Hp Surestore 5200ex series Optical Disk Drives Manuale Utente Scaricare il pdf (Pagina 38)

3-10 Chapter 3

Operating the Disk Drive

Troubleshooting

Problem What to Do

Unable to write to a

disk (continued) • Eject the disk and check that the disk is a rewritable disk

and that the write-protect tab is in the “write” position.

• Try writing to another, similar disk.

• Is the environment dusty? If you are not having the same

problems with other disks, you may want to clean the disk.

See “Cleaning Disks” at the end of Chapter 2.

• If steps above are unsuccessful, further information may be

on the optical web site at

www.hp.com/isgsupport/optical/index.html

• If an answer is not on the web site, go to Appendix A for

further support information.

Disk “reads” are

slow • Is the environment dusty? If you are not having the same

problems with other disks, you may want to clean the disk.

See “Cleaning Disks” at the end of Chapter 2.

• If cleaning does not correct the problem, further information

may be on the optical web site at

www.hp.com/isgsupport/optical/index.html

• If an answer is not on the web site, go to Appendix A for

further support information.

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Hp Surestore 5200ex series Optical Disk Drives Manuale Utente Pagina 38