HP Server tc3100 Specifiche

HP Tower Server tc3100 Operations and Maintenance Guide Online Version: 1.1 December 2002

Controls and Indicators 4 Table 1-4. Hot Swap Hard Drive LED Indicators Status LED Activity Status LED · Off: Normal or unit not powered · Off: No

Chapter 8 Parts Identification 94 Item No. Description Replacement Exchange 19 Cold Swap Back Plane Assembly P3505-63001 20 PCI Card Guide

Chapter 8 Parts Identification 95 Power Cords Country Part Number Country Part Number Australia/New Zealand 8120-1369 India/South Africa 8120-4

97 9 Specifications This chapter provides the power requirements, operating conditions (environmental requirements), physical requirements, hardware s

Chapter 9 Specifications 98 Weight and Dimensions Weight Approx. 33 lbs (16 kg.) for base model – excludes keyboard, monitor, and optional accessor

Chapter 9 Specifications 99 System Board Layout Figure 9-1. System Board Components/Connectors

Chapter 9 Specifications 100 Figure 9-2. System Board Connectors (Used/Unused)

101 Index A accessory boards disk array controller board, 37 installing, 37–40 PCI-to-PCI bridge, 38 remote control card, 36 software drivers, 40 tes

Index 102 POST, 51, 52 POST error codes, 59 reverse video, 51 exploded views bezels, 93 drives (cold swap), 94 drives (hot swap), 95 fan supply, 96 I/

Index 103 LED indicators disk activity, 2 hot swap drives, 4 LAN activity, 2 rear panel, 4, 5 tape backup drive, 3 lost clusters, 80 lower bezel, 14

Controls and Indicators 5 Table 1-5. LAN Port (RJ45) LED Indicators Indicator Definition LAN Speed LED This LED is the LAN speed indicator. · Steady

Index 104 guidelines, 31 heatsink-fan, 34 overheating, 34 power connector, 35 primary and secondary sockets, 30 reconfigure NOS, 36 specifications, 10

Index 105 removing DIMMs, 29 replacing, 91 VRM, 30 system date, changing, 46 T tape backup drive 50-to-68 pin adapter, 17 exploded view, 94 installin

Controls and Indicators 6 Connecting Power to Multiple-Server Configurations The HP Server temporarily draws a large "inrush current" when f

7 2 External Connectors Unless otherwise noted, the following features apply to all models. Some features are factory installed; others are optional.

Chapter 2 External Connectors 8 Parallel Port 12345678910111213141516171819202122232425 Pin Number Signal Description Pin Number Signal Descript

Chapter 2 External Connectors 9 Standard Video The built-in video uses the standard 15-pin analog display pinout configuration. The pinouts for your

Chapter 2 External Connectors 10 Standard LAN 81GRN LED YEL LED Pin Number Signal Description 1 Data signal 2 Not used 3 Ground 4 Power (+5 V dc

11 3 Installing and Configuring Opening and Closing the HP Server tc3100 This section describes how to open and close the front bezel, lower bezel, a

Chapter 3 Installing and Configuring 12 Opening the Upper Bezel You need to open the upper bezel to remove and replace the flexible disk drive and CD

Chapter 3 Installing and Configuring 13 Figure 3-3. Lower Bezel (Open) Opening the Side Panel The power supply and fan can be installed and removed

ii Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to

Chapter 3 Installing and Configuring 14 4. To remove the panel, raise the panel up and out of its track. Mass Storage The HP Server tc3100 comes sta

Chapter 3 Installing and Configuring 15 o The optional HP supplied tape drive comes with a 50-to-68-pin adapter to connect to the SCSI connector on

Chapter 3 Installing and Configuring 16 6. PCI slot 5 7. PCI slot 4 8. PCI slot 3 9. PCI slot 2 10. PCI slot 1 11. Embedded LAN For information

Chapter 3 Installing and Configuring 17 Flexible Disk Drive Use the following steps to install a flexible disk drive (FDD): 1. If the server is oper

Chapter 3 Installing and Configuring 18 Figure 3-6. Removing a Hard Disk Drive 6. Gently slide the new drive into the available opening until the

Chapter 3 Installing and Configuring 19 Figure 3-7. Installing Additional Cabling Installing Optional Internal to External SCSI Cable The HP Server

Chapter 3 Installing and Configuring 20 2. Push the top PCI slot cover from the rear of the chassis to remove it. 3. Connect one end to the free S

Chapter 3 Installing and Configuring 21 Removing Cold Swap Hard Drives 1. If the server is operating, log off all users, back up files, and power do

Chapter 3 Installing and Configuring 22 Installing Hot Swap Hard Drives Use the following steps to install hot swap hard drives: CAUTION Protect the

Chapter 3 Installing and Configuring 23 Removing Hot Swap Hard Drives CAUTION You must remove the drive slowly to ensure the drive heads are parked

iii Contents 1 Controls and Indicators ...

Chapter 3 Installing and Configuring 24 To ensure you have the correct DIMMs before installation, refer to one of the following for a list of qualifi

Chapter 3 Installing and Configuring 25 Figure 3-13. DIMM Locations on System Board 5. Spread the two retaining latches outward to accept the DIMM.

Chapter 3 Installing and Configuring 26 8. Hold the DIMM at 90 degrees to the system board and press the DIMM firmly and evenly into the slot until

Chapter 3 Installing and Configuring 27 Guidelines The HP Server tc3100 supports speeds of 1.13-1.40 GHz with a front side bus (FSB) speed of 133 MHz

Chapter 3 Installing and Configuring 28 Installing a Second Processor This section provides the instructions for installing a second processor and it

Chapter 3 Installing and Configuring 29 Figure 3-17. Removing the Terminator 8. Lift the terminator out of the socket and place it on an anti-stati

Chapter 3 Installing and Configuring 30 Installing the Heatsink Once the processor is installed, the cooling fan-heatsink must be installed on top of

Chapter 3 Installing and Configuring 31 4. Connect the heatsink's cooling fan connector to the 2nd cooling fan connector (CPU 2 Fan) on the sys

Chapter 3 Installing and Configuring 32 Firmware and Software Changes This section deals with the firmware changes provided by the HP Server Navigat

Chapter 3 Installing and Configuring 33 Boot Priority The server's boot order should be considered when selecting a boot device. This is especia

Contents iv Upgrading the Firmware ...

Chapter 3 Installing and Configuring 34 3. Read the documentation included with the accessory board and follow any special instructions. PCI boards

Chapter 3 Installing and Configuring 35 Figure 3-21. Accessory Slots NOTE Refer to the Readme file, Tested Products List, or Configuration Advisor

Chapter 3 Installing and Configuring 36 11. Replace the IO retaining bracket and rotate it to close. 12. Close the PCI card guide retainer if open.

Chapter 3 Installing and Configuring 37 2. If a LAN cable is provided, you may connect it now or wait until you have verified the HP Server's o

Chapter 3 Installing and Configuring 38 Obtaining HP Server Navigator Release History The release history (archive) of the HP Server Navigator CD-ROM

Chapter 3 Installing and Configuring 39 BIOS Setup Utility The HP Server (BIOS) Setup Utility is used to configure the following server options: ·

Chapter 3 Installing and Configuring 40 o Boot Device Ordering - Set the boot order, including bootable boards. o Embedded LAN/USB Settings Ø Embe

Chapter 3 Installing and Configuring 41 7. Scroll to System Date field to enter the system date in the field. The dates are entered in the "Sy

Chapter 3 Installing and Configuring 42 4. Press the Enter key to enter a new password or change the old one. A pop-up menu appears titled, "S

Chapter 3 Installing and Configuring 43 3. Select Serial Ports. 4. Select Console Redirection. 5. Set the Com Port Address to 3F8/IRQ 4 (Serial Po

Contents v 'Operating System Not Found' Message Appears... 68

Chapter 3 Installing and Configuring 44 SCSI Configuration Utility The HP Server uses the Symbios SCSI Configuration Utility to verify or modify the

45 4 Diagnostics When the server boots, a series of tests are displayed on the screen. The number of tests displayed depends on the configuration of t

Chapter 4 Diagnostics 46 No Error Messages Displayed General Checks: 1. All external cables and power cables are firmly plugged in. 2. The power ou

Chapter 4 Diagnostics 47 Table 4-1 describes typical POST text errors and the corrective action you may take to remedy the problem. Table 4-1. POST E

Chapter 4 Diagnostics 48 7. Turn on power to the server. 8. Press F2 to run the Setup Utility when <F2=Setup> appears. 9. Make any configura

Chapter 4 Diagnostics 49 HP Server DiagTools The purpose of hardware diagnostic software is to provide tools for checking hardware problems. By desig

Chapter 4 Diagnostics 50 About Error Messages A hexadecimal number designates each error message reported by DiagTools; a short note on the type of e

Chapter 4 Diagnostics 51 · Easy linkage with leading management platforms, including HP OpenView Network Node Manager and Computer Associates'

53 5 Error Messages Power-On Self Test (POST) Error Codes Error messages (POST Codes) are encountered if an error condition occurs during the boot p

Chapter 5 Error Messages 54 Code Description Problem/Solution 0020 ISA initialization problem (This does not apply to tc3100) The ROM on the access

Chapter 5 Error Messages 55 Code Description Problem/Solution 0076 Integrated HP NetRAID processor is not responding. (This does not apply to tc310

Chapter 5 Error Messages 56 Code Description Problem/Solution 0108 Mouse and Keyboard connections reversed POST has detected the mouse and keyboard

Chapter 5 Error Messages 57 Code Description Problem/Solution 0306 Flexible disk drive controller boot error POST has detected a general failure on

Chapter 5 Error Messages 58 Code Description Problem/Solution 0500 Hard Disk (primary) controller boot error POST has detected a general failure on

Chapter 5 Error Messages 59 Code Description Problem/Solution 053X Hard Disk drive connection problem (This does not apply to tc3100) (Error code #

Chapter 5 Error Messages 60 Code Description Problem/Solution 0713 Incorrect DIMM installed POST has detected one or more DIMMs are not the correc

Chapter 5 Error Messages 61 Code Description Problem/Solution 0901 Integrated LAN enable error The system could not enable the integrated LAN. To

Chapter 5 Error Messages 62 Code Description Problem/Solution 0B3x Processor Module conflict POST has detected the processor modules installed in

6 Troubleshooting Preventive Maintenance Procedures Refer to the following table for preventive maintenance procedures used for the HP Tower Server tc

1 1 Controls and Indicators This chapter describes the controls, ports, and indicators on the front and rear of the HP Server tc3100. Front Panel The

Chapter 6 Troubleshooting · HP DiagTools Utility - An easy-to-use hardware diagnostic for HP Server verification and rapid troubleshooting. Use this

Chapter 6 Troubleshooting · For problems with the disk array controller board, refer to the appropriate HP NetRAID manual. · For problems with the

Chapter 6 Troubleshooting 7. Use only HP-provided drivers for any HP devices used in the HP Server. This includes using HP drivers for the initial i

Chapter 6 Troubleshooting 3. Locate and download the latest HP Server BIOS to the PC’s hard drive. Find the file that was downloaded and double-clic

Chapter 6 Troubleshooting o Incorrect System Configuration 8. Press F2 to run the BIOS Setup Utility. 9. Make any configuration changes required.

Chapter 6 Troubleshooting 4. If a disk array controller is being used and the NOS is installed on a hardware array/container, verify that the array/

Chapter 6 Troubleshooting e. Verify the DC power supply cable connected to the system board. 4. If the fans (system, power supply, and processor he

Chapter 6 Troubleshooting A blinking green power LED indicates the HP Server tc3100 is in a sleep mode. These are basic guidelines for troubleshooti

Chapter 6 Troubleshooting Configuration Problems The Configuration Cannot Be Saved and the Battery Loses Power or the Configuration Information is Fr

Chapter 6 Troubleshooting 8. Examine the printer for a paper jam. 9. Run the printer self-test. Refer to the printer’s manual for instructions. 10.

Controls and Indicators 2 Table 1-1. Control Panel Switches and Indicators Control/Indicator Description Power On/Off/Sleep Button The power switch t

Chapter 6 Troubleshooting Flexible Disk and Flexible Disk Drive Problems If the HP Server cannot boot from, write to, or format a flexible disk, do t

Chapter 6 Troubleshooting 4. After the disk is removed, start the HP Server and try to open the drawer again with the Eject Button or software comma

Chapter 6 Troubleshooting 2. Ensure that the SCSI boot controller’s BIOS is enabled. Check this from the SCSI Setup Utility. To access this utility,

Chapter 6 Troubleshooting 2. Run DiagTools and verify: a. SCSI Ids and any relevant switch settings. b. SCSI bus information. 3. If an accessory

Chapter 6 Troubleshooting 9. Check the system BIOS version to ensure it is the most recently issued version. The most recent version is listed on HP

Chapter 6 Troubleshooting Contact the HP Customer Support Center for further troubleshooting assistance if needed. Network Interface Card (embedded o

Chapter 6 Troubleshooting 5. If the problem persists, perform previous step 2 and 3 but move the NIC to another slot. 6. Replace the covers; plug

81 7 Replacing Parts Safety Information Follow the procedures listed below to ensure safe handling of components and to prevent harm to both you and t

Chapter 7 Replacing Parts 82 5. Squeeze the two blue tabs together and pull down slightly to release the latch from the rear panel slots. 6. Unplug

Chapter 7 Replacing Parts 83 9. Remove the four screws securing the power supply to the chassis. These are located at the rear of the chassis. See F

Controls and Indicators 3 Table 1-2. Backup Tape Drive LED Codes Left LED Right LED Definition Off Off No Power On Off Cartridge Loaded, but No

Chapter 7 Replacing Parts 84 Battery Use the following steps to replace the battery: WARNING There is a danger of explosion if the battery is incor

Chapter 7 Replacing Parts 85 10. Power up the server and return it to normal operation. System Board Use the following steps to replace the system

Chapter 7 Replacing Parts 86 14. Remove the replacement system board and any cables from the anti-static shipping container. 15. Place the system

87 8 Parts Identification Exploded View – Covers and Bezels

Chapter 8 Parts Identification 88 Exploded View – Drives (Cold Swap)

Chapter 8 Parts Identification 89 Exploded View – Drives (Hot Swap)

Chapter 8 Parts Identification 90 Exploded View – Power Supply, Fan, I/O Retainer, System Board

Chapter 8 Parts Identification 91 Exploded View – Back Plane and PCI Card Guide Assemblies 192021

Chapter 8 Parts Identification 92 Exploded View – System Board

Chapter 8 Parts Identification 93 Replaceable Parts List The items in this list and the corresponding item numbers in the respective exploded views a