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http://www.3com.com/
Part No. 990-0049-00
Published June 2001
SuperStack
®
3
Server Load Balancer
Server Load Balancer Plus
User Guide
3C16120
3C16121
slb_gsg.bk Page 1 Thursday, May 31, 2001 8:57 AM
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Sommario

Pagina 1 - User Guide

http://www.3com.com/Part No. 990-0049-00Published June 2001SuperStack® 3Server Load BalancerServer Load Balancer PlusUser Guide3C161203C16121slb_gsg.b

Pagina 2 - 95052-8145

10 ABOUT THIS GUIDEslb_gsg.bk Page 10 Thursday, May 31, 2001 8:57 AM

Pagina 3 - CONTENTS

1INTRODUCING THE SERVER LOAD BALANCER This chapter contains introductory information about the SuperStack® 3 Server Load Balancer and the SuperStack 3

Pagina 4 - 3 SETTING UP FOR MANAGEMENT

12 CHAPTER 1: INTRODUCING THE SERVER LOAD BALANCERAbout the Server Load Balancer The SuperStack® 3 Server Load Balancer and Server Load Balancer Plus

Pagina 5 - C TECHNICAL SUPPORT

Server Load Balancer — Front View Detail 13Server Load Balancer — Front View Detail Figure 1 Server Load Balancer — front view Ports The Server Loa

Pagina 6 - REGULATORY NOTICES

14 CHAPTER 1: INTRODUCING THE SERVER LOAD BALANCERLEDs Table 5 lists LEDs visible on the front of the Server Load Balancer, and how to read their stat

Pagina 7 - ABOUT THIS GUIDE

Server Load Balancer — Rear View Detail 15Server Load Balancer — Rear View DetailFigure 2 Server Load Balancer — rear viewUnit InformationLabelThe l

Pagina 8 - Ta b l e 2 Text Conventions

16 CHAPTER 1: INTRODUCING THE SERVER LOAD BALANCERCAUTION: The Server Load Balancer can only use a SuperStack Advanced Redundant Power System output.W

Pagina 9 - Related Documentation 9

2INSTALLING THE SERVER LOAD BALANCERThis chapter contains the information you need to install and set up the Server Load Balancer. It covers the follo

Pagina 10 - 10 ABOUT THIS GUIDE

18 CHAPTER 2: INSTALLING THE SERVER LOAD BALANCERPackage Contents Your shipping container should contain the following items: Server Load Balancer (3

Pagina 11 - BALANCER

Rack-mounting 19Rack-mounting The Server Load Balancer is 1.5U and fits in most standard 19-inch racks. However, if you are connecting the Server Load

Pagina 12 - Load Balancer

3Com Corporation5400 Bayfront Plaza Santa Clara, California 95052-8145Copyright © 2001, 3Com Technologies. All rights reserved. No part of this docume

Pagina 13 - View Detail

20 CHAPTER 2: INSTALLING THE SERVER LOAD BALANCERYou must use the screws supplied with the mounting brackets. Damage caused to the unit by using incor

Pagina 14 - Ta b l e 5 LED Behavior

The Power-up Sequence 21The Power-up SequenceThe following sections describe how to get your Server Load Balancer powered-up and ready for operation.W

Pagina 15 - Balancer — Rear

22 CHAPTER 2: INSTALLING THE SERVER LOAD BALANCERSolving Problems Indicated by LEDsTable 7 contains a list of problems and suggested solutions if the

Pagina 16 - Network Supervisor

3SETTING UP FOR MANAGEMENTThis chapter explains the management methods used for managing a Server Load Balancer, and details the steps required before

Pagina 17 - INSTALLING THE SERVER LOAD

24 CHAPTER 3: SETTING UP FOR MANAGEMENTMethods of Managing the Server Load BalancerYou can manage a Server Load Balancer using one of the following me

Pagina 18 - Choosing a Suitable

Assigning an IP Address 253 Hit <Return>. At the login: prompt, enter admin. The Server Load Balancer provides two levels of access, admin and m

Pagina 19 - Rack-mounting 19

26 CHAPTER 3: SETTING UP FOR MANAGEMENT5 You are prompted to enter the following information:a a unit IP addressb a default routec the local timed the

Pagina 20 - Top of Each Other

4WORKING WITH THE WEB INTERFACEThis chapter describes how to access and use the web interface. It covers the following topics: Choosing a Browser Ac

Pagina 21 - Sequence

28 CHAPTER 4: WORKING WITH THE WEB INTERFACEChoosing a Browser To display the Web interface correctly, use one of the following Web browsers: Netsca

Pagina 22 - Indicated by LEDs

Choosing a Browser 29Installing the JRE forNetscape NavigatorIf you are using Netscape Navigator for your browser and do not have the Java Runtime Env

Pagina 23 - SETTING UP FOR MANAGEMENT

CONTENTSABOUT THIS GUIDEConventions 8Related Documentation 9Product Registration 9Documentation Comments 91 INTRODUCING THE SERVER LOAD BALANCERAbout

Pagina 24 - ■ A default route

30 CHAPTER 4: WORKING WITH THE WEB INTERFACEAccessing the Web InterfaceTo access the Web interface over the network, complete the following steps:1 En

Pagina 25

Using the Web Interface 31Using the Web InterfaceThe Web interface is made up of three areas: The BannerThis is always displayed at the top of the br

Pagina 26

32 CHAPTER 4: WORKING WITH THE WEB INTERFACESummary View The Summary View displays the latest information for the Server Load Balancer.The Summary Vie

Pagina 27 - INTERFACE

Using the Web Interface 33Device View The Device View contains a mimic of the Server Load Balancer. The device mimic is an interactive representation

Pagina 28

34 CHAPTER 4: WORKING WITH THE WEB INTERFACEFigure 8 Device ViewControl ButtonsBeneath the device mimic are three control buttons that you can use t

Pagina 29 - Choosing a Browser 29

Using the Web Interface 35Logical View The Logical View presents a graphical view of the Server Load Balancer configuration. This view is used to conf

Pagina 30 - Interface

36 CHAPTER 4: WORKING WITH THE WEB INTERFACEIn addition to the blocks, there are three buttons that can be used to assign permissions, and server and

Pagina 31 - Using the Web

Using the Web Interface 37Help View The Help view contains important information on Web Browser and PC platform combinations that are recommended when

Pagina 32 - Figure 7 Summary View

38 CHAPTER 4: WORKING WITH THE WEB INTERFACESetting up SNMP ManagementYou can manage a Server Load Balancer using any Network Manager running the Simp

Pagina 33 - Using the Web Interface 33

Upgrading Operating Software 39Upgrading Operating SoftwareYou can upgrade the management software using the Software Upgrade window.CAUTION: It is su

Pagina 34 - Ta b l e 8 Color Key Codes

3 SETTING UP FOR MANAGEMENTMethods of Managing the Server Load Balancer 24Assigning an IP Address 244 WORKING WITH THE WEB INTERFACEChoosing a Browser

Pagina 35 - Figure 9 Logical View

40 CHAPTER 4: WORKING WITH THE WEB INTERFACEslb_gsg.bk Page 40 Thursday, May 31, 2001 8:57 AM

Pagina 36

5CONFIGURING NON-REDUNDANT SERVER LOAD BALANCINGIn this chapter, a typical non-redundant server load balancing scenario is presented, with instruction

Pagina 37 - Figure 10 Help View

42 CHAPTER 5: CONFIGURING NON-REDUNDANT SERVER LOAD BALANCINGServer Load Balancing Configuration ExampleFigure 11 displays a network configuration of

Pagina 38 - Management

Configuring for Non-redundant Server Load Balancing 43Configuring for Non-redundant Server Load BalancingYou must complete the steps in the Getting St

Pagina 39 - Operating Software

44 CHAPTER 5: CONFIGURING NON-REDUNDANT SERVER LOAD BALANCING3 Enter a descriptive name, such as Non-redundant SLB, in the Name field.4 Enter the name

Pagina 40

6CONFIGURING REDUNDANT SERVER LOAD BALANCINGIn this chapter, a typical redundant server load balancing scenario is presented, with instructions for co

Pagina 41 - SERVER LOAD BALANCING

46 CHAPTER 6: CONFIGURING REDUNDANT SERVER LOAD BALANCINGRedundant Server Load Balancing Configuration ExampleFigure 12 shows how two Server Load Bala

Pagina 42 - Configuration

Configuring for Active-Passive Redundancy 47Configuring for Active-Passive RedundancyYou m ust complete the Getting Started wizard to configure the Se

Pagina 43 - Non-redundant

48 CHAPTER 6: CONFIGURING REDUNDANT SERVER LOAD BALANCING7 Select the serial number of Device B. In this case, this is the second Server Load Balancer

Pagina 44

Configuring for Active-Active Redundancy 49Configuring for Active-Active RedundancyYou m ust complete the Getting Started wizard to configure the Serv

Pagina 45 - CONFIGURING REDUNDANT

Redundant Configuration 56Adding a Cache 57Assigning Caches to Services 57Showing Status and Deleting the Cache 58Creating a Cache Profile (Optional)

Pagina 46 - Load Balancing

50 CHAPTER 6: CONFIGURING REDUNDANT SERVER LOAD BALANCING7 Select the serial number of the peer device. In this case, the peer device is the second Se

Pagina 47 - Redundancy

Setting Redundancy Settings 51Active-Active DeviceAllocationActive-Active device allocation can only be performed when the Server Load Balancer has be

Pagina 48

52 CHAPTER 6: CONFIGURING REDUNDANT SERVER LOAD BALANCINGslb_gsg.bk Page 52 Thursday, May 31, 2001 8:57 AM

Pagina 49 - Active-Active

7CONFIGURING CACHE REDIRECTIONIn this chapter, a typical application redirection scenario is presented, with directions for configuring the Server Loa

Pagina 50

54 CHAPTER 7: CONFIGURING CACHE REDIRECTIONCache Redirection Configuration ExampleFigure 13 illustrates a sample network configuration for cache redir

Pagina 51 - Settings

Defining a Cache Subnet 55Defining a Cache SubnetBefore you can add a cache, you need to have defined at least one cache subnet.The cache subnet canno

Pagina 52

56 CHAPTER 7: CONFIGURING CACHE REDIRECTIONRedundantConfigurationThe following steps describe how to create a cache subnet if you are configured for r

Pagina 53 - REDIRECTION

Adding a Cache 57Adding a Cache This is where the cache service is defined, along with several attributes of the service. 1 Click Logical View on the

Pagina 54 - Cache Redirection

58 CHAPTER 7: CONFIGURING CACHE REDIRECTIONShowing Status andDeleting the CacheTo view the status of the cache assignments, complete the following ste

Pagina 55 - Defining a Cache

Creating a Cache Profile (Optional) 596 Choose a algorithm. The default algorithm is Round-robin. Table 10 describes the available algorithms.7 Leave

Pagina 56

3Com Knowledgebase Web Services 853Com FTP Site 86Support from Your Network Supplier 86Support from 3Com 87Returning Products for Repair 89INDEX3COM C

Pagina 57 - Services

60 CHAPTER 7: CONFIGURING CACHE REDIRECTION TCP Port — Server Load Balancer periodically attempts to establish a connection with each server using th

Pagina 58 - Profile (Optional)

8CONFIGURING FOR LOAD BALANCING In this chapter the instructions for configuring User Groups, Services and Servers on the Server Load Balancer are exp

Pagina 59

62 CHAPTER 8: CONFIGURING FOR LOAD BALANCINGDefining a Server SubnetBefore you can add a server, you need to have defined at least one server subnet.

Pagina 60 - ■ Timeout

Changing Lan Port Roles 63Changing Lan Port RolesWhen configuring server load balancing, the physical ports that carry client or server traffic can be

Pagina 61 - BALANCING

64 CHAPTER 8: CONFIGURING FOR LOAD BALANCINGAdding a Server The servers must first be defined before they can be bound to a particular service. The se

Pagina 62 - Defining a Server

Adding a Service 65Adding a Service This is where the load balancing service is defined, along with several attributes of the service. Remember that t

Pagina 63 - Changing Lan Port Roles 63

66 CHAPTER 8: CONFIGURING FOR LOAD BALANCINGAssigning Servers to ServiceThe Assign Servers to Services page is where the servers are assigned to the s

Pagina 64

Assigning Servers to Service 67Assigning Server toServices (Advanced)In addition to performing Network Address Translation, the Server Load Balancer i

Pagina 65 - Adding a Service 65

68 CHAPTER 8: CONFIGURING FOR LOAD BALANCINGAdding a User GroupYou can define a user group and control that group’s access to the load balanced servic

Pagina 66 - Assigning Servers

Creating a Balance Profile (Optional) 69AccessingPermissionsYou can change user access on specific servers using the Permissions button. You are able

Pagina 67

ABOUT THIS GUIDEThis guide provides all the information you need to install and use a SuperStack® 3 Server Load Balancer (3C16120) or the SuperStack 3

Pagina 68 - Adding a User

70 CHAPTER 8: CONFIGURING FOR LOAD BALANCING6 Choose a balancing algorithm. The default balance profile is Round-robin. Table 11 describes the availab

Pagina 69 - Creating a Balance

Creating a Balance Profile (Optional) 717 Leave Sticky Mode field set to Off.8 The default health check is Ping, click Next. Other available health ch

Pagina 70

72 CHAPTER 8: CONFIGURING FOR LOAD BALANCINGModifying Security Filters (Attack Mitigation)The Server Load Balancer provides Attack Mitigation features

Pagina 71

Modifying Security Filters (Attack Mitigation) 73Modifying UserAccessTo modify the access of either the admin or monitor user, complete the following

Pagina 72 - Mitigation)

74 CHAPTER 8: CONFIGURING FOR LOAD BALANCINGslb_gsg.bk Page 74 Thursday, May 31, 2001 8:57 AM

Pagina 73

ASAFETY INFORMATIONYou must read the following safety information before carrying out any installation or removal of components, or any maintenance pr

Pagina 74

76 APPENDIX A: SAFETY INFORMATIONImportant Safety Information Installation and removal of the unit must be carried out by qualified personnel only.

Pagina 75 - SAFETY INFORMATION

Important Safety Information 77 This unit operates under SELV (Safety Extra Low Voltage) conditions according to IEC 950. The conditions are only mai

Pagina 76 - Information

78 APPENDIX A: SAFETY INFORMATIONL’information de Sécurité Importante L'installation et la dépose de ce groupe doivent être confiés à un personn

Pagina 77

L’information de Sécurité Importante 79 L’appareil fonctionne à une tension extrêmement basse de sécurité qui est conforme à la norme CEI 950. Ces co

Pagina 78 - Sécurité Importante

8 ABOUT THIS GUIDEConventions Table 1 and Table 2 list conventions that are used throughout this guide.Ta b l e 1 Notice IconsIcon Notice Type Descr

Pagina 79

80 APPENDIX A: SAFETY INFORMATIONWichtige Sicherheitsinformationen Die Installation und der Ausbau des Geräts darf nur durch Fachpersonal erfolgen.

Pagina 80 - Wichtige

Wichtige Sicherheitsinformationen 81ACHTUNG: Faseroptikanschlüsse – Optische Sicherheit Niemals ein Übertragungslaser betrachten, während dieses eing

Pagina 81

82 APPENDIX A: SAFETY INFORMATIONslb_gsg.bk Page 82 Thursday, May 31, 2001 8:57 AM

Pagina 82 - PPENDIX A: SAFETY INFORMATION

BTECHNICAL SPECIFICATIONS AND PIN-OUTSServer Load Balancer SpecificationsThe following table lists the technical specifications for the Server Load Ba

Pagina 83 - PIN-OUTS

84 APPENDIX B: TECHNICAL SPECIFICATIONS AND PIN-OUTSConsole Port Cable 9-pin to RS232 25-pinPC-AT Serial 9-pin to 9-pinslb_gsg.bk Page 84 Thursday, Ma

Pagina 84 - PC-AT Serial 9-pin to 9-pin

CTECHNICAL SUPPORT3Com provides easy access to technical support information through a variety of services. This appendix describes these services.Inf

Pagina 85 - TECHNICAL SUPPORT

86 APPENDIX C: TECHNICAL SUPPORT3Com FTP Site Download drivers, patches, software, and MIBs across the Internet from the 3Com public FTP site. This se

Pagina 86 - Network Supplier

Support from 3Com 87Support from 3Com If you are unable to obtain assistance from the 3Com online technical resources or from your network supplier, 3

Pagina 87 - Asia, Pacific Rim

88 APPENDIX C: TECHNICAL SUPPORTEurope and South AfricaFrom the following countries, you may use the toll-free numbers:AustriaBelgiumDenmarkFinland Fr

Pagina 88 - PPENDIX C: TECHNICAL SUPPORT

Returning Products for Repair 89Returning Products for RepairBefore you send a product directly to 3Com for repair, you must first obtain an authoriza

Pagina 89 - Returning Products

Related Documentation 9Related DocumentationIn addition to this guide, the documentation set includes the following: Release Notes (PDF format)These

Pagina 90

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Pagina 91

INDEXNumbers3C number 153Com Knowledgebase Web Services 853Com URL 85Aadding a balance profile 58, 69adding a cache 57adding a cache subnet 55adding a

Pagina 92

92 INDEXMMAC address 15MIBs 86Nnavigation tree of the Web interface 31network supplier support 86OOnline 85Ppackage contents 18port hotspots 33portsco

Pagina 93 - World Wide Web (WWW) 85

INDEX 93summary view 32World Wide Web (WWW) 85slb_gsg.bk Page 93 Thursday, May 31, 2001 8:57 AM

Pagina 94 - 94 INDEX

94 INDEXslb_gsg.bk Page 94 Thursday, May 31, 2001 8:57 AM

Pagina 95 - SUPERSTACK

3Com Corporation LIFETIME LIMITED WARRANTYThe 3Com Corporation Limited Warranty and the Other Services described in this document supersede any such i

Pagina 96 - SERVICE:

ASSIGNMENT; NO REVERSEENGINEERING:You may transfer the Software, Documentation and the licenses granted herein to another party in the same country in

Pagina 97

WARRANTIES EXCLUSIVE: IF THIS 3COM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER'S SOLE REMEDY FOR BREACH OF THIS WARRANTY SHALL BE REPAI

Pagina 98 - 3COM INCLUDE:

OTHER SERVICES 3COM RESERVES THE RIGHT TO MODIFY OR CANCEL THESE SERVICES AT ANY TIME, WITHOUT ADVANCE NOTICE. THESE SERVICES ARE NOT AVAILABLE WHERE

Pagina 99

REGULATORY NOTICESFCC STATEMENT This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 o

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