HP ProLiant ML350 Generation 5 Server User Guide Part Number 405047-003 September 2007 (Third Edition)
Component identification 10 Rear panel LEDs and buttons Item Description Status 1 Power supply LED Green = Power supply is on and functioni
Regulatory compliance notices 100 Laser compliance This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fib
Regulatory compliance notices 101 Power cord statement for Japan
Electrostatic discharge 102 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions y
Server specifications 103 Server specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50
Server specifications 104 Specification Value Maximum peak power 1000 W (low line), 1200 W (high line)
Technical support 105 Technical support Related documents For related documentation, refer to the Documentation CD. Before you contact HP Be sure t
Technical support 106 Customer Self Repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for
Technical support 107 Les pièces CSR sont livrées le jour ouvré suivant, dans la limite des stocks disponibles et selon votre situation géographique
Technical support 108 kann, sendet Ihnen HP dieses Bauteil zum Austausch direkt zu. CSR-Teile werden in zwei Kategorien unterteilt: • Zwingend – Te
Technical support 109 Según la disponibilidad y la situación geográfica, los componentes CSR se enviarán para que lleguen a su destino al siguiente
Component identification 11 System board components NOTE: PPM 1 is embedded in the system board. Item Description 1 Processor 1 heats
Technical support 110 Reparo feito pelo cliente Os produtos da HP são projetados com muitas peças para reparo feito pelo cliente (CSR) de modo a min
Technical support 111
Technical support 112
Acronyms and abbreviations 113 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility ADU Array Diagnostics Utility ASR Au
Acronyms and abbreviations 114 NEMA National Electrical Manufacturers Association NFPA National Fire Protection Association NIC network interface
Acronyms and abbreviations 115 SATA serial ATA SFF small form-factor SIM Systems Insight Manager TMRA recommended ambient operating temperature
Index 116 A access panel 19 accessing servers 18 additional information 77, 105 ADU (Array Diagnostic Utility) 74 airflow requirements 22 A
Index 117 hard drive LEDs 15 hard drives 15 hard drives, determining status of 15 hardware options 29 hardware options installation 25, 29
Index 118 redundant ROM 73 registering the server 28 regulatory compliance notices 96 removable media cage 40 required information 105 ROM
Component identification 12 Item Description 22 Optional redundant system fan 4 connector 23 System fan 2 connector 24 Optional redundant system
Component identification 13 System board LEDs Item Description Status 1 FBDIMM 1-8 Amber = FBDIMM failed Off = FBDIMM functioning 2 Proces
Component identification 14 Item Description Status 12 Optional redundant system fan 2 Amber = Redundant fan has failed Off = Redundant fan is func
Component identification 15 System LED and color Internal health LED color Status Overtemperature (amber) Red • The Health Driver has detected a ca
Component identification 16 Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation Flashing regularly (1 Hz) Amber, flashing regularl
Operations 17 Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server WARNING: To reduce
Operations 18 3. After performing the installation or maintenance procedure, press the rail-release latches and slide the server back into the ra
Operations 19 For operations involving removable media bay access, the media bay panel can be removed from the bezel. Remove the access panel 1
© Copyright 2006, 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warra
Operations 20 Install the access panel 1. Place the access panel on top of the server, allowing it to extend past the rear of the server approximate
Setup 21 Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and
Setup 22 In a tower configuration, leave at least a 7.6-cm (3-in) clearance space at the front and back of the server for proper ventilation. Rack se
Setup 23 CAUTION: To reduce the risk of damage to the equipment when installing third-party options: • Do not permit optional equipment to impede
Setup 24 Rack planning resources The rack resource kit ships with all HP branded or Compaq branded 9000, 10000, and H9 series racks. For more informa
Setup 25 • UPS Contents of the rack server shipping carton Unpack the server shipping carton and locate the materials and documentation necessary f
Setup 26 1. Install the feet. 2. Return the server to an upright position. 3. Connect peripheral devices to the server ("Rear panel componen
Setup 27 WARNING: This server is very heavy. To reduce the risk of personal injury or damage to the equipment: • Observe local occupational health
Setup 28 • Press the F8 key when prompted during the array controller initialization to configure the array controller using ORCA. • Press the F9 k
Hardware options installation 29 Hardware options installation Introduction If more than one option is being installed, read the installation instruc
Contents 3 Contents Component identification...
Hardware options installation 30 5. Open the processor retaining latch and the processor socket retaining bracket. 6. Remove the processor socket
Hardware options installation 31 7. If the processor has separated from the installation tool, carefully re-insert the processor in the tool. 8. A
Hardware options installation 32 9. Press down firmly until the processor installation tool clicks and separates from the processor, and then remove
Hardware options installation 33 11. Open the heatsink locking levers. 12. Remove the heatsink protective cover.
Hardware options installation 34 13. Install the heatsink fan. The heatsink fan points to the rear of the server. 14. Close the heatsink locking l
Hardware options installation 35 16. Install the PPM. 17. Close the latches. NOTE: The appearance of compatible PPMs may vary. 18. Instal
Hardware options installation 36 Memory options This server contains eight FBDIMM slots. You can expand server memory by installing supported Registe
Hardware options installation 37 Configuration Bank A 1A and 5A Bank B 2B and 6B Bank C 3C and 7C Bank D 4D and 8D 1 X — — — 2 X X — — 3 X X X — 4
Hardware options installation 38 CAUTION: To avoid damage to the hard drives, memory, and other system components, the air baffle, drive blanks, an
Hardware options installation 39 NOTE: Depending on model purchased, the server may look slightly different than shown. SATA or SAS hard d
Contents 4 Online spare memory configuration... 37 Inst
Hardware options installation 40 3. Open the release latch to prepare the drive for installation. 4. Install the drive. 5. Determine the status
Hardware options installation 41 o Open or remove the tower bezel, as needed ("Open or remove the tower bezel" on page 18). o Extend the
Hardware options installation 42 Identifying guide screws When installing drives in the removable media bay, guide screws must be installed to make s
Hardware options installation 43 o Half-height device o Full-height device 7. (Optional) When shipping a server with a full-height device instal
Hardware options installation 44 o PATA CD-ROM drive IMPORTANT: Be sure to connect the right-angle end of the SATA data cable to the system boa
Hardware options installation 45 1. Install the full-height media device ("Installing a half-height or full-height media device" on page 4
Hardware options installation 46 6. Install the screws into the diskette drive, as shown. 7. Slide the diskette drive into the diskette drive bay
Hardware options installation 47 WARNING: To reduce the risk of personal injury or damage to the equipment, the installation of power supplies shou
Hardware options installation 48 3. Slide the power supply into the power supply bay until the release/lock lever clicks, securing the power supply.
Hardware options installation 49 4. Push the release latches on the expansion board retainer and pull the retainer out away from the chassis. 5. R
Contents 5 Troubleshooting...
Hardware options installation 50 o Extend the server from the rack (on page 17). 3. Remove the access panel (on page 19). 4. Remove the expansion
Hardware options installation 51 7. Close the expansion slot latch to secure the board. 8. Connect any required internal cables to the expansion bo
Hardware options installation 52 10. Enable the feature under the System Options menu in RBSU. For more information on RBSU, refer to the HP ROM-Bas
Hardware options installation 53 4. Remove the two T-15 screws from the rear panel using the T-10/T-15 Torx screwdriver, and then remove the rear ac
Hardware options installation 54 6. Remove the four T-15 screws from the hard drive cage, and then slide the hard drive cage partially out of the ch
Hardware options installation 55 8. Remove a PCI-X expansion slot cover. 9. Install PCI-X expansion boards in the PCI-X expansion cage.
Hardware options installation 56 10. Install the PCI-X expansion cage. Secure the assembly with the screws from the rear access panel. 11. Turn th
Hardware options installation 57 14. Connect the signal cable to the installed PCI Express conversion card and to the PCI-X expansion cage. 15.
Hardware options installation 58 b. Connect the extension to the first power connector of both system power cables. 17. Connect the power connecto
Hardware options installation 59 o Install the server in the rack. 22. Connect any external cables to the PCI-X expansion boards. 23. Power up the
Contents 6 Acronyms and abbreviations... 113 Index
Hardware options installation 60 6. Connect the redundant fan cables to the redundant fan connectors on the system board ("System board com
Hardware options installation 61 • 128 MB supports RAID 0, 1, 5, and 10 CAUTION: To prevent a server malfunction or damage to the equipment, do
Hardware options installation 62 Tower-to-rack conversion option The tower-to-rack conversion kit includes all equipment required to convert the towe
Hardware options installation 63 Use the T-10 Torx screwdriver to remove the front panel screws. Unhook the tower configuration panels from the chass
Hardware options installation 64 6. Align the pins on the rack bezel with the corresponding slots on the chassis, and secure the rack bezel to the c
Cabling 65 Cabling Optional SATA or SAS cabling Many configurations are possible when SATA or SAS controllers are added. When upgrading the storage c
Cabling 66 • PATA optical drive cabling • SATA optical drive cabling Optional ATA or ATAPI device cabling This server includes one PATA cable (t
Configuration and utilities 67 Configuration and utilities Configuration tools SmartStart software SmartStart is a collection of software that optim
Configuration and utilities 68 Configuration Replication Utility CONREP is shipped in the SmartStart Scripting Toolkit and is a program that works w
Configuration and utilities 69 NOTE: If the boot drive is not empty or has been written to in the past, ORCA does not automatically configure
Component identification 7 Component identification Front panel components Item Description 1 Removable media bays (4) 2 CD-ROM drive 3 Hot-pl
Configuration and utilities 70 • Supports online array capacity expansion, logical drive extension, assignment of online spares, and RAID or stripe
Configuration and utilities 71 3. Select Serial Number. The following warning is displayed: WARNING! WARNING! WARNING! The serial number is loade
Configuration and utilities 72 • Send alerts from iLO 2 regardless of the state of the host server. • Access advanced troubleshooting features thr
Configuration and utilities 73 installation or can be installed through the HP PSP. The Systems Management homepage provides status and direct acces
Configuration and utilities 74 2. Remove the access panel (on page 19). 3. Set positions 1, 5, and 6 of the system maintenance switch to On. 4. I
Configuration and utilities 75 HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool, available in both offline and on
Configuration and utilities 76 If you do not use the SmartStart CD to install an operating system, drivers for some of the new hardware are required
Troubleshooting 77 Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides simple procedures for resolving c
Troubleshooting 78 Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions
Troubleshooting 79 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling feet are extended to th
Component identification 8 Front panel LEDs and buttons Item Description Status 1 Power On/Standby button — 2 System power LED Green = Powe
Troubleshooting 80 To answer these questions, the following information may be useful: • Run HP Insight Diagnostics (on page 75) and use the survey
Troubleshooting 81 • Check any interlock or interconnect LEDs that may indicate a component is not connected properly. • If problems continue to oc
Troubleshooting 82 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of
Troubleshooting 83 Item Refer to 4 The most recent version of a particular server or option firmware is available on the following websites: • HP S
Troubleshooting 84 Server power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber.
Troubleshooting 85 • The external health LED is red or amber. • The internal health LED is red or amber. NOTE: For the location of server LEDs
Troubleshooting 86
Troubleshooting 87 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system atte
Troubleshooting 88 OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system • Server does not boot Sma
Troubleshooting 89 Item Refer to 1 HP ROM-Based Setup Utility User Guide (http://www.hp.com/servers/smartstart) 2 "POST problems flowchart
Component identification 9 Rear panel components Item Description 1 Video connector 2 Serial connector 3 USB connectors (2) 4 RJ-45 Etherne
Troubleshooting 90 Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on pag
Troubleshooting 91 NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes:
Troubleshooting 92 POST error messages and beep codes Introduction to POST error messages The error messages and codes in this section include all
Troubleshooting 93 For a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting
Battery replacement 94 Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the bat
Battery replacement 95 For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service pr
Regulatory compliance notices 96 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance
Regulatory compliance notices 97 energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
Regulatory compliance notices 98 Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Cana
Regulatory compliance notices 99 Japanese notice BSMI notice Korean notice Class A equipment Class B equipment
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