HP OmniBook 800CS/CT Manuale Utente

Service ManualHP OmniBook 800CS/CT

Part 1Product Overview• What’s New• Product Features• Product at a Glance• Product Comparisons

81DMA ChannelsTable 22 - DMA Channels for F1171 - F1175, and F13600 Free1 Sound2 Floppy drive3 Free4 DMA Controller5 Wave 26 Free7 FreeMemory MapTable

82I/O AddressesTable 25 - I/O Address for F1171 - F11751F0 - 1F7 Internal Hard Disk220 - 22F ESS Sound2F8 - 2FF COM 2 (if modem installed)330 - 331 Wa

83Appendix B - Hewlett-Packard PasswordRemoval PolicyIf the user forgets the system password, there is a master password that willunlock the OmniBook.

84law enforcement agencies. If you receive such a request, you should notifymanagement and HP Corporate Legal immediately. (These requests mayrequir

85Appendix C - Hewlett-Packard TFT DisplayQuality StatementTFT display manufacturing is a high precision but imperfect technology and manufacturerscan

86Appendix D - OmniBook Diagnostics BIOSChecksumsWhen running the OmniBook diagnostics program, these checksums can be specified on thecommand line wi

87Appendix E - OmniBook Diagnostics ErrorMessagesThe following are messages that may appear when running the OmniBook diagnostics program.Hewlett-Pack

88 Vpp2 tolerance error (12V) = N.NN) Card Vpp2 12V = N.NN (XX) Vpp2 tolerance error (3.3V) = N.NN) Vpp2 tolerance error (3.3V) = N.NN) Vpp

89 0x0E control data address mark detected (hard disk) 0x0F DMA arbitration level out of range (hard disk) 0x10 uncorrectable CRC or ECC error o

90Dock EEPROM FAILED at XXXX: wrote XX read XX.System hardware configuration (invoked with Ctrl+H) Cpu speed (CPU=100 133) Display type (DSP=DSTN or

2What’s NewThis version of the HP OmniBook 800 Service Manual has been updated to include the HPOmniBook 800 with MMX Technology (F1360A). The follo

91Comparison "FBLD/FBSTP", "FILD/FIST","FLD/FST","FXCH" -- "FAILED""FCOM","FICOM"

92"Mode Register" -- "FAILED""Color Don't Care Register" -- "FAILED""Bit Mask Register"Timer ch

93PCDR LOOPBACK PLUGS "AUTOFD-->PE""INIT-->ACK""SLCTIN-->BUSY"ACER LOOPBACK PLUGS "DATA1-->SLCT"&q

94CD ROM test responsesCD ROM Test "Invalid Drive";"Not Ready";"Error Code XX (II)""Error reading sector

95Appendix F - Part NumbersPART # EXCHANGEPART #DESCRIPTION CUSTOMERREPLACEABLEF1171 -F1175F13600380-4606 STANDOFF - HEX no0515-1634 TOPY SPRING NUT n

96PART # EXCHANGEPART #DESCRIPTION CUSTOMERREPLACEABLEF1171 -F1175F1360F1170-60903 SVC KYBRD TOPCASE noF1170-60904 SVC KYBRD BTMCASE noF1170-60906 F11

97PART # EXCHANGEPART #DESCRIPTION CUSTOMERREPLACEABLEF1171 -F1175F13608120-6260 PWR CORD US yes8120-6261 PWR CORD UK yes8120-6262 PWR CORD EUROPE yes

98PART # EXCHANGEPART #DESCRIPTION CUSTOMERREPLACEABLEF1171 -F1175F1360FRENCHF1170-60913 RECOVERY KIT -ITALIANyesF1170-60914 RECOVERY KIT -GERMANyesF1

HP Part NumberF1360-90049

3Product FeaturesThe following two illustrations point out the key external features of the OmniBook 800.1111067895432Figure 1 - OmniBook 800 External

4Product at a GlanceThe following diagram represents all models of the OmniBook 800. Use Table 1 to identify eachpart for the F1171 - F1175, and F136

5Table 1 - Parts IdentificationDESCRIPTION PARTNUMBEREXCHANGEPART NUMBERCUSTOMERREPLACEABLEF1171 -F1175F1360Only1 BATTERY - LI-ION F1121-80002 yes2 BA

6Product ComparisonsHP OmniBook 800with MMX TechnologyHP OmniBook 800 HP OmniBook 5700Size Closed 18.49 × 28.24 × 3.99 cm(7.28 × 11.12 × 1.57 in)18.49

7HP OmniBook 800with MMX TechnologyHP OmniBook 800 HP OmniBook 5700Management computer in ready-to-work state for monthson a charge. Turn it onagain,

8HP OmniBook 800with MMX TechnologyHP OmniBook 800 HP OmniBook 5700port• Stereo-in andmicrophone portsport• Stereo-in andmicrophone ports• Stereo-in a

9HP OmniBook 800with MMX TechnologyHP OmniBook 800 HP OmniBook 5700battery and accessories) battery and accessories) on battery andaccessories)

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Part 2Troubleshooting• Power-On Self-Test• OmniBook Diagnostics• Desktop Management Interface• System Configuration Utility• Troubleshooting Tips

4Power-On Self-TestThe OmniBook 800 BIOS includes a Power-On Self-Test (POST) facility that tests a number ofhardware and firmware items in the unit a

5Display CodesThere are a number of Power On Self Test (POST) tests that are performed after the Beep Codetests. Failure of one or more of these test

6Message Possible CauseKEYBOARD FAILURE The keyboard failed to respond to theRESET ID Command.MACHINE IS LOCKED - TURN KEY The system will not continu

7OmniBook DiagnosticsThe OmniBook diagnostics program provides an effective tool for diagnosing and isolating ahardware problem. The diagnostics soft

8Figure 4 - Main Diagnostic ScreenRunning selected testsTests may be initiated individually, or as a group. Some tests may be run at different levels

9The name of the currently selected test is always shown inversed.To help monitor the progress of testing, the LEDs (near the On button) blink about o

10Loop Back ConnectorsIn order to run the RS232 serial port, parallel port, and SCSI port self-test, a loop back connectoris needed. The loop back ma

NoticeIn a continuing effort to improve the quality of our products,technical and environmental information in this document issubject to change witho

11PCMCIA Type III extender cardThe PCMCIA test that makes use of SyCard Technology’s SyCard also requires an extendercard modified with two jumpers or

12Command line optionsWhen Diag is run, either from the command line, or from a batch file, a number of switches (oroptions) may be included to “custo

13Also some key caps have characters that cannot be displayed with the textcharacters available. Therefore, when running the keyboard test on a forei

14upon exit (no reboot necessary in most cases).Alt+F12 Dump the text screen to a file named DIAG.xxx where xxx begins at 000 andincreases by one each

15Top Bumper <Up> Highlight previous test.Bottom Bumper <Down> Highlight next test.Left Button <Enter> Run current or selected tests

16Alt+E + Alt+V Set the Vertical lost calibration speed thresholds used in the graphic drawmouse test. The defaults limits are 200 to 400.Alt+E + Alt

17Alt+C Set Contrast 0-255. Systems with a DSTN display can specify a display contrastfrom 0 to 255. This exceeds the normal range permitted with th

18operation of all tests depend on the presence or absence of XMS or EMS drivers. In general, ifthere is no XMS and no EMS driver, then memory will b

19Figure 9 - Sycard Test ResultsThe OmniBook model F1360 supports zoom video and Cardbus. If a Sycard model 450PCMCIA socket tester is found (in the

20received is echoed back to the host. The IR port is first tested in slow mode by sending /receiving data packets at 115K baud. If this passes, then

iTable of ContentsList of Figures...

21KeyboardLevels: 1,2. The level 1 keyboard test checks that the keyboard responds appropriately tocommands sent from the CPU. The level 2 keyboard

22the mouse position to change. Press both buttons and move the mouse in all directions, thenpress a key again to exit the test. This will end the t

23Figure 11 - Mouse Test Screen (text mode)Graphic mode mouse sine testThis mouse test is used to measure the maximum “sine effect” of the mouse. To

24Figure 12 - Mouse Test Screen (graphics mode)As the prompt indicates, to run this test, you must move the mouse to the corner where the whitebox is

25BotEdgeErr indicates the maximum total sine error along the bottom edge.When the two cycles are complete, the maximum of the top and bottom errors i

26AudioLevel: 2. This test checks the SoundBlaster compatible audio sound system. The DSP chip,DMA Channel, and Interrupt Lines are checked for prop

27Dock keyboardLevels: 1,2. This test operates like the Keyboard test except that it uses a standard 101 keykeyboard connected to the dock. The disp

28 Desktop Management Interface (DMI)The Desktop Management Task Force (DMTF) was founded in 1992 by a group of leadingcomputer manufacturers, includi

29The following software is supplied with the DMI package:• A Microsoft Windows utility, SETUP.EXE, to install and initialize the DMI software.• A Win

30Installing the DMI Package from Windows 95The DMI package is included with the OmniBook, but it must be properly installed before it canbe used. Th

iiElectronic Serial Number...70Paw Active (HP Authori

31Setup and ConfigurationThe System Configuration Utility (SCU) is an operating system independent pop-upprogram. It can only be accessed at boot-tim

32System Menu ScreenTable 9 - System Menu SettingsSetting Parameters Default CommentDate and Time…Day; Month;Year; Hour;Minute; Secondn/a Enter approp

33Docking MessagesSelected; notselectedSelected Not available if Boot devices onlyis selected in Boot Devicessubmenu.Passwords…Password options…User P

34Password ConfigurationThe Password Options dialog allows the User and an Administrator to control access to certainportions of the OmniBook.If an Ad

35Input/Output Menu ScreenTable 11 - Input/Output Menu SettingsSetting Parameters Default CommentCOM Ports…Serial Port: NoneCOM1, Addr 3F8, IRQ 4COM2,

36Setting Parameters Default CommentKey RepeatRate2 cps; 6 cps; 10 cps; 15cps; 20 cps; 30 cps10 cps Select the rate at whichkeys will be repeated when

37Power Menu ScreenTable 12 - Power Menu SettingsSetting Parameters Default CommentPower ControlsCPU PowerManagementMaximum;Moderate; NoneMaximum Dete

38Default Menu ScreenTable 13 - Default Menu SettingsSetting Parameters Default CommentFactory DefaultSettingsn/a Restore current setup to factory def

39Exit Menu Screen.Table 14 - Exit Menu SettingsSetting Parameters Default CommentSaven/a Save settings and exit SCU. The OmniBook willautomatically

40Troubleshooting TipsThis section provides various troubleshooting tips for the OmniBook 800 and its accessories. Aswith all troubleshooting, these

iiiList of FiguresFigure 1 - OmniBook 800 External Features...3Figure 2 -

41Symptom Call Center Repair Centerexternal displays.Screen white Send in for repair. Replace displayBright or missing pixels orlinesExplain display s

42Symptom Call Center Repair Centerfault – insert valid boot diskand press any key”and not trapped under them(where they can short harddrive PCA). Th

43Symptom Call Center Repair Centercomparing it to another OB800?Is customer a heavy user?Some or all keys not working Remove the 2 keyboard screwsand

44Symptom Call Center Repair Center(i.e., doesn’t automaticallyturn off after a presetinterval)send in for repair. If not, checkthe timeout settings

45Symptom Call Center Repair CenterDock latch jammed, won’tpermit computer to dockTry manual undocking to get thesystem apart. See dock User’sGuide (

46Trouble Possible Causes Solutions• The CD-ROM drive is notaccessible from theOmniBook.• For Windows 95, the CD-ROM drive was not turnedon when you p

47• Make sure the mouse is plugged into the correct port. The mouse and keyboard ports lookthe same.• Turn the system off and on.• Reboot the system.•

48If the OmniBook isn’t released after pressing the Undock button• If you’re using a password, make sure it’s accepted.• If you’re prompted about shut

Part 3Hardware Repair• Battery• Memory• Hard Disk Drive• Mouse• Small Parts• Keyboard• Display• CPU• Logic PCA• Paw Active• Other Components and Acces

50Battery(End User Replaceable)WARNING:Do not mutilate, puncture, or dispose of batteries in fire. The batteries canburst or explode, releasing hazar

ivList of TablesTable 1 - Parts Identification...

51Memory(End User Replaceable)Required Equipment• noneCAUTION:To avoid damage due to electrostatic discharge, handle the memory moduleby the edges onl

52Replacement Procedure1. To replace, position the non-connector end first, then press the front of the module down intothe connector.CAUTION:Apply pr

53Hard Disk Drive(End User Replaceable)Required Equipment• Torx #6 screwdriverRemoval Procedure1. Exit all applications, including Windows.2. Turn the

54 5. Disengage the hard drive connectors by grasping the left flap of the plastic insulator andgently pulling straight to the right as shown in Figu

55Replacement Procedure1. If the new hard drive is from a different manufacturer than the old one, it may have screws indifferent positions. Determin

56CAUTION:Do not force the drive into the connector or the pins may bend and causedamage to the hard drive.4. Holding the Keyboard in place, so as not

576. Replace the two Keyboard Screws and the remainder of the components and reboot.Hard Disk Drive Breather HolesHard drives used in the OmniBook 800

58Mouse(End User Replaceable)Required Equipment• noneRemoval Procedure1. Press the mouse-eject button to eject the mouse.2. Pull the mouse firmly away

59Small Parts(End User Replaceable)The following small parts are all end user replaceable.Battery LatchOnce the battery is removed (refer to the Batte

60Keyboard(HP Authorized Service Providers Only)Required Equipment• Torx #6 screwdriverRemoval Procedure1. Exit all applications, including Windows.2.

vIntroductionThis document provides reference information for the HP OmniBook 800. It is intended to beused by HP-qualified service personnel to help

615. Lastly, remove the keyboard flex cables from the zero insertion force slots. If available, usethe provided Keyboard Flex Cable Removal Tool (par

62Display(HP Authorized Service Providers Only)Required Equipment• Torx #6 screwdriverRemoval Procedure1. Exit all applications, including Windows.2.

63Assembly can then be removed with the CPU still attached to the underside of theKeyboard Support Plate. This avoids causing damage to the CPU or Lo

647. Note -- TFT displays (OmniBook 800CT) have two Display Flex Cables, while DSTNdisplays (OmniBook 800CS) only have one. Take care to properly rem

658. To separate the Display from the Top Case, thread the Display Flex Cable(s) through theopening of the Top Case.Replacement Procedure1. If the rep

66 2. Thread the Display Flex Cable(s) of the replacement Display through the opening in the TopCase and “close” the assembly comprising of the Top C

67CPU(HP Authorized Service Providers Only)Required Equipment• Torx #6 screwdriverRemoval Procedure1. Follow the Display Removal Procedure to gain acc

68Heat Transfer Disk(The following information applies to F1360 units only.)With each replacement of the CPU, a new Heat Transfer Disk must be placed

69Under normal conditions, it is important not to disturb the wax residue on the Top Case andCPU. If the Top Case is replaced, it will have a new Hea

70Logic PCA Board(HP Authorized Service Providers Only)Electronic Serial NumberThe OmniBook 800 (F1360 only) is shipped with an electronic serial numb

71Required Equipment• Torx #6 screwdriver• 5mm hexdriver (F1171 & F1175 only)Removal Procedure1. Follow the Display Removal Procedure to gain acce

724. Remove the Paw Eject Arm, Paw Eject Button, two standoffs (F1171 - F1175 only, the CPUmust be removed to gain access to the two standoffs), and d

73Paw Active(HP Authorized Service Providers Only)Required Equipment• Torx #6 screwdriver• 5mm hexdriver (F1171 - F1175 only)Removal Procedure1. Follo

74Other Components and Accessories(HP Authorized Service Providers Only)The below table list additional replaceable components and the disassembly pro

Appendices• A - Technical Specifications• B - Hewlett-Packard Password Removal Policy• C - Hewlett-Packard TFT Display Quality Statement• D - OmniBook

78Appendix A - Technical SpecificationsMass Storage SpecificationsHard Disk DriveThe hard disk drive can be removed by the user for easy upgrades.Hard

79Table 18 - Floppy Disk Drive Specifications3.5-inch Floppy DriveManufacturer TEACSize 10.67 cm (W) x 14.48 cm (D) x 1.40 cm (H)(4.2 in (W) x 5.7 in

80Modes CD-DA, CD-ROM, CD-ROM XA(except for ADPCM), PhotoCD, CD R, Video CD, CD-ICD-DA, CD-ROM, CD-Extra, CD-ROM XA (except for ADPCM),Photo CD, CD