User Guide
Software is functioning abnormally ... 84The computer is on but not
pointing stick 7portsDisplayPort 4, 33external monitor 5, 32USB 3.0 charging (powered)5VGA 32powerbattery 36conserving 39options 35power button 34powe
Windows Startup Repair, using70wireless antennas, identifying 6wireless button 15wireless certification label 80wireless controlsbutton 15operating sy
1 WelcomeAfter you set up and register the computer, it is important to take the following steps:●Connect to the Internet—Set up your wired or wireles
Finding informationYou have already used Setup Instructions to turn on the computer and locate this guide. To locate resources that provide product de
Resources For information aboutWhen you request a printed copy of your warranty, please include your product number, warranty period (found on your se
2 Getting to know your computerRightComponent Description(1) Audio-out (headphone)/Audio-in (microphone) jackConnects optional powered stereo speakers
Component Description(6) Docking connector Connects an optional docking device.(7) Power connector Connects an AC adapter.LeftComponent Description(
DisplayComponent Description(1) WLAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless local area netw
TopTouchPadComponent Description(1) Pointing stick Moves the pointer and selects or activates items on the screen.(2) Left pointing stick button F
LightsComponent Description(1) Power light ●On: The computer is on.●Blinking: The computer is in the Sleep state, a power-saving state. The computer s
Buttons, speakers, and fingerprint reader (select models only)Component Description(1) Power button●When the computer is off, press the button to turn
© Copyright 2014 Hewlett-Packard Development Company, L.P.Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under l
KeysComponent Description(1) esc key Displays system information when pressed in combination with the fn key.(2) fn key Executes frequently used s
BottomNOTE: Your computer bottom will resemble one of the examples shown below. Refer to the illustration that most closely matches your computer.Comp
Component DescriptionNOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal
Component Description(3) Service door release lock Locks the service door.(4) Vents (2) Enable airflow to cool internal components.NOTE: The compute
Component Description●Off: The battery is fully charged.(4) Hard drive light●Blinking white: The hard drive is being accessed.●Amber: HP 3D DriveGuard
3 Connecting to a networkYour computer can travel with you wherever you go. But even at home, you can explore the globe and access information from mi
Select Start > All Programs > Productivity and Tools > HP Connection Manager, and then click the power button next to the desired device.Usin
●A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points that can accommodate a large number of computers and ac
Protecting your WLANWhen you set up a WLAN or access an existing WLAN, always enable security features to protect your network from unauthorized acces
When used with mobile network operator service, HP Mobile Broadband gives you the freedom to stay connected to the Internet, send email, or connect to
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on
8. Insert the SIM into the SIM slot, and gently push the SIM into the slot until it is firmly seated.NOTE: The SIM in your computer may look slightly
Bluetooth devices provide peer-to-peer capability that allows you to set up a personal area network (PAN) of Bluetooth devices. For information about
4 Navigating using the keyboard, touch gestures and pointing devicesYour computer allows navigation using touch gestures (select models only) in addit
Turning the TouchPad off and onTo turn the TouchPad off and on, quickly double-tap the TouchPad on/off button.TappingTo make an on-screen selection, u
ScrollingScrolling is useful for moving up, down, or sideways on a page or image.●Place two fingers slightly apart on the TouchPad zone and then drag
2-finger click2-finger click allows you to make menu selections for an object on the screen.NOTE: Using 2-finger click is the same action as using rig
To use a hot key:▲Briefly press the fn key, and then briefly press the second key of the hot key combination.Hot key combination Description fn+esc D
Using keypadsThe computer includes an embedded numeric keypad, and it also supports an optional external numeric keypad, or an optional external keybo
Turning the embedded numeric keypad on and offPress fn+num lk to turn on the embedded numeric keypad. Press fn+num lk again to turn off the keypad.NOT
5 MultimediaYour computer may include the following:●Integrated speaker(s)●Integrated microphone(s)●Integrated webcam●Preinstalled multimedia software
iv Safety warning notice
Adjusting the volumeDepending on your computer model, you can adjust the volume using the following:●Volume buttons●Volume hot keys (specific keys pre
Webcam (select models only)Some computers include an integrated webcam. With the preinstalled software, you can use the webcam to take a photo or reco
VGAThe external monitor port, or VGA port, is an analog display interface that connects an external VGA display device such as an external VGA monitor
DisplayPortThe DisplayPort connects the computer to an optional video or audio device, such as a high-definition television, or to any compatible digi
6 Power managementNOTE: A computer may have a power button or a power switch. The term power button is used throughout this guide to mean both types o
Setting power optionsUsing power-saving statesSleep is enabled at the factory.When Sleep is initiated, the power lights blink and the screen clears. Y
Using the power meter and power settingsThe power meter is located in the notification area, at the far right of the taskbar. The power meter allows y
To access battery information:▲Select Start > Help and Support > Learn > Power Plans: Frequently Asked Questions.Using Battery CheckHelp and
If the computer is on or in the Sleep state, the computer remains briefly in the Sleep state, and then shuts down and loses any unsaved information.Re
Removing a batteryTo remove the battery:CAUTION: Removing a battery that is the sole power source for the computer can cause loss of information. To p
Table of contents1 Welcome ...
If a computer will be unused and unplugged from external power for more than 2 weeks, remove the user-replaceable battery and store it separately.To p
Testing an AC adapterTest the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power:●The computer does no
7 External cards and devicesUsing memory card readersOptional memory cards provide secure data storage and convenient data sharing. These cards are of
Removing a memory cardCAUTION: To reduce the risk of loss of data or an unresponsive system, use the following procedure to safely remove the memory c
Inserting a smart card1. Hold the card label-side up, and gently slide the card into the smart card reader until the card is seated.2. Follow the on-s
Connecting a USB deviceCAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect the device.▲Connect the USB cable for th
Using optional external devicesNOTE: For more information about required software and drivers, or to learn which computer port to use, see the manufac
8 DrivesHandling drivesCAUTION: Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling
Removing or replacing the service doorRemoving the service doorRemove the service door to access the memory module slot, hard drive, and other compone
Replacing the service doorReplace the service door after accessing the memory module slot, hard drive, regulatory label, and other components.NOTE: If
4 Navigating using the keyboard, touch gestures and pointing devices ... 22Using pointing d
Removing the hard driveTo remove a hard drive:1. Save your work and shut down the computer.2. Disconnect AC power and external devices connected to th
3. Tighten the hard drive screws (3).4. Insert the battery (see Inserting a battery on page 38).5. Replace the service door (see Replacing the service
To run Disk Defragmenter:1. Connect the computer to AC power.2. Select Start > All Programs > Accessories > System Tools > Disk Defragment
9 SecurityProtecting the computerStandard security features provided by the Windows operating system and the non-Windows Computer Setup utility (BIOS)
Using passwordsA password is a group of characters that you choose to secure your computer information. Several types of passwords can be set, dependi
Setting passwords in Computer SetupPassword FunctionBIOS administrator password* Protects access to Computer Setup.NOTE: If features have been enabled
4. When prompted, type your current password.5. When prompted, type your new password again to confirm.6. To save your changes and exit Computer Setup
●After DriveLock protection is applied to a hard drive, the hard drive can be accessed only by entering either the user password or the master passwor
Entering a DriveLock passwordBe sure that the hard drive is inserted into the computer (not into an optional docking device or external MultiBay).At t
8. Type your master password, and then press enter.9. To save your changes and exit Computer Setup, click the Save icon and then follow the on-screen
Using Battery Check ... 37Displaying the remaining battery char
6. Use a pointing device or the arrow keys to select Disable protection.7. To save your changes and exit Computer Setup, click the Save icon in the lo
1. Run Windows Update as soon as possible after you set up your computer.2. Run Windows Update monthly thereafter.3. Obtain updates to Windows and oth
Locating the fingerprint readerThe fingerprint reader is a small metallic sensor that is located on the right side of the keyboard.Depending on your c
10 MaintenanceAdding or replacing memory modulesThe computer has one memory module compartment. The capacity of the computer can be upgraded by adding
b. Grasp the edge of the memory module (2), and then gently pull the memory module out of the memory module slot.CAUTION: To prevent damage to the mem
c. Gently press the memory module (3) down, applying pressure to both the left and right edges of the memory module, until the retention clips snap in
CAUTION: Avoid strong cleaning solvents that can permanently damage your computer. If you are not sure that a cleaning product is safe for your comput
technology available. For example, older graphics components might not work well with the most recent gaming software. Without the latest driver, you
11 Backup and recoveryYour computer includes HP and Windows tools to help you safeguard your information and retrieve it if you ever need to. These to
well as select drivers and applications if the hard drive becomes corrupted. HP Recovery Disc Creator can create two kinds of recovery DVDs:●Windows 7
Using HP 3D DriveGuard (select models only) ... 52Identifying HP 3D DriveGuard status .
To create a backup using Windows Backup and Restore:NOTE: The backup process may take over an hour, depending on file size and the speed of the comput
1. If possible, back up all personal files.2. If possible, check for the presence of the Windows partition.To check for the Windows partition, select
To initiate recovery using a Windows 7 operating system DVD:NOTE: This process takes several minutes.1. If possible, back up all personal files.2. Res
12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI)Using Computer SetupComputer Setup, or Basic Input/Output System (BIOS), con
Use the arrow keys to select Main > Ignore Changes and Exit, and then press enter.●To save your changes and exit Computer Setup menus:Click the Sav
Updating the BIOSUpdated versions of the BIOS may be available on the HP website.Most BIOS updates on the HP website are packaged in compressed files
1. Select Start > Computer.2. Click your hard drive designation. The hard drive designation is typically Local Disk (C:).3. Using the hard drive pa
3. Use a pointing device or the arrow keys to select the Legacy Boot Order list, and then press enter.4. To move the device up in the boot order, use
●To specify a boot device from the Express Boot menu, select your preference within the allotted time, and then press enter.●To prevent the computer f
13 SupportContacting supportIf the information provided in this user guide or Help and Support does not address your questions, you can contact suppor
Creating recovery media ... 69Backing up your information ...
LabelsThe labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the com
14 Specifications●Input power●Operating environmentInput powerThe power information in this section may be helpful if you plan to travel international
A Traveling with or shipping your computerIf you have to travel with or ship your computer, here are some tips to keep in mind to keep your equipment
B TroubleshootingTroubleshooting resources●Access website links and additional information about the computer through Help and Support. To access Help
change these and other power settings, right-click the Battery icon on the Windows desktop in the notification area, at the far right of the taskbar,
The wireless network connection is not workingIf a wireless network connection is not working as expected, follow these suggestions:●To enable or disa
The process of burning a disc does not begin, or it stops before completion●Be sure that all other programs are closed.●Turn off Sleep mode.●Be sure t
C Electrostatic dischargeElectrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you re
IndexSymbols/Numerics2-finger click TouchPad gestures252-finger pinch zoom TouchPad gesture 24AAC adapter, testing 41AC adapter/battery light 13access
installing 50removing 50hard drive light 14, 52hard drive recovery 71hard drive, identifying 11, 12headphone (audio-out) jack 4headphones and micropho
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