HP Officejet 2620 series
Control panel and status lightsFigure 2-1 Control panel featuresLabel Description1 On button: Turns the printer on or off.2 Home button: Returns to t
Max DPI mode●Color Input/Black Render: 1200x1200dpi●Output: Automatic (Black), 4800x1200 optimized dpi (Color)Power safetyNOTE: Use only with the powe
Environmental product stewardship programHewlett-Packard is committed to providing quality products in an environmentally sound manner.Design for recy
PlasticsPlastic parts over 25 grams are marked according to international standards that enhance the abilityto identify plastics for recycling purpose
To change the time to Sleep mode1. From the Home screen on the printer display, press the Up and Down buttons to selectPreferences, and then press OK.
Restriction of hazardous substance (India)Battery disposal in the NetherlandsBattery disposal in the TaiwanCalifornia Perchlorate Material Notice100 A
Regulatory noticesThe HP Officejet 2620 series meets product requirements from regulatory agencies in your country/region.This section contains the fo
FCC statementNotice to users in KoreaVCCI (Class B) compliance statement for users in JapanNotice to users in Japan about the power cord102 Appendix A
Noise emission statement for GermanyEuropean Union Regulatory NoticeProducts bearing the CE marking comply with the following EU Directives:●Low Volta
The telephone connector (not available for all products) is intended for connection to analoguetelephone networks.Products with wireless LAN devices●S
Declaration of conformityENWW Regulatory notices 105
3Print●Print documents●Print photos●Print envelopes●Print Quick Forms●Print using the maximum dpi●Tips for print successENWW 7
Notice to users of the U.S. telephone network: FCC requirements106 Appendix A Technical information ENWW
Notice to users of the Canadian telephone networkNotice to users in the European Economic AreaENWW Regulatory notices 107
Notice to users of the German telephone networkAustralia wired fax statement108 Appendix A Technical information ENWW
B Additional fax setupIn this section, you learn how to set up the printer so that faxing works successfully with equipmentand services you might alre
Set up faxing (parallel phone systems)Before you begin setting up the printer for faxing, determine which kind of phone system your country/region use
●Case D: Fax with a distinctive ring service on the same line●Case E: Shared voice/fax line●Case F: Shared voice/fax line with voice mail●Case G: Fax
●Answering machine: An answering machine that answers voice calls at the same phonenumber you use for fax calls on the printer.●Voice mail service: A
Other equipment or services sharing your fax line Recommended fax setupDSL PBX Distinctivering serviceVoicecallsComputer dail-up modemAnsweringmachine
3. (Optional) Change the Rings to Answer setting to the lowest setting (two rings).4. Run a fax test.When the phone rings, the printer answers automat
To set up the printer with DSL1. Obtain a DSL filter from your DSL provider.2. Using the phone cord supplied in the box with the printer, connect one
Print documentsTo load paper1. Make sure the output tray is open.2. Make sure you have paper loaded in the input tray.To print a document1. On the Fil
If you encounter problems setting up the printer with optional equipment, contact your local serviceprovider or vendor for further assistance.Case D:
4. (Optional) Change the Rings to Answer setting to the lowest setting (two rings).5. Run a fax test.The printer automatically answers incoming calls
●If you have a parallel-type phone system, remove the white plug from the port labeled 2-EXT on the back of the printer, and then connect a phone to t
To set up the printer with voice mail1. Using the phone cord supplied in the box with the printer, connect one end to your telephonewall jack, then co
1 Telephone wall jack2 Use the phone cord supplied in the box with the printer to connect to the 1-LINE port.You might need to connect the supplied ph
1 Telephone wall jack2 Parallel splitter3 DSL/ADSL filterConnect one end of the phone jack that was supplied with the printer to connect to the 1-LINE
When the phone rings, the printer automatically answers after the number of rings you set in theRings to Answer setting. The printer begins emitting f
1 Telephone wall jack2 Parallel splitter3 Use the phone cord supplied in the box with the printer to connect to the 1-LINE port.4 Computer with modem5
Shared voice/fax with computer DSL/ADSL modemUse these instructions if your computer has a DSL/ADSL modemFigure B-10 Back view of the printer1 Teleph
To set up the printer with a computer DSL/ADSL modem1. Obtain a DSL filter from your DSL provider.NOTE: Phones in other parts of the home/office shari
3. Click the button that opens the Properties dialog box.Depending on your software application, this button might be called Properties, Options, Prin
2 Use the phone cord provided to connect to the 1-LINE port on the back of the printer.You might need to connect the supplied phone cord to the adapte
Case J: Shared voice/fax line with computer modem and answering machineIf you receive both voice calls and fax calls at the same phone number, and you
6 Answering machine7 Telephone (optional)To set up the printer on the same phone line as a computer with two phone ports1. Remove the white plug from
Shared voice/fax line with computer DSL/ADSL modem and answering machineFigure B-15 Back view of the printer1 Telephone wall jack2 Parallel splitter3
To set up the printer with a computer DSL/ADSL modem1. Obtain a DSL/ADSL filter from your DSL/ADSL provider.NOTE: Phones in other parts of the home/of
NOTE: You cannot receive faxes automatically if you have a voice mail service at the same phonenumber you use for fax calls. You must receive faxes ma
To set up the printer on the same phone line as a computer with two phone ports1. Remove the white plug from the port labeled 2-EXT on the back of the
Serial-type fax setupFor information on setting up the printer for faxing using a serial-type phone system, see the FaxConfiguration web site for your
Test fax setupYou can test your fax setup to check the status of the printer and to make sure it is set up correctly forfaxing. Perform this test afte
IndexAADSL, fax setup withparallel phone systems 114after the support period 84answer ring patternparallel phone systems 116answering machineset up wi
Print photosTo load photo paper1. Make sure the output tray is open.2. Remove all paper from the input tray, and then load the photo paper with side t
shared with fax and voice line(parallel phone systems)122shared with fax and voice mail(parallel phone systems)130Ppaperrecommended types 18parallel p
Print envelopesYou can load one or more envelopes into the input tray of the HP Officejet 2620 series. Do not useshiny or embossed envelopes, or envel
For more printing options, see Tips for print success on page 15.5. Click OK, and then click Print or OK in the Print dialog box.12 Chapter 3 Print
Print Quick FormsUse Quick Forms to print calendars, check lists, games, notebook paper, graph paper, music paper,and games.To print Quick Forms1. Fro
Print using the maximum dpiUse maximum dots per inch (dpi) mode to print high-quality, sharp images on photo paper.Printing in maximum dpi takes longe
Tips for print successTo print successfully, the HP cartridges should be functioning properly with sufficient ink, the papershould be loaded correctly
◦Print in Grayscale: Allows you to print a black and white document using the black ink only.Select Black Ink Only, and then click OK.◦HP Real Life Te
4 Paper basicsYou can load many different types and sizes of paper in the HP Printer.This section contains the following topics:●Recommended papers fo
Recommended papers for printingIf you want the best print quality, HP recommends using HP papers that are specifically designed forthe type of project
These papers are glossy-coated or matte-coated on both sides for two-sided use. They are theperfect choice for near-photographic reproductions and bus
Load mediaSelect a paper size to continue.To load full-size paper1. Raise the input tray.2. Lower the output tray and pull out the output tray extende
4. Insert a stack of paper into the input tray with the short edge down and the print side up, andslide the stack of paper down until it stops.5. Slid
3. Lift the input tray shield, slide the paper-width guide to the left, and then remove all paper fromthe input tray.4. Insert a stack of photo paper
2. Lower the output tray and pull out the output tray extender.3. Lift the input tray shield, slide the paper-width guide to the left, and then remove
Load originalYou can load your original print-side up in the Automatic Document Feeder (ADF) or print-side downon the right front corner of the scanne
2. Load the original print-side down on the right corner of the scanner glass.3. Close the scanner lid.ENWW Load original 25
Table of contents1 HP Officejet 2620 series Help ...
Order HP paper suppliesThe printer is designed to work well with most types of office media. Use HP media for optimum printquality. Visit the HP websi
5 Copy and scan●Copy documents●Scan to a computer●Tips for copy success●Tips for scan successENWW 27
Copy documentsThe Copy menu on the printer display allows you to easily start a black or color copy and selectnumber of copies. You can also easily ch
●ID Card Copy: Allows you to copy both sides of ID card.●Lighter / Darker: Adjusts the copy settings to make copies lighter or darker.NOTE: After two
Scan to a computerTo scan to a computer, the printer and computer must be connected and turned on. You can scanfrom the control panel of the printer o
Tips for copy success●Clean the scanner glass and make sure that there are no foreign materials adhering to it.●To increase or decrease the contrast o
Tips for scan success●Clean the scanner glass and make sure that there are no foreign materials adhering to it.●After you select Scan from the printer
6FaxYou can use the printer to send and receive faxes, including color faxes. You can schedule faxes tobe sent at a later time and set up speed-dials
Send a faxYou can send a fax in a variety of ways. Using the printer control panel, you can send a black andwhite fax or a color fax. You can also sen
Send a standard fax from the computerYou can send a document on your computer as a fax, without printing a copy and faxing it from theprinter.NOTE: Fa
Fax and digital phone services ... 49Fax over
3. Dial the number by using the keypad on the phone that is connected to the printer.NOTE: Do not use the keypad on the control panel of the printer w
Schedule a fax to send laterYou can schedule a black and white fax to be sent within the next 24 hours. This enables you to senda black and white fax
To change the ECM setting from the control panel1. From the Home screen on the printer display, press the Up and Down buttons to select Fax, andthen p
Receive a faxYou can receive faxes automatically or manually. If you turn off the Auto Answer option, you mustreceive faxes manually. If you turn on t
Reprint received faxes from memoryThe received faxes, which are not printed out, are stored in memory.NOTE: After the memory becomes full, the printer
5. At the prompt, enter the number of the fax machine intended to receive the forwarded faxes, andthen select Done. Enter the required information for
3. A message appears stating that Caller ID is required to block junk faxes. Select OK to continue.4. Select Add a Number.5. To select a fax number to
Set up speed-dial entriesYou can set up frequently used fax numbers as speed-dial entries. This allows you to dial thosenumbers quickly by using the p
Delete speed-dial entriesTo delete speed-dial entries1. From the Home screen on the printer display, press the Up and Down buttons to select Fax, andt
Change fax settingsUse the following steps to change the initial settings or to configure other options for faxing.●Configure the fax header●Set the a
1 HP Officejet 2620 series HelpLearn how to use your HP Officejet 2620 series●Printer parts on page 4●Control panel and status lights on page 6●Load m
Set the number of rings before answeringIf you turn on the Auto Answer setting, you can specify how many rings occur before incoming callsare automati
4. Select Ring Settings, and then select Distinctive Ring.5. A message appears stating that this setting should not be changed unless you have multipl
Set the fax speedYou can set the fax speed used to communicate between your printer and other fax machines whensending and receiving faxes.If you use
Fax and digital phone servicesMany telephone companies provide their customers with digital phone services, such as the following:●DSL: A Digital subs
Fax over Internet ProtocolYou might be able to subscribe to a low cost phone service that allows you to send and receive faxeswith your printer by usi
Use reportsYou can set up the printer to print error reports and confirmation reports automatically for each faxyou send and receive. You can also man
On Always Prints a fax confirmation report for every fax you send andreceive.Error Only Prints a fax confirmation report for every fax error. This ist
To view the Call History1. From the Home screen on the printer display, press the Up and Down buttons to select Fax, andthen press OK.2. Select Settin
Tips for fax success●Load the original print-side up in the ADF or print-side down on the right front corner of thescanner glass.For more information
7 Work with ink cartridgesThis section contains the following topics:●Check estimated ink levels●Order ink supplies●Choose right ink cartridges●Replac
2 Chapter 1 HP Officejet 2620 series Help ENWW
Check estimated ink levelsYou can easily check the ink supply level to determine how soon you might need to replace an inkcartridge. The ink supply le
Order ink suppliesBefore ordering cartridges, locate the correct cartridge number.Locate the cartridge number on the printer●The cartridge number is l
Choose right ink cartridgesHP recommends that you use Original HP ink cartridges. Original HP ink cartridges are designed andtested with HP printers t
Replace ink cartridgesTo replace the ink cartridges1. Check that power is on.2. Load paper.3. Remove the ink cartridge.a. Open the cartridge access do
b. Remove the plastic tape using the pink pull tab.c. Slide the ink cartridge into slot until it clicks into place.d. Close the cartridge access door.
Use single-cartridge modeUse the single-cartridge mode to operate the HP Officejet 2620 series with only one ink cartridge. Thesingle-cartridge mode i
Cartridge warranty informationThe HP cartridge warranty is applicable when the cartridge is used in its designated HP printingdevice. This warranty do
Tips for working with ink cartridgesUse the following tips to work with ink cartridges:●To protect the ink cartridges from drying out, always turn the
64 Chapter 7 Work with ink cartridges ENWW
8 ConnectivityThis section contains the following topics:●Connect a new printer●USB connectionENWW 65
2 Get to know the HP Officejet 2620 series●Printer parts●Control panel and status lightsENWW 3
Connect a new printerIf you have not connected the printer to your computer, or you want to connect another new printer ofthe same model to your compu
USB connectionThe HP Officejet 2620 series supports a rear USB 2.0 High Speed port for connection to a computer.To connect the printer with the USB ca
68 Chapter 8 Connectivity ENWW
9 Solve a problemThis section contains the following topics:●Clear paper jam●Clear print carriage●Improve print quality●Unable to print●Resolve copy a
Clear paper jamUse the following steps to clear a paper jam.To clear a paper jam from the input tray1. Pull the paper gently out of the input tray.2.
2. Remove the jammed paper.3. Close the cleanout door. Gently push the door towards the printer until both latches snap intoplace.4. Press the OK butt
3. Gently pull the paper out of the rollers.CAUTION: If the paper tears when you are removing it from the rollers, check the rollers andwheels for tor
Clear print carriageRemove any objects, such as paper, that are blocking the print carriage.See Clear paper jam on page 70 for more information.NOTE:
Improve print qualityNOTE: To protect the ink cartridges from drying out, always turn the printer off using the On button,and wait until the On button
e. Load the cartridge alignment sheet print side down on the right front corner of the scannerglass.f. Follow the instructions on the printer display
Printer parts●Front view1 Automatic Document Feeder (ADF)2 Paper-width guide for the input tray3 Input tray4 Input tray shield5 Lid6 Lid-backing7 Scan
d. Click Print Diagnostic Information on the Device Reports tab to print a diagnostics page.Review the blue, magenta, yellow, and black boxes on the d
●Windows 8: On the Start screen, right-click an empty area on the screen, click All Appson the app bar, and then click the icon with the printer'
Unable to printIf you are having trouble printing, you can download the HP Print and Scan Doctor, which cantroubleshoot this issue for you automatical
●Windows Vista: From the Windows Start menu, click Control Panel, and then clickPrinters.●Windows XP: From the Windows Start menu, click Control Panel
iv. On the General tab, next to Startup type, make sure that Automatic is selected.v. If the service is not already running, under Service status, cli
Resolve copy and scan issuesHP provides an HP Print and Scan Doctor (Windows only) that can help solve many common “Unableto scan” issues.NOTE: The HP
Resolve fax issuesIf you are having faxing problems, you can print a fax test report to check the status of the printer.The test fails if the printer
HP support●Register printer●Support process●HP support by phone●Additional warranty optionsRegister printerBy taking just a few quick minutes to regis
Phone support periodOne year of phone support is available in North America, Asia Pacific, and Latin America (includingMexico). To determine the durat
Prepare traysOpen output tray▲Output tray must be open to begin printing.Close cartridge access door▲Cartridge door must be closed to begin printing.
●Rear view14 USB port15 Power connection16 Fax port (1-LINE)17 Fax port (2-EXT)ENWW Printer parts 5
Printer failureResolve printer failure.▲Turn the printer off, then on. If that does not resolve the problem, contact HP. Please contact HP support for
Ink cartridge problemFirst try removing and reinserting the ink cartridges. If this does not work, clean the cartridgecontacts. If your problem is sti
6. On the inside of the printer, locate the contacts for the cartridge.The printer contacts are the set of gold-colored bumps positioned to meet the c
Older generation cartridgesYou will need to use a newer version of this cartridge. In most cases you can identify a newer versionof the cartridge by l
90 Chapter 9 Solve a problem ENWW
A Technical informationThe technical specifications and international regulatory information for the HP Officejet 2620 seriesare provided in this sect
Hewlett-Packard Company noticesThe information contained herein is subject to change without notice.All rights reserved. Reproduction, adaptation, or
SpecificationsTechnical specifications for the HP Officejet 2620 series are provided in this section. For moreproduct specifications, see the Product
Envelopes: Up to 5Index cards: Up to 20Photo paper sheets: Up to 20Output tray capacityPlain paper sheets (80 g/m2 [20lb]): Up to 30Envelopes: Up to 5
Fax specifications●Send/Receive black and white faxes or color faxes.●Up to 99 speed dials.●Up to 99-page memory (based on ITU-T Test Image #1 at stan
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