HP Sprout Manuale Utente Scaricare il pdf (Pagina 44)

Touch mat problems

Projection remains when the touch mat is removed.

1. Restart HPPCSERVICE:

a. Press ctrl+alt+delete.

b. Click Task Manager, and then click the Services tab.

c. In the Name column, click HPPCSERVICE.

d. Right-click HPPCSERVICE, and then select Stop.

e. Right-click HPPCSERVICE, and then select Start.

2. Click the Power icon, and then click Restart.

– or –

Press and hold the power button on Sprout for 5 or more seconds to turn o Sprout, and then press the

power button to turn on Sprout.

Projection does not come back when the touch mat is connected again.

1. If the touch mat workspace icon is amber, touch the icon to enable the projector. When the projector is

on, the icon is white.

2. Remove the touch mat, and remove any debris from the touch mat or the connector that would interrupt

the connection.

– or –

Clean the touch mat and the connector with a cloth.

3. Click the Power icon, and then click Restart. Or,

– or –

Press and hold the power button on Sprout for 5 or more seconds to turn o Sprout, and then press the

power button to turn on Sprout.

The touch mat is not registering touches.

1. If the touch mat workspace icon is amber, touch the icon to enable the projector. When the projector is

on, the icon is white.

2. Remove the touch mat, and remove any debris from the touch mat or the connector that would interrupt

the connection.

– or –

Clean the touch mat and the connector with a cloth.

3. Click the Power icon, and then click Restart.

– or –

Press and hold the power button for 5 or more seconds to turn o Sprout, and then press the power

button to turn on Sprout.

4. Remove any metal objects from the touch mat.

38 Chapter 10 Troubleshooting

1 2 ... 39 40 41 42 43 44 45 46 47 48 49 50 51 52

Nessun commento

HP Sprout Manuale Utente Pagina 44