HP LD4220tm and LD4720tmDigital Signage Touch DisplaysUser Guide
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48. S/W Version (Command: f z)Check the software version.Transmission[f][z][][Set ID][][Data][Cr][Data] FFH: ReadAcknowledgement[z][][Set ID][][OK/NG]
IR codesUse this method to connect your wired remote control port on the display.Remote Control IR CodeOutput waveform● Single pulse, modulated with 3
●Bit “1”0.56 ms2.24 msFrame interval: TfThe waveform is transmitted as long as a key is depressed.IR Codes TableCode(Hex )Function Note40 Up arrow ▲ R
Code(Hex )Function Note19 Number Key 9 R/C Button79 ARC (MARK) R/C Button (Discrete IR Code)02 Vol+ R/C Button03 Vol– R/C ButtonE0 BrightΛ (Page UP) R
D Agency regulatory noticesFederal Communications Commission noticeThis equipment has been tested and found to comply with the limits for a Class B di
For questions regarding this FCC declaration, contact:Hewlett Packard CompanyP. O. Box 692000, Mail Stop 510101Houston, Texas 77269-2000Or, call (281)
German ergonomics noticeHP products which bear the “GS” approval mark, when forming part of a system comprising HP brandcomputers, keyboards and monit
Product environmental noticesMaterials disposalThis HP product contains mercury in the fluorescent lamp in the display LCD that might requirespecial h
11363-200611363-2006Turkey EEE regulationIn Conformity with the EEE RegulationEEE Yönetmeliğine UygundurUkraine Restriction of Hazardous SubstancesОбл
1 Product featuresHP Digital Signage touch modelsThe HP LCD digital signage displays have a wide-aspect active matrix thin-film transistor (TFT) panel
●RGB (VGA) cable● USB cable for touch functionalityOptional accessoriesOptional accessories (purchased separately) might vary depending on the model.●
2 Safety and maintenance guidelinesImportant safety informationA power cord is included with the display. If another cord is used, use only a power so
●Be sure the total ampere rating of the products connected to the outlet does not exceed thecurrent rating of the electrical outlet, and the total amp
Cleaning the display1. Turn off the display and unplug the power cord from the back of the unit.2. Dust the display by wiping the screen and the cabin
3 Setting up the displayTo set up the display, ensure that the power is turned off to the display, media player/computersystem, and other attached dev
2. Place a soft cloth on the table and place the display with the screen facing downward. Connectthe stand as shown in the following figure.Figure 3-3
3. Use the screws to secure the stand on the rear side of the product as shown in the figure.Figure 3-5 HP LD4220tm—Securing the stand to the display
Connecting the speakers (sold separately)1. Mount the speakers onto the display.Figure 3-7 Mounting the speakers2. Use the four Taptite D3 x 12 mm (0
© 2011 Hewlett-Packard DevelopmentCompany, L.P. The information containedherein is subject to change without notice.The only warranties for HP product
3. After installing the speakers, use the cable holders and cable ties (available on select models) tosecure the speaker cables.Figure 3-9 Using the
4. After installing the speakers, connect to the SPEAKER input terminal by connecting the propercolor match for the left and right speakers.Figure 3-1
Using the remote controlInserting the batteries1. Slide off the battery cover.2. Insert the batteries with correct polarity (+/-).3. Close the battery
Identifying remote control buttonsFigure 3-14 Remote control buttonsPAGEINPUTENERGYSAVINGMARKARCONOFFOKUSBMONITORPSMAUTOMUTEBRIGHTNESSMENUIDBACKTILEO
Component Function11 BACK Navigates one step back in an interactive application12 ID ON or OFF Enables the display lock13 USB menu controlbuttonsUse w
Identifying display componentsThe components of the display and their functions are identified in the following sections.Display componentsFigure 3-15
Display control panelFigure 3-17 HP LD4220tm—Display control panel1 2 3 4 5 6 7 8Figure 3-18 HP LD4720tm—Display control panel1 2 3 4 5 6 7 8Compone
Display portsFigure 3-19 Display portsComponent Function1 Power cord receptacle Power cord receptacle to connect the display to an electrical outlet.
Security cable provision—To help prevent theft, a security cable provision is available on the rear ofthe display. The cable and lock required to conn
Connecting to external devices1. Be sure that the display, media player/computer, and all attached devices are turned off.2. Connect the signal input
About this guideThis guide provides information on setting up the display, installing drivers, using the On-ScreenDisplay menu, troubleshooting, and t
4. Connect the AC power cord to the AC-IN connector on the rear of the display and the other endto an electrical outlet. Before connecting the power c
6. Turn on the media player/computer.7. Select an input signal:Press the INPUT button on the remote control to open the Input List, select the appropr
Connecting DisplayPort (480p/576p/720p/1080i/1080p)1. Connect the DisplayPort cable to the DP IN port on the display and to the DisplayPort OUT porton
●Connect an HDMI to DVI signal cable to the HDMI/DVI port on the display, and then to theDVI port on the media player/computer.For AUDIO input from th
Connecting LANThe LAN input on the display can connect to a media player/computer, a router (switch), or anIntranet. A LAN connection with the display
Connecting the USB (Universal Serial Bus) cableUse the touch screen functionality by connecting the display and the media player/computer with aUSB ca
Figure 3-33 Daisy chain connection—DisplayPort for video input signalDisplay InDisplay OutDisplay InDisplay OutDisplay InDisplay OutDisplay InDisplay
4 Operating the displaySoftware and utilitiesHP displays are Plug-and-Play with Windows® XP, Windows Vista™, and Windows 7 operatingsystems, so you do
Installing the .INF and .ICM filesYou can install the .INF and .ICM files from the CD or download them from the HP displays supportwebsite.Installing
Using the auto-adjustment function (RGB INPUT sourceonly)You can optimize the screen performance by using the AUTO/SET button on the display (AUTObutt
iv About this guide ENWW
Using the remote control to adjust the OSDUse the OSD to adjust the screen image based on your viewing preferences. To access the OSD, dothe following
OSD menu selectionsThe following table lists the On-Screen Display (OSD) menu selections and their functionaldescriptions.Icon Main menu Submenu Descr
Icon Main menu Submenu Description◦Color—Adjusts the color to desired level.◦Tint—Adjusts the tint to a desired level.NOTE: If the Picture Mode settin
Icon Main menu Submenu Description Expert 1 andExpert 2 ControlSelect from the following settings:●Dynamic Contrast—Optimizes the contrastautomatica
Icon Main menu Submenu Description Speaker Adjusts internal speaker status (speakers sold separately).To use this feature, select On; to turn off th
Icon Main menu Submenu Description Network Setup Select the method of assigning an IP address to the display.IP Mode options:●DHCP—Allows the displa
Icon Main menu Submenu Description Lock System Enables the USB security function to prevent the playing ofunauthorized files from a USB storage devi
3. Press the right arrow ► button, and then use the down arrow ▼ or up arrow ▲ button to set thehour (00h–23h).4. Press the right arrow ► button, and
Auto OffTo set the display to switch to the off mode automatically after 15 minutes if Auto Off is active andthere is no input signal:1. Press the MEN
Using ISM MethodDisplaying a static image on the screen for a prolonged period of time could result in burn-in or imagesticking. To avoid burn-in or i
Table of contents1 Product features ...
Each display must be connected to every other display, using either RGB IN/RGB OUT or DP IN/DPOUT as shown in the following figure. If you want to iss
5 Operating the touch screenPlug and play (Microsoft Windows 7 and Windows Vista)When you connect the USB cable between the monitor and a computer wit
To Uninstall the Touch Monitor driver:1. Select Start > Programs > MultiTouch Driver > Uninstall MultiTouch Driver, then click Yesto confirm
3. Release your finger after the black crosshair turns green.4. Repeat step 2 for the other 3 crosshairs.Customizing the touch screenYou can customize
Upgrading the firmwareHP provides firmware upgrades so that your system can take advantage of the latest technologyavailable. If you are encountering
6 Multi-Display touch screen setupMulti-display touch screen setup allows up to four displays connected to one media player/computerto be touch screen
7 Using the HP Media Sign PlayerWhen you insert a USB storage device into the USB port in the back of the display, the EnterPassword dialog box appear
Options on full-sized photo view● Slideshow—Starts the HP Media Sign Player. Only the files marked or selected are playedunless there are no files mar
Music selection and menu options:The Play ►, Pause II, Stop , Reverse ◄◄, and Forward ►► buttons on the remote control arealso available to use when
●Playing a video via a USB connection that does not support high speed might not work properly.● USB storage devices below USB 2.0 are supported as we
Installing from the CD ... 28Downloading from the
A TroubleshootingSolving common problemsThe following table lists possible problems, the possible cause of each problem, and therecommended solutions.
Problem Possible cause SolutionThe screenlooks abnormal;screen positionis wrong.Screen is out ofadjustment.D-sub analog signal - press the AUTO button
Problem Possible cause SolutionTouch functionis notrecognizedusing WindowsXP.Windows XPdriver is notinstalled.To use the touch function in Windows XP,
B Technical specificationsNOTE: All performance specifications are provided by the component manufacturers. Performancespecifications represent the hi
Table B-1 Specifications (continued) LD4220tm LD4720tmResolution—maximumRGB 1920 x 1080 @ 60 Hz 1920 x 1080 @ 60 HzHDMI/DVI 1920 x 1080 @ 60 Hz(if s
HP LD4220tm dimensions (with optional stand andspeakers)Figure B-1 HP LD4220tm—Front and side viewFigure B-2 HP LD4220tm—Back viewENWW HP LD4220tm d
HP LD4720tm dimensions (with optional stand andspeakers)Figure B-3 HP LD4720tm—Front and side viewFigure B-4 HP LD4720tm—Back view56 Appendix B Te
Recognizing preset display resolutionsThe display resolutions listed below are the most commonly used modes and are set as factorydefaults. This displ
NOTE: DTV/PC selection on HDMI/DVI inputs is available for media player/computer resolutions—640 x 480/60 Hz, 1280 x 720/60 Hz, 1920 x 1080/60 Hz and
C Command referenceUse this method to connect several products to a single PC. You can control several products at atime by connecting them to a singl
Appendix B Technical specifications ... 53HP
Communication parameter● Baud Rate—9600 baud rate (UART)●Data Length—8 bit●Parity Bit—None● Stop Bit—1 bit●Flow Control—None●Communication Code—ASCII
COMMAND1 COMMAND2 DATA1 DATA2 DATA325. Tile ID Set d i 00H–19H 26. Natural Mode (In Tile Mode) d j 00H–01H 27. Picture Mode (PSM) d x 00H–06H
*[Command 1] First command (k, j, m, d, f, x)*[Command 2] Second command (a to z)*[Set ID] Set up the Set ID number of product. range: 01H to 63H. by
To show the status of Power On/Off.Transmission[k][a][][Set ID][][FF][Cr]Acknowledgement[a][][Set ID][][OK][Data][x][Data] 0: Power Off1: Power OnENWW
02. Input Select (Command: b) (Main Picture Input)To select input source for the Set.You can also select an input source using the INPUT button on the
03. Aspect Ratio (Command: c) (Main picture format)To adjust the screen format.You can also adjust the screen format using the ARC (Aspect Ratio Contr
05. Volume Mute (Command: e)To control On/Off of the Volume Mute.Transmission[k][e][][Set ID][][Data][Cr][Data] 0: Volume Mute On (Volume Off)1: Volum
Real data mapping 0: Step 0:A: Step 10:F: Step 1510: Step 16:64: Step 10007. Contrast (Command: g)To adjust screen contrast. You can also adjust the c
08. Brightness (Command: h)To adjust screen brightness. You can also adjust the brightness in the Picture menu.Transmission[k][h][][Set ID][][Data][Cr
Real data mapping 0: Step 0:A: Step 10:F: Step 1510: Step 16:64: Step 100Acknowledgement[i][][Set ID][][OK][Data][x][Data] Min: 00H to Max: 64H(Hexade
27. Picture Mode (Command: d x) ... 7828. Sound Mode (Command: d y )
Acknowledgement[j][][Set ID][][OK][Data][x][Data] Red: 00H to Green: 64HTint real data mapping 0: Step 0 to Red:64: Step 100 to Green11. Sharpness (Co
12. OSD Select (Command: l)To control OSD on/off to the set.Transmission[k][l][][Set ID][][Data][Cr][Data] 0: OSD Off1: OSD OnAcknowledgement[l][][Set
14. Balance (Command: t)To adjust the sound balance.Transmission[k][t][][Set ID][][Data][Cr][Data] Min: 00H to Max: 64H(Hexadecimal code)00H: Step L50
[Data] 0: Medium1: Cool2: Warm16. Abnormal state (Command: z)Abnormal State: Used to Read the power off status when Stand-by mode.Transmission[k][z][]
AcknowledgementPagina[][Set ID][][OK][Data][x]18. Auto Configure (Command: j u)To adjust picture position and minimize image shaking automatically. It wo
20. Tile Mode (Command: d d)Change a Tile Mode.Transmission[d][d][][Set ID][][Data][x][Data] Description00 or 11 Tile mode is off.12 1 x 2 mode (colum
Transmission[d][f][][Set ID][][Data][x][Data] Min: 00H to Max: 14H00H: Step -10 (Left)14H: Step 10 (Right)Acknowledgement[f][][Set ID][][OK/NG][Data][
Transmission[d][h][][Set ID][][Data][x][Data] Min: 00H to Max: 64HReal data mapping 0: Step 0:A: Step 10:F: Step 1510: Step 16:64: Step 100Acknowledge
[d][j][][Set ID][][Data][x][Data] 0: Natural Off1: Natural Onff: Read StatusAcknowledgement[j][][Set ID][][OK/NG][Data][x]27. Picture Mode (Command: d
[d][y][][Set ID][][Data][X]Data StructureData (Hex) MODE01 Standard02 Music03 Cinema04 Sport05 GameAcknowledgement[y][][Set ID][][OK/NG][Data][x]29. F
German ergonomics notice ... 96Japanese n
Transmission[d][l][][Set ID][][Data][x][Data] Data is always FF (in Hex)Acknowledgement[l][][Set ID][][OK/NG][Data][x][Data] The data means used hours
AcknowledgementPagina[][Set ID][][OK/NG][Data][x][Data] 0: Lamp Fault1: Lamp OK2: N/A(DPM/Power Off)33. Auto volume (Command: d u)Automatically adjust th
34. Speaker (Command: d v)Turn the speaker on or off.Transmission[d][v][][Set ID][][Data][x][Data] 0: Off1: OnAcknowledgement[v][][Set ID][][OK/NG][Da
When reading data, FFH is inputted for [Data1], [Data2] and [Data3]. In other cases, all are treated asNG.36. On Timer (On/Off Timer) Time (Command: f
[d][][Set ID][][OK][Data1][Data2][Data3][x]37. Off Timer (On/Off Timer) Time (Command: f e)Set Off Timer.Transmission[f][e][][Set ID][][Data1][][Data2
Acknowledgement[e][][Set ID][][OK][Data1][Data2][Data3][x]38. Scheduling Input select (Command: f u) (Main Picture Input)To select input source for TV
Transmission[f][f][][Set ID][][Data][Cr][Data] 0: Off1: 102: 203: 304: 605: 906: 1207: 1808: 240Acknowledgement[f][][Set ID][][OK/NG][Data][x]40. Auto
[Data] 00H to 64H (Data value)Real data mapping 0: Step 0:A: Step 10:F: Step 1510: Step 16:64: Step 100Acknowledgement[h][][Set ID][][OK/NG][Data][x]4
43. DPM Select (Command: f j)Set the DPM (Display Power Management) function.Transmission[f][j][][Set ID][][Data][Cr][Data] 0: Off1: OnAcknowledgement
[Data] 0: Off1: (static level 1)2: (static level 2)3: (static level 3)Acknowledgement[I][][Set ID][][OK/NG][Data][x]46. Power Indicator (Command: f o)
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