HP Deskjet D2400 Printer seriesHP Photosmart Software Help
3 Get started• The printer at a glance•Buttons and lights•Paper tray•Print cartridges•Ink-backup modeThe printer at a glanceClick the links below to l
1 USB portButtons and lightsUse the printer buttons to turn the printer on and off, cancel a print job, and open theHP Photosmart Software. The printe
Power button and lightUse the Power button to turn the printer on and off. It can take a few seconds for theprinter to turn on after you press the Pow
Photosmart Essential buttonUse the Photosmart Essential button to open the HP Photosmart Software.1 Photosmart Essential buttonThe HP Photosmart Softw
2. Lower the paper tray.3. Pull out the tray extension.4. If you are printing in the Fast Draft mode, fold out the tray extension stop.Chapter 312 Get
5. Lower the printer cover.Use the paper trayPrint on different sizes of media by sliding the paper guide to the right or to the left. Theprinter depo
3. Push the tray extension into the paper tray.4. Raise the printer cover.5. Raise the paper tray.Chapter 314 Get started
6. Lower the printer cover.Print cartridgesThree print cartridges can be used with the printer.1 Black print cartridge2 Tri-color print cartridge3 Pho
Replace print cartridgesWhen buying print cartridges, look for the print cartridge selection number.You can find the selection number in three places:
To remove plastic tape from a print cartridge▲ Hold the print cartridge so that the copper strips are on the bottom and facing towardthe printer, and
© 2007 Hewlett-Packard DevelopmentCompany, L.P.Hewlett-Packard CompanynoticesThe information contained in thisdocument is subject to change withoutnot
4 Connect the printer• USBUSBThe printer connects to the computer with a universal serial bus (USB) cable.NOTE: For best printing performance, use a U
5 Print using the PhotosmartEssential buttonTo quickly print photos, use the Photosmart Essential button.•About the Photosmart Essential button•About
6 Print photosThe printer software offers several features that make printing digital photos easier andimprove photo quality.Learn how to print photos
3. Place the photo paper in the right side of the tray. The side to be printed on shouldface down and the short edge should point towards the printer.
5. If necessary, change the HP Real Life Technologies photo fix setting.6. Select any other print settings that you want, and then click OK.If you pri
4. Push the paper into the printer until it stops.5. Slide the paper guide firmly against the edge of the paper.Small photosLarge photosPrintNOTE: If
HP Real Life Technologies photo fixHP Real Life Technologies enhance the quality of your printed photos.In most cases, you do not need to change the B
4. In the Print Quality drop-down list, click Normal or Best.NOTE: For maximum dpi quality, go to the Features tab, and then clickMaximum dpi in the P
Handling• Always hold photo paper by its edges. Fingerprints on photo paper can reduce printquality.• If the corners of the photo paper curl more than
7 Print other documentsE-mail Documents Letters EnvelopesPostcards Index cards Labels CD/DVD tattoosTransparencies Brochures Greeting cards Booklets
Contents1Welcome...52
3. Push the paper into the printer until it stops.4. Slide the paper guide firmly against the edge of the paper.Print1. Open the Printer Properties di
3. Push the paper into the printer until it stops.NOTE: Depending on the paper size, the paper might extend over the edge ofthe tray.4. Slide the pape
3. Push the paper into the printer until it stops.4. Slide the paper guide firmly against the edge of the paper.Print1. Open the Printer Properties di
3. Push the envelopes into the printer until they stop.4. Slide the paper guide firmly against the edge of the envelopes.Print1. Open the Printer Prop
Print1. Open the Printer Properties dialog box.2. Click the Features tab, and then specify the following print settings:• Paper Type: Click More, clic
NOTE: If an out-of-paper message is displayed, see Out of paper message for helpin resolving the problem.Print labelsGuidelines• Use only paper, plast
Print CD/DVD tattoosNOTE: This feature might not be available in your country/region.Guidelines• See the instructions that are included with the CD/DV
Print transparenciesGuidelines• For great results, use HP Premium Inkjet Transparency Film.• Do not exceed the paper tray capacity: 20 transparencies.
Prepare to print1. Slide the paper guide all the way to the left.2. Place the paper in the right side of the tray. The side to be printed on should fa
4. Push the cards into the printer until they stop.5. Slide the paper guide firmly against the edge of the cards.PrintNOTE: If your software program i
Print brochures...35Print greeti
Prepare to print1. Slide the paper guide all the way to the left.2. Place plain paper in the right side of the tray. The side to be printed on should
Print postersGuidelines• For poster printing, sections of the poster are automatically arranged on individualsheets that can be taped together. After
6. Check that the number of tiles that are selected matches the number of sheets forthe poster, and then click OK.7. Select any other print settings t
1. Open the Printer Properties dialog box.2. Click the Features tab, and then specify the following print settings:• Print Quality: Normal or Best• Pa
8 Printing tipsCheck your printer•Connect the printer to your computer.•Print a test page.Save time•Use the Printing Shortcuts tab.• Set the order tha
NOTE: When you select a printing shortcut the appropriate printing options areautomatically displayed. You can leave them as is or change them.Use pri
To set the page order1. Open the Printer Properties dialog box.2. Click the Advanced tab.3. Click Document Options, and then click Layout Options.4. S
Two-sided printingUse two-sided printing, also called duplexing, to print on both sides of the paper. Printingon both sides of the paper is not only e
4. Select any other print settings that you want, and then click OK.Before the document prints, a preview is displayed.5. Do one of the following:• Cl
Print quality settings• Fast Draft produces draft-quality output at the fastest printing speed, while using theleast amount of ink.• Fast Normal produ
11 TroubleshootingError messages...
To print in Maximum dpi mode1. Open the Printer Properties dialog box.2. Click the Features tab.3. In the Paper Type drop-down list, click More, and t
5. Select any other print settings that you want, and then click OK.The printer prints the odd-numbered pages first.6. After the odd-numbered pages ha
9 Printer software• Make the HP Deskjet the default printer.• Set the default print settings for all documents.•Use the Printer Properties dialog box
To save time when printing, set the default print settings to options that you use often.That way, you do not have to specify the options every time y
NOTE: The path to the Printer Properties dialog box can vary depending on thesoftware program you are using.What's This? helpUse the What's
Download printer software updatesDownload the latest printer software update every few months to ensure you have thelatest features and improvements.T
10 Maintenance• Install print cartridges•Align print cartridges•Automatically clean print cartridges•Calibrate color•View estimated ink levels•Maintai
You can find the selection number in three places:• Selection number label: Look at the label on the print cartridge that you are replacing.1 Selectio
4. Slide the print cartridge out of the cradle.1 Press the Power button2 Open the printer cover3 Push down on the print cartridge4 Slide the print car
6. Slide the print cartridge firmly into the cradle at a slight upward angle until you feelresistance.7. Push the cartridge into the cradle.You hear a
C Technical informationPrinter specifications...
To clean the print cartridges1. Open the printer Toolbox.2. Click Clean the Print Cartridges.3. Click Clean, and then follow the onscreen instructions
NOTE: Ink from the cartridges is used in the printing process in a number of differentways, including in the initialization process, which prepares th
To prepare to clean1. Open the HP Deskjet cover.2. Wait until the print cartridge cradle moves to the center of the HP Deskjet and is idleand quiet.3.
Print cartridge storage and handlingFollow these guidelines to help maintain HP print cartridges and ensure consistent printquality:• Install the cart
To remove the print cartridge from the print cartridge protector1. Press down and back on the top of the protector to release the print cartridge.2. S
11 Troubleshooting• Error messages•Installation problems•Power light is on or flashing•Printer does not print•Document prints slowly•Print cartridge p
"Print cartridge is in the wrong slot" messageIf you receive this error message, the print cartridge is installed in the wrong side of thepr
Solution:To resolve the problem1. Make sure that no USB devices other than the printer, the keyboard, and themouse are connected to the computer.2. Di
Printer name does not appearSolution: If the printer software seems to install correctly, but the printer name doesnot appear in the list of printers
• If the Power light is on, the printer is either printing or ready to print.• If the Power light is off, the printer is off.• If the Power light is f
1WelcomeWelcome to the HP Deskjet D2400 Printer series Help. For details on how to use yourcomputer and the printer together, see the following table
• The printer is turned on.• The print cartridges are the correct print cartridges for the printer and are properlyinstalled.For more information, see
After resolving a print job that is stalled in the print queue, the print queue still mightnot be clear. In that situation, you need to stop and then
• Printer is in ink-backup mode•Printer software is outdated•Computer does not meet system requirementsMultiple software programs are openThe computer
Incorrect or missing print cartridgeCause: If the correct print cartridges have not been installed or if the print cartridgesare missing, the printer
Solution:To resolve the problem1. Raise the printer cover.2. Do one of the following:• If an error message is displayed on screen, remove the print ca
"Printing in ink-backup mode" messageCause: When the printer detects that only one print cartridge is installed, ink-backupmode is initiated
3. Turn off the printer.4. Disconnect the printer power cord from the electrical outlet.5. Remove the rear access door. Press the handle to the right,
Printer does not feed paperSolution: Try one or more of the following solutions:• Reduce the number of sheets in the paper tray.• Remove the paper fro
Photos do not print correctlyIf your photos do not print correctly, check the paper tray or printer properties.•Check the paper tray•Check the printer
Image is printed at an angleVerify that no problem exists with the source image. For example, if you are printing ascanned image, verify that the imag
Section DescriptionSpecifications Learn about the paper capacity, requirements, and otherspecifications for the printer.HP inkjet supplies recyclingpr
For small photo paperIf the printout has an unwanted border, try the following solutions:•Align the print cartridges.• Open the Printer Properties dia
Print quality is poorIf you are having problems with print quality, try the solutions in this section and observethe following guidelines:• Replace re
• Verify that the protective piece of plastic tape has been removed from the printcartridges.1 Remove plastic tape• Consider selecting a higher print
• Envelope is printed at an angle•Document does not reflect the new print settingsText and images are misalignedIf the text and images on your printou
Solution: Install the HP Photosmart Software that came with the HP Deskjet. If itis installed, restart your computer.To install the HP Photosmart Soft
If you still have questions after restarting your computer, visit HP Technical Support atwww.hp.com/support.For information about the support process,
A HP support• Ink cartridge warranty information• Support process•HP support by phoneInk cartridge warranty informationThe HP cartridge(s) warranty is
HP support by phone• Phone support period• Placing a call• After the phone support periodPhone support periodOne year of phone support is available in
B Order suppliesYou can order HP products, such as recommended types of paper and print cartridges, online fromthe HP Web site.This section contains t
Country/region Number for ordering+44 870 606 9081 (U.K.)New Zealand 0800 441 147South Africa +27 (0)11 8061030U.S. and Canada 1-800-474-6836 (1-800-H
2 Special featuresCongratulations! You have purchased an HP Deskjet printer that is equipped with severalexciting features:• User friendly: Easy to in
C Technical information• Printer specifications•Environmental product stewardship program•Regulatory noticesPrinter specificationsThe HP Deskjet has t
For more information, visit HP’s Commitment to the Environment Web site at:www.hp.com/hpinfo/globalcitizenship/environment/index.htmlThis section cont
Disposal of Waste Equipment by Users in Private Households in the European UnionAppendix C90 Technical information
Regulatory notices• FCC statement•LED indicator statement•Notice to users in Korea•VCCI (Class B) compliance statement for users in Japan•Notice to us
Notice to users in Japan about power cordAppendix C92 Technical information
IndexAaccessibility 2after the support period 85aligning print cartridges 57Bbooklet printing 37borderless printing 76bound two-sided printing 48broch
photo has unwanted borderfor small photo paper 78photo paper, storing andhandling 25photo print cartridge 24photo printingborderless photos 20photos w
installation programstops 64misprinted document 80multiple pages print atonce 75paper jam 73parts of the document aremissing or in wrongplace 81photo
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