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Service R
ef
erenc
e Guid
e
HP C
ompaq dx2
710 MT/dx2
718 MT/dx2
710 SFF
Bu
sines
s P
Cs
1st E
dition
Doc
um
e
nt P
art Number: 4
8
3
9
4
1-001
Fe
br
ua
r
y
20
08
1
2
3
4
5
6
7
...
106
107
Business PCs
1
1st Edition
1
Service Reference Guide
2
First Edition (February 2008)
3
Contents
4
A Connector Pin Assignments
6
B Power Cord Set Requirements
6
C POST Error Messages
6
E Memory
6
Redflag Linux
7
1.3 HP Software
8
2.1 Power-On Self-Test (POST)
9
2.2 Computer Setup Utilities
10
2.2.2 Computer Setup Menu
12
Computer Setup (Continued)
13
2.3.1 Backing up the CMOS
19
2.3.2 Restoring the CMOS
19
Desktop Management
20
3.2.2 Dual-State Power Button
21
3.2.3 Power Management
21
3.3 Security
22
Entering a User Password
23
Clearing Passwords
25
4.1 SATA 3.0 Hard Drives
26
4.2 SATA Hard Drive Cables
27
4.3 SATA SMART Drives
28
4.4 Drive Capacities
28
4.5 SATA BIOS
28
Disassembly Preparation
29
5.2.1 Generating Static
31
5.2.4 Grounding the Work Area
32
5.3 Routine Care
33
5.3.3 Cleaning the Keyboard
34
5.3.4 Cleaning the Monitor
34
5.3.5 Cleaning the Mouse
34
5.4 Service Considerations
35
5.4.3 Cables and Connectors
36
5.4.4 Hard Drives
36
MT chassis and SFF chassis)
38
(SFF chassis)
40
Removing the Front Bezel
41
Minitower Configuration
42
6.4 Front Drive Bezels
43
6.5 Memory
44
Installing a DIMM
46
6.6 Expansion Cards
47
Installing an Expansion Card
50
6.7 Cable Management
52
6.8 Drives
53
6.8.2 Removing a Drive
54
Removing the Hard disk
55
Releasing the Hard Drive Cage
55
Removing the Hard Drive Cage
56
Removing the Hard Drive
57
Desktop Drive Positions
57
Installing the Optical Drive
60
6. Press the latch 1
63
6.10 System Fan
65
6.11 Heatsink - MT chassis
66
6.12 Processor
67
6.13 System Board
69
6.14 Battery
70
6.14.1 Battery Holder
71
6.15 Power Supply
72
Connector Pin Assignments
73
Parallel Interface
74
Microphone
74
Headphone
75
Line-In Audio
75
Line-Out Audio
75
24-Pin Power
76
4-Pin Power (for CPU)
76
Power Cord Set Requirements
77
POST Error Messages
78
Preliminary Checklist
81
Solving General Problems
82
Solving Display Problems
87
Solving Audio Problems
90
Solving Printer Problems
92
Solving Keyboard Problems
93
Solving Network Problems
94
Solving Memory Problems
96
Solving Processor Problems
97
Solving Drive Key Problems
99
Restoring the Software
105
Contacting Customer Support
106
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