Hp ProLiant ML370 G5 Server Manuale Utente

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Pagina 1 - User Guide

HP ProLiant ML370 Generation 5 Server User Guide Part Number 404680-002 September 2007 (Second Edition)

Pagina 2 - Audience assumptions

Component identification 10 Systems Insight Display LEDs To view a quick reference for component identification and status, access the Systems Insi

Pagina 3 - Contents

Troubleshooting 100 • Check any interlock or interconnect LEDs that may indicate a component is not connected properly. • If problems continue to o

Pagina 4 - Contents 4

Troubleshooting 101 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure o

Pagina 5 - Contents 5

Troubleshooting 102 Item Refer to 4 The most recent version of a particular server or option firmware is available on the following websites: • HP

Pagina 6 - Contents 6

Troubleshooting 103 Server power-on problems flowchart Symptoms: • The server does not power on. • The system power LED ("Systems Insight Di

Pagina 7 - Component identification

Troubleshooting 104 • The external health LED ("Systems Insight Display LEDs" on page 10) is red or amber. • The internal health LED (&qu

Pagina 9 - Item Description Status

Troubleshooting 106 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system att

Pagina 10 - Systems Insight Display LEDs

Troubleshooting 107 OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system • Server does not boot Sm

Pagina 11 - Rear panel components

Troubleshooting 108 Item Refer to 1 HP ROM-Based Setup Utility User Guide (http://www.hp.com/servers/smartstart) 2 "POST problems flowchar

Pagina 12 - Rear panel LEDs

Troubleshooting 109 Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on pa

Pagina 13 - System board components

Component identification 11 Item Description Status 10 PPM 2 LED Amber = Failure Off = Normal 11 Hot-plug fan LEDs Amber = Failure or fan is no

Pagina 14 - System maintenance switch

Troubleshooting 110 NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes:

Pagina 15 - SAS and SATA device numbers

Troubleshooting 111 POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in th

Pagina 16 - SAS and SATA hard drive LEDs

Electrostatic discharge 112 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions y

Pagina 17 - Interpretation

Regulatory compliance notices 113 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory complianc

Pagina 18 - FBDIMM slots

Regulatory compliance notices 114 energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio

Pagina 19 - Fan locations

Regulatory compliance notices 115 Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Can

Pagina 20 - Operations

Regulatory compliance notices 116 Disposal of waste equipment by users in private households in the European Union This symbol on the product or o

Pagina 21 - Operations 21

Regulatory compliance notices 117 Korean notice Class A equipment Class B equipment Laser compliance This product may be provided with an optical

Pagina 22 - Operations 22

Regulatory compliance notices 118 WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline batte

Pagina 23 - Remove the rack bezel

Specifications 119 Specifications Server specifications Specification Value Dimensions Rack model — Height 21.92 cm (8.63 in) Depth 65.41 cm (

Pagina 24 - Operations 24

Component identification 12 Item Description 5 Video connector 6 Serial connector 7 NIC 2 connector 8 PCI expansion slots 9 Hot-plug power supply

Pagina 25 - Remove the access panel

Specifications 120 Specification Value Relative humidity (noncondensing)** Operating 10% to 90% Non-operating 5% to 95% * All temperature ratings

Pagina 26 - Install the access panel

Technical support 121 Technical support Related documents For related documentation, refer to the Documentation CD. Before you contact HP Be sure t

Pagina 27 - Remove the center wall

Technical support 122 Customer Self Repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for

Pagina 28 - Rack planning resources

Technical support 123 Les pièces CSR sont livrées le jour ouvré suivant, dans la limite des stocks disponibles et selon votre situation géographique

Pagina 29 - Optimum environment

Technical support 124 kann, sendet Ihnen HP dieses Bauteil zum Austausch direkt zu. CSR-Teile werden in zwei Kategorien unterteilt: • Zwingend – Te

Pagina 30 - Power requirements

Technical support 125 Según la disponibilidad y la situación geográfica, los componentes CSR se enviarán para que lleguen a su destino al siguiente

Pagina 31 - Server warnings and cautions

Technical support 126 Reparo feito pelo cliente Os produtos da HP são projetados com muitas peças para reparo feito pelo cliente (CSR) de modo a min

Pagina 32 - Setup 32

Technical support 127

Pagina 34 - Setup 34

Acronyms and abbreviations 129 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility AMP Advanced Memory Protection ASR A

Pagina 35 - Registering the server

Component identification 13 Item Description Status 7 NIC 1 activity LED Green or flashing green = Network activity Off = No network activity 8

Pagina 36 - Processor option

Acronyms and abbreviations 130 NEMA National Electrical Manufacturers Association NFPA National Fire Protection Association NIC network interface

Pagina 37

Acronyms and abbreviations 131 VHDCI very high density cable interconnect

Pagina 38

Index 132 A AC power supply 12, 60 access panel 25, 26 ACU (Array Configuration Utility) 84 additional information 96, 121 ADU (Array Diagnos

Pagina 39

Index 133 features 7 Federal Communications Commission (FCC) notice 113, 114 flowcharts 100, 101, 103, 106, 107, 109 front panel buttons 8 fr

Pagina 40

Index 134 power requirements 30 power supplies 12, 60 power supply backplane LED 19 power supply LEDs 12, 19 powering down 20 powering up

Pagina 41 - 15. Install the PPM

Index 135 W warnings 97 website, HP 121

Pagina 42 - Memory options

Component identification 14 Item Description 16 Power connector 17 Fan control/HP Systems Insight Display connector 18 USB tape drive connector 19

Pagina 43 - Advanced ECC memory

Component identification 15 NOTE: The system management driver must be installed for the internal system health LED to provide pre-failure and wa

Pagina 44 - Online spare memory

Component identification 16 HP recommends populating hard drive bays starting with the lowest SAS or SATA device number. SAS and SATA hard drive L

Pagina 45 - Mirrored memory

Component identification 17 SAS and SATA hard drive LED combinations Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation On, o

Pagina 46 - Memory boards and FBDIMMs

Component identification 18 FBDIMM slots The server supports two memory boards, each containing eight slots with paired banks identified by the lett

Pagina 47

Component identification 19 Power supply backplane LED If the power supply backplane LED is illuminated, the power supply backplane has failed. F

Pagina 48 - Removing FBDIMMs

© Copyright 2006, 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warra

Pagina 49 - Installing FBDIMMs

Operations 20 Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server WARNING: To reduce

Pagina 50 - Hot-plug hard drive options

Operations 21 Open or remove the tower bezel This server has a removable bezel that must be unlocked and opened before accessing the hard drives or r

Pagina 51 - Prepare the hard drive

Operations 22 For operations involving removable media bay access, the media bay panel may be removed. Extend the server from the rack IMPORTANT

Pagina 52

Operations 23 WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a

Pagina 53

Operations 24 5. Remove the two thumbscrews that secure the rack bezel to the top of the chassis. 6. Pull the rack bezel away from the chassis.

Pagina 54

Operations 25 Install the rack bezel 1. Align the four hooks on the rack bezel with the keyholes on the metal frame, and install the rack bezel. 2.

Pagina 55

Operations 26 1. Extend the server from the rack, if applicable ("Extend the server from the rack" on page 22). 2. Open the locking latch,

Pagina 56

Operations 27 4. Remove the processor air baffle. Remove the center wall 1. Power down the server (on page 20). 2. Extend or remove the server fr

Pagina 57

Setup 28 Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and

Pagina 58

Setup 29 Optimum environment When installing the server, select a location that meets the environmental standards described in this section. Space a

Pagina 59

Contents 3 Contents Component identification...

Pagina 60

Setup 30 Temperature requirements To ensure continued safe and reliable equipment operation, install or position the system in a well-ventilated, cl

Pagina 61 - Expansion board options

Setup 31 Furthermore, you must be sure that all power distribution devices used in the installation, such as branch wiring and receptacles, are liste

Pagina 62 - Expansion slot cover

Setup 32 WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from t

Pagina 63 - Installing expansion boards

Setup 33 • Operating system or application software • PDU Installing hardware options Install any hardware options before initializing the server.

Pagina 64 - Removing expansion boards

Setup 34 WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The grounding p

Pagina 65

Setup 35 • Press the F9 key when prompted during the boot process to change the server settings using RBSU. The system is set up by default for the

Pagina 66

Hardware options installation 36 Hardware options installation Introduction If more than one option is being installed, read the installation instruc

Pagina 67 - • Rack bezel

Hardware options installation 37 4. Remove the processor air baffle. 5. Open the heatsink retaining latches.

Pagina 68

Hardware options installation 38 6. Open the processor retaining latch and the processor socket retaining bracket. 7. Remove the processor socket p

Pagina 69 - Remove the CD-ROM drive

Hardware options installation 39 8. If the processor has separated from the installation tool, carefully re-insert the processor in the tool. 9. Al

Pagina 70

Contents 4 Hardware options installation... 36 In

Pagina 71

Hardware options installation 40 10. Press down firmly until the processor installation tool clicks and separates from the processor, and then remove

Pagina 72

Hardware options installation 41 13. Install the heatsink. NOTE: Your heatsink may appear different than shown. 14. Close the heatsink re

Pagina 73

Hardware options installation 42 NOTE: The appearance of compatible PPMs may vary. 16. Install the processor air baffle. 17. Install the

Pagina 74 - Install the center wall

Hardware options installation 43 The Advanced Memory Protection option is configured in RBSU. By default, the server is set to Advanced ECC mode. For

Pagina 75 - Cabling

Hardware options installation 44 Memory board 1 configuration Bank A 1A and 5A Bank B 2B and 6B Bank C 3C and 7C Bank D 4D and 8D 4 X X X X Dual me

Pagina 76 - SAS cabling

Hardware options installation 45 If one of the non-spare FBDIMMs receives correctable memory errors at a higher rate than a specific threshold, the s

Pagina 77 - CD-ROM drive cabling

Hardware options installation 46 memory read on one memory board returns incorrect data due to an uncorrectable memory error, the system automaticall

Pagina 78 - Parallel/serial port cabling

Hardware options installation 47 WARNING: To prevent personal injury from hazardous energy: • Remove watches, rings, or other metal objects. • Us

Pagina 79 - BBWC option cabling

Hardware options installation 48 8. Install the memory board. 9. Install the processor air baffle. 10. Install the access panel (on page 26). 11.

Pagina 80 - Internal USB connector

Hardware options installation 49 3. Remove the access panel (on page 25). 4. Remove the processor air baffle (on page 26). 5. Remove a memory board

Pagina 81 - Configuration and utilities

Contents 5 HP Systems Insight Manager... 88 R

Pagina 82 - HP ROM-Based Setup Utility

Hardware options installation 50 7. Install the FBDIMM. 8. Install the memory board ("Removing and installing a memory board" on page 47)

Pagina 83 - Configuring mirrored memory

Hardware options installation 51 Installing a hot-plug hard drive 1. Remove the hard drive blank. 2. Prepare the hard drive.

Pagina 84 - Auto-configuration process

Hardware options installation 52 3. Install the hard drive. 4. Determine the status of the hard drive from the hot-plug SAS hard drive LED combinat

Pagina 85

Hardware options installation 53 SAS-SATA hard drive cage option NOTE: An optional SAS controller is required to support the SAS-SATA hard drive

Pagina 86 - Management tools

Hardware options installation 54 9. Slide the hard drive cage into the drive bay and insert the four screws to secure the drive cage to the chassis.

Pagina 87

Hardware options installation 55 12. For rack models, install the rack bezel. 13. Install the access panel (on page 26). 14. Install hard drive

Pagina 88 - Redundant ROM support

Hardware options installation 56 3. Remove the media blanks. NOTE: HP recommends that you remove all media blanks to facilitate drive installat

Pagina 89 - USB support

Hardware options installation 57 5. Using the T-15 Torx screwdriver, remove the screws from the bezel blank and install them on the device. 6. Slid

Pagina 90 - Diagnostic tools

Hardware options installation 58 o Full-height device 7. Connect the four-pin power cable to the half-height or full-height drive. 8. Connect the

Pagina 91 - Integrated Management Log

Hardware options installation 59 14. Install the access panel (on page 26). 15. Do one of the following: o Close or install the tower bezel, as nee

Pagina 92 - Keeping the system current

Contents 6 Korean notice ...

Pagina 93 - Care Pack

Hardware options installation 60 4. Install the access panel (on page 26). 5. Do one of the following: o Close or install the tower bezel, as neede

Pagina 94 - Battery replacement

Hardware options installation 61 3. Install the second hot-plug power supply. 4. Connect the power cord to the redundant power supply. 5. Use the

Pagina 95 - Battery replacement 95

Hardware options installation 62 Slot Expansion card type Connector Speed 1 PCI Express x8 x4 2 PCI-X 64-bit, 3.3-V 133-MHz capable 3 PCI-X 64-

Pagina 96 - Troubleshooting

Hardware options installation 63 2. Extend the server from the rack, if applicable ("Extend the server from the rack" on page 22). 3. Remo

Pagina 97 - Warnings and cautions

Hardware options installation 64 5. Release the retainer clip. 6. Install the expansion board. 7. Close the slot release lever and lock the retain

Pagina 98 - Symptom information

Hardware options installation 65 To remove the component: 1. Power down the server (on page 20). 2. Extend the server from the rack, if applicable

Pagina 99 - Loose connections

Hardware options installation 66 Array controllers and Battery-Backed Write Cache options For a list of supported options, refer to the Documentation

Pagina 100 - Troubleshooting flowcharts

Hardware options installation 67 Tower-to-rack conversion option The tower-to-rack conversion kit includes all equipment required to convert the towe

Pagina 101 - General diagnosis flowchart

Hardware options installation 68 b. Remove the tower configuration panels. 5. Remove the media blanks. 6. Remove the access panel (on page 25). 7

Pagina 102

Hardware options installation 69 b. Release the CD-ROM drive from the back and push it forward to better access the cables. c. Disconnect the IDE C

Pagina 103 - Symptoms:

Component identification 7 Component identification Front panel components • Rack model Item Description 1 Hard drive bays 9-16 (optional drive

Pagina 104

Hardware options installation 70 9. Press and slide the media latch to remove the media bay spacer. 10. Remove the two clips on the server.

Pagina 105 - Troubleshooting 105

Hardware options installation 71 11. Align the four hooks on the rack bezel with the keyholes on the metal frame, and install the rack bezel. 12. T

Pagina 106 - POST problems flowchart

Hardware options installation 72 14. Connect the IDE CD-ROM drive cable and power cable. 15. Push the CD-ROM drive all the way into the bay until t

Pagina 107 - OS boot problems flowchart

Hardware options installation 73 18. Install the front video connector and thread the cable through the clip on the media bay spacer. 19. Install t

Pagina 108

Hardware options installation 74 20. Connect the front video connector cable to the internal video connector. 21. Install the center wall. 22. Ins

Pagina 109

Cabling 75 Cabling Storage device cabling guidelines CAUTION: To prevent damage to the equipment, be sure that the server is powered down, all ca

Pagina 110 - • Redundancy failure

Cabling 76 Item Description 10 SAS drive connector (9-12) SAS cabling NOTE: The center wall is removed for illustration purposes only.

Pagina 111 - Troubleshooting 111

Cabling 77 • SAS power cabling CD-ROM drive cabling

Pagina 112 - Electrostatic discharge

Cabling 78 Video cabling Parallel/serial port cabling

Pagina 113 - Class B equipment

Cabling 79 Diskette drive cabling BBWC option cabling

Pagina 114 - Modifications

Component identification 8 • Tower model Item Description 1 Media bay spacer 2 DVD/CD-ROM drive 3 Removable media bays 4 Hard drive bays 1-8 5

Pagina 115 - • EMC Directive 2004/108/EC

Cabling 80 Internal USB connector

Pagina 116 - BSMI notice

Configuration and utilities 81 Configuration and utilities Configuration tools SmartStart software SmartStart is a collection of software that optim

Pagina 117 - Battery replacement notice

Configuration and utilities 82 Configuration Replication Utility CONREP is shipped in the SmartStart Scripting Toolkit and is a program that works w

Pagina 118

Configuration and utilities 83 Boot options Near the end of the boot process, the boot options screen is displayed. This screen is visible for sever

Pagina 119 - Specifications

Configuration and utilities 84 For more information on mirrored memory, refer to the white paper on the HP website (http://h18000.www1.hp.com/produc

Pagina 120 - Specification Value

Configuration and utilities 85 NOTE: The server may not support all the following examples. NOTE: If the boot drive is not empty or has

Pagina 121 - Technical support

Configuration and utilities 86 8. Press the Esc key to close the menu. 9. Press the Esc key to exit RBSU. 10. Press the F10 key to confirm exiting

Pagina 122 - Customer Self Repair

Configuration and utilities 87 Integrated Lights-Out technology The iLO 2 subsystem is a standard component of selected ProLiant servers that provid

Pagina 123

Configuration and utilities 88 StorageWorks library and tape tools HP StorageWorks L&TT provides functionality for firmware downloads, verificat

Pagina 124 - Technical support 124

Configuration and utilities 89 Access to redundant ROM settings To access the redundant ROM through RBSU: 1. Access RBSU by pressing the F9 key dur

Pagina 125

Component identification 9 Item Description Status 1 UID button — 2 UID LED Blue = Activated Flashing blue = System is being managed remotely

Pagina 126 - Reparo feito pelo cliente

Configuration and utilities 90 • Diagnostics • DOS • Operating environments which do not provide native USB support For more information on Pro

Pagina 127 - Technical support 127

Configuration and utilities 91 HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS is not run

Pagina 128 - Technical support 128

Configuration and utilities 92 Keeping the system current Drivers The server includes new hardware that may not have driver support on all operating

Pagina 129 - Acronyms and abbreviations

Configuration and utilities 93 Care Pack HP Care Pack Services offer upgraded service levels to extend and expand standard product warranty with eas

Pagina 130

Battery replacement 94 Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the bat

Pagina 131

Battery replacement 95 For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service pr

Pagina 132 - Index 132

Troubleshooting 96 Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides simple procedures for resolving c

Pagina 133 - Index 133

Troubleshooting 97 Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions

Pagina 134 - Index 134

Troubleshooting 98 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling feet are extended to th

Pagina 135 - Index 135

Troubleshooting 99 To answer these questions, the following information may be useful: • Run HP Insight Diagnostics (on page 90) and use the survey

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