Hp ProLiant DL360 G7 Server Manuale Utente

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HP ProLiant DL360 G7 Server
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 608341-005
February 2011
Edition: 5
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1 2 3 4 5 6 ... 129 130

Sommario

Pagina 1 - User Guide

HP ProLiant DL360 G7 Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage sys

Pagina 2

Component identification 10 Item Description Status 3 iLO 3 NIC activity LED Green = Activity exists. Flashing green = Activity exists. Off = No a

Pagina 3 - Contents

Troubleshooting 100 POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in t

Pagina 4 - Contents 4

System battery 101 WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary information in the server documentation before re

Pagina 5 - Contents 5

System battery 102 To replace the component, reverse the removal procedure. For more information about battery replacement or proper disposal, conta

Pagina 6 - Contents 6

Regulatory compliance notices 103 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory complianc

Pagina 7 - Component identification

Regulatory compliance notices 104 radio communications. However, there is no guarantee that interference will not occur in a particular installation

Pagina 8 - Rear panel components

Regulatory compliance notices 105 This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Pagina 9 - Rear panel LEDs and buttons

Regulatory compliance notices 106 This symbol on the product or on its packaging indicates that this product must not be disposed of with your othe

Pagina 10 - System board components

Regulatory compliance notices 107 Class B equipment Chinese notice Class A equipment Laser compliance This product may be provided with an optic

Pagina 11 - Item Description

Regulatory compliance notices 108 For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized

Pagina 12 - System maintenance switch

Electrostatic discharge 109 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions y

Pagina 13 - Systems Insight Display LEDs

Component identification 11 Item Description 4 SATA DVD-ROM drive connector 5 SAS cache module connector 6 Power button connector 7 Hard drive data

Pagina 14

Specifications 110 Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Sh

Pagina 15 - SAS and SATA device numbers

Specifications 111 • HP 1200 W CS -48Vdc Power Supply specifications (on page 113) HP 460 W CS HE Power Supply (92%) specifications Specification

Pagina 16 - Fan modules

Specifications 112 Rated input voltage 100 to 120 VAC, 200 to 240 VAC Rated input frequency 50 Hz to 60 Hz Rated input current 8.9 A at 100 VAC 4.3

Pagina 17 - T-10/T-15 Torx screwdriver

Specifications 113 4600 at 200V to 240V AC input Power supply output Rated steady-state power 800 W at 100V AC input 900 W at 120V AC input 1200 W

Pagina 18 - Operations

Specifications 114 • Switching or disconnecting devices should not be in the earthed circuit conductor between the DC source and the point of connec

Pagina 19

Technical support 115 Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical s

Pagina 20 - Install the access panel

Technical support 116 • Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, howe

Pagina 21 - Install the air baffle

Technical support 117 Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzion

Pagina 22

Technical support 118 CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert. Für bestimmte Standort

Pagina 23

Technical support 119 Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedo

Pagina 24 - Operations 24

Component identification 12 DIMM slots DIMM slots are numbered sequentially (1 through 9) for each processor. The supported AMP modes use the letter

Pagina 25 - Rack planning resources

Technical support 120 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente

Pagina 26 - Optimum environment

Technical support 121

Pagina 27 - Power requirements

Technical support 122

Pagina 28 - Installing hardware options

Acronyms and abbreviations 123 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility AMP Advanced Memory Protection ASR A

Pagina 29

Acronyms and abbreviations 124 iLO 3 Integrated Lights-Out 3 IML Integrated Management Log KVM keyboard, video, and mouse NMI non-maskable interr

Pagina 30

Acronyms and abbreviations 125 SAN storage area network SAS serial attached SCSI SATA serial ATA SD Secure Digital SFF small form-factor TMRA r

Pagina 31 - Registering the server

Index 126 1 10Gb sideband connector 10 A AC power supply 111, 112 access panel 20 acoustics statement for Germany 108 ACU (Array Configurati

Pagina 32 - Introduction

Index 127 E electrical grounding requirements 27 electrostatic discharge 109 environmental requirements 26, 110 Erase Utility 78 error messa

Pagina 33

Index 128 M maintenance guidelines 81 management tools 77 memory 37, 38, 40, 75 memory configurations 39, 40 memory slot LEDs 13 memory su

Pagina 34

Index 129 requirements, airflow 26 requirements, electrical grounding 27 requirements, environmental 26, 110 requirements, power 27, 114 req

Pagina 35

Component identification 13 NMI jumper The NMI jumper allows administrators to perform a memory dump before performing a hard reset. Crash dump anal

Pagina 36

Index 130 website, HP 115

Pagina 37 - Memory options

Component identification 14 Item Description Status For possible failure causes, see "Systems Insight Display LED combinations (on page 14).&

Pagina 38 - DIMM identification

Component identification 15 Systems Insight Display LED and color Health LED System power LED Status Power cap (green) — Green Power is available.

Pagina 39 - Memory configurations

Component identification 16 SAS and SATA hard drive LEDs Item Description 1 Fault/UID LED (amber/blue) 2 Online LED (green) Fan modules •

Pagina 40

Component identification 17 Install fan 2 only when processor 2 is installed. When only one processor is installed, always install the fan blank.

Pagina 41

Operations 18 Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server WARNING: To reduc

Pagina 42

Operations 19 5. After performing the installation or maintenance procedure, slide the server into the rack: a. Slide the server fully into the rac

Pagina 43

© Copyright 2010, 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warr

Pagina 44

Operations 20 Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system

Pagina 45 - Installing a DIMM

Operations 21 4. Remove the BBWC battery pack or the FBWC capacitor pack. Remove the air baffle 1. Power down the server (on page 18). 2. Extend

Pagina 46 - Removing hard drive blanks

Operations 22 CAUTION: For proper cooling do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed.

Pagina 47

Operations 23 c. Lift the assembly to unseat the PCI riser boards, and then remove the assembly. Install the PCI riser board assembly CAUTION:

Pagina 48 - Installing a SAS hard drive

Operations 24 6. Slide the server into the rack. 7. Power up the server (on page 18).

Pagina 49

Setup 25 Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and

Pagina 50

Setup 26 Optimum environment When installing the server in a rack, select a location that meets the environmental standards described in this sectio

Pagina 51 - Hard drive blackplane option

Setup 27 The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C (95°F). The temperature in the room where the

Pagina 52

Setup 28 includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those complying with IEC 60309 are con

Pagina 53 - Remove all fan modules

Setup 29 Installing the server into the rack To install the server into a rack with square, round, or threaded holes, refer to the instructions that

Pagina 54

Contents 3 Contents Component identification ...

Pagina 55 - Controller options

Setup 30 Item Description 10 NIC 2 connector 11 NIC 1 connector 12 USB connectors (2) *This expansion slot provides 75 W of power to an adapter, w

Pagina 56 - Installing the cache module

Setup 31 • SmartStart assisted installation—Insert the SmartStart CD into the CD-ROM drive and reboot the server. • Manual installation—Insert t

Pagina 57

Hardware options installation 32 Hardware options installation Introduction If more than one option is being installed, read the installation instru

Pagina 58 - Expansion board options

Hardware options installation 33 7. Remove the fan blank. 8. Install fan modules 3 and 4. CAUTION: Failure to completely open the processor l

Pagina 59

Hardware options installation 34 9. Open the processor locking lever and the processor socket retaining bracket. Do not remove the processor socket

Pagina 60 - PCI thermal - power option

Hardware options installation 35 11. Align the processor installation tool with the socket, and then install the processor. THE PINS ON THE SYSTEM B

Pagina 61

Hardware options installation 36 12. Press the tabs on the processor installation tool to separate it from the processor, and then remove the tool.

Pagina 62

Hardware options installation 37 14. Remove the thermal interface media protective cover. 15. Install the heatsink. 16. Install the air baffle (

Pagina 63

Hardware options installation 38 The memory subsystem in this server can support RDIMMs or UDIMMs. Both types are referred to as DIMMs when the info

Pagina 64

Hardware options installation 39 IMPORTANT: This server does not support mixing RDIMMs and UDIMMs. Attempting to mix these two types causes the se

Pagina 65

Contents 4 Processor and fan module option ...

Pagina 66

Hardware options installation 40 higher probability of receiving an uncorrectable memory error (which would result in system downtime) to be removed

Pagina 67

Hardware options installation 41 Online spare memory protection dedicates one rank of each memory channel for use as spare memory. The remaining ran

Pagina 68 - Cabling

Hardware options installation 42 • UDIMM: A through F, sequentially in alphabetical order. Do not populate DIMM slots G through I. Multi-processo

Pagina 69 - Cabling 69

Hardware options installation 43 o Last: G and H o Do not populate slots C, F, or I. • UDIMM o First: A and B o Last: D and E o Do not populat

Pagina 70 - Cabling 70

Hardware options installation 44 o First: A, B, and C o Last: D, E, and F o Do not populate slots G, H, and I. After installing the DIMMs, use RBS

Pagina 71 - PCI power cabling

Hardware options installation 45 • UDIMM o First: A and B o Last: D and E o Do not populate slots C, F, G, H, or I. After installing the DIMMs,

Pagina 72 - Configuration tools

Hardware options installation 46 Hot-plug SAS and SATA hard drive options When adding hard drives to the server, observe the following general guide

Pagina 73 - Auto-configuration process

Hardware options installation 47 2. Remove the hard drive bezel blank. Removing the dual hard drive bezel blank CAUTION: To prevent improper c

Pagina 74 - Configuring AMP modes

Hardware options installation 48 2. Back up all server data on the hard drive. 3. Remove the hard drive. Installing a SAS hard drive 1. Remove t

Pagina 75 - Configuring mirrored memory

Hardware options installation 49 To install the component: 1. Power down the server (on page 18). 2. Extend the server from the rack (on page 18).

Pagina 76 - Array Configuration Utility

Contents 5 Integrated Management Log ... 80

Pagina 77 - Management tools

Hardware options installation 50 7. Install the DVD tray using the screws from this kit and the T-10/T-15 Torx screwdriver provided with the server.

Pagina 78 - Erase Utility

Hardware options installation 51 12. Route the cable along the edge of the system board. 13. Install fan modules 3 and 4. 14. Install the air ba

Pagina 79 - Diagnostic tools

Hardware options installation 52 3. Remove the access panel (on page 20). 4. Remove the hard drives from bays 1 and 2. 5. Remove the hard drive be

Pagina 80 - Integrated Management Log

Hardware options installation 53 11. Remove all fan modules. 12. Connect the hard drive power cable and the hard drive data cable to the connector

Pagina 81 - Keeping the system current

Hardware options installation 54 13. Align and install the optional hard drive backplane assembly. 14. Connect the hard drive power cable and the

Pagina 82 - HP Smart Update Manager

Hardware options installation 55 15. Install fan modules 3 and 4. 16. Install the fan blank. 17. Install the air baffle (on page 21). 18. If re

Pagina 83 - Care Pack

Hardware options installation 56 The server supports either of the following: • Battery-backed write cache (BBWC) options BBWC consists of a cache

Pagina 84 - Troubleshooting

Hardware options installation 57 5. Install the cache module in the SAS cache module connector on the system board. For connector locations, see &qu

Pagina 85 - Warnings and cautions

Hardware options installation 58 7. Connect the BBWC cable or the FBWC cable to the cache module. 8. Install the PCI riser board assembly (on page

Pagina 86 - Symptom information

Hardware options installation 59 6. Install the expansion board into the slot until it seats firmly. The same procedures apply for installing an exp

Pagina 87

Contents 6 Electrostatic discharge ... 1

Pagina 88 - Loose connections

Hardware options installation 60 6. Remove the full-length PCIe riser board from the riser board assembly. 7. Install the PCI-X riser board on the

Pagina 89 - Troubleshooting flowcharts

Hardware options installation 61 Before installing a high-power graphics adapter (150W) in the server, be sure that the power supplies support the i

Pagina 90 - General diagnosis flowchart

Hardware options installation 62 10. Install the graphics adapter in slot 2 on the PCI riser board assembly. 11. Install the PCI riser board assem

Pagina 91

Hardware options installation 63 CAUTION: All power supplies installed in the server must have the same output power capacity. Verify that all pow

Pagina 92 - Symptoms:

Hardware options installation 64 WARNING: To reduce the risk of electric shock or damage to the equipment, do not connect the power cord to the po

Pagina 93

Hardware options installation 65 3. Enabling the Trusted Platform Module (on page 67). Enabling the TPM requires accessing the ROM-Based Setup Utili

Pagina 94 - Troubleshooting 94

Hardware options installation 66 5. Install the TPM board. Press down on the connector to seat the board ("System board components" on pag

Pagina 95 - POST problems flowchart

Hardware options installation 67 • Always store the recovery key/password in multiple locations. • Always store copies of the recovery key/passwor

Pagina 96

Cabling 68 Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware opt

Pagina 97 - OS boot problems flowchart

Cabling 69 • Optional hard drive backplane BBWC battery pack or FBWC capacitor pack cabling

Pagina 98 - Troubleshooting 98

Component identification 7 Component identification Front panel components Item Description 1 Hard drive bay 5 (optional)* 2 Hard drive bay 6 (o

Pagina 99 - • Redundancy failure

Cabling 70 DVD-ROM and DVD-RW drive cabling Power button and Systems Insight Display cabling

Pagina 100 - (http://www.hp.com/support)

Cabling 71 PCI power cabling

Pagina 101 - System battery

Software and configuration utilities 72 Software and configuration utilities Configuration tools SmartStart software SmartStart is a collection of s

Pagina 102 - System battery 102

Software and configuration utilities 73 • Displaying system information • Selecting the primary boot controller • Configuring memory options • L

Pagina 103 - Class B equipment

Software and configuration utilities 74 For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the H

Pagina 104 - Modifications

Software and configuration utilities 75 3. Select System Options. 4. Select Advanced Memory Protection. 5. Select Advanced ECC Memory. 6. Press t

Pagina 105 - • EMC Directive 2004/108/EC

Software and configuration utilities 76 7. Press the Esc key to exit the current menu or press the F10 key to exit RBSU. For more information on mir

Pagina 106 - Korean notice

Software and configuration utilities 77 Re-entering the server serial number and product ID After you replace the system board, you must re-enter th

Pagina 107 - Battery replacement notice

Software and configuration utilities 78 For more information, see the Download drivers and software page for the server. To access the server-specif

Pagina 108

Software and configuration utilities 79 Redundant ROM support The server enables you to upgrade or configure the ROM safely with redundant ROM suppo

Pagina 109 - Electrostatic discharge

Component identification 8 Front panel LEDs and buttons Item Description Status 1 UID LED/button Blue = Identification is activated. Flashing

Pagina 110 - Specifications

Software and configuration utilities 80 HP Insight Diagnostics survey functionality HP Insight Diagnostics (on page 79) provides survey functionalit

Pagina 111

Software and configuration utilities 81 • HP Insight Remote Support Advanced: This software provides comprehensive remote monitoring and proactive

Pagina 112

Software and configuration utilities 82 For more information about version control tools, see the HP Systems Insight Manager Help Guide and the Vers

Pagina 113

Software and configuration utilities 83 • Downloads the latest components from Web (except Linux RPMs) • Enables direct update of BMC firmware (iL

Pagina 114 - Specifications 114

Troubleshooting 84 Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common

Pagina 115 - Technical support

Troubleshooting 85 Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous condition

Pagina 116 - Technical support 116

Troubleshooting 86 WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The

Pagina 117 - Customer Self Repair

Troubleshooting 87 2. Record any error messages displayed by the system. 3. Remove all diskettes, CD-ROMs, DVD-ROMs, and USB drive keys. 4. Power

Pagina 118 - Technical support 118

Troubleshooting 88 When requested to break the server down to the minimum configuration, uninstall the following components, if installed: • All ad

Pagina 119 - Reparo feito pelo cliente

Troubleshooting 89 Service notifications To view the latest service notifications, refer to the HP website (http://www.hp.com/go/bizsupport). Select

Pagina 120 - Technical support 120

Component identification 9 Item Description 1 Slot 1 PCIe2 x8 (8, 4, 2, 1) 2 Slot 2 PCIe2 x16 (16, 8, 4, 2, 1), 75W +EXT 75W* 3 Power supply bay

Pagina 121 - Technical support 121

Troubleshooting 90 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure o

Pagina 122 - Technical support 122

Troubleshooting 91 Item See 5 "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Doc

Pagina 123 - Acronyms and abbreviations

Troubleshooting 92 Server power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber.

Pagina 124

Troubleshooting 93 • The external health LED is red or amber. • The internal health LED is red or amber. NOTE: For the location of server LED

Pagina 125

Troubleshooting 94

Pagina 126 - Index 126

Troubleshooting 95 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system att

Pagina 127 - Index 127

Troubleshooting 96 Item See 13 • "Server information you need" in the HP ProLiant Servers Troubleshooting Guide located on the Documenta

Pagina 128 - Index 128

Troubleshooting 97 OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system • Server does not boot Smar

Pagina 129 - Index 129

Troubleshooting 98 Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents • Ser

Pagina 130 - Index 130

Troubleshooting 99 Possible causes: • Improperly seated or faulty internal or external component • Unsupported component installed • Redundancy f

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