HP ProLiant BL620c G7 Server Blade User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and sto
Component identification 10 Item Description 15 Processor 1 16 System battery 17 SAS/SATA backplane power connector 18 Processor 2 The symbols
Regulatory compliance notices 100 radio communications. However, there is no guarantee that interference will not occur in a particular installation
Regulatory compliance notices 101 This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Regulatory compliance notices 102 This symbol on the product or on its packaging indicates that this product must not be disposed of with your othe
Regulatory compliance notices 103 Class B equipment Chinese notice Class A equipment Laser compliance This product may be provided with an optic
Regulatory compliance notices 104 For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized
Regulatory compliance notices 105 Japanese notices Taiwan notices
Electrostatic discharge 106 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions y
Specifications 107 Specifications Environmental specifications Specification Value Temperature range* — Operating 10°C to 35°C (50°F to 95°F) Non
Technical support 108 Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical s
Technical support 109 • Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, howe
Component identification 11 5. Install the access panel (on page 16). 6. Install the server blade in the enclosure and power up the server blade. 7
Technical support 110 Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzion
Technical support 111 CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert. Für bestimmte Standort
Technical support 112 Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedo
Technical support 113 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente
Technical support 114
Technical support 115
Acronyms and abbreviations 116 Acronyms and abbreviations ACU Array Configuration Utility AES-NI advanced encryption standard new instructions AMP
Acronyms and abbreviations 117 IML Integrated Management Log KVM keyboard, video, and mouse LV DIMM Low voltage DIMM NUMA Non-Uniform Memory Arch
Acronyms and abbreviations 118 SDDC Single Device Data Correction SDHC Secure Digital High-Capacity SIM Systems Insight Manager SMB scalable memo
Index 119 A access panel 16 accessing a server blade with local KVM 58, 59 ACU (Array Configuration Utility) 71 additional informatio
Component identification 12 DIMM slot locations DIMM slots are numbered sequentially (1 through 16) for each processor. The supported AMP modes use
Index 120 DIMMs, dual-rank 37 DIMMs, installation 46 DIMMs, quad-rank 37 disposal, battery 101, 103 disposal, waste 101 Dou
Index 121 internal health LED 8 internal SD support 75 internal USB connector 10 internal USB functionality 74, 75 J Japanese no
Index 122 removing the access panel 16 removing the server blade 15 required information 108 resources 66, 80 resources, trouble
Index 123 website, HP 108 wireless devices 104, 105
Component identification 13 Item Connector Description 1 Server blade For connecting to the SUV connector on the server blade front panel 2 Vi
Operations 14 Operations Power up the server blade The Onboard Administrator initiates an automatic power-up sequence when the server blade is insta
Operations 15 a. Select the Enclosure Information tab, and then select the Overall checkbox in the Device Bays item. b. Initiate a shutdown from th
Operations 16 Remove the access panel To remove the component: 1. Power down the server blade (on page 14). 2. Remove the server blade (on page 15
Operations 17 3. Remove the hard drive. To replace the component, reverse the removal procedure. Remove the left DIMM baffle To remove the compone
Operations 18 7. Remove the left DIMM baffle. Remove the right DIMM baffle To remove the component: 1. Power down the server blade (on page 14).
Operations 19 Remove the front panel/hard drive cage assembly To remove the component: 1. Power down the server blade (on page 14). 2. Remove the
© Copyright 2010, 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only war
Operations 20 2. Remove the server blade (on page 15). 3. Remove the access panel (on page 16). 4. Do one of the following: o Remove the battery
Setup 21 Setup Overview Installation of a server blade requires the following steps: 1. Install and configure an HP BladeSystem c-Class enclosure.
Setup 22 1. Remove the device bay blank. 2. Remove the three adjacent blanks. Removing a c7000 device bay divider 1. Slide the device bay shelf
Setup 23 2. Push the device bay shelf back until it stops, lift the right side slightly to disengage the two tabs from the divider wall, and then ro
Setup 24 Removing a c3000 device bay mini-divider or device bay divider 1. Slide the locking tab down. 2. Remove the mini-divider or divider: o
Setup 25 d. Remove the divider from the enclosure. Creating a full-height device bay blank 1. Obtain the coupler plate: o If you are using a dev
Setup 26 3. Fit the slots on the bottom of the second blank on to the tabs on the coupler plate, and then slide the second blank forward until it sn
Setup 27 • HP BladeSystem c3000 Enclosure To support network connections for specific signals, install an interconnect module in the bay correspon
Setup 28 Two types of interconnect modules are available for HP BladeSystem c-Class enclosures: Pass-Thru modules and switch modules. For more infor
Setup 29 2. Prepare the server blade for installation. 3. Install the server blade. Completing the configuration To complete the server blade an
Contents 3 Contents Component identification ...
Hardware options installation 30 Hardware options installation Introduction If more than one option is being installed, read the installation instru
Hardware options installation 31 CAUTION: The heatsink thermal interface media is not reusable and must be replaced if the heatsink is removed fro
Hardware options installation 32 8. Open the processor locking lever and the processor socket retaining bracket. Do not remove the processor socket
Hardware options installation 33 10. Align the processor installation tool with the socket, and then install the processor. THE PINS ON THE SYSTEM B
Hardware options installation 34 11. Press the tabs on the processor installation tool to separate it from the processor, and then remove the tool.
Hardware options installation 35 13. Remove the heatsink protective cover. CAUTION: Orient the heatsink as indicated in the procedure. Otherw
Hardware options installation 36 Memory option Several DDR3 RDIMM option kits are available to expand server blade memory. The server blade supports
Hardware options installation 37 supports the Intel Xeon E7 family processors. LV DIMMs are not supported on the HP ProLiant BL620c G7 Server Blade
Hardware options installation 38 Item Description Definition 6 DIMM type R = RDIMM (registered) E = UDIMM (unbuffered with ECC) For the latest s
Hardware options installation 39 • AMP modes Advanced ECC, DDDC, HP Memory Quarantine, Online Spare, and Mirrored Memory have further requirements
Contents 4 HP Memory Quarantine ...
Hardware options installation 40 Channel Slot Slot number H 9 7 B F 16 15 8 D H 14 13 Memory architecture for processor 2 Channel Slot Slot
Hardware options installation 41 Hemisphere mode The Intel® Xeon® E7 family and 6500/7500 series processor architectures incorporate Hemisphere mo
Hardware options installation 42 The following illustration shows examples of Hemisphere mode and non-Hemisphere mode populations. The two non-Hemi
Hardware options installation 43 • The best performance is obtained when all installed processors are enabled for Hemisphere mode. Hemisphere mode
Hardware options installation 44 • Online Spare memory mode provides protection against persistent DRAM failure. Rank-sparing is more efficient tha
Hardware options installation 45 HP Memory Quarantine The server blade is HP Memory Quarantine ready. The server blade will support this feature wit
Hardware options installation 46 Mirrored Memory population guidelines Errors that are not corrected by ECC, SDDC, or DDDC cannot be corrected by On
Hardware options installation 47 6. Install the DIMM. 7. Do one of the following: o Install the right DIMM baffle. o Install the left DIMM baffl
Hardware options installation 48 1. Remove the hard drive blank. 2. Prepare the hard drive.
Hardware options installation 49 3. Install the hard drive. 4. Determine the status of the hard drive from the hot-plug hard drive LEDs ("SAS
Contents 5 Change control and proactive notification ... 79 C
Hardware options installation 50 4. Remove the mezzanine connector cover. 5. Align the mezzanine connector on the optional mezzanine card with the
Hardware options installation 51 Controller options The server blade ships with an embedded Smart Array P410i Controller. RAID 0 and 1 are supported
Hardware options installation 52 CAUTION: To prevent a server blade malfunction or damage to the equipment, do not add or remove the battery pack
Hardware options installation 53 6. Install the cache module. 7. Install the capacitor pack ("Installing a cache module" on page 51). 8.
Hardware options installation 54 6. Install the capacitor pack. 7. Install the server blade ("Installing a server blade" on page 28). 8.
Hardware options installation 55 • Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet. Upon l
Hardware options installation 56 6. Install the TPM security rivet by pressing the rivet firmly into the system board. 7. Install the access panel
Hardware options installation 57 CAUTION: When a TPM is installed and enabled on the server blade, data access is locked if you fail to follow t
Cabling 58 Cabling Using the HP c-Class Blade SUV Cable The HP c-Class Blade SUV Cable enables the user to perform server blade administration, conf
Cabling 59 4. Connect a USB keyboard to the second USB connector. Item Description 1 Monitor 2 USB mouse 3 HP c-Class Blade SUV Cable 4 Video
Contents 6 Technical support ...
Cabling 60 Item Description 1 Monitor 2 USB mouse 3 HP c-Class Blade SUV Cable 4 Server blade 5 USB hub 6 USB keyboard 7 USB CD/DVD-ROM dr
Software and configuration utilities 61 Software and configuration utilities Server blade deployment tools HP BladeSystem c-Class Advanced managemen
Software and configuration utilities 62 Deployment overview When a PXE-enabled target server blade boots, it obtains an IP address from a DHCP serve
Software and configuration utilities 63 o 64 MB of RAM o 64 MB of free hard drive space o 10-Mb/s network adapter • PXE deployment server (storin
Software and configuration utilities 64 PXE deployment PXE enables server blades to load an image over the network from a PXE server, and then execu
Software and configuration utilities 65 • USB CD-ROM (on page 65) iLO virtual CD-ROM To deploy with a boot CD: 1. Do one of the following: o Ins
Software and configuration utilities 66 Before beginning the deployment process, connect the server blade to the network. NOTE: For more informa
Software and configuration utilities 67 • The server blade enclosure management module firmware is up-to-date. Refer to the HP Business Support Cen
Software and configuration utilities 68 HP ROM-Based Setup Utility RBSU is a configuration utility embedded in ProLiant servers that performs a wide
Software and configuration utilities 69 Drives installed Drives used RAID level 1 1 RAID 0 2 2 RAID 1 3, 4, 5, or 6 3, 4, 5, or 6 RAID 5 M
Component identification 7 Component identification Front panel components and LEDs Item Description 1 UID LED 2 Health LED 3 Flex 1 LED 4 Fle
Software and configuration utilities 70 • RAID Memory Mode—Provides protection levels similar to Mirrored Memory Mode, and it requires less memory
Software and configuration utilities 71 Configuring lockstep memory To configure Lockstep memory: 1. Install the required DIMMs ("Installing
Software and configuration utilities 72 • Deleting a logical drive configuration • Setting the controller to be the boot controller If you do not
Software and configuration utilities 73 ROMPaq utility The ROMPaq utility enables you to upgrade the system firmware (BIOS). To upgrade the firmware
Software and configuration utilities 74 Run the Erase Utility if you must erase the system for the following reasons: • You want to install a new o
Software and configuration utilities 75 External USB functionality HP provides external USB support to enable local connection of USB devices for se
Software and configuration utilities 76 You can view recorded events in the IML in several ways, including the following: • From within HP SIM •
Software and configuration utilities 77 Keeping the system current Drivers IMPORTANT: Always perform a backup before installing or updating devi
Software and configuration utilities 78 Operating System Version Support For information about specific versions of a supported operating system, re
Software and configuration utilities 79 Change control and proactive notification HP offers Change Control and Proactive Notification to notify cust
Component identification 8 SAS and SATA hard drive LEDs Item Description 1 Fault/UID LED (amber/blue) 2 Online LED (green) SAS and SATA ha
Troubleshooting 80 Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common
Troubleshooting 81 Important safety information Before servicing this product, read the Important Safety Information document provided with the s
Troubleshooting 82 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling feet are extended to t
Troubleshooting 83 o HP recommends you have access to the server documentation for server-specific information. o HP recommends you have access to
Troubleshooting 84 Always use the recommended minimum configuration above before removing any processors. If you are unable to isolate the issue wit
Troubleshooting 85 do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis flowchart (on page 86)." T
Troubleshooting 86 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure
Troubleshooting 87 Item See 4 The most recent version of a particular server blade or option firmware is available on the HP Support website (http:
Troubleshooting 88 Server blade power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber.
Troubleshooting 89 • The health LED is red or amber. NOTE: For the location of server LEDs and information on their statuses, refer to the serv
Component identification 9 Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation Off Steadily amber A critical fault condition has
Troubleshooting 90 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system att
Troubleshooting 91 Item See 1 Server blade power-on problems flowchart (on page 88) 2 "POST error messages and beep codes (on page 96)&quo
Troubleshooting 92 OS boot problems flowchart There are two ways to use SmartStart when diagnosing OS boot problems on a server blade: • Use iL
Troubleshooting 93 Possible causes: • Corrupted OS • Hard drive subsystem problem • Incorrect boot order setting in RBSU Item See 1 HP ROM-B
Troubleshooting 94 * See the server blade OS boot problems flowchart (on page 92) Server fault indications flowchart Symptoms: • Server boots, bu
Troubleshooting 95 NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes:
Troubleshooting 96 POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in th
Troubleshooting 97 WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary information in the server documentation before re
Battery replacement 98 Battery replacement If the server blade no longer automatically displays the correct date and time, you may need to replace t
Regulatory compliance notices 99 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance
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