
2. Find the following section:
<property name="NumDiscoveryLogs">
<type>HP.Imaging.Wjp.Sdk.Core.Framework.ConfigurationItemString
</type>
<value>2</value>
</property>
3. Change the <value> entry to the required number of log files.
4. Restart the HP Web Jetadmin service (HP WJA Service).
After discovery logging is enabled, PC-connected device discoveries add entries to the log files that
are available in the following directory:
C:\Documents and Settings\NetworkService\Local Settings\Application Data\HP
Inc\HPWebJetadmin\WjaService\DiscoveryLog
Each time HP Web Jetadmin contacts an address to determine the presence of a PC-connected
device, it adds an entry to this log (Figure 7). Log entries indicate which method of discovery was
attempted (HP SNMP Proxy Agent vs. WMI) and the result (such as no SNMP response, bad WMI
credentials, and discovered devices).
Error logging and troubleshooting HPWS Proxy Agent
Change the settings in the ProxyService.config.xml file.
The settings in the ProxyService.config.xml file determine the behavior of HP WS Pro Proxy Agent. The
ProxyService.config.xml file and the corresponding log files (HPWSProxyServiceLog.log and
DeviceManager.log) are located in one of the following directories:
• On a 32-bit operating system:
C:\Program Files\HP Inc\HPWSProxy\bin\
• On a 64-bit operating system:
C:\Program Files (x86)\Hewlett-Packard Company\HPWSProxy\bin\
—Discovery logging
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