
CAUTION: Make sure that the new eld and values are entered exactly as shown here. Use the quote
marks that the editor generates. Do not copy and paste from this document because incorrect characters
cause the HPWJA service to fail at startup. Observe all the rules regarding XML editing. If the les are
incorrectly formatted, the HP Web Jetadmin XML parser fails.
4. Change the <value>xxx.xxx.xxx.xxx</value> entry to the correct HP Web Jetadmin server IP
address through which the device can communicate.
5. Select File
> Save As.
6. On the Save as window, navigate to the following directory on the HP Web Jetadmin server host:
C:\Windows\ServiceProles\NetworkService\AppData\Local\HP
Inc\HPWebJetadmin\WjaService\cong
7. In the File name
text box, enter
HP.Imaging.Wjp.Alerts.Library.AlertsHelpers.config.xml.
8. From the
Save as type drop-down list, select All Files (*.*).
9. Click Save
.
10. Start the HPWJA service by using Windows Service Manager.
HP Web Jetadmin now uses the IP address specied during SNMP traps registration. You must update any SNMP
traps registr
ations created prior to this procedure by using the HP Web Jetadmin Conguration feature or by
creating additional alerts subscriptions.
HP Web Jetadmin Web Service
The HP Web Jetadmin web or HTTP service uses the server IP addresses for various reasons, including
communicating with o
ther processes, nodes, services, and the IP address of the actual HTTP server. In rare
cases, HP Web Jetadmin detects the incorrect IP address on multi-homed systems. A conguration le that
includes the HP Web Jetadmin IP address is built during the rst HPWJA service startup. Follow these steps to
correct the IP address value in the conguration le:
1. Stop the HPWJA service by using Windows Service Manager.
CAUTION: Be careful when stopping the HPWJA service. There might be critical tasks running. To view the
running tasks in HP Web Jetadmin, go t
o Application Management > Overview > Application Management -
Active Tasks. To view the client logins in HP Web Jetadmin, go to Application Management > Overview >
Client Management - Active Clients.
2. Open Notepad or a simil
ar text editor that has the appropriate create and edit permissions.
3. Select File
> Open.
4. On the Open
window, navigate to the following directory:
C:\Windows\ServiceProles\NetworkService\AppData\Local\HP Inc\HPWebJetadmin\WjaService\cong
5. Open the HP.Imaging.Wjp.Core.WebServer.cong.xml le.
6. Find the fol
lowing portion of the le:
<property name="HostIPv4Address">
<type>HP.Imaging.Wjp.Sdk.Core.Framework.ConfigurationItemString
</type>
<value>xxx.xxx.xxx.xxx</value>
</property>
20 Install and Set Up HP Web Jetadmin ENWW
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