HP 15-e061tx Specifiche Pagina 1

HP Pavilion 15 Notebook PCMaintenance and Service Guide

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RJ-45/USB boardDescription Spare part numberRJ-45/USB board (includes cable) 719844-001Before removing the RJ-45/USB board, follow these steps:1. Turn

Power connector cableDescription Spare part numberPower connector cable 719859-001Before removing the power connector cable, follow these steps:1. Tur

3.Release the power connector (3) from the clips and mold built into the base enclosure.4. Remove the power connector cable.Reverse this procedure to

SpeakersDescription Spare part numberSpeakers (include left and right speakers and cables) 719865-001Before removing the speakers, follow these steps:

3.Remove the speakers (3).Reverse this procedure to install the speakers.94 Chapter 6 Removal and replacement procedures for Authorized Service Prov

Optical drive connector cableDescription Spare part numberOptical drive connector cable 719846-001Before removing the optical drive connector cable, f

2.Remove the optical drive connector cable (2).Reverse this procedure to install the optical drive connector cable.96 Chapter 6 Removal and replacem

7 Using Setup Utility (BIOS) andSystem DiagnosticsSetup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and

3.To exit Setup Utility (BIOS) without saving your changes, use the arrow keys to select Exit, selectExit Discarding Changes, and then press enter.4.

NOTE: After a message on the screen reports a successful installation, you can delete thedownloaded file from your hard drive.Using System Diagnostics

1 Product descriptionCategory Description Computer modelsequipped with anAMD processorComputer modelsequipped with anIntel processorProduct Name HP Pa

8 SpecificationsComputer specifications Metric U.S.DimensionsWidth 38.0 cm 16.5 inDepth 24.6 cm 10.5 inHeight (front to rear) 2.7 to 3.2 cm 1.2 to 1.3

15.6-inch display specifications Metric U.S.DimensionsHeight 19.6 cm 7.72 inWidth 34.7 cm 13.66 inDiagonal 39.8 cm 15.67 inNumber of colors Up to 16.8

Hard drive specifications 1-TB, 5400-rpm* 750-GB, 5400-rpm**640-GB, 5400-rpm**DimensionsHeight 9.5 mm 9.5 mm 9.5 mmLength 100.4 mm 100.4 mm 100.4 mmW

Hard drive specifications (continued) 500-GB, 5400-rpm**320-GB, 5400-rpm**DimensionsHeight 9.5 mm 9.5 mmLength 100.4 mm 100.4 mmWidth 69.9 mm 69.9 mm

9 Backing up, restoring, andrecoveringYour computer includes tools provided by HP and the operating system to help you safeguard yourinformation and r

Creating recovery media and backupsRecovery after a system failure is only as good as your most recent backup.1. After you successfully set up the com

Creating HP Recovery mediaHP Recovery Manager is a software program that offers a way to create recovery media after yousuccessfully set up the comput

Restore and recoveryThere are several options for recovering your system. Choose the method that best matches yoursituation and level of expertise:●If

For more information, see Removing the HP Recovery partition on page 111.Using Windows Refresh for quick and easy recoveryWhen your computer is not wo

3.Select Troubleshoot from the boot options menu.4.Select Reset your PC, and then follow the on-screen instructions.To use the Start screen:1.From the

Category Description Computer modelsequipped with anAMD processorComputer modelsequipped with anIntel processorProcessors (continued)●Intel® Quad Core

Using the HP Recovery partition to recover a minimized image(select models only)The HP Recovery partition (select models only) allows you to perform a

3.Select the optical drive or USB flash drive you want to boot from.4. Follow the on-screen instructions.Removing the HP Recovery partitionHP Recovery

10 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or fro

Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Cana

11 RecyclingWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do not disposeof the battery in general household

IndexAAC adapter light 16AC adapter, spare part numbers30, 32, 34action keys 11antennalocations 9removal 72spare part number 28, 35, 73Antenna Kit, s

hard drive connector cableillustrated 30removal 50Hard Drive Hardware Kitcontents 29spare part number 26, 29, 34hard drive light 15HDMI port 14headpho

video 5wireless 5product name 1Rremoval/replacementprocedures 45, 55right-side components 16RJ-45 (network) jack 16RJ-45/USB boardremoval 90spare part

Category Description Computer modelsequipped with anAMD processorComputer modelsequipped with anIntel processorGraphics Internal graphics:●AMD Radeon™

Category Description Computer modelsequipped with anAMD processorComputer modelsequipped with anIntel processorGraphics (continued) Internal graphics:

Category Description Computer modelsequipped with anAMD processorComputer modelsequipped with anIntel processorHard drive Support for 6.35-cm (2.5-in)

Category Description Computer modelsequipped with anAMD processorComputer modelsequipped with anIntel processorWireless (continued)●Atheros AR9485 802

Category Description Computer modelsequipped with anAMD processorComputer modelsequipped with anIntel processorPower requirements Support for the foll

2 External component identificationFinding your hardware and software informationLocating hardwareTo find out what hardware is installed on your compu

DisplayItem Component Description(1) Internal display switch Turns off the display and initiates Sleep if the display isclosed while the power is on.N

© Copyright 2013 Hewlett-PackardDevelopment Company, L.P.AMD, the AMD Arrow logo, andcombinations thereof, are trademarks ofAdvanced Micro Devices, In

Buttons and speakersItem Component Description(1) Power button●When the computer is off, press the button to turn onthe computer.●When the computer is

KeysItem Component Description(1) esc key Reveals system information when pressed in combinationwith the fn key.(2) fn key Reveals system information

LightsItem Component Description(1) Power light●White: The computer is on.●Blinking white: The computer is in the Sleep state,which is an energy-savin

TouchPadItem Component Description(1) TouchPad zone Moves the on-screen pointer and selects or activates itemson the screen.NOTE: The TouchPad also su

Left sideItem Component Description(1) External monitor port Connects an external VGA monitor or projector.(2) Vent Enables airflow to cool internal c

Item Component Description(7) Hard drive light●Blinking white: The hard drive is being accessed.●Amber: HP 3D DriveGuard has temporarily parkedthe har

Right sideItem Component Description(1) Optical drive Reads and writes to an optical disc.(2) Optical drive eject button Releases the disc tray.(3) Se

BottomItem Component Description(1) Battery bay Holds the battery.(2) Vents (5) Enable airflow to cool internal components.NOTE: The computer fan star

3 Illustrated parts catalogService tagWhen ordering parts or requesting information, provide the computer serial number and model numberprovided on th

Item Description Function(3) Part number/Product number (p/n) This number provides specific information aboutthe product's hardware components. T

Important Notice about Customer Self-Repair PartsCAUTION: Your computer includes Customer Self-Repair parts and parts that should only beaccessed by a

Computer major components20 Chapter 3 Illustrated parts catalog

Item Component Spare part number(1) Display assembly: The display assembly is spared at the subcomponent level only. For more display assemblyspare pa

Item Component Spare part number In white finish for use on all computer models in Bulgaria 720597-261 In white finish for use on all computer model

Item Component Spare part number In sparkling black and silver finish 719871-001(4) Power button board (includes cable) 719843-001(5) TouchPad button

Item Component Spare part number For use only on computer models equipped with the Intel HM86 chipset, a graphicssubsystem with UMA memory, and the W

Item Component Spare part number Thermal Material Kit (includes thermal replacement material) 719864-001(7) Fan (includes cable) 719860-001(8) Proces

Item Component Spare part number(10) RTC battery (includes cable and double-sided tape) 637193-001(11) Optical drive connector cable 719846-001(12) Sp

Item Component Spare part number Atheros AR9485 802.11b/g/n WiFi Adapter for use on all computer models 675794-001 Ralink RT3290LE 802.11b/g/n 1×1 W

Display assembly subcomponentsItem Component Spare part number(1) Display bezel 719847-001(2) 15.6-in, BrightView, HD, LED, SVA display panel 719873-0

Mass storage devicesItem Component Spare part number(1) Hard drive (does not include hard drive bracket or hard drive connector cable): 1-TB, 5400-rp

iv Important Notice about Customer Self-Repair Parts

Item Component Spare part number(2a) Hard drive connector cable(2b) Hard drive bracket(3) DVD±RW Double Layer SuperMulti Drive 719874-001Miscellaneous

Sequential part number listingSpare part number Description490371-001 Power cord for use on all computer models in North America(3-pin, black, 1.83-m)

Spare part number Description645193-001 320-GB, 5400-rpm, SATA, 7.0-mm hard drive for use only on computer models equipped with anIntel processor (doe

Spare part number Description713163-001 Intel Dual Core i3-3130M 2.60-GHz processor (1600-MHz FSB, 3.0-MB L3 cache, 35 W; includesreplacement thermal

Spare part number Description713550-001 AMD A6-5350M 2.90-GHz processor (turbo up to 3.50-GHz; 1600-MHz FSB, 1.0-MB L2 cache,DDR3, dual core, 35 W; in

Spare part number Description719853-251 Keyboard with backlight in black finish for use on all computer models in Russia (includes backlightcable and

Spare part number Description719861-001 Heat sink for use only on computer models equipped with Intel processor and a graphics subsystemwith UMA memor

Spare part number Description720597-131 Keyboard with backlight in white finish for use on all computer models in Portugal (includesbacklight cable an

Spare part number Description720689-001 Heat sink for use only on computer models equipped with an AMD A10, A8, A6-5350, or A4processor and a graphics

Spare part number Description729844-001 System board equipped with an Intel Dual Core i3-3110M 2.30-GHz processor (1333-MHz FSB,3.0-MB L3 cache, 35 W)

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do notplace the device directly on your

4 Removal and replacementprocedures preliminaryrequirementsTools requiredYou will need the following tools to complete the removal and replacement pro

Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

5 Removal and replacementprocedures for Customer Self-Repair partsNOTE: The Customer Self-Repair program is not available in all locations. Installing

BatteryDescription Spare part number6-cell, 62-Wh, 2.80-Ah, Li-ion battery 710417-0016-cell, 47-Wh, 2.20-Ah, Li-ion battery 710416-001Before removing

Optical driveNOTE: This section applies only to computer models equipped with an Intel processor.Description Spare part numberDVD+/-RW Double Layer Su

7.Remove the optical drive (3).Reverse this procedure to install the optical drive.48 Chapter 5 Removal and replacement procedures for Customer Self

Hard driveNOTE: The hard drive spare part kit does not include the hard drive bracket, hard drive connectorcable, and screws. These components are inc

vi Safety warning notice

2.Disconnect the hard drive connector cable (2) from the system board.3. Lift up on the hard drive tab (1) to release the hard drive from the hard dri

Reverse this procedure to install the hard drive.WLAN moduleDescription Spare part numberMediatek MT7630E 802.11bgn Wi-Fi Adapter and Mediatek Bluetoo

Remove the WLAN module:1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.NOTE: The WLAN antenna cable labeled “1” connec

Memory moduleDescription Spare part number8-GB (PC3L, 12800, 1600-MHz) 693374-0014-GB (PC3L, 12800, 1600-MHz) 691740-0012-GB (PC3L, 12800, 1600-MHz) 6

2.Remove the memory module (2) by pulling the module away from the slot at an angle.Reverse this procedure to install a memory module.54 Chapter 5 R

6 Removal and replacementprocedures for Authorized ServiceProvider partsCAUTION: Components described in this chapter should only be accessed by an au

KeyboardNOTE: The keyboard spare part kit includes a keyboard cable.For use in country/region Spare part numberKeyboard in black finish: For use only

For use in country/region Spare part numberFor use on all computer modelsin Canada720597-DB1 For use on all computer modelsin Russia720597-251For use

Remove the keyboard:1. Remove the two Phillips PM2.5×7.0 screws that secure the keyboard to the computer.2. Partially open the computer.3. Rest and se

7.Lift the rear edge of the keyboard until it rests at an angle.8. Swing the rear edge of the keyboard (1) up and forward until it rests upside down o

Table of contents1 Product description ... 12

Top coverNOTE: The top cover spare part kit includes a TouchPad.Description Spare part numberIn flying red finish 719868-001In pearl white finish 7198

3.Remove the ten Phillips PM2.5×7.0 screws that secure the top cover to the computer.4.Remove the three Phillips PM2.0×2.5 screws (1) and the two Phil

7.Release the ZIF connector (1) to which the power button board ribbon cable is attached, and thendisconnect the power button board ribbon cable from

Power button boardDescription Spare part numberPower button board (includes cable) 719843-001Before removing the power button board, follow these step

Reverse this procedure to install the power button board.TouchPad button boardDescription Spare part numberTouchPad button board (includes TouchPad bu

Display assembly subcomponentsNOTE: The display assembly is spared only at the subcomponent level. For more display assemblyspare part information, se

4.Remove the four Phillips PM2.5×7.0 screws (1) that secure the display assembly to thebase enclosure.5. Remove the display assembly (2) from the comp

6.If it is necessary to replace the display bezel or any of the display assembly subcomponents:a. Remove the two screw covers (1) and the four Phillip

c.Remove the display bezel (4).The display bezel is available using spare part number 719847-001.7. If it is necessary to replace the webcam/microphon

b.Disconnect the webcam/microphone module cable (1) from the webcam/microphone module.c. Remove the webcam/microphone module.The webcam/microphone mod

Packaging and transporting guidelines ... 43Workstation guidelines ...

8.If it is necessary to replace the display panel:a. Remove the six Phillips PM2.5×4.5 screws that secure the display panel to thedisplay enclosure.CA

d.Disconnect the display panel cable (4) from the display panel.e. Remove the display panel.The display panel is available using spare part number 719

10.If it is necessary to replace the display panel cable:a. Release the webcam/microphone module cable from the adhesive (1) attached to thedisplay en

c.Remove the wireless antenna (3).The wireless antenna are available using spare part number 719856-001.Reverse this procedure to reassemble and insta

Description Spare part numberEquipped with an AMD A6-5200 2.00-GHz processor (2.00-MB L2 cache, 1600-MHz FSB,DDR3L, quad core, 25 W), a graphics subsy

Description Spare part numberEquipped with an Intel Dual Core i3-3110M 2.40-GHz processor (3.0-MB L3 cache, 1600-MHzFSB, 35 W), a graphics subsystem w

Remove the system board:1. Close the computer.2.Turn the computer upside down with the front toward you.3. Disconnect the optical drive connector cabl

7.Remove the two Phillips PM2.5×7.0 screws (5) that secure the system board to thebase enclosure.8.Lift the right side of the system board (1) until i

FanDescription Spare part numberFan (includes cable) 719860-001Before removing the fan, follow these steps:1. Turn off the computer. If you are unsure

4.Remove the fan (3).Reverse this procedure to install the fan.Heat sinkNOTE: The heat sink spare part kit includes replacement thermal material. Repl

Hard drive specifications (continued) ... 1039 Backing up, restori

Before removing the heat sink, follow these steps:1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn thec

3.Remove the heat sink (2).NOTE: Due to the adhesive quality of the thermal material located between the heat sink andthe system board components, it

5.Remove the heat sink (2).NOTE: Due to the adhesive quality of the thermal material located between the heat sink andthe system board components, it

Reverse this procedure to install the heat sink.Component replacement procedures83

ProcessorNOTE: The processor spare part kit includes replacement thermal material. Replacement thermalmaterial is also available in the Thermal Materi

g.Fan (see Fan on page 78)h. Heat sink (see Heat sink on page 79)Remove the processor:1. Use a flat-bladed screw driver (1) to turn the processor lock

PCH heat sinkNOTE: The post controller hub (PCH) heat sink spare part kit includes replacement thermal material.Replacement thermal material is also a

2.Remove the PCH heat sink (2).NOTE: Due to the adhesive quality of the thermal material located between the PCH heat sinkand system board, it may be

RTC batteryDescription Spare part numberRTC battery (includes double-sided tape) 637193-001Before removing the RTC battery, follow these steps:1. Turn

3.Detach the RTC battery (2) from the system board. (The RTC battery is attached to the baseenclosure by double-sided tape.)4.Remove the RTC battery.R