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Pagina 1 - HP Z800 Workstation

HP Z800 WorkstationMaintenance and Service Guide

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Expansion card configuration restrictions for power supplies ... 166Choosing an expansion card slot ...

Pagina 3 - About this guide

4.Disconnect the speaker cable from the inline front panel I/O cable (1), and slide the speaker fromthe chassis flanges (2), as shown in the following

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4.Disconnect the sensor cable from the in-line chassis cable as shown in the following figure (1).Figure 5-13 Removing the side access panel sensor5.

Pagina 5 - Table of contents

Power connectionsFor help with identifying power cables, see the following figure and table. Ensure that all cables arerouted or tied so they cannot i

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Front bezelThis section describes how to remove and install the front bezel.Removing the front bezel1.Disconnect power from the workstation (see Predi

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Front panel I/O cable assemblyThis section describes how to remove and install a front panel I/O cable assembly.Removing the front panel I/O cable ass

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8.Remove the screw (1) and slide front panel cable I/O assembly down, then out of the chassis (2),as shown in the following figure.Figure 5-17 Removi

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Installing the front panel I/O cable assemblyTo install he front panel I/O cable assembly:1.With power removed and the chassis open, guide the front p

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3.Connect the front panel I/O cable assembly cables to the system board as shown in the followingfigure.Figure 5-19 Connecting the front panel I/O ca

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Power switch cable assemblyThis section describes how to remove and install the power switch cable assembly.Removing the power switch cable assembly1.

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10.Disconnect the power switch cable assembly cable from the system board as shown in thefollowing figure.Figure 5-21 Disconnecting the power switch

Pagina 13 - 1 Workstation overview

During operation ... 221Customizing the monitor display ...

Pagina 14 - Addition features

4.Lift the drive release latch at the green label touch point (1), and gently slide the filler tray out ofthe chassis (2), as shown in the following f

Pagina 15 - Workstation components

Installing a filler tray1.Disconnect power from the workstation (see Predisassembly procedures on page 77).2.Remove the side access panel (see Removin

Pagina 16 - Chassis components

Optical disk driveThis section describes how to remove and install an optical disk drive.Removing an optical disk drive from the optical drive bay1.Di

Pagina 17 - Front panel components

6.Lift the drive release latch at the green touch point (1), and gently slide the drive out of the chassis(2), as shown in the following figure.Figure

Pagina 18 - Rear panel components

Installing an optical disk drive in the optical drive bay1.Disconnect power from the workstation (see Predisassembly procedures on page 77).2.Remove t

Pagina 19 - Description

6.Connect the power (1) and data (2) cables to the drive as shown in the following figure.Figure 5-27 Connecting power and data cablesENWWRemoving an

Pagina 20 - Specifications

7.Connect the optical disk drive data cable to the next available SATA port on the system board asshown in the following figure.Figure 5-28 Connectin

Pagina 21 - Environmental specifications

Notice for Blu-ray optical drivesIf you installed a Blu-ray optical drive, note the following:Blu-ray movie playbackAs Blu-ray is a new format contain

Pagina 22 - Power supply description

Slot load optical disk drive (optional)A slot load optical disk drive can be added to the workstation in place of the standard optical diskdrive assem

Pagina 23 - Power supply currents

6.Disconnect the chassis power cable from the slot load optical drive power connector as shown inthe following figure.Figure 5-30 Disconnecting chass

Pagina 24 - Power supply specifications

8 Configuring password security and resetting CMOS ... 265Preparing to configure passwords ...

Pagina 25 - Resetting the power supply

8.Lift and hold the drive release latch at the green touch point (1), and then slide the slot loadassembly out of the chassis (2), as shown in the fol

Pagina 26 - Ensuring proper ventilation

10.Separate the slot load drive latches (1), tilt the slot load optical disk drive (2), and lift it from thecarrier (2), as shown in the following fig

Pagina 27 - Features

Installing the slot load optical disk drive1.With power off and the side access panel open, remove the expansion card support and any cardcables that

Pagina 28 - ENERGY STAR Qualification

4.Connect the power/data cable to the optical disk drive.TIP: Place excess cabling in the slot load optical bay.Figure 5-35 Connecting the power/data

Pagina 29 - Accessibility

5.Insert the slot load assembly into the chassis optical cage until it reaches the release latch.Pull the latch (1) and slide the slot load assembly i

Pagina 30 - HP Cool Tools

6.Connect the chassis power cable to the optical disk drive power cable as shown in the followingfigure.Figure 5-37 Connecting chassis power cable to

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Hard disk driveThis workstation accommodates both SAS and SATA hard drives.Both 3.5 in. standard hard disk drives or 2.5 in. small form factor (SFF) h

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Removing a hard disk drive from the hard drive bay1.Disconnect power from the workstation (see Predisassembly procedures on page 77).2.Remove the side

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4.Carefully separate the upper hard drive carrier rails (1), tilt the drive outward (2), carefullyseparate the lower carrier rails (3), and then remov

Pagina 34 - Updating the workstation

Installing a hard disk drive in the hard drive bayThis section describes how to install a hard drive in the hard drive bay.Hard disk drive cable confi

Pagina 35 - Determining current BIOS

1 Workstation overviewThis chapter presents an overview of workstation hardware components. It includes these topics:TopicsDescription on page 1Specif

Pagina 36 - Upgrading device drivers

Installing a hard disk drive1.Disconnect power from the workstation (see Predisassembly procedures on page 77).2.Remove the side access panel (see Rem

Pagina 37 - Restore methods

4.If there is a drive carrier in the drive slot, press the hard drive carrier release latch at the greentouch point and rotate the handle outward (1).

Pagina 38 - Restoring Windows Vista

5.Set the hard drive in the carrier at an angle. Carefully separate the lower hard drive carrier rails(1), and then lower the drive between them, as s

Pagina 39 - Creating RestorePlus! media

7.While keeping the hard drive carrier handle in its fully open position, slide the hard drive into thebay (1) until it comes to a hard stop. When the

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Removing a hard disk drive from the slot load optical bay1.Disconnect power from the workstation (see Predisassembly procedures on page 77).2.Remove t

Pagina 41 - Restoring Novell SLED

7.Disconnect the chassis power cable from the slot load drive power connector as shown in thefollowing figure.Figure 5-46 Disconnecting chassis power

Pagina 42 - Creating restore media

9.Disconnect the chassis power cable from the hard drive power connector as shown in thefollowing figure.Figure 5-48 Disconnecting chassis power cabl

Pagina 43 - 4 System management

10.Remove the optical bay slot carrier from the chassis.Lift and hold the drive release latch at the green touch point (1), and then slide the slot lo

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12.Remove the hard drive from the slot load optical drive carrier as shown in the following figure.Figure 5-51 Removing the hard drive from the carri

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Installing a hard disk drive in the slot load optical bay1.With power off and the workstation open, remove the expansion card support and any cardcabl

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NOTE: The x1, x4, x8, and x16 designators describe the number of electrical PCIe lanes routed toan expansion slot. For example, x16(8) means that the

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5.Lift and hold the drive release latch at the green touch point (1) while sliding the slot load carrierinto the bay. When the front of the carrier is

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6.Connect the chassis power cable to the hard drive power connector as shown in the followingfigure.TIP: Place excess cabling in the slot load bay.Fig

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7.Connect the data cable to the hard drive (1) and to the system board connector (2), as shown inthe following illustration.If the hard disk drive is

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8.Connect the chassis power cable to the slot load optical drive power cable.Figure 5-57 Connecting chassis and slot load optical drive power cables9

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Removing a hard disk drive from the optical drive bay1.Disconnect power from the workstation (see Predisassembly procedures on page 77).2.Remove the s

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6.Lift the drive release latch at the green touch point (1), and then slide the hard drive carrier fromthe chassis as shown in the following figure (2

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8.Carefully separate the rails (1), and remove the hard drive (2), as shown in the following figure.Figure 5-62 Removing the rails9.Reinstall all rem

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Installing a hard disk drive in the optical drive bayTIP: For optimum performance, install the hard disk drive in the bottom bay; do not install it in

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7.Insert the hard drive, as shown in the following figure:a.Slide the hard drive carrier into the optical disk drive bay cage until it reaches the rel

Pagina 56 - Workstation management

8.Connect the power (1) and data (2) cables to the drive, as shown in the following figure.If the hard disk drive is SAS, attach a SATA-SAS adapter to

Pagina 57 - Installing a remote system

Workstation componentsThis section describes workstation components, including front and , and includes these topics:TopicsChassis components on page

Pagina 58 - Replicating the setup

7.Gently open the rails (1), as shown in the following figure.Figure 5-67 Installing the drive in the rails8.Lower the drive into the rails (2) as sh

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10.Lift and hold the drive release latch at the green touch point (1) while sliding the bracket into theoptical bay (2), as shown in the following fig

Pagina 60 - HP Client Manager Software

Configuring the cablingIf the internal bays are not filled to capacity, the pre-installed blind-mate data cables for the unusedinternal hard drive bay

Pagina 61 - HP SoftPaq Download Manager

4.Connect one end of the data cable to the hard drive as shown in the following figure.Figure 5-71 Connecting the data cables to the hard drives5.Con

Pagina 62 - Subscriber's Choice

8.Remove the cables from the retention hook on the expansion card guide/front fan holder (5), asshown in the following figure.Figure 5-72 Removing th

Pagina 63 - ROM Flash

9.Disconnect the front system fan power cable from the system board as shown in the followingfigure.Figure 5-73 Disconnecting the fan cableENWWRemovi

Pagina 64 - FailSafe Boot Block ROM

10.Press firmly on the two recessed green touch points on the top of the expansion card guide/frontfan holder (1), as shown in the following figure.Fi

Pagina 65 - Workstation security

Installing the expansion card guide/front fan holder1.Ensure that the fan holder includes the desired cooling fans (see Installing a second front syst

Pagina 66 - SATA hard disk drive security

System fansThis section describes how to remove and install the front and rear system fans.Removing the rear system fan assembly1.Disconnect power fro

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6.Use a Torx T-15 driver to remove the four rear system fan assembly Torx screws , and then removethe assembly from the rear of the chassis.Figure 5-7

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Chassis componentsThe following image shows a typical workstation configuration. Drive configurations can vary.Figure 1-2 Workstation componentsTable

Pagina 69 - Password security

Installing the rear system fan assembly1.With the power off and the chassis open for access, place the rear system fan assembly in thechassis. Use a T

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2.Connect the rear system fan assembly cable to the system board as shown in the following figure.Figure 5-78 Connecting the rear system fan assembly

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2.Orient the front system fan so that the fan label points into the expansion card guide/front fanholder.Figure 5-79 Orienting the fan in the fan hol

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4.Guide the fan cable under the cable retention clamps as shown in the following figure.Figure 5-81 Routing the fan cable5.Install the expansion card

Pagina 73 - Chassis security

6.Replace the graphics auxiliary power cables in the retention hook as shown in the followingfigure.Figure 5-82 Replacing the graphics auxiliary powe

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7.Clip the graphics auxiliary power connectors into the expansion card guide storage receptacles asshown in the following figure.Figure 5-83 Replacin

Pagina 75 - Thermal sensors

8.Connect the front system fan cable(s) to the system board as shown in the following figure. If thereis only one fan, connect its cable to the inner-

Pagina 76 - Dual-state power button

Memory fansThis section describes how to remove and install the memory fans.Removing the memory fans1.Disconnect power from the workstation (see Predi

Pagina 77 - 5 Replacing components

5.Lift the memory fan assembly upward, out of the chassis as shown in the following figure.Figure 5-86 Removing the memory fan assembly156 Chapter 5

Pagina 78 - Warnings and cautions

Installing the memory fans1.With workstation power off and the chassis open, place the memory fan assembly tabs in thechassis slots (1), as shown in t

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Front panel componentsThe following illustration shows the front panel components of a typical workstation configuration. Driveconfigurations can vary

Pagina 80 - Service considerations

MemoryThis section presents dual inline memory module (DIMM) configuration information and removal/installation procedures.DIMM installation guideline

Pagina 81 - Table 5-1 Static shielding

BIOS errors and warningsThe BIOS generates warnings/errors on invalid memory configurations:●If the BIOS can find a valid memory configuration by disa

Pagina 82 - Grounding the work area

Removing a DIMM1.Disconnect power from the workstation (see Predisassembly procedures on page 77).CAUTION: To ensure that DIMMs are not damaged during

Pagina 83 - Cables and connectors

Installing a DIMMThis section describes how to install a DIMM in the workstation.Required DIMM installation orderDIMMs must be installed in a specifie

Pagina 84 - Customer self-repair

Dual processor configurationThe illustration below shows the DIMM installation order for a dual processor workstation.Figure 5-90 Dual-processor DIMM

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5.Push outward on the DIMM socket levers as shown in the following figure.Figure 5-91 Opening DIMM socket leversENWWRemoving and installing component

Pagina 86 - Component locations

6.Align the DIMM connector key with the DIMM socket key, and then seat the DIMM firmly in thesocket (1), as shown in the following figure.CAUTION: DIM

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Expansion card slot identificationThis section identifies and describes workstation expansion card slots and presents card configurationinformation.Ex

Pagina 88 - Disassembly order

Table 5-6 Expansion card slot description and compatibility(continued)Slot Type MechanicalcompatibilityElectricalcompatibilitySlot power(Maximum)7 PC

Pagina 89 - Predisassembly procedures

Graphics cards greater than 75 watts require the use of an auxiliary power cable adapter.If a graphics card greater than 75 watts is used, HP recommen

Pagina 90 - Cable lock (optional)

Rear panel componentsThe following illustration shows the rear panel of a typical workstation configuration. Driveconfigurations can vary.Figure 1-4

Pagina 91 - Side access panel

Choosing an expansion card slotWhenever possible, use the following tips to help you select the proper slot for an expansion card:●Insert the primary

Pagina 92 - Airflow guide

PCIe cardThis section describes how to remove and install a PCIe card.Removing a PCIe card1.Disconnect power from the workstation (see Predisassembly

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6.Raise the rear retention clamp by lifting the metal bar or the green lever (1), as shown in thefollowing figure. If necessary, disconnect the auxili

Pagina 94 - Expansion card support

Installing a PCIe card1.Disconnect power from the workstation (see Predisassembly procedures on page 77).2.Remove the side access panel (see Removing

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7.Angle the card into the PCI card guide. Align the PCIe card keyway with the slot key, and thenfirmly seat the card in the slot (1), as shown in the

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8.If required by the card, connect the auxiliary power cable to the card, as shown in the followingfigure:a.While pressing on the connector cable rele

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PCI cardThis section describes replacing a PCI card.Removing a PCI card1.Disconnect power from the workstation (see Predisassembly procedures on page

Pagina 98 - Power supply

Installing a PCI card1.Disconnect power from the workstation (see Predisassembly procedures on page 77).2.Remove the side access panel (see Removing t

Pagina 99 - Removing the speaker

6.Align the PCI card keyway with the slot key, and then firmly seat the card in the slot as shown inthe following figure (1).Figure 5-101 Installing

Pagina 100 - Installing the speaker

Liquid cooling solutionThe following section describes how to remove and install a processor liquid cooling solution (LCS).NOTE: The LCS is not eligib

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Table 1-3 Rear panel components (continued)Item Symbol Description Item Symbol Description6 Side access panel keys 13 Cable lock slot7 Graphics

Pagina 102 - Power connections

4.Remove the LCS air duct from the airflow guide.a.Press and hold the LCS air duct tab shown in the following figure (1).Figure 5-103 Removing the LC

Pagina 103 - Front bezel

6.Grasp the sides of the LCS radiator cover and remove it from the radiator as shown in thefollowing figure.Figure 5-104 Removing the radiator coverE

Pagina 104 - 3Front USB

7.Disconnect the LCS cable harness connections from the system board.a.Disconnect the two cable connectors from the system board (1), as shown in the

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8.Remove the cold plate assemblies.a.Loosen the four LCS mounting screws (shown in the following figure) until the screwscompletely disengage from the

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b.Gently twist the cold plate (1), and remove it from the retention ring (2), as shown in thefollowing figure.Figure 5-107 Removing the cold plate182

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9.Remove the rear system fan assembly, with attached LCS radiator, from the chassis (see Removingthe rear system fan assembly on page 146) as shown in

Pagina 108 - Power switch cable assembly

10.Remove the LCS radiator from the rear system fan assembly.a.Remove the screws that fasten the radiator to the rear system fan mounting plate as sho

Pagina 109 - Optical bay filler tray

Installing a liquid cooling solution1.Disconnect power from the system (Predisassembly procedures on page 77) and remove the sideaccess panel (Removin

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7.Set the cold plate retention ring on the CPU heatsink mounting base, and then slightly tighten asingle retention screw (see Installing the CPU heats

Pagina 111 - Installing a filler tray

8.Insert the LCS assembly into the chassis through the rear system fan opening, from the rear of thechassis as shown in the following figure.Figure 5-

Pagina 112 - Optical disk drive

Copyright Information© Copyright 2010 Hewlett-PackardDevelopment Company, L.P.WarrantyHewlett-Packard Company shall not beliable for technical or edit

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SpecificationsThis section provides workstation chassis, power supply, and environmental specifications, and includesthese topics:TopicsPhysical chara

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9.Install each LCS cold plates.a.If installing a new cold plate, remove the plastic cover from the bottom of each cold plate asshown in the following

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d.Rotate the cold plate slightly to position the cold plate tabs under the retention ring tabs (2),as shown in the following figure.TIP: Ensure that t

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f.Tighten the four cold plate retention screws (see Installing the CPU heatsink on page 201).Figure 5-115 Tightening the cold plate screws190 Chapter

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10.Position the LCS radiator assembly in the chassis.a.Guide the top of the assembly under the chassis lip as shown in the following figure.Figure 5-1

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c.Fasten the rear system fan assembly, with attached liquid cooling radiator, to the chassis asshown in the following figure (see Installing the rear

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TIP: Position the cable harness so that it does not interfere with the memory fan assembly.a.Connect the rear, and then front LCS cable harness connec

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12.Install the LCS radiator cover.a.Align the LCS radiator cover with the radiator as shown in the following figure.Figure 5-119 Installing the radia

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13.Install the memory fan assembly.a.Guide the edge of the memory fan assembly under the LCS cooling hoses as shown in thefollowing figure.Figure 5-12

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14.Install the LCS air duct.a.Raise the LCS air duct into the workstation airflow guide as shown in the following figure.Figure 5-121 Installing the

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c.Ensure that the front and rear mounting tabs are fully seated as shown in the figure below.Figure 5-122 Positioning the LCS air ductFor proper inst

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Environmental specificationsThe following table lists the environmental specifications of HP Workstations.Table 1-4 HP Workstation environmental spec

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15.Install the airflow guide (see Installing the airflow guide on page 82).16.Install the expansion card support (see Installing the expansion card su

Pagina 126 - Hard disk drive

CPU heatsinkThis section describes how to remove and install a CPU heatsink.Removing the CPU heatsink1.Power down the workstation (see Predisassembly

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7.Disconnect the CPU heatsink fan cable from the system board (1), as shown in the followingfigure.Figure 5-124 Disconnecting the heatsink fan cable8

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Installing the CPU heatsink1.Perform one of the following tasks:●If you are reusing the original heatsink, apply thermal compound to the center of the

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5.Connect the CPU heatsink fan connector to the system board.Figure 5-125 Connecting the heatsink fan cable6.Reinstall all removed components and rec

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CPUThis section describes how to remove and install a CPU.Removing a CPU1.Disconnect power from the workstation (see Predisassembly procedures on page

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Installing a CPUNOTE: HP recommends that you do not swap processors (CPUs) from one system board to another.If installing a second CPU, it must be of

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11.Replace the CPU heatsink (see Installing the CPU heatsink on page 201 for installation details.)12.Reinstall all removed components and reconnect a

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System boardThis section describes replacing the system board.Removing the system board1.Disconnect power from the workstation (see Predisassembly pro

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9.Prepare the chassis for system board removal.a.Move the optical drives out of the chassis far enough to clear the system board (seeRemoving an optic

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Power supply descriptionThis workstation offers an 850W power supply and an 1110W power supply to provide power for theworkstation. The power supplies

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b.Place the graphics cables in the hard drive bays.Place the CPU, memory power, and rear system fan cables over the chassis edge.TIP: Use the CPU and

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10. Slide the system board forward as shown in the following figure (1).Figure 5-127 Removing the system board11.Using the CPU heatsinks as handles,

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See the removing and installing sections of this chapter for details on reinstalling componentcables.BatteryThis section describes how to remove and i

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5.Rotate the battery enough to get beyond the latch, and then lift it straight up as shown in thefollowing figure.Figure 5-128 Removing the batteryEN

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Installing the battery1.Confirm the polarity (positive or negative) of the battery to position it correctly in the batteryholder.2.Place the battery e

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6 Diagnostics and troubleshootingThis chapter describes the tools available for diagnosing and troubleshooting system issues, andincludes these topics

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Calling technical supportAt times you might encounter an issue that requires technical support. When you call technical support:●Have the workstation

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Each HP Workstation has two unique serial number labels and a Certificate of Authentication (COA)label as shown in the figure below.Figure 6-1 Wor

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Diagnosis guidelinesIf you encounter a problem with the workstation, monitor, or software, the following sections provide alist of general suggestions

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Diagnosis during operation●Look for blinking LEDs on the front of the workstation. The blinking lights are error codes that willhelp you diagnose the

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Power supply currentsTable 1-6 Maximum current per railVoltage rail 850W maximumcontinuous current1110W maximumcontinuous current+12 V-CPU0 18.0A 18.

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●Check cables for loose or improper connections.●After installing a non-plug and play (PnP) expansion board or other option (such as a diskettedrive),

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HP troubleshooting resources and toolsThis section provides information on the HP Help and Support Center, E-support, and Helpful Hints fortroubleshoo

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Troubleshooting a problemTo help you troubleshoot problems with your system, HP provides the Business Support Center (BSC).The BSC is a portal to an e

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At startup●Verify that the workstation and monitor are plugged into a working electrical outlet.●Remove all diskettes, optical disks, and USB drive ke

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●Upgrade the BIOS. A new release of the BIOS might have been released that supports newfeatures or fixes your problem.●For more detailed information,

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Troubleshooting scenarios and solutionsThis section presents an extensive overview of various troubleshooting scenarios and possible solutionsfor a Wi

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Table 6-1 Minor problems (continued)Problem Cause Possible SolutionWorkstation powered offautomatically and the PowerLED flashes red 2 times (onceeve

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Table 6-1 Minor problems (continued)Problem Cause Possible SolutionLED does not illuminate (see Testing powersupply on page 225), replace the powersu

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Table 6-2 Power supply problems (continued)Problem Cause SolutionWorkstation powers off and thePower LED flashes red 2 times(once every second), foll

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Solving diskette problemsTable 6-3 Diskette problemsProblem Cause SolutionDiskette drive light stays on. Diskette is damaged.1. Right-click Start, se

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Power supply specificationsTable 1-7 Power supply specificationsItem DescriptionPower supply850W Wide Ranging, Active PFC 1110W Wide Ranging, Active

Pagina 158 - System fans

Table 6-3 Diskette problems (continued)Problem Cause SolutionInvalid system disk isdisplayed.A diskette that does not containthe system files needed

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Table 6-4 Hard drive problems (continued)Problem Cause SolutionDrive not found (identified). Improper cable connection On workstations with discreet

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Solving display problemsTable 6-5 Display problemsProblem Cause SolutionBlank screen (no video). The cable connections are notcorrect.Verify the cabl

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Table 6-5 Display problems (continued)Problem Cause SolutionDim characters The brightness and contrastcontrols are not set properly.Adjust the monito

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Solving audio problemsTable 6-6 Audio problemsProblem Cause SolutionSound does not come out of thespeaker or headphones.Software volume control istur

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Table 6-6 Audio problems (continued)Problem Cause SolutionSound occurs intermittently. Processor resources are beingused by other openapplications.Sh

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Self-troubleshooting with HP Vision FieldDiagnosticsHewlett-Packard Vision Field Diagnostics is a diagnostic tool that can be used by the end user ort

Pagina 165

OverviewThe HP Vision Field Diagnostics utility allows you to view information about the hardware configurationof the workstation and perform hardware

Pagina 166

Downloading and accessing HP Vision Field DiagnosticsFollow these steps to download the HP Vision Field Diagnostics utility from the HP Web site to a

Pagina 167 - Memory fans

Accessing HP Vision Field Diagnostics on the workstationThe following procedures describe how to access the HP Vision Field Diagnostics utilities that

Pagina 168

To reach zero power consumption, unplug the workstation from the power outlet or use a power stripwith an on/off switch. For additional information ab

Pagina 169 - Installing the memory fans

User interfaceThe HP Vision Field Diagnostics application provides six major functions, accessible through Tabs.These functions are:●Survey — Your cur

Pagina 170 - Supported DIMM configurations

●Input Devices — Shows user input devices such as all connected mice and keyboards.●Memory — Shows system memory information.●Miscellaneous — List any

Pagina 171 - BIOS errors and warnings

Test tabThe Test tab lists all available diagnostics. The lists have been tailored according to your systemconfiguration. Individual test may be selec

Pagina 172 - Removing a DIMM

4. Choose how you want the test to be executed, either Number of Loops or Total Test Time.When choosing to run the test over a specified number of loo

Pagina 173 - Installing a DIMM

Status tabThe Status tab shows the overall progress and status of the test scenario as well as the progress andstatus of each test. The color coded st

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●The Reason section describes the likely cause of the error.●The Recommended Repair will give a recommended action that should be performed to resolve

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Saving and printing information in HP Vision Field DiagnosticsYou can save the information displayed in the HP Vision Field Diagnostics Survey, Histor

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Table 6-8 Diagnostic lights and audible codesActivity Possible cause Recommended actionBlue Power LED* on. Nobeeps.Workstation on.N/ABlue Power LED*

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Table 6-8 Diagnostic lights and audible codes (continued)Activity Possible cause Recommended actionRed Power LED blinks fourtimes, once every second,

Pagina 178 - (continued)

Table 6-8 Diagnostic lights and audible codes (continued)Activity Possible cause Recommended actionRed Power LED blinks eighttimes, once every second

Pagina 179

Ensuring proper ventilationProper ventilation for the system is important for workstation operation. Follow these guidelines toensure adequate ventila

Pagina 180

Table 6-8 Diagnostic lights and audible codes (continued)Activity Possible cause Recommended actionSystem does not power-onand LEDs are not blinking.

Pagina 181 - PCIe card

Table 6-9 LED color definitions (continued)LED state LED color System statusSolid or flashing Red System has experienced an error. ( See POST errorme

Pagina 182

POST error messagesThe Power-On Self Text (POST) is a series of diagnostic tests that runs automatically when theworkstation is powered on.Audible and

Pagina 183 - Installing a PCIe card

Table 6-10 POST error messages (continued)Screen message Probable cause Recommended action164—Memory Size Error Memory configuration is incorrect.1.

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Table 6-10 POST error messages (continued)Screen message Probable cause Recommended action213—Incompatible MemoryModulesA memory module in the memor

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Table 6-10 POST error messages (continued)Screen message Probable cause Recommended action514—Memory fan notdetectedMemory fan missing, disconnected

Pagina 186 - PCI card

Table 6-10 POST error messages (continued)Screen message Probable cause Recommended action918—Front USB NotConnectedFront USB is missing or is notco

Pagina 187 - Installing a PCI card

Table 6-10 POST error messages (continued)Screen message Probable cause Recommended action1802—Processor NotSupportedThe system board does not suppo

Pagina 188

7 Configuring RAID devicesThis chapter describes how to configure SAS and SATA RAID devices, and includes these topics:TopicsMaximum hard drive config

Pagina 189 - Liquid cooling solution

Configuring SATA RAID devicesThis section describes how to use the Intel Matrix Storage Manager option ROM Configuration utility toset up and manage S

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●Never restrict the incoming or outgoing airflow of the workstation by blocking any vents or airintakes as shown in the following figure.Figure 1-6 P

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Configuring system BIOSConfigure the system BIOS to enable embedded SATA RAID functionality.1.To enter the system BIOS setup, press F10.2.Use the arro

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Creating RAID volumesTo create RAID volumes, use the Intel Matrix Storage Manager option ROM Configuration utility.1.To enter the Intel Matrix Storage

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Configuring SAS RAID devicesSupported configurationsThe following RAID configurations are supported on this workstation:NOTE: This section does not a

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SAS RAID 0 configurationUse the following procedure to configure an Integrated Striped (IS) volume with the BIOS-basedconfiguration utility. The proce

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SAS RAID 1 configurationUse the following procedure to configure an Integrated Mirroring (IM) volume with the BIOS-basedconfiguration utility. The pro

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SAS RAID 1E configurationUse the following procedure to configure an Integrated Mirroring Extended (IME) volume with the BIOS-based configuration util

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Deleting RAID volumesUse the LSI Logic Corporation Configuration Utility to delete SAS RAID volumes.1. Start the LSI Corporation Configuration Utility

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8 Configuring password security andresetting CMOSThis chapter describes how to configure password security and to reset CMOS, and includes thesetopics

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CAUTION: Before pressing the Clear CMOS button, back up the workstation CMOS settings.Pressing the Clear CMOS button resets CMOS values to factory def

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Resetting the password jumperUse the following procedure to disable the power-on or setup password features and clear the power-on and setup passwords

Pagina 201

ENERGY STAR QualificationHP computers marked with the ENERGY STAR logo are compliant with the applicable U.S.Environmental Protection Agency (EPA) ENE

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WARNING! To reduce the risk of personal injury from electrical shock and hot surfaces, disconnectthe power cord from the wall outlet and allow the int

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This restores the settings that include boot sequence order and other factory settings. However, itdoes not force hardware rediscovery.4. Choose Resto

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A Connector pinsWorkstation PS/2 keyboard Pin Signal123DataUnusedGround456+5 VDCClockUnusedWorkstation PS/2 mouse Pin Signal123DataUnusedGround456+5 V

Pagina 205

Workstation serial Pin Signal123Carrier DetectReceive DataTransmit Data456Data Terminal ReadySignal GroundData Set Ready789Request to SendClear to Sen

Pagina 206

Headphone cable (1/8 inch) Pin Signal1 (Tip)2 (Ring)3 (Shield)Audio_LeftAudio_RightGroundAudio line-in cable (1/8 inch) Pin Signal1 (Tip)2 (Ring)3 (Sh

Pagina 207

SAS driveSegment Pin BackplanereceptaclePlug andcablereceptaclesPrimary signal segment S1 SIGNAL GROUNDS2 TP+ RP+S3 TP- RP-S4 SIGNAL GROUNDS5 RP- TP-S

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SAS driveSegment Pin BackplanereceptaclePlug andcablereceptaclesPower segment P1V33cP2V33cP3V33c precharge cP4 GROUNDP5 GROUNDP6 GROUNDP7V5c precharge

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DVI-I cablePin Signal Pin Signal1 T.M.D.S DATA 2- 16 HOT PLUG DETECT2 T.M.D.S DATA 2+ 17 T.M.D.S DATA 0-3 T.M.D.S DATA 2/4 SHIELD 18 T.M.D.S DATA 0+4

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Display port6 ML_Lane 1(n) 16 GND7 ML_Lane 2(p) 17 AUX CH(n)8 GND 18 Hot Plug Detect9 ML_Lane 2(n) 19 DP_PWR Return10 ML_Lane 3(p) 20 DP_PWRMain power

Pagina 211 - CPU heatsink

CPU power cable, P3 Pin Signal Color1GND BLK2GND BLK3GND BLK4GND BLK5 +12VCPU1BLK/WHT6 +12VCPU1BLK/WHT7 +12V/CPU0BLK/WHT8 +12V/CPU0BLK/WHTHDD bay powe

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EUP compliance modeThis workstation provides EUP compliance mode capability.When enabled, this feature enables the workstation to shut down to the low

Pagina 213 - Installing the CPU heatsink

DASH/I-USB2, P26 Pin Signal1 +5V2 +5V3USB8 -4USB7 -CAUTION: Possible equipment damage.The 2x5 connector can be mated to either a wide 2x5option cable

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Workstation front system fan 2, P94 Pin Signal1GND2 +12V3TACH14PWM15TACH26PWM2Workstation rear system fans, P8 Pin Signal1GND2 +12V3Tach14PWM15Tach26P

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Workstation FDD Pin Signal Pin Signal1Ground 18FLP_DIR#2FLP_LOWDEN# 19Ground3 Key (no pin) 20 FLP_STEP#4FLP_WDO 21Ground5 Key (no pin) 22 FLP_STEP#6Un

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B System board designatorsThis appendix describes the system board designators for this workstation.Designator Silk screen ComponentMH1-MH7 N/A Mounti

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Designator Silk screen ComponentP26 P26 IUSB2 Internal dual USB headerP27 P27 IUSB1 Internal single USB headerP28 FRNT AUD Front panel audio headerP29

Pagina 218 - System board

CRoutine CareGeneral cleaning safety precautions●Never use solvents or flammable solutions to clean the workstation.●Never immerse any component in wa

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●Clean under a key with a swab moistened with isopropyl alcohol and squeezed out. Be carefulnot to wipe away lubricants necessary for proper key funct

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D Locating HP resourcesThis section provides information on the following HP resources for your workstation:TopicsProduct information on page 286●HP C

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Product informationTable D-1 Product informationTopic LocationHP Cool Tools Most HP Microsoft Windows workstations are preloadedwith additional softw

Pagina 222 - Removing the battery

Product supportTable D-2 Product supportTopic LocationAdditional information For online access to technical support information andtools, see http://

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About this guideThis guide provides service and maintenance information for the HP Z800 Workstation and includesthese topics:Guide topicsWorkstation o

Pagina 224 - Product recycling

Hyper-threadingThis workstation supports Hyper-Threading Technology (HTT) which is an Intel-proprietary technologyused to provide process parallelizat

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Product documentationTable D-3 Product documentationTopic LocationHP user documentation, whitepapers, and third-partydocumentationFor the latest onli

Pagina 226 - Locating ID labels

Product diagnosticsTable D-4 Product diagnosticsTopic LocationDiagnostics tools The HP Vision Field Diagnostics utility can be downloadedfrom the HP

Pagina 227 - Locating warranty information

Product updatesTable D-5 Product updatesTopic LocationSoftware, BIOS, and driverupdatesSee http://www.hp.com/go/workstationsupport to verify thatyou

Pagina 228 - Diagnosis guidelines

IndexAAppendicesConnector pins 270System board designators 281BBIOSDetermining version 23Updating 24BIOS ROM 31CClearing and resettingCMOS 267Computer

Pagina 229 - Troubleshooting checklist

expansion card support 82Front bezel 91Front panel I/O cable 92Hard disk drive 114Installing a second front systemfan 149Memory 158Memory fans 155Opti

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2 Setting up the operating systemThis chapter provides setup and update information for the workstation operating system. It includesthese topics:Topi

Pagina 231 - E-support

Setting up the Microsoft operating systemNOTE: If you ordered a downgrade from Windows Vista to Windows XP Professional operatingsystem, your system w

Pagina 232 - Helpful hints

Setting up Red Hat Enterprise LinuxHP offers an HP Installer Kit for Linux (HPIKL) to supplement Red Hat box sets and help HP Linuxcustomers customize

Pagina 233 - During operation

Installing and customizing Red Hat-enabled workstationsLinux-enabled workstations require the HP Installer Kit and the purchase of a Red Hat Enterpris

Pagina 234

Determining current BIOSTo determine the current BIOS of the workstation during system power up:1.Wait for F10=setup to appear on the lower right corn

Pagina 235 - Solving minor problems

Upgrading BIOSTo find and download the latest available BIOS, which includes the latest enhancements:1.Go to http://www.hp.com/go/workstationsupport.2

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3 Restoring the operating systemThis chapter describes how to restore the Windows or Linux operating system. It includes these topics:TopicsRestore me

Pagina 237 - Solving power supply problems

Ordering backup softwareIf you cannot create system recovery CDs or DVDs, you can order a recovery disk set from the HPsupport center. To obtain the s

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Restoring Windows XP ProfessionalThis section describes how to restore the Windows XP Professional operating system.NOTE: The workstation must have a

Pagina 240 - Solving hard drive problems

Creating HP Backup and Recovery (HPBR) mediaNOTE: HPBR is only supported on Windows XP systems. For details, refer to the documentation onthe Suppleme

Pagina 241

Restoring the operating systemCAUTION: Before you restore the operating system, back up your data.When you run RestorePlus! from media, the process de

Pagina 242 - Solving display problems

Creating restore mediaTHE SUSE Linux Enterprise Desktop preload includes a SUSE ISO icon on the desktop. You can clickthis icon to go to the /iso dire

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4 System managementThis section describes the tools and utilities that provide system management for the workstation. Itincludes these topics:TopicsBI

Pagina 244 - Solving audio problems

The Computer Setup (F10) UtilityThis section includes these topics:TopicsComputer Setup (F10) functionality on page 32Accessing the Computer Setup (F1

Pagina 245 - Solving printer problems

●Specify the Asset Tag or property identification number assigned by the company to thisworkstation.●Enable power-on password prompts during system re

Pagina 246 - Diagnostics

Accessing the Computer Setup (F10) UtilityTo access the Computer Setup (F10) Utility menu:1.Power on or restart the workstation.2. When the display is

Pagina 247 - Overview

The Computer Setup (F10) Utility menuThe following table describes the functions available in the Computer Setup (F10) utility menu.NOTE: With new BIO

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Table 4-1 Computer Setup (F10) Utility menu descriptions (continued)Heading Option Description Default Setup Provides these options:●Save Current Se

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Table 4-1 Computer Setup (F10) Utility menu descriptions (continued)Heading Option Description Storage Options Provides these options:●Removable Med

Pagina 250 - User interface

Table of contents1 Workstation overview ... 1Descr

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Table 4-1 Computer Setup (F10) Utility menu descriptions (continued)Heading Option DescriptionSecurity Setup Password Enables you to set and enable a

Pagina 252 - Test tab

Table 4-1 Computer Setup (F10) Utility menu descriptions (continued)Heading Option Description EmbeddedSecurity DeviceThis option becomes available i

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Table 4-1 Computer Setup (F10) Utility menu descriptions (continued)Heading Option DescriptionTo enable the Embedded Security Device and to access an

Pagina 254 - Errors tab

Table 4-1 Computer Setup (F10) Utility menu descriptions (continued)Heading Option DescriptionAdvanced2Power-OnOptionsEnables you to set the followin

Pagina 255 - Help tab

Table 4-1 Computer Setup (F10) Utility menu descriptions (continued)Heading Option Description Chipset/MemoryEnable/disable these options:●PCI SERR#

Pagina 256 - Diagnostic codes and errors

Table 4-1 Computer Setup (F10) Utility menu descriptions (continued)Heading Option Description Slot 1 - PCIe2x8(4)Slot 1 option ROM download (Enable

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Workstation managementThis section summarizes capabilities, features, and key components of workstation management,including:Section topicsInitial wor

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Initial workstation configuration and deploymentThe workstation includes a preinstalled system software image. After a brief software unbundlingproces

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Replicating the setupThis section provides information about replicating the workstation setup.Copying a setup configuration to a single workstationCA

Pagina 260 - LED color definitions

Copying a setup configuration to multiple workstationsCAUTION: A setup configuration is model-specific. If source and target workstations are not thes

Pagina 261

Setting up Red Hat Enterprise Linux ... 21Installing with the H

Pagina 262 - POST error messages

Updating and managing softwareHP provides several tools for managing and updating software on desktops and workstations:●HP Client Manager Software●Sy

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HP SoftPaq Download ManagerHP SoftPaq Download Manager is a free, easy-to-use interface for locating and downloading softwareupdates for the HP client

Pagina 264

System Software ManagerSystem Software Manager (SSM) is a utility available on Windows operating system workstations thatenables you to update system-

Pagina 265

ROM FlashHP workstation include a programmable flash ROM. By establishing a setup password in the ComputerSetup (F10) Utility, you can protect the ROM

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FailSafe Boot Block ROMThe FailSafe Boot Block ROM enables system recovery in the unlikely event of a ROM flash failure. Forexample, if a power failur

Pagina 267

Workstation securityThis section provides information about providing system security through asset tracking, passwordsecurity, hard disk drive lockin

Pagina 268 - 7 Configuring RAID devices

Table 4-2 Security features overviewFeature Purpose How it is establishedRemovable Media Boot Control Prevents booting from removable mediadrivesFro

Pagina 269 - Configuring SATA RAID devices

DriveLock applicationsThe most practical use of DriveLock is in a corporate environment. The system administrator would beresponsible for configuring

Pagina 270 - Configuring system BIOS

Enabling DriveLockTo enable and set the DriveLock user password:1.Power on or restart the workstation.2. As soon as the workstation is powered on, pre

Pagina 271 - Creating RAID volumes

Password securityThe power-on password prevents unauthorized use of the workstation by requiring entry of a passwordto access applications or data whe

Pagina 272 - Configuring SAS RAID devices

HP SoftPaq Download Manager ... 49System Software Manager ...

Pagina 273 - SAS RAID 0 configuration

Establishing a power-on password using workstation setupEstablishing a power-on password through the Computer Setup (F10) Utility prevents access to t

Pagina 274 - SAS RAID 1 configuration

Entering a setup passwordIf a setup password has been established on the workstation, you will be prompted to enter it each timeyou run the Computer S

Pagina 275 - SAS RAID 1E configuration

Deleting a power-on or setup passwordTo delete a power-on or setup password:1.Power on or restart the workstation.2.Choose from the following:●To dele

Pagina 276 - Deleting RAID volumes

Clearing passwordsIf you forget the password, you cannot access the workstation.For instructions about clearing passwords, see Password security on pa

Pagina 277

Setting the Side access panel sensor protection levelTo set the Side access panel sensor protection level:1.Power on or restart the workstation.2.As s

Pagina 278

Fault notification and recoveryFault notification and recovery features combine innovative hardware and software technology toprevent the loss of crit

Pagina 279 - Resetting the password jumper

Dual-state power buttonWith ACPI enabled, the power button can function as an on/off switch or as a sleep state button. Thisfeature does not completel

Pagina 280

5 Replacing componentsThis chapter presents removal and installation procedures for most internal workstation components. Itincludes these topics:Topi

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Warnings and cautionsWARNING! Any surface or area of the equipment marked with this symbol indicates thepresence of a hot surface or hot component. I

Pagina 282 - A Connector pins

NOTE: HP accessories are for use in HP Workstation products. They have been extensively tested forreliability and are manufactured to high quality sta

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Grounding the work area ... 70Recommended ESD prevention materia

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Service considerationsReview the following service considerations before replacing system components.Cautions, warnings and safety precautionsReview t

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Preventing ESD equipment damageMany electronic components are sensitive to ESD. Circuitry design and structure determine the degreeof sensitivity. The

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Grounding the work areaTo prevent static damage in the work area:●Cover the work surface with approved static-dissipative material. Use a wrist strap

Pagina 287 - ENWW 275

Tools and software requirementsThe tools necessary for workstation component removal and installation are:●Torx T-15 driver●Flat blade and cross-tip s

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Hard drivesHard drives are fragile, precision components. Avoid subjecting them to physical shock and vibration.The following guidelines apply to all

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Removing and installing componentsNOTE: This workstation supports many optional devices. If you do not find installation instructions foryour device i

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Component locationsThe following figure and table describe the system board component layout.Figure 5-1 System board component locationsTable 5-2 Sy

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Table 5-2 System board components ID (continued)Item Component Item Component Item Component7 CPU1 fan 20 Internal USB-2/DASH 33 Network/USB8 Front s

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Disassembly orderFor convenience, disassembly procedures should be followed in a particular order. Use the followingtable to determine the sequence in

Pagina 293 - B System board designators

Table 5-3 Workstation component disassembly order (continued)System board on page 206 Battery on page 210 Predisassembly proceduresNOTE: Re

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Optical bay filler tray ... 97Removing a filler tray ...

Pagina 295 - CRoutine Care

Cable lock (optional)If a cable lock is installed on the workstation, remove it before servicing the workstation.Unlock it and pull it out of the cabl

Pagina 296 - Cleaning the mouse

Side access panelBefore accessing the internal components of the workstation, you must remove the side access panel.This section describes how to remo

Pagina 297 - D Locating HP resources

Airflow guideThis section describes how to remove and install the chassis airflow guide.Removing the airflow guide1.Disconnect power from the workstat

Pagina 298 - Product information

4.Disengage the airflow guide tabs from the rear chassis slots (1), and then lift the airflow guidefrom the chassis (2), as shown in the following fig

Pagina 299 - Product support

Installing the airflow guide1.Disconnect power from the workstation (see Predisassembly procedures on page 77).2.Remove the side access panel (see Rem

Pagina 300 - Product documentation

3.Remove the expansion card support by lifting firmly on the handle at the green touch point (1),and then rotating the support upward (2), as shown in

Pagina 301 - Product diagnostics

4.Disengage the expansion card support tabs from the rear chassis slots (1), and then lift the supportfrom the chassis (2), as shown in the following

Pagina 302 - Product updates

Installing the expansion card supportInsert the expansion card support tabs into the rear chassis slots (1), and then lower the support until itclicks

Pagina 303

Right side panelThis section describes how to remove and install the right side panel.Removing the right side panelNOTE: Use this procedure to access

Pagina 304

3.Pull out the power supply locking handle marked with the green label (1).Use the handle to pull the power supply out of the chassis (2) as show in t

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