User Guide
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1 WelcomeAfter you set up and register the computer, we recommend the following steps to get the most out of your smart investment:●TIP: To quickly re
Finding informationTo locate resources that provide product details, how-to information, and more, use this table.Resource ContentsSetup Instructions●
Resource ContentsGo to http://www.hp.com/go/orderdocuments.*You can find your HP Limited Warranty located with the user guides on your product and/or
2 ComponentsLocating hardwareTo find out what hardware is installed on your computer:▲Type device manager in the taskbar search box, and then select t
Component DescriptionNOTE: When a device is connected to the jack, the computer speakers are disabled.NOTE: Be sure that the device cable has a 4-cond
Component DescriptionNOTE: Thunderbolt is new technology. Install all the latest drivers for your Thunderbolt device before connecting the device to t
Component Description(4) Webcam light (select products only) On: The webcam is in use.(5) Webcam (select products only) Records video and captures ph
Component Description(7) Center pointing stick button (select products only)Functions like the center button on an external mouse.(8) Center Touch
LightsComponent Description(1) Power light ●On: The computer is on.●Blinking: The computer is in the Sleep state, a power-saving state. The computer s
© Copyright 2015 HP Development Company, L.P.AMD is a trademark of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and u
Buttons, speakers, and fingerprint reader (select products only)Component Description(1) Power button●When the computer is off, press the button to tu
KeysComponent Description(1) esc key Displays system information when pressed in combination with the fn key.(2) fn key Executes frequently used s
BottomComponent Description(1) Battery release latch Releases the battery.(2) Battery bay Holds the battery.(3) SIM slot Supports a wireless subscri
Component DescriptionNOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal
Component Description●Off: The battery is fully charged.(4) Hard drive light●Blinking white: The hard drive is being accessed.●Amber: HP 3D DriveGuard
Rear Component Description(1) RJ-45 (network) jack Connects a network cable.(2) Vent Enables airflow to cool internal components.NOTE: The computer
Component (1) Serial number(2) Product number(3) Warranty period(4) Model number (select products only)Component (1) Model name (select products onl
7. Insert the SIM card into the SIM card slot, and then press in on the SIM card until it is firmly seated.NOTE: The SIM card in your computer may loo
3 Network connectionsYour computer can travel with you wherever you go. But even at home, you can explore the globe and access information from millio
Connecting to a WLANNOTE: When you are setting up Internet access in your home, you must establish an account with an Internet service provider (ISP).
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on
For information about HP Mobile Broadband and how to activate service with a preferred mobile network operator, see the HP Mobile Broadband informatio
2. Plug the other end of the network cable into a network wall jack (2) or router.NOTE: If the network cable contains noise suppression circuitry (3),
To connect the modem to an analog telephone line that does not have an RJ-11 telephone jack, follow these steps:1. Plug the modem cable into the modem
4 Screen navigationYou can navigate the computer screen in the following ways:●Use touch gestures directly on the computer screen (select products onl
Two-finger scroll (TouchPad only)Use the two-finger scroll to move up, down, or sideways on a page or image.●Place two fingers slightly apart on the T
Using the TouchPad and touch screen gestures 25
5 Entertainment featuresUse your HP computer for business or pleasure to meet with others via the webcam, mix audio and video, or connect external dev
Connecting headsets WARNING! To reduce the risk of personal injury, lower the volume setting before putting on headphones, earbuds, or a headset. For
To see the computer screen image on an external VGA monitor or projected for a presentation, connect a monitor or projector to the computer's VGA
2. Connect the other end of the cable to the digital display device.3. Press fn+f4 to alternate the computer screen image between 4 display states.●PC
iv Safety warning notice
To set up multiple display devices, follow these steps:1. Connect an external hub (purchased separately) to the DisplayPort on your computer, using a
Discovering and connecting to Miracast-compatible wireless displays (select products only)NOTE: To learn what type of display you have (Miracast-compa
6 Power managementNOTE: A computer may have a power button or a power switch. The term power button is used throughout this guide to mean both types o
Initiating and exiting SleepWith the computer on, you can initiate Sleep in any of the following ways:●Briefly press the power button.●Select the Star
Setting password protection on wakeupTo set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow these steps:1.
Using HP Battery CheckHP Support Assistant provides information on the status of the battery installed in the computer.To run HP Battery Check:1. Conn
If the computer is on or in the Sleep state, the computer remains briefly in the Sleep state and then shuts down and loses any unsaved information.Res
3. Remove the battery from the computer (3).‒ or –1. Turn the computer upside down on a flat surface with the battery facing toward you.2. Slide the b
‒ or –●Select low power-use settings through Power Options.●Turn off wireless and LAN connections and exit modem applications when you are not using t
Connect the computer to external AC power under any of the following conditions:●When charging or calibrating a battery●When installing or modifying s
Table of contents1 Welcome ...
7 SecurityProtecting the computerStandard security features provided by the Windows operating system and the non-Windows Computer Setup utility (BIOS)
Using passwordsA password is a group of characters that you choose to secure your computer information. Several types of passwords can be set, dependi
Setting passwords in Computer SetupPassword FunctionBIOS administrator password* Protects access to Computer Setup.NOTE: If features have been enabled
▲Turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Setup.●Tablets without keyboards:▲Turn off the tablet. Pre
Managing a Computer Setup DriveLock password (select products only)CAUTION: To prevent a DriveLock-protected hard drive from becoming permanently unus
Enabling DriveLock (select products only)For select products, you may need to follow these instructions to enable DriveLock.1. Start Computer Setup.●C
Entering a DriveLock password (select products only)Be sure that the hard drive is inserted into the computer (not into an optional docking device or
6. Read the warning. To continue, select YES.7. To save your changes and exit Computer Setup, select the Save icon and then follow the on-screen instr
When a firewall is installed on a system, all data sent to and from the system is monitored and compared with a set of user-defined security criteria.
Using a fingerprint reader (select products only)Integrated fingerprint readers are available on select products. In order to use the fingerprint read
4 Screen navigation ...
8 MaintenanceIt is important to perform regular maintenance to keep your computer in optimal condition. This chapter explains how to use tools like Di
NOTE: Because solid-state drives (SSDs) lack moving parts, HP 3D DriveGuard is unnecessary for these drives.For more information, see the HP 3D DriveG
WARNING! To prevent electric shock or damage to components, do not attempt to clean your computer while it is on.1. Turn off the computer.2. Disconnec
●If you plan to use the computer during a flight, listen for the in-flight announcement that tells you when you are allowed to use your computer. In-f
9 Backup and recoveryThis chapter provides information about the following processes. The information in the chapter is standard procedure for most pr
You can use Windows tools to create system restore points and create backups of personal information, see Using Windows tools on page 55.●If your comp
Restore and recoveryThere are several options for recovering your system. Choose the method that best matches your situation and level of expertise:IM
website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions.IMPORTANT: HP Recovery Manager does not
Changing the computer boot orderIf your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order o
Removing the HP Recovery partition (select products only)HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard d
Resolving a low battery level ... 36Removing the battery ...
10 Computer Setup (BIOS), TPM, and HP Sure StartUsing Computer SetupComputer Setup, or Basic Input/Output System (BIOS), controls communication betwee
To exit Computer Setup menus, choose one of the following methods:●To exit Computer Setup menus without saving your changes:Select the Exit icon in th
Updating the BIOSUpdated versions of the BIOS may be available on the HP website.Most BIOS updates on the HP website are packaged in compressed files
NOTE: If you connect your computer to a network, consult the network administrator before installing any software updates, especially system BIOS upda
Using HP Sure Start (select products only)Select computer models are configured with HP Sure Start, a technology that continuously monitors the comput
11 HP PC Hardware Diagnostics (UEFI)HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tes
Download any version of UEFI for a specific product: 1. Go to http://www.hp.com/support, and then select your country. The HP Support page is displaye
12 SpecificationsInput powerThe power information in this section may be helpful if you plan to travel internationally with the computer.The computer
13 Electrostatic DischargeElectrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you r
14 AccessibilityHP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a
Cleaning your computer ...
IndexAAC adapter lights, identifying 15AC adapter, testing 39AC adapter/battery light 13accessibility 69accessory battery connector, identifying 12adm
HP Recovery mediacreating 54recovery 57HP Recovery partitionrecovery 57removing 59HP resources 2HP Touchpoint Manager 48Iinput power 67integrated nume
setting password protection on wakeup 34setting power options 32setup utilitynavigating and selecting 60restoring factory settings 61shipping the comp
14 Accessibility .................................
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