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getsysinfo.sh (current version: 9.23, 21.10.2014 )

Latest revision of this document is also available on HP Support Center.

getsysinfo.sh is a data collection shell (ksh) script for HP-UX (≥ 10.20) used by Hewlett Packard

hardware support for Business Critical Server (BCS).

It collects diagnostic data for hardware troubleshooting from a running HP 9000 or Integrity

Server.

The script is optimized for small output and reliability even on systems with bad hardware. It not

only collects various log files, but also runs some common commands to obtain additional

troubleshooting information.

The result is a gzip`ed tar archive that can be viewed with WinZIP, tar/gzip or other tools. The

default output filename (can be changed with the -n option) is:

/tmp/sysinfo_hostname_timestamp.tgz

Some of the raw binary log files in the sysinfo.tgz archive need special viewers and can only be

analyzed by HP support.

New since Version 9.0 is the built in data collection from Onboard Administrators (option -oa) via

telnet. In addition to this getsysinfo.sh can now call the additional data collectors

hpmpl.286.jar - java tool to collect data from iLO Management Processors (MP) : option -mp

sd2collect.pl - perl script for data collection from Superdome 2 OA: option -sd2

sginfo -shell script to obtain Service Guard related information.

Note that these additional tools have to be present in the local directory unless you have one of the

embedded getsysinfo versions (getsysinfo.sd2.sh, getsysinfo.mp.sh, getsysinfo.all.sh) which have

one or all tools embedded as a shar archive.

Syntax (run as root !)

ksh ./getsysinfo.sh [options]

default output will be written to /tmp/sysinfo_hostname_timestamp.tgz

Options (no option is needed unless HP support asks to use a specific option)

-a : get all information except -diag (-h -f -san -xp -p -net -d)

-s : secure, use only non hanging (script hangs) commands

-h : get all files from /var/tombstones directory instead only those

: younger than 180 days.Collect SFM history and SAL records

-f : do not truncate some of the logfiles to 1024 kB

-f "regexp" : filter syslog files with regexp (Example: "inetd|ftpd")

-sh : make shell archive /tmp/sysinfo_hostname_timestamp.shar (ascii)

-u : uuencoded tgz file => /tmp/sysinfo_hostname_timestamp.uu (ascii)

-n FN: explicitly set output filename to FN

-d : bdf / diskinfo from all disks (scsimgr get_info on 11.31)

-san : capture fcddiag (or td-,fclp-,fcocdiag)

-net : capture netfmt /var/adm/nettl.LOG000

-p : include information from print_manifest

-diag: capture additional data for diagnostics SW troubleshooting

-diag -diag: capture more diag data - Huge Output may be the result !!!

-sas : force running of sasmgr

-sw : capture additional information needed for software support

-c [all|N] : run crashinfo on last N or all crashdumps (<180 days)

-xp : get information about XP diskarrays with xpinfo (may take long)

-oa : capture show all etc. from onboard administrator (OA) via telnet

-x file : capture file as additional information

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Sommario

Pagina 1 - Syntax (run as root !)

getsysinfo.sh (current version: 9.23, 21.10.2014 )Latest revision of this document is also available on HP Support Center.getsysinfo.sh is a data coll

Pagina 2 - What options should I use ?

-x 'exec:command' : log the output of command to file addcmds.logOnly if external script hpmpl.jar is in same dir or with getsysinfo.mp.sh o

Pagina 3 - How big is the output ?

To also capture MP or OA data (C3000,C7000, Superdome 2) via network:ksh getsysinfo.all.sh -mp (java >1.5 needed, only for getsysinfo.mp.sh/gets

Pagina 4 - What is collected ?

What is collected ?The /tmp/sysinfo_hostname_date.[shar|tgz|uu] file contains the following Files: bdf_swapinfo.txt Output of bdf and swapinfo -tamboo

Pagina 5

rst.log RST event.log file /var/opt/resmon/log/rst.logsas.txtsasdiag like information about SAS disks and cards connected to LSI SAS HBAs(improved own

Pagina 6 - With sd2collect.pl

getsysinfo.sh -mp -mpopt “-ssh -oamp 12” List of all HPMPL options for use with -mpoptgetsysinfo.sh -mp -mpopt “<list of options>”HPMPL Options

Pagina 7

getsysinfo.sh -sd2 -sd2opt “-d MM/DD/YY” # get only data from after that dategetsysinfo.sh -sd2 -sd2opt “hostname user password”Note: by default, sd2c

Pagina 8 - Can I modify the script ?

Examples:ksh getsysinfo.sh -x /var/adm/syslog/mail.log=> addfile__var_adm_syslog_mail.logksh getsysinfo.sh -x /var/adm/sw/sw*.log-x 'exec:comm

Pagina 9

#better do not change parameters below here unless you know what you are doing#Integrity checkNote: when the script is modified and the CKSUM: line is