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HP Notebook PC Reference Guide

10 Reference Guide Reinstalling and Updating Software ...132 To recover the fact

Troubleshooting and Maintenance Troubleshooting Your Computer 100 Reference Guide Troubleshooting Your Computer This section contains solutions to a m

Troubleshooting and Maintenance Troubleshooting Your Computer Reference Guide 101 If sound does not record • Check the software controls for r

Troubleshooting and Maintenance Troubleshooting Your Computer 102 Reference Guide If you get a Region Code error when playing a DVD movie • DVDs can

Troubleshooting and Maintenance Troubleshooting Your Computer Reference Guide 103 Display Problems If the computer is on, but the screen is bla

Troubleshooting and Maintenance Troubleshooting Your Computer 104 Reference Guide If one or more display pixels look bad TFT display manufacturing is

Troubleshooting and Maintenance Troubleshooting Your Computer Reference Guide 105 If the drive A icon is missing for the floppy drive when dock

Troubleshooting and Maintenance Troubleshooting Your Computer 106 Reference Guide Heat Problems Your computer normally gets warm during routine operat

Troubleshooting and Maintenance Troubleshooting Your Computer Reference Guide 107 Keyboard and Pointing Device Problems Use these suggestions f

Troubleshooting and Maintenance Troubleshooting Your Computer 108 Reference Guide If a PS/2 scroll mouse doesn’t work • The built-in pointing devices

Troubleshooting and Maintenance Troubleshooting Your Computer Reference Guide 109 LAN problems If the built-in network adapter doesn’t connect

Reference Guide 11 Getting Started with Your HP Notebook

Troubleshooting and Maintenance Troubleshooting Your Computer 110 Reference Guide Memory Problems If a message says you are out of memory • Make sure

Troubleshooting and Maintenance Troubleshooting Your Computer Reference Guide 111 If the modem doesn’t dial or no dial tone is detected • Chec

Troubleshooting and Maintenance Troubleshooting Your Computer 112 Reference Guide • Open the hardware Device Manager: click Start, Settings, Control

Troubleshooting and Maintenance Troubleshooting Your Computer Reference Guide 113 If the modem clicks repeatedly but doesn’t connect • Make su

Troubleshooting and Maintenance Troubleshooting Your Computer 114 Reference Guide If a PC card modem is not working • Disable the internal modem: 1.

Troubleshooting and Maintenance Troubleshooting Your Computer Reference Guide 115 • Check settings in the BIOS Setup utility: 1. Click Start,

Troubleshooting and Maintenance Troubleshooting Your Computer 116 Reference Guide If a secondary battery doesn’t charge • The computer’s secondary ba

Troubleshooting and Maintenance Troubleshooting Your Computer Reference Guide 117 If the computer doesn’t suspend to Standby mode as expected •

Troubleshooting and Maintenance Troubleshooting Your Computer 118 Reference Guide Printing Problems Hint You will usually be able to solve most printi

Troubleshooting and Maintenance Troubleshooting Your Computer Reference Guide 119 • Restart the computer: click Start, Shut Down (or Turn Off

Getting Started with Your HP Notebook Taking Inventory 12 Reference Guide Taking Inventory Congratulations! Your notebook computer sets a new standard

Troubleshooting and Maintenance Troubleshooting Your Computer 120 Reference Guide • Use the BIOS Setup utility to make sure the serial and parallel p

Troubleshooting and Maintenance Troubleshooting Your Computer Reference Guide 121 If the computer won’t boot from the floppy disk drive • Make

Troubleshooting and Maintenance Troubleshooting Your Computer 122 Reference Guide If the wireless link icon in the taskbar is red • Make sure you are

Troubleshooting and Maintenance Testing the Hardware Reference Guide 123 Testing the Hardware The e-Diagtools hardware diagnostic program inclu

Troubleshooting and Maintenance Testing the Hardware 124 Reference Guide 9. Select and run the appropriate tests. Tests are listed only for detected

Troubleshooting and Maintenance Configuring the Computer Reference Guide 125 Configuring the Computer Your computer includes two tools that help

Troubleshooting and Maintenance Configuring the Computer 126 Reference Guide Main Menu Setting Description Default BIOS Revision Shows the current B

Troubleshooting and Maintenance Configuring the Computer Reference Guide 127 System Devices Menu Setting Description Default PS/2 Pointing Devi

Troubleshooting and Maintenance Configuring the Computer 128 Reference Guide Security Menu Setting Description Default User Password is Shows if a u

Troubleshooting and Maintenance Configuring the Computer Reference Guide 129 Power Menu Windows 2000 and XP use only the settings marked with *.

Getting Started with Your HP Notebook Taking Inventory Reference Guide 13 To buy accessories You can buy accessories for your computer online. F

Troubleshooting and Maintenance Configuring the Computer 130 Reference Guide Boot Menu Setting Description Default +Hard Disk +Removable Device CD-RO

Troubleshooting and Maintenance Configuring the Computer Reference Guide 131 To set up TopTools HP TopTools is for network managers and administ

Troubleshooting and Maintenance Reinstalling and Updating Software 132 Reference Guide Reinstalling and Updating Software You can use the Recovery CD

Troubleshooting and Maintenance Reinstalling and Updating Software Reference Guide 133 7. When the Recovery CD dialog box appears, follow the d

Troubleshooting and Maintenance Reinstalling and Updating Software 134 Reference Guide To update the BIOS Hewlett-Packard may provide updates to the c

Reference Guide 135 HP Support and Service

HP Support and Service Getting Assistance for Your Computer 136 Reference Guide Getting Assistance for Your Computer To get help from the web HP has s

HP Support and Service Getting Assistance for Your Computer Reference Guide 137 To contact the HP Customer Care Center by e-mail, visit the HP

HP Support and Service Getting Assistance for Your Computer 138 Reference Guide North America United States: (970) 635-1000 Canada: (905) 206-4663 Mex

HP Support and Service Getting Assistance for Your Computer Reference Guide 139 To receive repair service If the HP notebook product is not nor

Getting Started with Your HP Notebook Taking Inventory 14 Reference Guide To find more information The following table lists other sources of informat

HP Support and Service Hewlett-Packard Limited Warranty Statement 140 Reference Guide Hewlett-Packard Limited Warranty Statement 1. HP warrants to yo

HP Support and Service Hewlett-Packard Limited Warranty Statement Reference Guide 141 6. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANT

Reference Guide 143 Reference Information

Reference Information Hardware Specifications 144 Reference Guide Hardware Specifications Because we are constantly improving our products, the specif

Reference Information Hardware Specifications Reference Guide 145 Audio System 16-bit Sound Blaster Pro−compatible stereo sound. Stereo sound via

Reference Information Hardware Specifications 146 Reference Guide Expandability One Type III or two Type II 16-/32-bit PC Card slots (3.3- and 5-V su

Reference Information Modem Reference Information Reference Guide 147 Modem Reference Information If your computer has a modem port, you can cus

Reference Information Modem Reference Information 148 Reference Guide Command Function (Ambit) I6 Report modem data pump model and code revision I7

Reference Information Modem Reference Information Reference Guide 149 Command Function (Ambit) &D2 Interpret DTR On-to-OFF transition per &

Getting Started with Your HP Notebook Identifying Parts of the Computer Reference Guide 15 Identifying Parts of the Computer Front View 1. On

Reference Information Modem Reference Information 150 Reference Guide Command Function (Ambit) &V1 Display last connection statistics &W0 St

Reference Information Modem Reference Information Reference Guide 151 Command Function (Ambit) +MS=a,b,c,d Select modulation (b, c, and d are o

Reference Information Modem Reference Information 152 Reference Guide Command Function (Ambit) +FRM=n Receive data +FRS=n Receive silence, n×10 ms +F

Reference Information Modem Reference Information Reference Guide 153 Register Function (Ambit) Range/units Default S38 Delay before forced

Reference Information Modem Reference Information 154 Reference Guide Modem Reference (3Com/US Robotics) In the following AT command table, default se

Reference Information Modem Reference Information Reference Guide 155 Command Function (3Com/US Robotics) S$ Display the list of S-register se

Reference Information Modem Reference Information 156 Reference Guide Command Function (3Com/US Robotics) &H1 Flow control for transmitted data

Reference Information Modem Reference Information Reference Guide 157 Register Function (3Com/US Robotics) Range Default S8 Pause in dialing

Reference Information Modem Reference Information 158 Reference Guide Register Function (3Com/US Robotics) Range Default S33 V.34 and V.34+ connec

Reference Information Safety Information Reference Guide 159 Safety Information Power Cords The power cord supplied with the computer’s AC adapte

Getting Started with Your HP Notebook Identifying Parts of the Computer 16 Reference Guide Back View 18. PS/2 keyboard or PS/2 mouse port (supports

Reference Information Safety Information 160 Reference Guide Ergonomics WARNING Improper use of keyboards and other input devices has been associated

Reference Information Safety Information Reference Guide 161 Laser Safety The CD-ROM and DVD drives used with the computer are certified as a Cla

Reference Information Safety Information 162 Reference Guide Exposure to Radio Frequency Radiation The radiated output power of the IEEE 802.11 intern

Reference Information Regulatory Information Reference Guide 163 Regulatory Information This section presents information that shows how your com

Reference Information Regulatory Information 164 Reference Guide Declaration of Conformity (U.S.A.) Responsible Party: Hewlett-Packard Company Manage

Reference Information Regulatory Information Reference Guide 165 European Union The equipment has been approved in accordance with Council Decis

Reference Information Regulatory Information 166 Reference Guide Die Geräte wurden gemäß Ratsentscheidung 98/482/EC für den Anschluss an eine einzelne

Reference Information Regulatory Information Reference Guide 167 Japan Japan Telecommunications Approval JATE approval number: A00-0143JP, A99-0

Reference Information Regulatory Information 168 Reference Guide Declaration of Conformity (according to ISO/IEC Guide 22 and EN 45014) Manufacturer’s

Reference Guide 169 Index A AC (time-out), 129 AC adapter connecting, 22 accessories buying, 13 docking products, 90 plug-in modules, 76 adding RA

Getting Started with Your HP Notebook Identifying Parts of the Computer Reference Guide 17 Bottom View 29. Plug-in module bay. Can contain a

170 Reference Guide external, 86 port, 16 quality, 104 secondary, 86 settings, 35 switching to external, 34 troubleshooting, 103 TV set, 88 display

Reference Guide 171 num lock, 34 opening, 93 status lights, 15, 19 troubleshooting, 107 keypad (embedded), 34 Keypad Lock, 15, 19 L LAN connecting

172 Reference Guide PC identification, 41 VirusScan, 41 Q QuickLink (Windows 98), 65 R RAM adding, 93 location, 17 PC-133, 93, 110 removing, 95 rebo

Reference Guide 173 V ventilation, 45, 106 virus protection, 41 VirusScan, 41 voltage requirements, 159 volume adjusting, 36 troubleshooting, 100

Getting Started with Your HP Notebook Identifying Parts of the Computer 18 Reference Guide Status Lights The computer includes a number of status ligh

Getting Started with Your HP Notebook Identifying Parts of the Computer Reference Guide 19 The keyboard status lights, located above the keyboa

2 Reference Guide Notice This manual and any examples contained herein are provided “as is” and are subject to change without notice. Hewlett-Packard

Getting Started with Your HP Notebook Setting Up Your Computer 20 Reference Guide Setting Up Your Computer WARNING Improper use of keyboards and othe

Getting Started with Your HP Notebook Setting Up Your Computer Reference Guide 21 To remove the battery 1. Before removing the battery, do

Getting Started with Your HP Notebook Setting Up Your Computer 22 Reference Guide Step 2: Connect AC power CAUTION Use only the HP AC adapter included

Getting Started with Your HP Notebook Setting Up Your Computer Reference Guide 23 Step 3: Connect a phone line If your computer does not includ

Getting Started with Your HP Notebook Setting Up Your Computer 24 Reference Guide Step 4: Turn on the computer • Press the blue sleep button above th

Getting Started with Your HP Notebook Setting Up Your Computer Reference Guide 25 Step 6: Register your notebook Be sure to register your compu

Getting Started with Your HP Notebook Setting Up Your Computer 26 Reference Guide What to do next Here are a few things you may want to try at this po

Reference Guide 27 Basic Operation

Basic Operation Operating Your Computer 28 Reference Guide Operating Your Computer You can start and stop your computer using its blue sleep button. H

Basic Operation Operating Your Computer Reference Guide 29 To reset the computer Occasionally, you may find that Windows or the computer has sto

Reference Guide 3 Important Safety Information CAUTION To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord to

Basic Operation Operating Your Computer 30 Reference Guide To change the boot device The computer normally boots from its internal hard disk. You can

Basic Operation Operating Your Computer Reference Guide 31 Moving and selecting 1. Place your hands in a normal typing position. 2. Pointing

Basic Operation Operating Your Computer 32 Reference Guide 2. Click the TouchPad tab, and select the device you want to disable from the pull-down me

Basic Operation Operating Your Computer Reference Guide 33 To use the One-Touch buttons Your computer includes four One-Touch buttons that can s

Basic Operation Operating Your Computer 34 Reference Guide To use the Windows and Applications keys The Windows key brings up the Windows Start menu.

Basic Operation Operating Your Computer Reference Guide 35 To use the ALT GR key Non-U.S. keyboards have an ALT GR key to the right of the space

Basic Operation Operating Your Computer 36 Reference Guide The computer has an LCD display, which behaves differently from a normal computer monitor.

Basic Operation Operating Your Computer Reference Guide 37 To change computer settings for a presentation When you show a presentation to an aud

Basic Operation Operating Your Computer 38 Reference Guide To work with CDs and DVDs If you have a DVD drive module, you can play DVD movies—see “To p

Basic Operation Securing Your Computer Reference Guide 39 Securing Your Computer To set up password protection You can protect your computer fro

4 Reference Guide USE. Customer may use the software on any one HP product. Customer may not network the software or otherwise use it on more than one

Basic Operation Securing Your Computer 40 Reference Guide Windows XP 1. Click Start, Control Panel, User Accounts, then select your account. 2. Clic

Basic Operation Securing Your Computer Reference Guide 41 To protect against viruses Virus-protection software can help protect the integrity of

Basic Operation Securing Your Computer 42 Reference Guide To lock the hard disk drive The computer enables you to lock its internal hard disk drive to

Basic Operation Working in Comfort with a Notebook PC Reference Guide 43 Working in Comfort with a Notebook PC WARNING Improper use of keyboards

Basic Operation Working in Comfort with a Notebook PC 44 Reference Guide Using Your Mobile Computer • Position the computer so your wrists and hands

Basic Operation Taking Care of Your Computer Reference Guide 45 Taking Care of Your Computer Use the following recommendations to maintain your

Basic Operation Taking Care of Your Computer 46 Reference Guide To safeguard your data • Do not use a pointing device or activate any other device th

Basic Operation Taking Care of Your Computer Reference Guide 47 To clean your computer • You can clean the computer with a soft cloth dampened

Reference Guide 49 Batteries and Power Management

Reference Guide 5 Software is delivered and licensed as “Commercial computer software” as defined in DFARS 252-227-7014 (June 1995) or as a “comm

Batteries and Power Management Managing Power Consumption 50 Reference Guide Managing Power Consumption When you’re running your computer on battery p

Batteries and Power Management Managing Power Consumption Reference Guide 51 CAUTION Make a habit of saving your work before allowing your comp

Batteries and Power Management Managing Power Consumption 52 Reference Guide Managing CPU power If your computer contains a multispeed processor with

Batteries and Power Management Managing Power Consumption Reference Guide 53 To manage power manually In addition to allowing the computer to e

Batteries and Power Management Using Battery Power 54 Reference Guide Using Battery Power To check battery status From the battery status lights Your

Batteries and Power Management Using Battery Power Reference Guide 55 To respond to a low-battery warning The computer automatically alerts you

Batteries and Power Management Using Battery Power 56 Reference Guide To get the most from your batteries Follow these suggestions to make your batter

Batteries and Power Management Using Battery Power Reference Guide 57 In addition, follow these suggestions to extend the life of your batteries

Reference Guide 59 Modem and Network Connections

Modem and Network Connections Using the Modem 60 Reference Guide Using the Modem If your computer has a modem port, you can connect your modem to a te

Modem and Network Connections Using the Modem Reference Guide 61 3. Plug the other end of the phone cord the built-in modem. 4. Check your

Modem and Network Connections Using the Modem 62 Reference Guide • When using a modem in the Republic of South Africa, an external surge protector ma

Modem and Network Connections Using the Modem Reference Guide 63 To disconnect from the Internet You remain connected to the Internet until you

Modem and Network Connections Using the Modem 64 Reference Guide • AT commands. You can control many aspects of modem operation using modem AT comman

Modem and Network Connections Using the Modem Reference Guide 65 To receive e-mail messages 1. In Outlook Express, click the Send/Recv tool on

Modem and Network Connections Using the Modem 66 Reference Guide To view and print a fax 1. In QuickLink, click the Fax Viewer tool on the toolbar. 2

Modem and Network Connections Using the Modem Reference Guide 67 To send and receive faxes (Windows XP) Sending and receiving faxes requires ju

Modem and Network Connections Connecting to a LAN 68 Reference Guide Connecting to a LAN Connecting to a local area network (LAN) gives you access to

Modem and Network Connections Making Wireless Connections Reference Guide 69 Making Wireless Connections If your computer includes a wireless o

Reference Guide 7 Contents Getting Started with Your HP Notebook ...11 Taking I

Modem and Network Connections Making Wireless Connections 70 Reference Guide 3. If the computers use encrypted communication, use the Encryption tab

Modem and Network Connections Making Wireless Connections Reference Guide 71 Hint If you are connecting to an access point or computer that is

Modem and Network Connections Making Wireless Connections 72 Reference Guide Hint If you are connecting to non-Windows XP access points or computers t

Modem and Network Connections Making Wireless Connections Reference Guide 73 Turning on communication and making a connection 1. If the comput

Reference Guide 75 Add-On Devices

Add-On Devices Using Plug-In Modules 76 Reference Guide Using Plug-In Modules You can use any compatible plug-in module with your computer’s module ba

Add-On Devices Using Plug-In Modules Reference Guide 77 CAUTION Before disconnecting a CD-ROM drive, DVD drive, or any other type of drive, you

Add-On Devices Using Plug-In Modules 78 Reference Guide 4. Grasp the module and pull it out. 5. Slide the new plug-in module into the computer unt

Add-On Devices Using Plug-In Modules Reference Guide 79 To insert or remove a CD or DVD CAUTION Do not remove a CD or DVD while the computer is

8 Reference Guide Working in Comfort with a Notebook PC ...43 Taking Care of Your Compu

Add-On Devices Using Plug-In Modules 80 Reference Guide To play DVD movies If your computer came with a DVD drive, it also includes DVD player softwar

Add-On Devices Connecting PC Cards Reference Guide 81 Connecting PC Cards The computer’s PC Card slots are available for storing data and expandi

Add-On Devices Connecting PC Cards 82 Reference Guide Removing a PC Card CAUTION Before removing a PC Card, you must use the PC Card, Eject Hardware,

Add-On Devices Connecting External Devices Reference Guide 83 Connecting External Devices To identify connectors for external devices The diagram

Add-On Devices Connecting External Devices 84 Reference Guide Note Before you connect any device, check its documentation to see if you need to make a

Add-On Devices Connecting External Devices Reference Guide 85 To connect a USB device Your computer’s universal serial bus (USB) provide a bi-dir

Add-On Devices Connecting External Devices 86 Reference Guide To use an external monitor Connecting an external monitor 1. Click Start, Shut Down, Sh

Add-On Devices Connecting External Devices Reference Guide 87 Adjusting monitor resolution and other settings 1. Click Start, Settings, Control

Add-On Devices Connecting External Devices 88 Reference Guide To use a TV set as a monitor You can connect a television set or other video device to y

Add-On Devices Connecting External Devices Reference Guide 89 To connect an infrared device Your computer includes an infrared port—located below

Reference Guide 9 To create or copy CDs...80 Connecting P

Add-On Devices Connecting External Devices 90 Reference Guide Transferring files through an infrared connection You can use your computer’s infrared p

Add-On Devices Connecting External Devices Reference Guide 91 2. Push down firmly on both sides of the tray until it snaps into place. To remo

Add-On Devices Connecting External Devices 92 Reference Guide 3. Position your fingers on the platform grips as shown below. Use your thumbs to push

Add-On Devices Installing Additional RAM Reference Guide 93 Installing Additional RAM The computer has no memory (RAM) built in but has two slot

Add-On Devices Installing Additional RAM 94 Reference Guide 4. Insert the RAM board into the connector at about a 30° angle until it is fully inserte

Add-On Devices Installing Additional RAM Reference Guide 95 To remove a RAM expansion module You may want to remove a RAM module so you can inst

Add-On Devices Replacing the Hard Disk Drive 96 Reference Guide Replacing the Hard Disk Drive To replace the hard disk drive You’ll need a small Phill

Add-On Devices Replacing the Hard Disk Drive Reference Guide 97 To replace the hard disk drive holder If you are installing a new hard drive tha

Add-On Devices Replacing the Hard Disk Drive 98 Reference Guide To prepare a new hard disk drive When you install a new hard disk drive, you also need

Reference Guide 99 Troubleshooting and Maintenance