Hp ProLiant ML350 G6 Server Manuale Utente

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HP ProLiant ML350 G6 Server
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 513503-004
April 2012
Edition: 4
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1 2 3 4 5 6 ... 143 144

Sommario

Pagina 1 - User Guide

HP ProLiant ML350 G6 Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage sys

Pagina 2

Component identification 10 4To support options beyond 75W, install the 150W PCIe video/graphics controller power cable option (on page 82). Rear

Pagina 3 - Contents

Configuration and utilities 100 service level. Notifications may be sent to your authorized HP Channel Partner for on-site service, if configured an

Pagina 4 - Contents 4

Configuration and utilities 101 Operating System Version Support For information about specific versions of a supported operating system, refer to t

Pagina 5 - Contents 5

Troubleshooting 102 Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common

Pagina 6 - Contents 6

Troubleshooting 103 Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditio

Pagina 7 - Component identification

Troubleshooting 104 WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The

Pagina 8 - Front panel LEDs and buttons

Troubleshooting 105 2. Record any error messages displayed by the system. 3. Remove all diskettes, CD-ROMs, DVD-ROMs, and USB drive keys. 4. Power

Pagina 9 - Rear panel components

Troubleshooting 106 When requested to break the server down to the minimum configuration, uninstall the following components, if installed: • All a

Pagina 10 - Rear panel LEDs and buttons

Troubleshooting 107 Service notifications To view the latest service notifications, refer to the HP website (http://www.hp.com/go/bizsupport). Selec

Pagina 11 - System board components

Troubleshooting 108 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure

Pagina 12 - Item Description

Troubleshooting 109 Item See 5 "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Do

Pagina 13 - System board LEDs

Component identification 11 Item Description Status 8 NIC 1 link LED Green = Linked to network Off = Not linked to network 9 NIC 1 activity LED

Pagina 14 - System maintenance switch

Troubleshooting 110 Server power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber.

Pagina 15 - SAS/SATA device numbers

Troubleshooting 111 • The external health LED is red or amber. • The internal health LED is red or amber. NOTE: For the location of server LED

Pagina 17 - Interpretation

Troubleshooting 113 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system at

Pagina 18 - Battery pack LEDs

Troubleshooting 114 Item See 13 • "Server information you need" in the HP ProLiant Servers Troubleshooting Guide located on the Document

Pagina 19 - FBWC module LEDs

Troubleshooting 115 OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system • Server does not boot Sma

Pagina 20 - • Fan locations

Troubleshooting 116 Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents • Se

Pagina 21

Troubleshooting 117 Possible causes: • Improperly seated or faulty internal or external component • Unsupported component installed • Redundancy

Pagina 22

Troubleshooting 118 POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in t

Pagina 23

Troubleshooting 119 WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary information in the server documentation before r

Pagina 24 - Operations

Component identification 12 Item Description 14 TPM connector 15 SATA connectors (6) 16 Slot 1 PCIe2 x8 (4, 2, 1)¹ 17 Slot 2 PCIe2 x8 (4, 2, 1)² 18

Pagina 25

Battery replacement 120 Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the ba

Pagina 26 - Remove the access panel

Regulatory compliance notices 121 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory complianc

Pagina 27 - Remove the media bay blank

Regulatory compliance notices 122 radio communications. However, there is no guarantee that interference will not occur in a particular installation

Pagina 28 - Remove the DIMM baffle

Regulatory compliance notices 123 This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Pagina 29 - Remove a fan blank

Regulatory compliance notices 124 This symbol on the product or on its packaging indicates that this product must not be disposed of with your othe

Pagina 30 - Optimum environment

Regulatory compliance notices 125 Class B equipment Chinese notice Class A equipment Laser compliance This product may be provided with an optic

Pagina 31 - Temperature requirements

Regulatory compliance notices 126 For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized

Pagina 32 - Rack warnings

Electrostatic discharge 127 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions y

Pagina 33 - Setup 33

Server specifications 128 Server specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°

Pagina 34 - Setting up a tower server

Server specifications 129 Rated input power 930 W at 100V AC input 1348 W at 200V AC input BTUs per hour 3530 at 120V AC input 4600 at 200V to 240V

Pagina 35 - Setup 35

Component identification 13 System board LEDs Item Description Status 1 Power supply 1 Amber = No AC power or failed power supply Off = Power

Pagina 36 - Registering the server

Server specifications 130 Maximum peak power 460 W at 100V to 120V AC input 460 W at 200V to 240V AC input

Pagina 37 - Processor option

Technical support 131 Technical support Before you contact HP Be sure to have the following information available before you call HP: • Active Heal

Pagina 38

Technical support 132 providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part

Pagina 39

Technical support 133 Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'information

Pagina 40

Technical support 134 HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das

Pagina 41

Technical support 135 sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escoger

Pagina 42 - Install the heatsink

Technical support 136 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente

Pagina 43

Technical support 137

Pagina 44 - Memory options

Technical support 138

Pagina 45 - DIMM identification

Acronyms and abbreviations 139 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility ADU Array Diagnostics Utility AMP Ad

Pagina 46 - Memory configurations

Component identification 14 Item Description Status 11 System fan 1 Amber = Fan is missing or has failed. Off = Fan is functioning. 12 Processor

Pagina 47 - Low voltage DIMMs

Acronyms and abbreviations 140 NIC network interface controller NMI non-maskable interrupt ORCA Option ROM Configuration for Arrays PCI Express P

Pagina 48

Acronyms and abbreviations 141 TMRA recommended ambient operating temperature TPM trusted platform module UDIMM Unregistered Dual In-Line Memory M

Pagina 49

Index 142 1 150W PCIe video/graphics controller power cable option 85 A access panel 28 accessing servers 26 acoustics statement for Germany

Pagina 50

Index 143 fans 21 FBWC module 20 FCC rating label 128 features 7 Federal Communications Commission (FCC) notice 128, 129, 130 flowcharts

Pagina 51 - Installing DIMMs

Index 144 Power On button 7, 8, 25, 37 power requirements 33 power supplies 70, 137 powering down 25 powering up 25, 96 power-on problems

Pagina 52

Component identification 15 SAS/SATA device numbers • SFF configuration with an optional SAS expander • SFF configuration with a second SAS contr

Pagina 53 - Remove the hard drive blank

Component identification 16 • LFF configuration SAS and SATA hard drive LEDs Item Description 1 Fault/UID LED (amber/blue) 2 Online LED (gr

Pagina 54 - Hard drive cage options

Component identification 17 SAS and SATA hard drive LED combinations Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation On,

Pagina 55

Component identification 18 Battery pack LEDs Item Color Description 1 Green System Power LED. This LED is on when the system is powered up

Pagina 56

Component identification 19 LED3 pattern LED4 pattern Interpretation Off Flashing (1 Hz) The battery pack is below the minimum charge level and i

Pagina 57

© Copyright 2009, 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warr

Pagina 58

Component identification 20 1 Green LED 2 Amber LED Interpretation Off Off The flash code is corrupt. Fan locations and configurations CAUTI

Pagina 59

Component identification 21 • Single-processor, standard fan configuration Item Description 1 Rear fan 1 2 Rear fan 2 3 Front fan 3 4 Process

Pagina 60

Component identification 22 Item Description 3 Front fan 3 4 Front fan 4 5 Processor 1 6 DIMM baffle 7 Large redundant fan air baffle • Dual-proc

Pagina 61

Component identification 23 • Dual-processor, redundant fan configuration Item Description 1 Rear fan 1 2 Rear fan 2 3 Front fan 3 4 Front fa

Pagina 62

Operations 24 Operations Power up the server To power up the server, press the Power On/Standby button. To determine status, see "Front panel L

Pagina 63 - Identifying guide screws

Operations 25 3. After performing the installation or maintenance procedure, press the rail-release latches and slide the server back into the r

Pagina 64

Operations 26 For operations involving removable media bay access, the media bay panel can be removed from the bezel. Remove the access panel

Pagina 65

Operations 27 Install the access panel 1. Place the access panel on top of the server, allowing it to extend past the rear of the server approximat

Pagina 66

Operations 28 4. Remove the large redundant fan air baffle. Remove the DIMM baffle 1. Power down the server (on page 24). 2. Do one of the follo

Pagina 67

Operations 29 Remove a fan blank 1. Power down the server (on page 24). 2. Do one of the following: o Open or remove the tower bezel, as needed (

Pagina 68 - Power supply configuration

Contents 3 Contents Component identification ...

Pagina 69 - Expansion board options

Setup 30 Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and

Pagina 70

Setup 31 Rack server To allow for servicing and adequate airflow, observe the following space and airflow requirements when deciding where to instal

Pagina 71

Setup 32 Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of

Pagina 72 - PCI-X expansion cage option

Setup 33 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are extended to the floor.

Pagina 73

Setup 34 • Rack-mounting hardware In addition to the supplied items, you may need: • T-15 Torx screwdriver • Hardware options • Operating system

Pagina 74

Setup 35 WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The grounding

Pagina 75

Setup 36 3. Connect peripheral devices to the server ("Rear panel components" on page 9). 4. Connect the power cord to the rear of the se

Pagina 76

Hardware options installation 37 Hardware options installation Introduction If more than one option is being installed, read the installation instru

Pagina 77

Hardware options installation 38 6. Place the tower server on the side. CAUTION: Failure to completely open the processor locking lever prevents

Pagina 78

Hardware options installation 39 8. If the processor has separated from the installation tool, carefully re-insert the processor in the tool. Handle

Pagina 79

Contents 4 Hardware options installation ... 37

Pagina 80

Hardware options installation 40 9. Align the processor installation tool with the socket, and then install the processor. THE PINS ON THE SYSTEM BO

Pagina 81 - 8. Connect the cable

Hardware options installation 41 10. Press the tabs on the processor installation tool to separate it from the processor, and then remove the tool.

Pagina 82

Hardware options installation 42 1. Open the heatsink locking levers. 2. Remove the heatsink protective cover. 3. Install the heatsink.

Pagina 83

Hardware options installation 43 4. Close the heatsink locking levers. 5. (Optional) To optimize performance, install memory into the processor 2

Pagina 84

Hardware options installation 44 9. Install the DIMM baffle onto the fan. 10. Install the large redundant fan air baffle, if removed. 11. Install

Pagina 85

Hardware options installation 45 Channel Population order Slot number 1 G D A 1 2 3 2 H E B 4 5 6 3 I F C 7 8 9 This multi-channel architecture

Pagina 86

Hardware options installation 46 The memory subsystem may be populated with either RDIMMs or UDIMMs, but mixing the two types is not supported. To d

Pagina 87

Hardware options installation 47 For the latest memory configuration information, see the QuickSpecs on the HP website (http://www.hp.com). RDIMM m

Pagina 88 - • T-15 Torx screwdriver

Hardware options installation 48 Mirrored memory configuration Mirroring provides protection against uncorrected memory errors that would otherwise

Pagina 89

Hardware options installation 49 Populated slots (per channel) Rank Speeds supported (MHz) 3 Single- or dual-rank 800

Pagina 90

Contents 5 HP Insight Diagnostics survey functionality ... 99

Pagina 91 - Configuration and utilities

Hardware options installation 50 • UDIMM o First: A and B o Last: D and E o Do not populate slots C, F, G, H, or I. After installing the DIMMs,

Pagina 92 - HP ROM-Based Setup Utility

Hardware options installation 51 o Do not populate slots C, F, or I. • UDIMM o First: A and B o Last: D and E o Do not populate slots C, F, G,

Pagina 93 - Configuring mirrored memory

Hardware options installation 52 8. Install the DIMM. 9. Install a fan, if removed. 10. Install the DIMM baffle. 11. Install the large redundant

Pagina 94 - Array Configuration Utility

Hardware options installation 53 To install the component: 1. Remove the hard drive blank. 2. Open the release latch to prepare the drive for ins

Pagina 95

Hardware options installation 54 3. Install the hard drive. 4. Determine the status of the drive by observing the drive LEDs ("SAS and SATA h

Pagina 96 - Management tools

Hardware options installation 55 5. Remove all expansion boards. 6. Remove the large redundant fan air baffle, if installed ("Remove the larg

Pagina 97 - Redundant ROM support

Hardware options installation 56 10. Using the system board tray handles, slide the tray forward, and then remove the system board. 11. Connect th

Pagina 98 - Diagnostic tools

Hardware options installation 57 Eight-bay SFF drive cage option Before installing the optional SFF hard drive cage, you must install an optional SA

Pagina 99 - Integrated Management Log

Hardware options installation 58 5. Position the hard drive cage near the optional drive cage bay, and then thread the SAS cables through the bay. 6

Pagina 100 - Keeping the system current

Hardware options installation 59 9. Connect the power cable to the optional hard drive cage backplane. 10. Install any hard drives or blanks (&quo

Pagina 101 - Care Pack

Contents 6 Grounding methods to prevent electrostatic discharge ... 1

Pagina 102 - Troubleshooting

Hardware options installation 60 3. Using a T-15 Torx screwdriver, remove the primary hard drive cage screws. 4. Extend the primary hard drive cage

Pagina 103 - Warnings and cautions

Hardware options installation 61 o The connector labeled "2LFF" of the mini-SAS Y-cable to the optional hard drive cage. 7. Position the

Pagina 104 - Symptom information

Hardware options installation 62 o The connector labeled "6LFF"of the mini-SAS Y-cable to the primary hard drive cage. 10. Slide the opt

Pagina 105

Hardware options installation 63 Removable media device options Identifying guide screws When installing drives in the removable media bay, guide sc

Pagina 106 - Loose connections

Hardware options installation 64 o Full-height device 7. Connect the data and power cables to the rear of the device. 8. Slide the drive into the

Pagina 107 - Troubleshooting flowcharts

Hardware options installation 65 3. Remove the silver shipping screw from the chassis. 4. Install the silver shipping screw into the full-height d

Pagina 108 - General diagnosis flowchart

Hardware options installation 66 5. Install the fan in fan bay 4. 6. Connect the fan cable to the system board ("System board components"

Pagina 109

Hardware options installation 67 8. Install the large air baffle. 9. Install the access panel (on page 27). 10. Do one of the following: o Close

Pagina 110 - Symptoms:

Hardware options installation 68 Power supply configuration CAUTION: All power supplies installed in the server must have the same output power

Pagina 111

Hardware options installation 69 2. Remove the power supply blank. WARNING: To reduce the risk of electric shock or damage to the equipment, do

Pagina 112 - Troubleshooting 112

Component identification 7 Component identification Front panel components Item Description 1 Power On/Standby button 2 UID button 3 USB connec

Pagina 113 - POST problems flowchart

Hardware options installation 70 Removing the expansion slot cover To install the component: 1. Power down the server (on page 24). 2. Do one of t

Pagina 114

Hardware options installation 71 Installing an expansion board When installing a high-wattage video/graphics controller, observe the following guid

Pagina 115 - OS boot problems flowchart

Hardware options installation 72 o Close or install the tower bezel, as needed. o Slide the server back into the rack. 11. Connect any required ex

Pagina 116 - Troubleshooting 116

Hardware options installation 73 5. Remove the airflow shield from the chassis. Retain the shield for future use if the PCI-X expansion cage is not

Pagina 117 - • Redundancy failure

Hardware options installation 74 7. Pull the spring-loaded locking pin out, and then turn it one-quarter turn to an extended position. 8. Remove a

Pagina 118 - (http://www.hp.com/support)

Hardware options installation 75 9. Install PCI-X expansion boards in the PCI-X expansion cage. 10. Install the PCI-X expansion cage. Secure the

Pagina 119 - Troubleshooting 119

Hardware options installation 76 11. Turn the spring-loaded locking pin until it locks into the chassis. 12. Open the expansion board retainer. 13

Pagina 120 - Battery replacement

Hardware options installation 77 16. Connect the signal cable to the installed PCI Express conversion card and to the PCI-X expansion cage. 17. Di

Pagina 121 - FCC rating label

Hardware options installation 78 20. Install any other expansion boards ("Installing an expansion board" on page 71). 21. Slide the hard

Pagina 122 - Modifications

Hardware options installation 79 1. Power down the server (on page 24). 2. Do one of the following: o Open or remove the tower bezel, as needed (&

Pagina 123 - • EMC Directive 2004/108/EC

Component identification 8 Front panel LEDs and buttons Item Description Status 1 System power LED Green = Power on Flashing green = Waiting

Pagina 124 - Korean notice

Hardware options installation 80 IMPORTANT: The server supports only one battery pack in the chassis. If more than one battery is needed, use the

Pagina 125 - Battery replacement notice

Hardware options installation 81 6. Remove the large redundant air baffle, if installed ("Remove the large redundant fan air baffle" on pa

Pagina 126

Hardware options installation 82 9. Install the capacitor pack. 10. Install the large redundant air baffle, if removed. 11. Install the access pa

Pagina 127 - Electrostatic discharge

Hardware options installation 83 5. Remove all expansion boards. 6. Remove the large redundant fan air baffle, if installed ("Remove the larg

Pagina 128 - Server specifications

Hardware options installation 84 10. Using the system board tray handles, slide the tray forward and remove the system board. 11. Connect the 10-p

Pagina 129

Hardware options installation 85 HP Trusted Platform Module option Use these instructions to install and enable a TPM on a supported server. This pr

Pagina 130

Hardware options installation 86 o Extend the server from the rack (on page 24). 4. Locate the TPM connector ("System board components" o

Pagina 131 - Technical support

Hardware options installation 87 Retaining the recovery key/password The recovery key/password is generated during BitLocker™ setup, and can be save

Pagina 132 - Technical support 132

Hardware options installation 88 In addition to the supplied items, you may need: • T-10 Torx screwdriver • T-15 Torx screwdriver To convert a tow

Pagina 133 - Customer Self Repair

Hardware options installation 89 c. Slide them back and away from the chassis.

Pagina 134 - Technical support 134

Component identification 9 Rear panel components Item Description 1 Power supply bay 2 2 Keyboard connector 3 Power supply bay 1 (populated)

Pagina 135 - Reparo feito pelo cliente

Hardware options installation 90 6. Install the foot blanks. 7. Remove the access panel (on page 26). 8. Align the pins on the rack bezel with th

Pagina 136 - Technical support 136

Configuration and utilities 91 Configuration and utilities Configuration tools SmartStart software SmartStart is a collection of software that optim

Pagina 137 - Technical support 137

Configuration and utilities 92 refer to the SmartStart Scripting Toolkit User Guide on the HP website (http://h18004.www1.hp.com/products/servers/ma

Pagina 138 - Technical support 138

Configuration and utilities 93 NOTE: If the boot drive is not empty or has been written to in the past, ORCA does not automatically configure the

Pagina 139 - Acronyms and abbreviations

Configuration and utilities 94 6. Press the Enter key. 7. Press the Esc key to exit the current menu or press the F10 key to exit RBSU. For more in

Pagina 140

Configuration and utilities 95 • Displays on-screen tips for individual steps of a configuration procedure • Beginning with ACU version 8.28.13.0,

Pagina 141

Configuration and utilities 96 WARNING! WARNING! WARNING! The serial number is loaded into the system during the manufacturing process and should NO

Pagina 142 - Index 142

Configuration and utilities 97 Integrated Lights-Out 2 technology The iLO 2 subsystem is a standard component of selected ProLiant servers that prov

Pagina 143 - Index 143

Configuration and utilities 98 USB support and functionality USB support HP provides both standard USB 2.0 support and legacy USB 2.0 support. Stand

Pagina 144 - Index 144

Configuration and utilities 99 HP Insight Diagnostics Online Edition is a web-based application that captures system configuration and other related

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