Service GuideRemoval and Replacement Procedures2. Use a flat-bladed screwdriver to turn the processor lock screw 1 one-quarter tu

Removal and Replacement ProceduresMaintenance and Service Guide 5–355.16 Display Assembly1. Prepare the notebook for disassembly (Section 5.3).2. Disc

5–36 Maintenance and Service GuideRemoval and Replacement Procedures4. Disconnect the display cable 1 from the system board.5. Remove the left and rig

Removal and Replacement ProceduresMaintenance and Service Guide 5–377. Close the notebook.8. Turn the notebook upside down, with the rear panel toward

5–38 Maintenance and Service GuideRemoval and Replacement Procedures10. Turn the notebook right-side up, with the front toward you.11. Open the notebo

Removal and Replacement ProceduresMaintenance and Service Guide 5–395.17 Top Cover1. Prepare the notebook for disassembly (Section 5.3) and remove the

5–40 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the following screws:❏ Ten T8M2.5×9.0 screws 1 along the front edge, sid

Removal and Replacement ProceduresMaintenance and Service Guide 5–414. Turn the notebook right-side up, with the front toward you.5. Release the ZIF c

1–10 Maintenance and Service GuideProduct DescriptionAll HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

5–42 Maintenance and Service GuideRemoval and Replacement Procedures7. Lift the right side 1 of the top cover until it rests at a 45-degree angle.8. S

Removal and Replacement ProceduresMaintenance and Service Guide 5–435.18 RTC Battery✎The RTC battery is included in the Miscellaneous Plastics Kit, sp

5–44 Maintenance and Service GuideRemoval and Replacement Procedures3. Lift the RTC battery out of the top cover clip.Removing the RTC BatteryReverse

Removal and Replacement ProceduresMaintenance and Service Guide 5–455.19 Speakers✎The speakers are included in the Miscellaneous Plastics Kit, spare p

5–46 Maintenance and Service GuideRemoval and Replacement Procedures3. Release the ZIF connector 1 on the system board to which the LED board cable is

Removal and Replacement ProceduresMaintenance and Service Guide 5–476. Remove the PM1.5x4.0 screw 1 that secures the speaker assembly to the base encl

5–48 Maintenance and Service GuideRemoval and Replacement Procedures5.20LED Board1. Prepare the notebook for disassembly (Section 5.3) and remove the

Removal and Replacement ProceduresMaintenance and Service Guide 5–493. Release the ZIF connector 1 on the system board to which the LED board cable is

5–50 Maintenance and Service GuideRemoval and Replacement Procedures5.21 Bottom Board1. Prepare the notebook for disassembly (Section 5.3) and remove

Removal and Replacement ProceduresMaintenance and Service Guide 5–513. Remove the two PM2.5×5.0 screws 1 that secure the bottom board to the notebook.

Product DescriptionMaintenance and Service Guide 1–11All HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

5–52 Maintenance and Service GuideRemoval and Replacement Procedures5.22 System Board✎When replacing the system board, ensure that the following compo

Removal and Replacement ProceduresMaintenance and Service Guide 5–53❏ Display assembly (Section 5.16)❏ Top cover (Section 5.17)❏ Speaker assembly cabl

5–54 Maintenance and Service GuideRemoval and Replacement Procedures5. Lift the front edge of the system board 1 until it rests at an angle.6. Slide t

Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1Notebook DimensionsHeightWidthD

6–2 Maintenance and Service GuideSpecificationsStand-alone power requirementsNominal operating voltagePeak operating power14.4 V dc (8-cell battery)10

SpecificationsMaintenance and Service Guide 6–3Table 6-214.1-inch XGA TFT DisplayDimensionsHeightWidthDiagonal28.6 cm21.4 cm35.7 cm11.2 in 8.4 in14.1

6–4 Maintenance and Service GuideSpecificationsTable 6-315.0-inch XGA TFT DisplayDimensionsHeightWidthDiagonal30.4 cm22.8 cm35.7 cm11.8 in 9.0 in15.0

SpecificationsMaintenance and Service Guide 6–5Table 6-415.0-inch SXGA+WVA TFT DisplayDimensionsHeightWidthDiagonal30.4 cm22.8 cm35.7 cm11.8 in 9.0 i

6–6 Maintenance and Service GuideSpecifications Table 6-5Hard Drives 60-GB 60-GB 40-GB 40-GB 30-GBUser capacity per drive160 GB 60 GB 40 GB 40 GB 30 G

SpecificationsMaintenance and Service Guide 6–7Table 6-6External AC AdapterWeightAdapterPower cord0.29 kg0.13 kg0.65 lb0.29 lbPower supplyOperating vo

1–12 Maintenance and Service GuideProduct DescriptionAll HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

6–8 Maintenance and Service GuideSpecificationsTable 6-8Optional High-Capacity 8-Cell, Li-Ion Battery PackDimensionsHeightWidthDepthWeight1.90 cm7.60

SpecificationsMaintenance and Service Guide 6–9Table 6-1024X Max DVD+RW/R and CD-RW Combo Drive Applicable disc Read:DVD-RDVD-RWDVD-ROM (DVD-5, DVD-9,

6–10 Maintenance and Service GuideSpecificationsData transfer rateCD-R (16X)CD-RW (8X)CD-ROM (24X)DVD (8X)DVD-R (4X) DVD-RW (2X) Multiword DMA mode 22

SpecificationsMaintenance and Service Guide 6–11Table 6-1124X Max DVD/CD-RW Combo Drive Applicable disc Read:DVD-RDVD-RWDVD-ROM (DVD-5, DVD-9, DVD-10,

6–12 Maintenance and Service GuideSpecificationsData transfer rateCD-R (24X)CD-RW (10X)CD-ROM (24X)DVD (8X)Multiword DMA mode 23,600 KB/s (150 KB/s at

SpecificationsMaintenance and Service Guide 6–13Table 6-128X/24X DVD-ROM Drive Applicable disc Read:DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18) CD-ROM (Mod

6–14 Maintenance and Service GuideSpecificationsData transfer rateCD-R (24X) CD-RW (10X) CD-ROM (24X)DVD (8X)Multiword DMA mode 2 3,600 KB/s (150KB/s

SpecificationsMaintenance and Service Guide 6–15Table 6-1324X CD-ROM Drive Applicable disc CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2,

6–16 Maintenance and Service GuideSpecificationsTable 6-14System DMAHardware DMASystem FunctionDMA1 Available for parallelDMA2 Floppy Disk ControllerD

SpecificationsMaintenance and Service Guide 6–17Table 6-15System InterruptsHardware IRQSystem FunctionIRQ0 System timerIRQ1 Keyboard controllerIRQ2 Ca

Product DescriptionMaintenance and Service Guide 1–13All HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

6–18 Maintenance and Service GuideSpecificationsTable 6-16System I/O Addresses I/O Address (hex)System Function (shipping configuration)000 - CF7 DMA

SpecificationsMaintenance and Service Guide 6–19I/O Address (hex)System Function (shipping configuration)0A4 - 0BD Motherboard resources0C0 - 0DF DMA

6–20 Maintenance and Service GuideSpecificationsI/O Address (hex)System Function (shipping configuration)778 - 77A Parallel Port (LPT1)A79 ISAPNP Re

Maintenance and Service Guide A–1AConnector Pin AssignmentsTable A-1RJ-45 Network InterfacePin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Re

A–2 Maintenance and Service GuideConnector Pin AssignmentsTable A-2RJ-11 ModemPin Signal Pin Signal1 Unused 4 Unused2Tip 5Unused3 Ring 6 UnusedTable A

Connector Pin AssignmentsMaintenance and Service Guide A–3Table A-4S-VideoPin Signal Pin Signal1 Ground (Y) 3 Y-Luminance (Intensity)2 Ground (C) 4 C-

A–4 Maintenance and Service GuideConnector Pin AssignmentsTable A-6Headphone JackPin Signal Pin Signal1 Ground 2 Left audio signal3 Right audio signal

Connector Pin AssignmentsMaintenance and Service Guide A–5Table A-8ParallelPin Signal Pin Signal1 Strobe 14 Auto linefeed2 Data bit 0 15 Error3 Data b

A–6 Maintenance and Service GuideConnector Pin AssignmentsTable A-9SerialPin Signal Pin Signal1 Carrier detect 6 Data set ready2 Receive data 7 Ready

Maintenance and Service Guide B–1BPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the notebook permits it to oper

1–14 Maintenance and Service GuideProduct DescriptionAll HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Maintenance and Service Guide C–1CScrew ListingThis appendix provides specification and reference information for the screws used in the notebook. All

C–2 Maintenance and Service GuideScrew ListingTorx T5M3.0x4.0 Hard Drive Frame LocationsTable C-1Torx T5M3.0×4.0 ScrewColor Qty. Length ThreadHead Wid

Screw ListingMaintenance and Service Guide C–3Phillips PM3.0x3.5 Hard Drive Frame Screw LocationsTable C-2Phillips PM3.0×3.5 ScrewColor Qty. Length Th

C–4 Maintenance and Service GuideScrew ListingHex M2.0×10.0 Hard Drive Alignment Pin LocationsTable C-3Hex M2.0×10.0 Alignment PinColor Qty. Length Th

Screw ListingMaintenance and Service Guide C–5Phillips PM2.5×3.0 Screw LocationTable C-4Phillips PM2.5×3.0 ScrewColor Qty. Length ThreadHead WidthBlac

C–6 Maintenance and Service GuideScrew ListingTorx T8M2.5×5.0 Fan Assembly Screw LocationTable C-5Torx T8M2.5×5.0 ScrewColor Qty. Length ThreadHead Wi

Screw ListingMaintenance and Service Guide C–7Torx T8M2.5×5.0 Heat Sink Screw LocationsTable C-5Torx T8M2.5×5.0 Screw (Continued)Color Qty. Length Thr

C–8 Maintenance and Service GuideScrew ListingTorx T8M2.5×5.0 Top Cover Screw LocationsTable C-5Torx T8M2.5×5.0 Screw (Continued)Color Qty. Length Thr

Screw ListingMaintenance and Service Guide C–9Phillips PM2.0×4.0 Bottom Board Screw LocationsTable C-6Phillips PM2.0x4.0 ScrewsColor Qty. Length Threa

C–10 Maintenance and Service GuideScrew ListingPhillips PM2.0x4.0 System Board Screw LocationsTable C-6Phillips PM2.0x4.0 Screws (Continued)Color Qty.

© Copyright 2004 Hewlett-Packard Development Company, L.P.Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel, Pentiu

Product DescriptionMaintenance and Service Guide 1–15All HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Screw ListingMaintenance and Service Guide C–11Phillips PM2.0x4.0 Hard Drive Cover Screw LocationTable C-6Phillips PM2.0x4.0 Screws (Continued)Color Q

C–12 Maintenance and Service GuideScrew ListingPhillips PM2.0×3.0 Modem Board Screw LocationsTable C-7Phillips PM2.0×3.0 ScrewColor Qty. Length Thread

Screw ListingMaintenance and Service Guide C–13Phillips PM1.5×3.0 Bluetooth Cover Screw LocationsTable C-8Phillips PM1.5×3.0 ScrewColor Qty. Length Th

C–14 Maintenance and Service GuideScrew ListingPTorx T8M2.5×9.0 Keyboard Access Screw LocationsTable C-9Torx T8M2.5×9.0 ScrewColor Qty. Length ThreadH

Screw ListingMaintenance and Service Guide C–15Torx T8M2.5×9.0 Switch Cover Screw LocationsTable C-10Torx T8M2.5×9.0 ScrewColor Qty. Length ThreadHead

C–16 Maintenance and Service GuideScrew ListingTorx T8M2.5×9.0 Display Assembly Screw LocationsTable C-10Torx T8M2.5×9.0 Screw (Continued)Color Qty. L

Screw ListingMaintenance and Service Guide C–17Torx T8M2.5×9.0 Top Cover Screw LocationsTable C-10Torx T8M2.5×9.0 Screw (Continued)Color Qty. Length T

C–18 Maintenance and Service GuideScrew ListingTorx T8M2.5×6.0 Fan Assembly Screw LocationTable C-11Phillips PM2.5×6.0 ScrewColor Qty. Length ThreadHe

Screw ListingMaintenance and Service Guide C–19Phillips M2.5×3.0 Top Cover Screw LocationsTable C-12Phillips M2.5×3.0 ScrewColor Qty. Length ThreadHea

C–20 Maintenance and Service GuideScrew ListingPhillips PM1.5x4.0 Speaker Assembly Screw LocationTable C-13Phillips PM1.5x4.0 ScrewColor Qty. Length T

1–16 Maintenance and Service GuideProduct DescriptionAll HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Screw ListingMaintenance and Service Guide C–21Phillips PM1.5x4.0 LED Board Screw LocationTable C-13Phillips PM1.5x4.0 Screw (Continued)Color Qty. Len

C–22 Maintenance and Service GuideScrew ListingPhillips PM2.5×11.0 Hard Drive Connector Screw LocationTable C-14Phillips PM2.5x11.0 ScrewColor Qty. Le

Screw ListingMaintenance and Service Guide C–23Hex M2.5×9.0 System Board Standoff LocationsTable C-15Hex M2.5×9.0 StandoffsColor Qty. Length ThreadHea

Maintenance and Service Guide Index–1Index1394 connector 1–40353393-001 5–11AAC adapterspare part number 3–13specifications 6–7audio troubleshooting 2

Index–2 Maintenance and Service GuideIndexcomponentsbottom 1–48front 1–37keyboard 1–41, 1–42left-side 1–37rear panel 1–39right-side 1–39top 1–44Comput

IndexMaintenance and Service Guide Index–3DVD+RW/R and CD-RW Combo Drivespare part number 3–7, 3–12specifications 6–9DVD/CD-RW Combo Drivespare part n

Index–4 Maintenance and Service GuideIndexGgrounding equipment and methods 4–6Hhard drivedisassembly 5–9illustrated 3–4, 3–6OS loading problems 2–21re

IndexMaintenance and Service Guide Index–5Mini PCI communications boardremoval 5–11spare part numbers 3–7, 5–11Mini PCI compartment coverillustrated 3

Index–6 Maintenance and Service GuideIndexplastic parts 4–2pointing device, troubleshooting 2–30Port Replicatorspare part numbers 3–13troubleshooting

IndexMaintenance and Service Guide Index–7DVD+RW/R and CD-RW Combo Drive 6–9DVD/CD-RW Combo Drive 6–11DVD-ROM drive 6–13hard drive 6–6I/O addresses 6–

Product DescriptionMaintenance and Service Guide 1–17All HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Index–8 Maintenance and Service GuideIndexWWindows applications key, location 1–43Windows logo key, location 1–43wireless LAN cardremoval 5–11spare pa

1–18 Maintenance and Service GuideProduct DescriptionAll HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Product DescriptionMaintenance and Service Guide 1–19All HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

1–20 Maintenance and Service GuideProduct DescriptionAll HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Product DescriptionMaintenance and Service Guide 1–21All HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

1–22 Maintenance and Service GuideProduct DescriptionAll HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Product DescriptionMaintenance and Service Guide 1–23All HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

1–24 Maintenance and Service GuideProduct DescriptionAll HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Maintenance and Service Guide iiiContentsContents1 Product Description1.1 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Product DescriptionMaintenance and Service Guide 1–25All HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

1–26 Maintenance and Service GuideProduct DescriptionAll HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

Product DescriptionMaintenance and Service Guide 1–27All HP Compaq Business Notebook nx5000 models feature: TouchPad pointing device Video memory 8

1–28 Maintenance and Service GuideProduct DescriptionTable 1-3Compaq Presario V1000 Notebook PC Models All Compaq Presario V1000 notebook PC models fe

Product DescriptionMaintenance and Service Guide 1–29All Compaq Presario V1000 notebook PC models feature: TouchPad pointing device Video memory 8-

1–30 Maintenance and Service GuideProduct DescriptionAll Compaq Presario V1000 notebook PC models feature: TouchPad pointing device Video memory 8-

Product DescriptionMaintenance and Service Guide 1–31All Compaq Presario V1000 notebook PC models feature: TouchPad pointing device Video memory 8-

1–32 Maintenance and Service GuideProduct DescriptionAll Compaq Presario V1000 notebook PC models feature: TouchPad pointing device Video memory 8-

Product DescriptionMaintenance and Service Guide 1–331.2 Features Intel Pentium M 2.0-, 1.8-, 1.7-, 1.6-, 1.5-, or 1.4-GHz processors, with 1.0-MB or

1–34 Maintenance and Service GuideProduct Description External 65-watt AC adapter with power cord 8-cell 4.4 Ah Li-Ion battery pack -or- 6-cell 4.4

iv Maintenance and Service GuideContents3 Illustrated Parts Catalog3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–13.2 N

Product DescriptionMaintenance and Service Guide 1–351.3 Clearing a PasswordIf the notebook you are servicing has an unknown password, follow these st

1–36 Maintenance and Service GuideProduct Description1.4 Power ManagementThe notebook comes with power management features that extend battery operati

Product DescriptionMaintenance and Service Guide 1–371.5 External ComponentsThe external components on the front and right side of the notebook are sh

1–38 Maintenance and Service GuideProduct DescriptionTable 1-4Front and Right-Side Components Item Component Function1 Infrared port Provides wireless

Product DescriptionMaintenance and Service Guide 1–39The notebook rear panel and left-side components are shown below and described in Table 1-5.Rear

1–40 Maintenance and Service GuideProduct Description5 S-Video connector Connects an optional S-Video device, such as a television, VCR, camcorder, ov

Product DescriptionMaintenance and Service Guide 1–41The notebook wireless antennae are shown below and described in Table 1-6.Wireless Antennae Locat

1–42 Maintenance and Service GuideProduct DescriptionThe notebook keyboard components are shown below and described in Table 1-7.Keyboard Components

Product DescriptionMaintenance and Service Guide 1–43Table 1-7Keyboard Components Item Component Function1 Windows logo key Displays the Windows Start

1–44 Maintenance and Service GuideProduct DescriptionThe notebook top components are shown below and described in Table 1-8.Top ComponentsTable 1-8Top

ContentsMaintenance and Service Guide v5.14 Heat Sink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–305.15 Processor . . . . . .

Product DescriptionMaintenance and Service Guide 1–454 Display lid switch* If the notebook is closed while on, turns off the display. If the notebo

1–46 Maintenance and Service GuideProduct DescriptionTop Components (Continued)Table 1-8Top Components (Continued)Item Component Function8 Presentatio

Product DescriptionMaintenance and Service Guide 1–4713 Battery light On: A battery pack is charging.Blinking: A battery pack that is the only availab

1–48 Maintenance and Service GuideProduct DescriptionThe external components on the bottom of the notebook are shown below and described in Table 1-9.

Product DescriptionMaintenance and Service Guide 1–493 Port replicator docking latches Secures the notebook to an optional Port Replicator or advanced

1–50 Maintenance and Service GuideProduct Description11 Mini PCI compartment Holds an optional wireless LAN device.✎To prevent an unresponsive system

Product DescriptionMaintenance and Service Guide 1–511.6 Design OverviewThis section presents a design overview of key parts and features of the noteb

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting

2–2 Maintenance and Service GuideTroubleshootingUsing Computer SetupInformation and settings in Computer Setup are accessed from the File, Security, o

TroubleshootingMaintenance and Service Guide 2–3Selecting from the File MenuTable 2-1File MenuSelect To Do ThisSystem Information View identificatio

Maintenance and Service Guide 1–11Product DescriptionThe HP Compaq Business Notebook nx5000 Series and the Compaq Presario V1000 notebook PC offer adv

2–4 Maintenance and Service GuideTroubleshootingSelecting from the Security MenuTable 2-2Security MenuSelect To Do ThisAdministrator password Enter, c

TroubleshootingMaintenance and Service Guide 2–5Selecting from the Tools MenuSelecting from the Advanced MenuTable 2-3Tools MenuSelect To Do ThisHDD S

2–6 Maintenance and Service GuideTroubleshootingDevice Options Enable/disable the embedded numeric keypad at startup. Enable/disable multiple stand

TroubleshootingMaintenance and Service Guide 2–7Device Options (continued) Specify how the notebook recognizes multiple identical Port Replicators th

2–8 Maintenance and Service GuideTroubleshooting2.2 Using Diagnostics for WindowsWhen you access Diagnostics for Windows, a scan of all system compone

TroubleshootingMaintenance and Service Guide 2–9Obtaining, Saving, or Printing Diagnostic Test Information1. Access Diagnostics for Windows by selecti

2–10 Maintenance and Service GuideTroubleshooting6. Select the Begin Testing button.7. Select a tab to view a test report:❏ Status tab—Summarizes the

TroubleshootingMaintenance and Service Guide 2–112.3 Troubleshooting FlowchartsTable 2-4 Troubleshooting Flowchart OverviewFlowchart 2.1—Initial Troub

2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.2—No Power, Part 11. Reseat the power cables in the Port Replicator and at the AC outlet.

1–2 Maintenance and Service GuideProduct Description1.1 ModelsNotebook models are shown in Table 1-1, Table 1-2, and Table 1-3.Table 1-1HP Compaq Busi

2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.3—No Power, Part 2Continued fromFlowchart 2.2—No Power, Part 1.Visually check fordebris i

TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.4—No Power, Part 3Continued fromFlowchart 2.3—No Power, Part 2.Reseat AC adapterin notebo

2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.5—No Power, Part 4YNContinued fromFlowchart 2.4—No Power, Part 3.Reseat loosecomponents a

TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.6—No Video, Part 1ANStand-aloneor Port Replicator?No video.Replace the following one at a

2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.7—No Video, Part 2YNContinued fromFlowchart 2.6—No Video, Part 1.DoneAdjust externalmonit

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.8—Nonfunctioning Port Replicator (if applicable)YNReseat power cord in Port Replicator an

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.9—No Operating System (OS) LoadingNo OS loading from hard drive,go to Flowchart 2.10—No O

TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.10—No OS Loading, Hard Drive, Part 1Go toFlowchart 2.17—Nonfunc-tioning Device.YDoneNOS n

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.11—No OS Loading, Hard Drive, Part 2Continued fromFlowchart 2.10—No OS Loading, Hard Driv

TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.12—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued fromFlowchart 2.1

Product DescriptionMaintenance and Service Guide 1–3KeyCnx U P 170 X5 60 y Ci 10 h XXXXXX-XXX1234 5 6 7 8 910 11Key Description Options8 Integrated co

2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.13—No OS Loading, Diskette DriveDoneYNReseatdiskette drive.OS not loadingfromdiskette dri

TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.14—No OS Loading, CD-ROM or DVD-ROM DriveYDoneNBootabledisc indrive?Discin drive?No OSloa

2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.15—No Audio, Part 1No audio.NNotebook inPort Replicator(if applicable)?Internalaudio?Audi

TroubleshootingMaintenance and Service Guide 2–27Flowchart 2.16—No Audio, Part 2YNContinued from Flowchart 2.15—No Audio, Part 1.Reloadaudio drivers.A

2–28 Maintenance and Service GuideTroubleshootingFlowchart 2.17—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic

TroubleshootingMaintenance and Service Guide 2–29Flowchart 2.18—Nonfunctioning KeyboardYNOK?Keyboardnot operating properly.Externaldeviceworks?Replace

2–30 Maintenance and Service GuideTroubleshootingFlowchart 2.19—Nonfunctioning Pointing DeviceYNOK?Pointing devicenot operatingproperly.Externaldevice

TroubleshootingMaintenance and Service Guide 2–31Flowchart 2.20—No Network/Modem ConnectionYDisconnect allpower fromthe notebookand open.No networkor

Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Notebook Major ComponentsNotebook Major Components

1–4 Maintenance and Service GuideProduct DescriptionTable 1-2HP Compaq Business Notebook nx5000 Models All HP Compaq Business Notebook nx5000 models f

Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Spare Parts: Notebook Major ComponentsItem DescriptionSpare Part Number1 Display as

3–4 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–5Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Number

3–6 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–7Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Number

3–8 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–9Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Number

3–10 Maintenance and Service GuideIllustrated Parts Catalog3.3 Miscellaneous Plastics Kit ComponentsMiscellaneous Plastics Kit ComponentsTable 3-2Misc

Illustrated Parts CatalogMaintenance and Service Guide 3–118 Speaker assembly9 Memory shield10 Left and right display hinge covers (2)11 PC Card slot

3–12 Maintenance and Service GuideIllustrated Parts Catalog3.4 Hard Drives and MultiBay DevicesTable 3-3Hard Drives and MultiBay DevicesSpare Part Inf