Hp Compaq Manuale Utente

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Compaq Presario Desktop Products
Warranty and
Support Guide
1 Year Parts and Labor
1 Year Technical Telephone Support
24 Hours a Day, 7 Days a Week
IMPORTANT NOTE
If you experience a problem with your new Presario, DO NOT RETURN YOUR COMPUTER
TO YOUR RETAILER. At Compaq, we take pride in our ability to service your needs. We are
available 24 hours a day, 7 days a week. We have specialists available to help you with
your technical support questions as they arise via the Web or phone (see Contact Numbers
chart within this document). As our valued customer, we want to make sure that your support
needs are met and any issues resolved as quickly as possible.
This document includes warranty information for the United States, Canada, and the Caribbean.
The information in this document is subject to change without notice.
Before contacting Compaq Customer Support Center, it’s important to have the following
information handy. Please take a moment to write down your product information for future
reference.
Model Number: _____________________________________________________________________
Serial Number: _____________________________________________________________________
Purchase Date: _____________________________________________________________________
System or Product Number: ______________________________________________________
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Sommario

Pagina 1 - Support Guide

Compaq Presario Desktop Products Warranty and Support Guide  1 Year Parts and Labor  1 Year Technical Telephone Support  24 Hours a Day, 7 Days a

Pagina 2

10 To Start Application Recovery: 1 Close all applications and folders. 2 Uninstall the existing (damaged) application. 3 Click Start on the taskbar.

Pagina 3 - Don’t Forget to Register!

11 5 The PC starts the recovery; wait for the onscreen instructions to display, and then follow those instructions. 6 Complete the PC startup, finish

Pagina 4 - Troubleshooting

12 Warranty and License Information HP Total Care HP Total Care provides fast, friendly, and effective expert advice for all your Compaq branded produ

Pagina 5 - Keyboard and Mouse

13 Protect Your Investment Obtaining a Warranty Upgrade Upgrade your standard factory warranty to two or three years with an extended service plan.

Pagina 6

14 HP MAKES NO OTHER EXPRESS WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL. TO THE EXTENT ALLOWED BY LOCAL LAW, ANY IMPLIED WARRANTY OR CONDITION OF M

Pagina 7

15 1. GRANT OF LICENSE. HP grants you the following rights provided you comply with all terms and conditions of this EULA: a. Use. You may use the So

Pagina 8 - Creator

16 9. DISCLAIMER OF WARRANTIES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HP AND ITS SUPPLIERS PROVIDE THE SOFTWARE PRODUCT “AS IS” AND WITH

Pagina 9 - Application Recovery

17 Declaration of Conformity According to ISO/IEC Guide 22 and EN 45014 Manufacturer’s Name: Hewlett-Packard Company Manufacturer’s Address: 10500 R

Pagina 10 - System Recovery

18 Regulatory and Safety Information WARNING: Text set off in this manner indicates that failure to follow directions could result in damage to equip

Pagina 11 - Recovery Discs

19 Statement of Fax Branding The Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send

Pagina 13 - The Legal Language

20 This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is confirmed by the registration number. The

Pagina 14 - End User License Agreement

21 Lightning Protection For added protection of any Compaq product during a lightning storm, or when it is left unattended and unused for long periods

Pagina 15

©2004 Hewlitt-Packard Development Company, L.P. Printed in

Pagina 16

3 Don’t Forget to Register! Click “Register with Compaq” on your desktop or go to: http://register.hp.com Registration is quick, easy and offers: •

Pagina 17 - Operating Specifications

4 Troubleshooting For help on problems you may be experiencing when you install your PC, refer to the following pages for possible solutions. Symptom

Pagina 18 - (USA Only)

5 Internet Access Symptom Problem Solution Internet Service Provider (ISP) account is not set up properly. Verify Internet settings, or contact your

Pagina 19 - Statement of Fax Branding

6 Power Symptom Problem Solution PC is not securely connected to an external power source. Ensure that cables connecting the PC to the external power

Pagina 20

7 • System Restore This Microsoft Windows XP feature allows you to bring your computer configuration back to a previous time when a current software

Pagina 21 - Reference

8 Creating Recovery CDs/DVDs 1 You can recover (bring back) the operating system and programs that were included on your hard drive just as they were

Pagina 22 - Printed in

9 IMPORTANT: The DVD Writer (DVD+RW/+R) drive can’t record to DVD-R, DVD-RW, or DVD-RAM discs. When recording, use DVDs that have a “+” in their names

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