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Windows Server environments 13
recognizes those drivers for the IO Accelerator. This situation causes issues with the installation of Version
3.x.
After the software is uninstalled and the system is rebooted, Windows operating systems display a New
Hardware Found message and normally do not find a driver for the new device.
If a driver is found, go to Control Panel > Device Manager and search for HP IO Accelerator. View the driver
details and check the revision of the driver. If the HP IO Accelerator appears in the Device Manager and the
driver revision is not 3.x or later, manually uninstall the driver for each IO Accelerator in the system, and then
reboot the system.
If no driver is available, the HP IO Accelerator appears in the Device Manager as a mass storage controller.
The system must be in this state before you install the 3.x software.
Installing software on a Windows operating system
1. Complete the hardware installation.
2. Log in to your computer as Administrator or have Administrator rights.
3. Download the Windows® IO Accelerator installation program from the HP website
(http://www.hp.com/support) to your desktop or a convenient directory.
4. Run the IO Accelerator installation program (Setup Wizard) as explained in "Using the Setup Wizard."
CAUTION: The installation program does not remove previous versions of the software. If a
previous version is removed after the newest version is installed, the driver does not load after a
restart. If this occurs, run the Repair option in the installation program from Programs and
Features (or Add or Remove Programs) in the Control Panel, and then restart the computer.
NOTE: Screens might appear slightly different (for example, the word "StorageWorks" might not
appear in the name or pathname with version 2.x).
- User Guide 1
- Contents 3
- Contents 4 4
- Contents 5 5
- About this guide 6
- Introduction 7
- Performance attributes 8
- Supported firmware revisions 9
- Supported hardware 9
- Introduction 10 10
- Windows Server environments 12
- Using the Setup Wizard 14
- Upgrading procedure 20
- Viewing the firmware version 23
- Performing the upgrade 23
- Outdated firmware check 26
- Defragmentation 26
- Silent install option 26
- Enabling PCIe power 27
- IO Accelerator naming 27
- Using installation logs 33
- Creating an installation log 34
- Creating an uninstall log 34
- Creating a patch install log 34
- Message Suggested solution 36
- Maintenance 37
- Enabling PCIe power override 38
- Maintenance 39 39
- Maintenance 40 40
- Utilities 41
- • Date (20090921) 43
- Utilities 49 49
- Utilities 50 50
- • Use the -d or -s option 52
- Health metrics 54
- Health monitoring techniques 54
- Trim support 57
- Starting and stopping Trim 58
- Enabling Trim 58
- Trim configurations 59
- Accelerator 60
- Non-paged memory pool 61
- Windows page file management 62
- Virtual Memory performance 64
- Performance and tuning 65
- Setting NUMA affinity 66
- NUMA configuration 67
- Checking the log for errors 69
- Resources 70
- Support and other resources 71
- Customer Self Repair 73
- Reparo feito pelo cliente 75
- Regulatory information 79
- Acronyms and abbreviations 80
- Virtual Machine 81
- Documentation feedback 82
- Index 83 83
- Index 84 84
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